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Compare AnswerConnect and Go Answer 
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At a Glance
Market Segments
Small-Business (85.0% of reviews)
Small-Business (45.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
AnswerConnect
Star Rating
(22)4.5 out of 5
Market Segments
Small-Business (85.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AnswerConnectGo Answer
Star Rating
(11)4.5 out of 5
Market Segments
Small-Business (45.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Go AnswerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AnswerConnect excels in communication skills, achieving a perfect score of 10.0, while Go Answer falls behind with a score of 8.5. Reviewers mention that this strong communication fosters better client relationships and project clarity.
- Reviewers mention that AnswerConnect's technical expertise is rated at 10.0, indicating a high level of proficiency in handling complex tasks, whereas Go Answer's score of 9.1 suggests it may not be as adept in this area. Users say this difference can impact the quality of technical support received.
- G2 users highlight that AnswerConnect has a superior ability to stay within budget, scoring 8.8 compared to Go Answer's 9.4. However, users on G2 note that Go Answer's overall budget management may be more flexible, which can be beneficial for some projects.
- Users report that AnswerConnect's planning capabilities shine with a needs assessment score of 7.6, while Go Answer outperforms with a score of 8.7. Reviewers mention that this difference can lead to more tailored solutions for clients using Go Answer.
- Reviewers mention that AnswerConnect's execution ability is rated at 8.5, slightly lower than Go Answer's 8.8. Users say this may reflect Go Answer's more consistent delivery on project timelines and objectives.
- Users on G2 highlight that AnswerConnect has a strong reputation for professionalism, scoring 9.7, while Go Answer's score of 9.2 indicates a solid but slightly less impressive performance. Reviewers mention that this professionalism can enhance client trust and satisfaction.
Pricing
Entry-Level Pricing
AnswerConnect
No pricing availableGo Answer
No pricing availableFree Trial
AnswerConnect
No trial information availableGo Answer
No trial information availableRatings
Quality of Work
9.0
12
9.4
11
Responsiveness
9.4
12
8.9
11
Expertise of Team
8.3
12
8.9
11
Execution Ability
8.6
11
8.8
11
Communication Skills
10.0
11
8.5
11
Professionalism
9.7
11
9.2
11
Has the product been a good partner in doing business?
9.5
13
8.9
11
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AnswerConnect and Go Answer are categorized as Virtual Receptionist Services and Managed Live Chat
Unique Categories
AnswerConnect is categorized as Contact Center Outsourcing Services
Go Answer has no unique categories
Reviews
Reviewers' Company Size
AnswerConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Go Answer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
19.0%
Construction
14.3%
Mental Health Care
9.5%
Legal Services
9.5%
Financial Services
9.5%
Other
38.1%
Wholesale
9.1%
Retail
9.1%
Real Estate
9.1%
Professional Training & Coaching
9.1%
Legal Services
9.1%
Other
54.5%
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