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Compare BMC Helix ITSM and Microsoft Power Apps 
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At a Glance
Market Segments
Enterprise (75.2% of reviews)
Enterprise (42.7% of reviews)
Entry-Level Pricing
No pricing available
Free 1 User
BMC Helix ITSM
Star Rating
(287)3.7 out of 5
Market Segments
Enterprise (75.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BMC Helix ITSMMicrosoft Power Apps
Star Rating
(391)4.3 out of 5
Market Segments
Enterprise (42.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Free Trial is available
Browse all 3 pricing plansBMC Helix ITSM vs Microsoft Power Apps
When assessing the two solutions, reviewers found Microsoft Power Apps easier to use, set up, and administer. Reviewers also preferred doing business with Microsoft Power Apps overall.
- Reviewers felt that Microsoft Power Apps meets the needs of their business better than BMC Helix ITSM.
- When comparing quality of ongoing product support, reviewers felt that Microsoft Power Apps is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Microsoft Power Apps over BMC Helix ITSM.
Pricing
Entry-Level Pricing
BMC Helix ITSM
No pricing availableMicrosoft Power Apps
Power Apps Developer Plan
Free
1 User
Build and test unlimited apps across three environments to experiment before moving to production.
For full pricing and licensing visit https://aka.ms/PowerApps/Pricing
- Three developer environments
- Connect to data sources with prebuilt, custom, and on-premises connectors
- Microsoft Dataverse entitlement of 2 GB database
Free Trial
BMC Helix ITSM
No trial information availableMicrosoft Power Apps
Free Trial is available
Ratings
Meets Requirements
8.0
243
8.3
334
Ease of Use
7.2
246
8.2
337
Ease of Setup
7.0
85
8.3
259
Ease of Admin
7.2
83
8.3
154
Quality of Support
7.5
212
8.0
302
Has the product been a good partner in doing business?
7.9
77
8.3
148
Product Direction (% positive)
6.1
242
9.0
325
Features by Category
Administration
8.8
16
|
Verified
Not enough data
8.6
17
|
Verified
Not enough data
9.3
16
|
Verified
Not enough data
Service Desk
9.0
19
|
Verified
Not enough data
9.2
19
|
Verified
Not enough data
9.0
17
|
Verified
Not enough data
Management
9.4
9
|
Verified
Not enough data
7.7
8
|
Verified
Not enough data
8.3
9
|
Verified
Not enough data
8.7
9
|
Verified
Not enough data
7.6
9
|
Verified
Not enough data
Functionality
9.4
9
|
Verified
Not enough data
8.3
9
|
Verified
Not enough data
9.1
9
|
Verified
Not enough data
9.1
9
|
Verified
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generation and Interpretation - AI App Builder
Not enough data
7.8
18
Not enough data
6.9
18
Not enough data
7.2
18
Not enough data
7.6
18
Generated Application Quality - AI App Builder
Not enough data
7.4
18
Not enough data
7.3
18
Not enough data
7.3
19
Not enough data
7.3
19
Application Design
Not enough data
7.6
189
Not enough data
7.7
189
Not enough data
7.9
189
Not enough data
8.1
189
Not enough data
8.6
193
Data Control
Not enough data
8.1
184
Not enough data
8.2
185
Not enough data
8.4
188
Publishing
Not enough data
8.3
191
Not enough data
8.3
188
Not enough data
8.1
187
Agentic AI - Low-Code Development Platforms
Not enough data
7.5
73
Not enough data
7.6
73
Not enough data
7.7
74
User Interface Design
Not enough data
7.9
145
|
Verified
Not enough data
8.0
156
Not enough data
8.1
160
|
Verified
Not enough data
8.2
161
|
Verified
Data Control
Not enough data
8.2
152
|
Verified
Not enough data
8.1
153
|
Verified
Not enough data
8.6
151
|
Verified
Publishing
Not enough data
8.2
157
|
Verified
Not enough data
8.2
157
|
Verified
Not enough data
8.2
154
|
Verified
Agentic AI - No-Code Development Platforms
Not enough data
7.5
34
Not enough data
7.7
34
Not enough data
6.9
34
Incident Management
Feature Not Available
Not enough data
8.6
103
Not enough data
8.3
104
Not enough data
7.9
85
Not enough data
7.9
87
Not enough data
Reporting
7.9
90
Not enough data
7.9
87
Not enough data
Feature Not Available
Not enough data
Access & Usability
6.6
55
Not enough data
7.8
85
Not enough data
7.9
77
Not enough data
7.7
62
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BMC Helix ITSM and Microsoft Power Apps share no categories
Unique Categories
BMC Helix ITSM is categorized as IT Service Management (ITSM) Tools and Service Desk
Microsoft Power Apps is categorized as No-Code Development Platforms, Low-Code Development Platforms, and AI App Builder
Reviews
Reviewers' Company Size
BMC Helix ITSM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Power Apps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
33.9%
Telecommunications
8.9%
Hospital & Health Care
6.6%
Computer Software
6.3%
Higher Education
3.7%
Other
40.6%
Information Technology and Services
16.7%
Computer Software
7.5%
Financial Services
6.4%
Telecommunications
3.6%
Manufacturing
3.1%
Other
62.7%
Alternatives
Discussions
BMC Helix ITSM has no discussions with answers
Are power Apps good?
3 Comments
BV
if you want to create a small scale application and keep in mind that it a enterprise application so external users can't use it.
So, it depends on your...Read more
What is Microsoft Power Apps used for?
2 Comments
BV
This is used to make to org level apps which can mostly used to manage CRUD operations on the data.Read more
How long should I use it to see more results in my bussiness?
1 Comment
DJ
Depends on what you are doing. We‘ve started with a simple People Directory and removed the paper phone lists. After most of the people getting used to it,...Read more
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