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Compare Authorize.net and Shift Payment 
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At a Glance
Market Segments
Small-Business (72.4% of reviews)
Small-Business (63.6% of reviews)
Entry-Level Pricing
$25 Monthly Gateway
No pricing available
Authorize.net
Star Rating
(205)4.2 out of 5
Market Segments
Small-Business (72.4% of reviews)
Entry-Level Pricing
$25 Monthly Gateway
Free Trial is available
Learn more about Authorize.netShift Payment
Star Rating
(23)3.2 out of 5
Market Segments
Small-Business (63.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Shift PaymentSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Authorize.net excels in its "Accepted Credit Cards and Debit Cards" feature, scoring 9.3, while Shift4 only manages a score of 6.4. Reviewers mention that this broad acceptance is crucial for small businesses looking to cater to diverse customer preferences.
- Reviewers mention that Authorize.net's "Quality of Support" is significantly better, with a score of 8.4 compared to Shift4's 5.9. Users on G2 highlight that responsive customer service is a key factor in their satisfaction with Authorize.net.
- G2 users report that Authorize.net shines in "Recurring Billing" with a score of 8.7, which is essential for businesses with subscription models. In contrast, Shift4's performance in this area is less impressive, leading to user frustration.
- Users say that Authorize.net's "Online Payment Portal" feature, scoring 8.7, is user-friendly and efficient, while Shift4's score of 6.0 indicates a less favorable experience, with reviewers mentioning difficulties in navigation.
- Reviewers mention that Authorize.net's "Fraud Detection" capabilities are robust, scoring 9.4, which is a significant advantage over Shift4's lower performance in this critical area, as users prioritize security in payment processing.
- Users report that Authorize.net's "Billing Automation" feature, with a perfect score of 9.2, streamlines their operations effectively, while Shift4's lack of similar efficiency leads to increased manual work, as noted by several reviewers.
Pricing
Entry-Level Pricing
Authorize.net
Pricing
$25
Monthly Gateway
setup $49 , 2.9%+30¢ per Per Transaction
Shift Payment
No pricing availableFree Trial
Authorize.net
Free Trial is available
Shift Payment
No trial information availableRatings
Meets Requirements
8.9
172
6.2
14
Ease of Use
8.3
175
6.5
13
Ease of Setup
8.3
96
6.3
8
Ease of Admin
8.5
91
7.4
7
Quality of Support
8.5
148
5.9
13
Has the product been a good partner in doing business?
8.6
91
5.9
9
Product Direction (% positive)
7.1
172
4.6
15
Features by Category
Payment Options
7.6
79
Not enough data
8.7
107
Not enough data
8.7
115
Not enough data
9.3
137
6.4
6
8.0
89
Not enough data
Feature Not Available
Not enough data
8.5
46
Not enough data
7.6
46
Not enough data
8.5
55
6.0
5
Administration
8.0
132
7.5
6
8.4
100
7.8
6
8.3
124
Not enough data
8.3
124
Not enough data
8.3
85
Not enough data
8.0
58
Not enough data
7.9
52
Not enough data
Feature Not Available
Not enough data
Security
8.8
77
7.7
5
8.7
122
Not enough data
8.7
99
Not enough data
8.6
100
Not enough data
Feature Not Available
Not enough data
Development
7.8
103
Not enough data
8.2
78
Not enough data
8.0
90
Not enough data
8.4
104
Not enough data
Platform
8.9
131
7.7
5
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
77
Not enough data
8.9
78
Not enough data
8.0
45
Not enough data
8.5
52
Not enough data
8.6
55
6.0
5
Agentic AI - Payment Gateways
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Billing
8.9
11
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
Dunning
8.5
12
Not enough data
8.1
12
Not enough data
8.5
12
Not enough data
Performance
7.8
12
Not enough data
7.3
13
Not enough data
8.5
12
Not enough data
Reporting
7.5
12
Not enough data
7.1
12
Not enough data
8.5
12
Not enough data
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
58
Not enough data
7.9
52
Not enough data
Feature Not Available
Not enough data
Payment Options
7.6
46
Not enough data
8.5
55
6.0
5
Security
Feature Not Available
Not enough data
Platform
8.5
52
Not enough data
8.6
55
6.0
5
Intelligence
8.5
10
Not enough data
8.9
11
Not enough data
8.9
9
Not enough data
8.3
8
Not enough data
Detection
9.4
12
Not enough data
9.0
10
Not enough data
8.3
11
Not enough data
Response
7.5
8
Not enough data
9.2
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
Categories
Categories
Shared Categories
Authorize.net and Shift Payment are categorized as Payment Gateways
Unique Categories
Authorize.net is categorized as E-commerce Fraud Protection and Subscription Billing
Shift Payment is categorized as Payment Processing
Reviews
Reviewers' Company Size
Authorize.net
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shift Payment
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.1%
Marketing and Advertising
5.6%
Internet
5.1%
Retail
4.6%
Non-Profit Organization Management
4.6%
Other
73.0%
Non-Profit Organization Management
9.1%
Hospitality
9.1%
Health, Wellness and Fitness
9.1%
Entertainment
9.1%
Retail
4.5%
Other
59.1%
Alternatives
Discussions
How do I get my money back when they keep it for 90 days?
1 Comment
DM
sue I amRead more
Authorize.net has no more discussions with answers
Shift Payment has no discussions with answers
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