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Compare BIGContacts and eWay-CRM 
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At a Glance
Market Segments
Small-Business (74.7% of reviews)
Small-Business (75.0% of reviews)
Entry-Level Pricing
Free 1 BIGContacts Free Plan
No pricing available
BIGContacts
Star Rating
(77)4.5 out of 5
Market Segments
Small-Business (74.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free 1 BIGContacts Free Plan
Browse all 2 pricing planseWay-CRM
Star Rating
(12)4.0 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about eWay-CRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BIGContacts excels in ease of use with a score of 9.0, making it a favorite among small businesses for its intuitive interface, while eWay-CRM, with a score of 8.2, is noted for being slightly more complex to navigate.
- Reviewers mention that BIGContacts offers superior ease of setup (9.2) compared to eWay-CRM (9.7), indicating that users find it quicker to get started with BIGContacts without extensive training.
- G2 users highlight the quality of support for eWay-CRM, scoring 9.2, which is higher than BIGContacts' score of 8.5, suggesting that eWay-CRM may provide more responsive and helpful customer service.
- Users on G2 report that BIGContacts shines in its contact and account management features, scoring 8.9, while eWay-CRM follows closely with 8.6, indicating both products are strong but BIGContacts has a slight edge in this area.
- Reviewers mention that eWay-CRM's marketing automation features, particularly in email marketing (8.3), are more robust compared to BIGContacts (8.0), making it a better choice for users focused on comprehensive marketing strategies.
- Users say that BIGContacts has a more favorable product direction score of 9.2, compared to eWay-CRM's 6.8, suggesting that users feel more confident in BIGContacts' future development and enhancements.
Pricing
Entry-Level Pricing
eWay-CRM
No pricing availableFree Trial
BIGContacts
Free Trial is available
eWay-CRM
Free Trial is available
Ratings
Meets Requirements
8.6
64
8.9
9
Ease of Use
9.0
64
8.2
11
Ease of Setup
9.2
27
9.7
5
Ease of Admin
9.0
28
Not enough data
Quality of Support
8.5
61
9.2
8
Has the product been a good partner in doing business?
8.7
27
Not enough data
Product Direction (% positive)
9.2
61
6.8
11
Features by Category
Sales Force Automation
8.9
46
|
Verified
8.6
6
Feature Not Available
Not enough data
8.3
32
|
Verified
Not enough data
9.0
45
|
Verified
Not enough data
Not enough data
Not enough data
8.7
36
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Automation
8.0
33
8.3
5
8.7
27
Not enough data
8.5
33
|
Verified
Not enough data
8.0
22
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Reporting & Analytics
8.1
37
|
Verified
7.7
5
8.1
38
|
Verified
Not enough data
8.3
23
|
Verified
Not enough data
Mobile & Social
7.9
21
Feature Not Available
8.4
21
|
Verified
Feature Not Available
8.0
28
|
Verified
Not enough data
Platform
8.2
15
|
Verified
Not enough data
8.2
14
|
Verified
8.3
5
8.8
16
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
16
|
Verified
Not enough data
Not enough data
Not enough data
Integration
7.4
15
|
Verified
Not enough data
7.2
9
|
Verified
Not enough data
7.5
10
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BIGContacts and eWay-CRM are categorized as CRM
Unique Categories
BIGContacts has no unique categories
eWay-CRM has no unique categories
Reviews
Reviewers' Company Size
BIGContacts
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eWay-CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
12.0%
Insurance
6.7%
Information Technology and Services
5.3%
Financial Services
5.3%
Computer Software
5.3%
Other
65.3%
Information Technology and Services
25.0%
Financial Services
16.7%
Manufacturing
8.3%
Mining & Metals
8.3%
Marketing and Advertising
8.3%
Other
33.3%
Discussions
What is BigContacts used for?
1 Comment
Official Response from BIGContacts
BIGContacts is a cloud-based customer relationship management (CRM) software designed for small to medium-sized businesses to manage their customer...Read more
BIGContacts has no more discussions with answers
eWay-CRM has no discussions with answers
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