# How do I get my money back when they keep it for 90 days?

Authorize has confiscated $8097 of customer echeck payments for 56 days now and says I can inquire about releasing them again after 90 days. The customers have the funds withdrawn from their accounts and have signed written agreements releasing the funds to me, and I've shipped the products to them, and they're very satisfied with my products.

Have you had success getting authorize to release funds in this scenario? How did you do it?

##### Post Metadata
- Posted at: over 5 years ago
- Author title: CEO
- Net upvotes: 1


## Comments
### Comment 1

sue I am

##### Comment Metadata
- Posted at: about 5 years ago




## Related Product
[Authorize.net](https://www.g2.com/products/authorize-net/reviews)

## Related Category
[Payment Gateways](https://www.g2.com/categories/payment-gateways)

## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: about 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: about 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: about 13 years ago
  - Comments: 4