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Compare Avaya Experience Platform and Content Guru storm

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At a Glance
Avaya Experience Platform
Avaya Experience Platform
Star Rating
(181)4.1 out of 5
Market Segments
Enterprise (52.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Avaya Experience Platform
Content Guru storm
Content Guru storm
Star Rating
(103)4.8 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Content Guru storm

Avaya Experience Platform vs Content Guru storm

When assessing the two solutions, reviewers found Content Guru storm easier to use, set up, and administer. Reviewers also preferred doing business with Content Guru storm overall.

  • Reviewers felt that Content Guru storm meets the needs of their business better than Avaya Experience Platform.
  • When comparing quality of ongoing product support, reviewers felt that Content Guru storm is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Content Guru storm over Avaya Experience Platform.
Pricing
Entry-Level Pricing
Avaya Experience Platform
No pricing available
Content Guru storm
No pricing available
Free Trial
Avaya Experience Platform
No trial information available
Content Guru storm
No trial information available
Ratings
Meets Requirements
8.6
132
9.2
96
Ease of Use
8.4
131
9.3
96
Ease of Setup
7.5
34
9.0
77
Ease of Admin
7.8
33
8.9
68
Quality of Support
8.2
118
9.4
95
Has the product been a good partner in doing business?
7.9
32
9.4
71
Product Direction (% positive)
7.1
129
9.9
95
Features by Category
8.6
46
8.9
92
Channels
9.3
15
|
Verified
9.7
87
8.9
11
8.7
70
8.1
15
|
Verified
9.0
70
7.7
10
9.0
71
8.2
14
|
Verified
9.0
68
Generative AI
Not enough data
8.7
33
Functions
8.6
34
|
Verified
9.6
78
8.9
34
9.6
82
8.9
31
|
Verified
9.5
80
8.8
15
|
Verified
8.4
67
8.1
16
8.8
66
8.9
14
|
Verified
9.6
85
8.9
14
|
Verified
9.0
71
9.3
14
|
Verified
8.7
68
Agentic AI - Contact Center
Not enough data
7.4
9
Not enough data
8.0
9
Not enough data
8.0
9
Not enough data
7.8
9
Administrative
8.3
27
|
Verified
9.4
70
8.7
27
|
Verified
9.4
80
8.6
31
|
Verified
9.2
85
8.6
12
|
Verified
9.1
72
8.8
13
|
Verified
8.8
63
Contact Center WorkforceHide 10 FeaturesShow 10 Features
7.9
5
Not enough data
Workforce Management
7.7
5
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
Not enough data
Not enough data
9.3
5
|
Verified
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
7.3
5
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
Not enough data
Not enough data
8.7
5
|
Verified
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Avaya Experience Platform
Avaya Experience Platform
Content Guru storm
Content Guru storm
Avaya Experience Platform and Content Guru storm are categorized as Contact Center
Unique Categories
Avaya Experience Platform
Avaya Experience Platform is categorized as Contact Center Workforce, Speech Analytics, and Customer Self-Service
Content Guru storm
Content Guru storm has no unique categories
Reviews
Reviewers' Company Size
Avaya Experience Platform
Avaya Experience Platform
Small-Business(50 or fewer emp.)
13.8%
Mid-Market(51-1000 emp.)
33.6%
Enterprise(> 1000 emp.)
52.6%
Content Guru storm
Content Guru storm
Small-Business(50 or fewer emp.)
9.9%
Mid-Market(51-1000 emp.)
49.5%
Enterprise(> 1000 emp.)
40.6%
Reviewers' Industry
Avaya Experience Platform
Avaya Experience Platform
Telecommunications
14.5%
Information Technology and Services
10.5%
Consumer Services
10.5%
Insurance
9.9%
Hospital & Health Care
4.6%
Other
50.0%
Content Guru storm
Content Guru storm
Financial Services
10.9%
Utilities
7.9%
Government Administration
6.9%
Consumer Services
5.9%
Oil & Energy
5.0%
Other
63.4%
Alternatives
Avaya Experience Platform
Avaya Experience Platform Alternatives
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Content Guru storm
Content Guru storm Alternatives
Genesys Cloud CX
Genesys Cloud CX
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NiCE CXone Mpower
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Five9 Intelligent Cloud Contact Center Platform
Five9 Intelligent Cloud Contact Center Platform
Add Five9 Intelligent Cloud Contact Center Platform
Talkdesk
Talkdesk
Add Talkdesk
Discussions
Avaya Experience Platform
Avaya Experience Platform Discussions
Monty the Mongoose crying
Avaya Experience Platform has no discussions with answers
Content Guru storm
Content Guru storm Discussions
What is Content Guru storm used for?
1 Comment
Official Response from Content Guru storm
Europe’s largest Customer Engagement and Experience solution, 𝘀𝘁𝗼𝗿𝗺, brings together intelligent automation, third-party systems integration, and on-demand...Read more
Monty the Mongoose crying
Content Guru storm has no more discussions with answers