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At a Glance
Market Segments
Small-Business (54.2% of reviews)
Mid-Market (59.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Abstrakt Software
Star Rating
(85)4.7 out of 5
Market Segments
Small-Business (54.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Abstrakt SoftwareLevel AI
Star Rating
(200)4.7 out of 5
Market Segments
Mid-Market (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Level AIAbstrakt Software vs Level AI
When assessing the two solutions, reviewers found Abstrakt Software easier to use, set up, and administer. Reviewers also preferred doing business with Abstrakt Software overall.
- Reviewers felt that Abstrakt Software meets the needs of their business better than Level AI.
- When comparing quality of ongoing product support, reviewers felt that Abstrakt Software is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Abstrakt Software over Level AI.
Pricing
Entry-Level Pricing
Abstrakt Software
No pricing availableLevel AI
No pricing availableFree Trial
Abstrakt Software
No trial information availableLevel AI
No trial information availableRatings
Meets Requirements
9.1
63
8.8
179
Ease of Use
9.5
62
8.9
186
Ease of Setup
9.0
19
8.9
159
Ease of Admin
9.4
19
9.0
47
Quality of Support
9.4
62
9.0
168
Has the product been a good partner in doing business?
9.7
19
9.1
44
Product Direction (% positive)
9.6
59
9.5
177
Features by Category
Call Analytics
9.3
34
9.0
42
8.7
32
8.8
40
8.6
31
8.7
39
Feature Not Available
8.6
40
Agent Performance Management
8.5
29
8.9
41
8.0
34
8.5
41
8.4
31
8.8
41
Generative AI
6.4
12
8.5
39
Agentic AI - Conversation Intelligence
Not enough data
8.2
13
Not enough data
8.3
13
Not enough data
8.6
13
Not enough data
8.5
13
Not enough data
8.5
13
Not enough data
8.2
13
Not enough data
8.5
13
Quality Assurance
9.5
18
9.2
124
9.4
18
9.0
124
8.9
19
8.8
123
Engagement
9.2
18
8.9
123
9.0
19
8.9
123
9.6
19
8.5
121
Performance
9.0
19
8.6
120
9.5
19
9.0
121
Generative AI
Feature Not Available
8.7
86
8.8
7
8.7
86
Algorithm
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.9
6
System
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
7.3
5
Data Ingestion
Not enough data
7.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Presentation
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
8.7
18
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
25
9.2
18
9.3
26
8.9
18
9.2
26
8.5
16
Feature Not Available
7.8
17
Feedback
Feature Not Available
8.7
17
9.2
24
8.9
18
9.3
25
8.9
17
9.2
23
9.3
16
9.1
25
8.4
16
8.8
23
8.8
15
Feature Not Available
9.1
16
Generative AI
7.7
11
8.7
17
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.3
50
Not enough data
8.6
50
Not enough data
8.8
50
Not enough data
8.7
50
Not enough data
8.3
49
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.0
49
Not enough data
8.8
50
Not enough data
8.5
48
Not enough data
9.0
51
Automation
Not enough data
8.9
52
Not enough data
8.8
52
Not enough data
8.6
51
Autonomy
Not enough data
8.7
51
Not enough data
8.9
51
Not enough data
8.8
51
Not enough data
8.7
51
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Abstrakt Software and Level AI are categorized as Conversation Intelligence, Sales Coaching, and Contact Center Quality Assurance
Unique Categories
Abstrakt Software has no unique categories
Level AI is categorized as Speech Analytics, Natural Language Generation (NLG), Natural Language Understanding (NLU), and AI Customer Support Agents
Reviews
Reviewers' Company Size
Abstrakt Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Level AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Logistics and Supply Chain
22.9%
Computer Software
15.7%
Hospitality
8.4%
Outsourcing/Offshoring
6.0%
Insurance
6.0%
Other
41.0%
Consumer Services
27.5%
Printing
9.3%
Food & Beverages
9.3%
Retail
6.7%
Marketing and Advertising
6.2%
Other
40.9%
Discussions
What is abstract software used for?
1 Comment
CD
Abstrakt is a real-time call coaching software that can be used by sales reps or agents when live on a call. It provides automated playbooks and recommended...Read more
What is abstract software?
1 Comment
CD
Abstrakt is a real-time call coaching software. It's transforming the sales world as it's focused on real-time, live on a call... not post-call analytics.Read more
How do abstracts work?
1 Comment
Official Response from Abstrakt Software
Abstrakt is a real-time call coaching software.
It can be used as a standalone software or integrated with your current dialer or sales engagement...Read more
Level AI has no more discussions with answers
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