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Content Guru

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114 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2005
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Star Rating

102
10
2
0
0

Content Guru Reviews

Review Filters
Profile Name
Star Rating
102
10
2
0
0
Verified User in Hospitality
AH
Verified User in Hospitality
09/16/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy-to-Adapt Queue Routing with Strong Visibility and Reporting

Easy to adapt on the go (creation of new queues, flows and routing), reliable queue routing, good visibility/reporting for agent and call monitoring for quality control and customer surveys.
Verified User in Higher Education
AH
Verified User in Higher Education
09/15/2026
Validated Reviewer
Verified Current User
Review source: Organic

Mature, Feature-Rich Contact Centre Platform with Rock-Solid Stability

Account management, direct support and the product features backed by high levels of system stability.
Verified User in Government Administration
AG
Verified User in Government Administration
07/09/2026
Validated Reviewer
Verified Current User
Review source: Organic

STORM contact centre - great product and vastly improved support

The STORM product is highly adaptable to meet customer/business needs and is rapidly evolving into new areas such as AI. The support from Content Guru is also excellent.

About

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HQ Location:
Bracknell, Berkshire

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What is Content Guru?

Content Guru is a leading global provider of enterprise-grade cloud Customer Experiences (CX), and is at the forefront of the Generative AI evolution. Content Guru’s storm® platform supports mission-critical CX for the world’s leading organizations in the public and private sectors. storm is the only cloud communications platform trusted by blue-light services delivering market-leading reliability, scalability, and functionality. Through brain®, AI services provide leading automated and human-assist capabilities to bolster CX performance before, during and after an interaction.

Details

Year Founded
2005