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Compare AutoFluent and Shopmonkey 
At a Glance
Market Segments
Small-Business (80.0% of reviews)
Small-Business (97.5% of reviews)
Entry-Level Pricing
Starting at $95.00 1 Location Per Month
$179.00 3 User Licenses Per Month
AutoFluent
Star Rating
(10)4.8 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $95.00 1 Location Per Month
Learn more about AutoFluentShopmonkey
Star Rating
(405)4.6 out of 5
Market Segments
Small-Business (97.5% of reviews)
Pros & Cons
Entry-Level Pricing
$179.00 3 User Licenses Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AutoFluent excels in Ease of Use with a score of 9.8, while Shopmonkey, although user-friendly, has a slightly lower score of 9.0. Reviewers mention that AutoFluent's intuitive interface makes it easier for new users to navigate the software without extensive training.
- Reviewers mention that AutoFluent's Estimates and Invoicing feature scores 9.2, providing a seamless experience for creating quotes and invoices. In contrast, Shopmonkey's similar functionality is rated lower, indicating that users find AutoFluent's invoicing process more efficient and straightforward.
- G2 users highlight AutoFluent's superior Quality of Support with a score of 9.8, compared to Shopmonkey's 9.0. Users report that AutoFluent's support team is responsive and knowledgeable, which is crucial for small businesses needing quick assistance.
- Users on G2 report that AutoFluent shines in Product Direction with a perfect score of 10.0, indicating strong confidence in the software's future development. In contrast, Shopmonkey, while still positive at 9.3, does not inspire the same level of assurance among its users regarding ongoing improvements.
- Reviewers mention that AutoFluent's Appointment Scheduling feature, rated at 8.4, is more robust than Shopmonkey's, which has a lower score. Users appreciate the flexibility and ease of managing appointments in AutoFluent, which is essential for busy auto shops.
- Users say that AutoFluent's Labor Tracking feature, rated at 8.9, is more comprehensive than Shopmonkey's 8.0. Reviewers highlight that AutoFluent provides better tools for tracking technician hours and job costs, which is vital for accurate billing and payroll management.
Pricing
Entry-Level Pricing
AutoFluent
Basic
Starting at $95.00
1 Location Per Month
Each additional location is $70/month and users are $25/month.
AutoFluent offers a multitude of free parts and labor integrations and many premium integrations.
Contact AutoFluent today to get a custom quote to fit your shop's need.
- Start off with a single location and user for $95/month.
Shopmonkey
Basic
$179.00
3 User Licenses Per Month
Includes the basic and more:
- Unlimited Quotes & Invoices
- Unlimited SMS & Email
- Reports
Free Trial
AutoFluent
Free Trial is available
Shopmonkey
No trial information availableRatings
Meets Requirements
10.0
7
8.6
353
Ease of Use
9.8
7
8.9
358
Ease of Setup
Not enough data
8.9
269
Ease of Admin
Not enough data
9.1
248
Quality of Support
9.8
7
8.9
344
Has the product been a good partner in doing business?
Not enough data
9.1
246
Product Direction (% positive)
10.0
7
9.2
351
Features by Category
Shop Management
Not enough data
9.2
107
Not enough data
7.5
103
Not enough data
8.0
101
Not enough data
9.0
105
Not enough data
8.9
102
Technician Tools
Not enough data
8.5
105
Not enough data
8.4
102
Not enough data
7.1
102
Customer Management
Not enough data
8.6
100
Not enough data
Feature Not Available
Operations Management - Auto Shop Management
Not enough data
8.4
21
Not enough data
6.3
21
Not enough data
8.3
21
Not enough data
8.0
22
Not enough data
6.3
21
Customer Relationship Management - Auto Shop Management
Not enough data
8.2
20
Not enough data
7.3
20
Not enough data
7.7
20
Financial Management - Auto Shop Management
Not enough data
7.2
21
Not enough data
7.9
21
Not enough data
8.9
21
Categories
Categories
Shared Categories
AutoFluent and Shopmonkey are categorized as Auto Repair and Auto Shop Management
Reviews
Reviewers' Company Size
AutoFluent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopmonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
90.0%
Transportation/Trucking/Railroad
10.0%
‐
‐
‐
Other
0.0%
Automotive
84.9%
Transportation/Trucking/Railroad
3.5%
Mechanical or Industrial Engineering
2.5%
Accounting
1.5%
Retail
1.2%
Other
6.4%
Discussions
AutoFluent has no discussions with answers
How soon can we create custom lead request forms/work request forms? Also, when looking at the Line Item Report, can we see parts by their names instead of their descriptions?
1 Comment
JA
Hi Ivey!
I'm Jenn with the Customer Success Team for Shopmonkey. Thanks for reaching out to us here on G2. We have an excellent support team standing by...Read more
Fleet billing
1 Comment
JA
Hi Chris,
This is Jenn from the Success Team. I've reached out to your account manager who will contact you regarding your question. Read more
Shopmonkey has no more discussions with answers
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