G2 reviewers report that Agorapulse excels in overall user satisfaction, reflected in its higher G2 Score of 65.52 compared to Crowdfire's 39.12. Users appreciate the platform's intuitive design, noting that it is "very easy to use" and a "powerful tool" for managing social media presence.
According to verified reviews, Agorapulse has a significantly larger number of reviews (938) than Crowdfire (89), which suggests a more reliable consensus on its performance. This extensive feedback highlights Agorapulse's strong customer support, with users praising the "highly responsive" support team.
Users say that Agorapulse offers a smoother implementation process, with a score of 9.1 in setup ease. Reviewers have highlighted the "intuitive onboarding wizard," making it easier for new users to get started quickly, while Crowdfire, with a score of 8.8, is noted for its ease of use but lacks the same level of onboarding support.
Reviewers mention that Agorapulse's features, such as the built-in UTM builder and link-in bio, significantly enhance user experience, making it easier to manage campaigns. In contrast, while Crowdfire provides useful content and engagement tools, some users feel it doesn't match the comprehensive capabilities of Agorapulse.
According to recent user feedback, Agorapulse shines in its quality of support, scoring 9.1, which is notably higher than Crowdfire's 8.1. Users have expressed satisfaction with Agorapulse's customer service, stating that it is "very good" and responsive to their needs, enhancing their overall experience.
Users highlight that while Crowdfire offers strong content creation tools, scoring 9.7, Agorapulse provides a more balanced suite of features, including social analytics and publishing, which are crucial for comprehensive social media management. This balance makes Agorapulse a preferred choice for users looking for an all-in-one solution.
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When is GMB Integration going to be implemented?
3 Comments
CH
Hi Austin,
Our public beta for GMB starts this week! Interested users will need to activate the Beta feature “Google My Business Reviews” and only new...Read more
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