# Best WhatsApp Marketing Software - Page 7

## How Many WhatsApp Marketing Software Products Does G2 Track?

**Total Products under this Category:** 255

### Category Stats (Aug 2026)

- **Average Rating:** 4.58/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** MyOperator (+7.61%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank WhatsApp Marketing Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 33,900+ Authentic Reviews
- 255+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for WhatsApp Marketing Software
 ![G2 Grid® for WhatsApp Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/whatsapp-marketing/grids.png?focus%5B%5D=1281845&focus%5B%5D=43119&focus%5B%5D=144283&focus%5B%5D=69703&focus%5B%5D=5290&focus%5B%5D=133616&focus%5B%5D=74966&focus%5B%5D=1934)

Highlighted products: WhatsApp Business Platform, Insider One, Wati, respond.io, WebEngage, indigitall, MSG91, and ActiveCampaign.

Underlying data: [Grid® JSON](https://www.g2.com/categories/whatsapp-marketing/grids.json?focus%5B%5D=whatsapp-business-platform&focus%5B%5D=insider-one&focus%5B%5D=wati&focus%5B%5D=respond-io&focus%5B%5D=webengage&focus%5B%5D=indigitall&focus%5B%5D=msg91&focus%5B%5D=activecampaign)

**Sponsored**

### Chatsi

Chatsi is an always-on, brand-aligned AI sales experience that helps shoppers discover the right products, get trustworthy answers, and move confidently toward purchase. Chatsi turns your storefront into an AI-powered sales experience that helps shoppers buy with confidence. It understands shopper intent, recommends the right products, answers questions with accurate, traceable responses, and guides customers to purchase with on-brand salesmanship and support. Built for e-commerce merchants and product brands, Chatsi uses your catalog, pricing, availability, and brand content to deliver relevant recommendations and credible answers in real time. Instead of leaving shoppers to dig through product pages, filters, and static search results, Chatsi creates a more helpful and conversational path to purchase. The result is a shopping experience that builds trust, improves engagement, and can help drive higher conversion. Chatsi is designed to bring the quality of in-store guidance to online shopping. It can draw from rich product and brand content such as manuals, buying guides, reviews, videos, and merchandising rules to give shoppers more complete answers and better product direction. This helps customers discover the right products faster while giving merchants more control over how products are presented and recommended. Trust and brand consistency are core to the experience. Chatsi grounds responses in the merchant’s own catalog and content, helping reduce the risk of generic or misleading answers. Brand voice controls and moderation features help ensure every interaction stays aligned with your tone, messaging, and merchandising strategy. For merchants, Chatsi also provides visibility into what shoppers are asking, what information influences decisions, and how conversational guidance supports product discovery and purchase. With integrations for leading commerce platforms (Shopify, Salesforce Commerce Cloud, Woo Commerce, Miva, BigCommerce , Magento, etc.), Chatsi fits into existing ecommerce ecosystems and helps brands create shopping experiences that are more personal, more helpful, and more effective.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1009427&secure%5Bchosen_at%5D=2026-08-02T19%3A13%3A46Z&secure%5Bdisplayable_resource_id%5D=1250&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1250&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1524208&secure%5Bresource_id%5D=1009427&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fwhatsapp-marketing%3Fpage%3D7&secure%5Btoken%5D=93d016260ee8a3e91c9e7f9167ace72594ae28b1d211402e1d06c237c97a31fe&secure%5Burl%5D=https%3A%2F%2Fchatsi.ai%2F%3Futm_source%3Dg2%26utm_medium%3Dreview-site%26utm_campaign%3Dg2-listing&secure%5Burl_type%5D=book_demo)

### [AiBotick Solutions](https://www.g2.com/products/aibotick-solutions/reviews)

AiBotick enables businesses to scale customer engagement through WhatsApp automation. The platform offers broadcast messaging, unlimited chatbot creation, multi-agent live chat, CRM/API integrations, WhatsApp commerce, payment collection, and advanced automation workflows. Designed for businesses, agencies, educational institutes, real estate companies, and marketers, AiBotick simplifies customer communication using Meta’s official WhatsApp Business API infrastructure.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind AiBotick Solutions?

- **Seller:** [Clarus Info Solutions](https://www.g2.com/sellers/clarus-info-solutions)
- **Year Founded:** 2013
- **HQ Location:** Thane, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f6bb67afd5560f188027e64d9690954a6c6b3f38ea1b17dee911aaf556f50a1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclarus-info-solutions&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of AiBotick Solutions?

**["Complete WhatsApp Automation Platform for Growing Businesses"](https://www.g2.com/survey_responses/aibotick-solutions-review-12833961)**

**Rating:** 5.0/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/aibotick-solutions-review-12833961)

### [bigbrosai](https://www.g2.com/products/bigbrosai/reviews)

BigBrosAI is a unified customer communication platform that enables businesses to manage conversations across WhatsApp, SMS, Email, and other messaging channels through a single API and automation layer. Designed for startups, SMEs, and enterprises, it simplifies fragmented communication systems into one scalable infrastructure. With BigBrosAI, businesses can send notifications, run marketing campaigns, and automate customer interactions across multiple channels without managing separate tools or vendors. The platform provides a centralized dashboard, automation workflows, and developer-friendly APIs to streamline communication and improve efficiency. - Key Features Unified Multichannel API: Integrate once and send messages across WhatsApp, SMS, Email, and more Automation Workflows: Automate notifications, campaigns, and customer journeys Centralized Dashboard: Manage all conversations and analytics in one place Developer-Friendly APIs: Easy integration with robust documentation and webhooks Campaign Management: Run targeted campaigns with segmentation and tracking - Value Proposition -BigBrosAI helps businesses: Eliminate fragmented communication tools Reduce integration time and operational costs Improve customer engagement across channels Scale communication infrastructure efficiently - Why BigBrosAI Unlike tools that focus on a single channel like WhatsApp, BigBrosAI provides a unified communication layer that allows businesses to integrate once and communicate everywhere, making it a scalable and cost-effective solution for modern customer engagement.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind bigbrosai?

- **Seller:** [BigBros AI](https://www.g2.com/sellers/bigbros-ai)
- **Year Founded:** 2025
- **HQ Location:** Agra, IN
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=240f974aaea7acb3dee2cfef96843a9afc8ee8648f7327a84554ecd5c5b676f4&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fbigbrosai%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of bigbrosai?

**["BigBrosAI Makes WhatsApp Business Communication Simple, Scalable, and Structured"](https://www.g2.com/survey_responses/bigbrosai-review-12552327)**

**Rating:** 5.0/5.0 stars

_— Verified User in Leisure, Travel & Tourism_

[Read full review](https://www.g2.com/survey_responses/bigbrosai-review-12552327)

### [Dualhook](https://www.g2.com/products/dualhook/reviews)

We built Dualhook for companies that want to use the WhatsApp Business API with Coexistence, while keeping their architecture privacy-first. Most tools in this space act like an inbox layer or intermediary. Dualhook takes a different approach: it focuses on direct webhook routing, operational control, and no message storage. The goal is simple: give teams more control over their WhatsApp stack without forcing them into a message-storing middleware setup. Dualhook is especially built for teams that care about: • privacy • direct infrastructure control • cleaner WhatsApp API routing • Coexistence support

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Dualhook?

- **Seller:** [Dualhook](https://www.g2.com/sellers/dualhook)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Dualhook?

**["Dualhook Makes WhatsApp Cloud API Setup, Webhooks, and Monitoring Effortless"](https://www.g2.com/survey_responses/dualhook-review-12589760)**

**Rating:** 5.0/5.0 stars

_— Manu R._

[Read full review](https://www.g2.com/survey_responses/dualhook-review-12589760)

### [e-shot](https://www.g2.com/products/e-shot/reviews)

MARKETING AUTOMATION MADE

**Average Rating:** 4.0/5.0

**Total Reviews:** 10

#### Who Is the Company Behind e-shot?

- **Seller:** [e-shot](https://www.g2.com/sellers/e-shot)
- **Year Founded:** 2001
- **HQ Location:** Epsom, England
- **Twitter:** @eshot\_net  
2,615 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f8d92afd102351677e83f33bac2826abd50e08210303ba7c611ad5cd362489d4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fe-shot%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 58% Small, 42% Medium

#### What Are Recent G2 Reviews of e-shot?

**["A great platform for business growth"](https://www.g2.com/survey_responses/e-shot-review-6851152)**

**Rating:** 4.5/5.0 stars

_— Prashant K._

[Read full review](https://www.g2.com/survey_responses/e-shot-review-6851152)

**["Eshot made simpler for your digital communication."](https://www.g2.com/survey_responses/e-shot-review-5446671)**

**Rating:** 4.0/5.0 stars

_— Manoj A._

[Read full review](https://www.g2.com/survey_responses/e-shot-review-5446671)

#### What Are G2 Users Discussing About e-shot?

- [What is e-shot used for?](https://www.g2.com/discussions/what-is-e-shot-used-for)

### [Heltar](https://www.g2.com/products/heltar/reviews)

Heltar is helping more than 1000 SMBs and enterprises, like Cars24, Spinny, MyGate, and more, automate their sales pipeline intelligently. We use AI and native WhatsApp capabilities (shipping first in the market) to transform every touchpoint on WhatsApp into a personalised, sophisticated, and frictionless experience for users. We want customers to love WhatsApp for communicating with businesses! Where we come in: A) Pre-Sales: AI-Powered strategic/targeted marketing. B) Post-Sales: Team Inbox for autonomous followed by 5x efficient manual support to customers. C) Automation throughout the sales: Hybrid AI bots, AI Agents, WhatsApp Apps aka Flows and everything.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Heltar?

- **Seller:** [Heltar Technologies](https://www.g2.com/sellers/heltar-technologies)
- **Year Founded:** 2022
- **HQ Location:** Gurugram, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d711ed70a20bbcb4c010b690ab86837d2508ba7c14dcd6385f6cb2d002d7f475&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fheltar&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### What Do G2 Reviewers Say About Heltar?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Heltar for its **affordability** , making efficient customer engagement accessible for businesses without hidden costs.
- Users value Heltar's **intuitive AI technology** , enhancing customer engagement and streamlining marketing efforts effortlessly.
- Users value the **automation capabilities** of Heltar, seamlessly integrating customer engagement and marketing processes for efficiency.
- Users commend Heltar for its **outstanding customer support** , highlighting the responsiveness and helpfulness of the support team.
- Users praise Heltar for its **intuitive interface** , making it easy to engage customers and create campaigns effortlessly.

#### What Are Recent G2 Reviews of Heltar?

**["Intuitive Platform with Exceptional Customer Support"](https://www.g2.com/survey_responses/heltar-review-11853443)**

**Rating:** 5.0/5.0 stars

_— Manav M._

[Read full review](https://www.g2.com/survey_responses/heltar-review-11853443)

### [Hippo](https://www.g2.com/products/hippo/reviews)

Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.

**Average Rating:** 3.9/5.0

**Total Reviews:** 19

#### Who Is the Company Behind Hippo?

- **Seller:** [Jungleworks](https://www.g2.com/sellers/jungleworks-78e220c0-2247-47f3-8132-6ff57f2ba0ae)
- **Year Founded:** 2011
- **HQ Location:** Tampa, Florida
- **Twitter:** @worksjungle  
584 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=199e056aa0609cf93ab8734c20df606ab3769861cfdcf3381b87df2da2cde6a4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13471593%2F&secure%5Burl_type%5D=linkedin_company_website)  
352 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 63% Medium, 26% Small

#### What Do G2 Reviewers Say About Hippo?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **helpful customer support** that enhances their experience with Hippo's user-friendly interface.
- Users value the **ease of use** of Hippo, complimenting its intuitive UI/UX and helpful customer support.
- Users appreciate the **user-friendly interface** and **helpful customer support** , enhancing their overall experience with Hippo.
- Users value the **feature variety** of Hippo, enhancing their overall experience with diverse functionalities.
- Users find the **helpful customer success** team enhances their experience and supports effective product use.

##### Cons

- Users report **stability issues** with Hippo, as frequent breakdowns detract from the overall user experience.
- Users report frequent **instability** in Hippo, with feature focus leading to breakdowns and unreliable performance.
- Users face frequent **functionality issues** with Hippo, as its instability disrupts overall performance despite feature emphasis.
- Users report **missing features** in Hippo, leading to instability and breakdowns that hinder overall usability.
- Users report **quality issues** with Hippo, noting that its frequent breakdowns detract from the overall experience.

#### What Are Recent G2 Reviews of Hippo?

**["A quick and friendly way to take out home insurance"](https://www.g2.com/survey_responses/hippo-review-8706885)**

**Rating:** 5.0/5.0 stars

_— Andre B._

[Read full review](https://www.g2.com/survey_responses/hippo-review-8706885)

**["Very efficient and helpful."](https://www.g2.com/survey_responses/hippo-review-8514831)**

**Rating:** 5.0/5.0 stars

_— Duduetsang M._

[Read full review](https://www.g2.com/survey_responses/hippo-review-8514831)

### [Kraya AI](https://www.g2.com/products/kraya-ai/reviews)

Kraya AI — WhatsApp CRM & Sales Automation for Indian SMBs Kraya AI is a WhatsApp-native CRM and sales automation platform built specifically for Indian small and medium businesses managing 20 to 300 inbound leads per day. Trusted by 600+ clients across India, Kraya helps sales teams stop losing leads to slow responses, missed follow-ups, and unorganised pipelines — all without leaving WhatsApp. The Problem Kraya Solves Most Indian SMB sales teams run on personal WhatsApp numbers with no system, no structure, and no visibility. Leads go cold in 4+ hours because nobody responded in time. Follow-ups are forgotten. There's no way to know which rep handled which lead. Kraya fixes all of this. Key Features WhatsApp CRM Dashboard — Manage all your WhatsApp leads from a single organised dashboard. Assign leads to team members, add tags, set pipeline stages, and track every conversation without switching apps. AI Auto-Reply Agent — Instantly respond to new inbound leads with intelligent, context-aware replies the moment they message you. Cut your average lead response time from hours to under 3 minutes. Automated Follow-Up Sequences — Build multi-step follow-up flows that trigger automatically based on lead behaviour. Send timed follow-ups, reminders, and nurture messages without manual effort. Chrome Extension — Works directly inside WhatsApp Web. Install Kraya's Chrome plugin and get CRM tools — tags, reminders, lead stages, saved notes — layered on top of your existing WhatsApp without changing how your team works. Lead Assignment & Round-Robin — Automatically distribute new leads across your sales team using round-robin assignment rules, with push alerts to ensure no lead sits unattended. Pipeline & Analytics — Get a real-time view of where every lead stands. Track response rates, conversion stages, follow-up completion, and rep performance from one dashboard. WhatsApp Business API Integration — Built on the official Meta WhatsApp Business API for teams that need scale, broadcast messaging, and green-tick verification. Who It's For Kraya is built for Indian businesses in real estate, education, coaching, financial services, healthcare, and D2C — any team where WhatsApp is the primary sales channel and lead volume is high. Results Our Clients See 52% increase in demo bookings (education sector client, Delhi) Lead response time reduced from 5 hours to 7 minutes (real estate client, Pune) 40% productivity improvement across sales teams 20% increase in client retention through automated nurture sequences Get started at kraya-ai.com — free trial available.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Kraya AI?

- **Seller:** [Kraya AI](https://www.g2.com/sellers/kraya-ai)
- **Year Founded:** 2024
- **HQ Location:** SOUTH WEST DELHI, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=76de68199d0db565d0ba5e7237a6050f814662ca588ae5adb7f8f29e39b94f7a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkraya-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
27 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Kraya AI?

**["Smooth Lead Management with Exceptional Support"](https://www.g2.com/survey_responses/kraya-ai-review-13029590)**

**Rating:** 4.5/5.0 stars

_— Ali M._

[Read full review](https://www.g2.com/survey_responses/kraya-ai-review-13029590)

### [Meseji](https://www.g2.com/products/meseji/reviews)

Meseji is a comprehensive marketing tool designed to streamline communication for businesses through various channels, including WhatsApp, email, and chatbots. It provides a robust WhatsApp API that allows businesses to manage multiple WhatsApp accounts efficiently, send unlimited messages, and automate customer interactions. Meseji also supports features like OTP, notifications, alerts, multi-channel support, and broadcast capabilities. The platform is aimed at businesses looking for a seamless way to engage with their customers globally. It offers different pricing plans based on the number of instances and WhatsApp accounts you need, making it scalable for both small businesses and larger enterprises. Meseji ensures that all communications are secured with SSL certificates, and it does not store any WhatsApp interactions, ensuring complete privacy.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Meseji?

- **Seller:** [Meseji](https://www.g2.com/sellers/meseji)
- **Year Founded:** 2024
- **HQ Location:** Noida, IN
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1f9961a432af9650dc24413f5e912ac21f0d1ec5c5549648b88d10c8181dfd7d&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fmeseji&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Meseji?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Meseji to be **affordable** , with a price of about $6 for a single user account.
- Users find Meseji to be **easy to learn and configure** , making it accessible for non-technical individuals.
- Users find Meseji extremely **easy to use** , even for non-technical individuals, enhancing accessibility and convenience.
- Users find Meseji's **easy setup** allows non-technical individuals to configure and use it effortlessly.
- Users find Meseji **simple to use and configure** , making it accessible and affordable for everyone.

#### What Are Recent G2 Reviews of Meseji?

**["Nice WhatsApp Tool"](https://www.g2.com/survey_responses/meseji-review-10279647)**

**Rating:** 5.0/5.0 stars

_— Latishia G._

[Read full review](https://www.g2.com/survey_responses/meseji-review-10279647)

### [Mitto SMS](https://www.g2.com/products/mitto-sms/reviews)

Mitto’s global A2P (Application-to-Person) SMS messaging service enables businesses to send reliable, fast, and secure text messages to customers anywhere in the world. Our SMS API gives Mitto clients a powerful and flexible way to send high-quality messages with full control and visibility. With this API, you can: Run test requests to validate integration before sending real traffic. Send SMS messages to individual recipients with each API call. Deliver messages longer than 160 characters through automatic concatenation. Choose the character encoding that best fits your use case — GSM, Unicode, Binary, or Auto. Receive delivery callbacks containing real-time status updates. Dispatch high-volume SMS batches efficiently. Attach custom metadata to your messages and have it returned in callback notifications.

**Average Rating:** 4.0/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Mitto SMS?

- **Seller:** [Mitto](https://www.g2.com/sellers/mitto)
- **Year Founded:** 2013
- **HQ Location:** Zurich, CH
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7f6f6276c2e5887cb87b4b46e9641bc6bde4a0e83fe1b1405eca1a587b53f387&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmittoglobal%2F&secure%5Burl_type%5D=linkedin_company_website)  
249 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About Mitto SMS?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **easy CRM integration** of Mitto SMS, enabling quick and efficient use of SMS and WhatsApp.
- Users find the **ease of learning** with Mitto SMS facilitates quick integration with their CRM applications.
- Users find the **ease of use** of Mitto SMS beneficial for quick integration with their CRM applications.
- Users love the **easy implementation** of Mitto SMS, finding it simple to set up and manage campaigns.
- Users value the **easy integration** of Mitto SMS, facilitating quick setup with CRM applications for effective communication.

##### Cons

- Users note **design quality issues** , mentioning bugs and an unpolished interface despite overall service reliability.
- Users find Mitto SMS to have **limited features** compared to other SMS services they have used.
- Users experience **software glitches** and an unpolished interface, but still find the service reliable for the price.

#### What Are Recent G2 Reviews of Mitto SMS?

**["Easy to Use Portal"](https://www.g2.com/survey_responses/mitto-sms-review-9425865)**

**Rating:** 4.0/5.0 stars

_— Verified User in Telecommunications_

[Read full review](https://www.g2.com/survey_responses/mitto-sms-review-9425865)

**["Cost Effective SMS Platform"](https://www.g2.com/survey_responses/mitto-sms-review-9775471)**

**Rating:** 4.0/5.0 stars

_— Verified User in Telecommunications_

[Read full review](https://www.g2.com/survey_responses/mitto-sms-review-9775471)

### [Mumble](https://www.g2.com/products/mumble/reviews)

Mumble enables you to maintain a consistent relationship with your customers, manage lists, advertise promotions or significant events, plan automated sales, and respond to relevant queries, all through a smart, fast, and simple interface using WhatsApp API.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Mumble?

- **Seller:** [Mumble Group](https://www.g2.com/sellers/mumble-group)
- **HQ Location:** Dam Hamacabim 28, Modi'in Macabim Reut
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Mumble?

**["Straightforward, Real-Time Cross-Team Communication That Keeps Collaboration Simple"](https://www.g2.com/survey_responses/mumble-review-12645637)**

**Rating:** 4.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/mumble-review-12645637)

### [Netcapz](https://www.g2.com/products/netcapz-2024-12-10/reviews)

Netcapz is the #1 AI-powered marketing platform and an award-winning AI-powered marketing platform that transforms how businesses communicate and engage with their audience. By providing innovative solutions for bulk SMS and messaging services, Netcapz allows companies to streamline their outreach efforts through SMS, WhatsApp, and other messaging channels—all managed from a single, intuitive interface. We empower businesses to connect with their customers effectively, driving growth and fostering meaningful relationships. Our platform uses advanced artificial intelligence to optimize campaign delivery, enhance engagement, and provide actionable insights, making it an indispensable tool for modern businesses. Recognized for Excellence: Netcapz is proud to have received multiple prestigious awards, reflecting our commitment to innovation and exceptional service: Most Innovative AI-Powered SMS Marketing Solutions Provider 2025 Client Engagement Excellence Award 2025 (Australian Enterprise Awards 2025) Wyndham Business Awards 2019 Winner These accolades underscore our leadership in the industry and our dedication to helping businesses achieve their goals through cutting-edge technology. Key Features of Netcapz: Multi-Channel Messaging: Communicate seamlessly across SMS and WhatsApp, managing all your campaigns from a unified dashboard. Unlimited Messaging: Enjoy the freedom to send unlimited messages, with the flexibility to scale based on your chosen package. AI-Driven Optimization: Our advanced AI ensures your messages are delivered at the best times and in the most effective ways, maximizing engagement. Real-Time Analytics: Monitor campaign performance with detailed analytics that provide insights into delivery rates, open rates, and customer interactions. Customizable Solutions: Whether you’re a small business or a large enterprise, our scalable plans cater to your unique needs. User-Friendly Interface: Designed with simplicity in mind, our platform is easy to use, even for those new to digital marketing. Why Businesses Choose Netcapz: Netcapz is trusted by over 10,000+ active customers and is a driving force behind successful marketing campaigns worldwide. Our platform is not just a tool but a partner in business growth, delivering: Improved customer engagement through targeted, AI-optimized messaging. Greater ROI with tools that simplify communication and save time. Peace of mind with our award-winning reputation for reliability and innovation. Our Mission: At Netcapz, we aim to bridge the gap between businesses and their customers by offering smarter, faster, and more reliable communication solutions. Whether it’s through SMS, WhatsApp, or other messaging channels, our goal is to empower businesses with the tools they need to connect and succeed. Start Your Journey with Netcapz: Discover how Netcapz can elevate your marketing strategy with AI-powered solutions. Join thousands of businesses already benefiting from our platform’s capabilities. Visit netcapz.cloud to learn more and get started today!

**Average Rating:** 4.8/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Netcapz?

- **Seller:** [Netcapz](https://www.g2.com/sellers/netcapz)
- **Year Founded:** 2018
- **HQ Location:** N/A
- **Twitter:** @netcapz  
1 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e5d3510e4c179cdedf733c642b6c1150918d9a4ea87eb16e90a98a5cbdb726ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnetcapz-cloud%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Netcapz?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **easy communication** with Netcapz, praising their professionalism and swift delivery of solutions.
- Users value the **professionalism and clear communication** of Netcapz, noting their quick and reliable solutions.
- Users highlight the **reliability** of Netcapz, noting their professional, clear communication and quick solution delivery.

##### Cons

- Users note that the **slow performance** can be frustrating at times, yet the service quality is generally robust.

#### What Are Recent G2 Reviews of Netcapz?

**["Streamlined Multi-Channel Messaging for Improved Client Relations"](https://www.g2.com/survey_responses/netcapz-review-13167999)**

**Rating:** 4.5/5.0 stars

_— Verified User in Accounting_

[Read full review](https://www.g2.com/survey_responses/netcapz-review-13167999)

**["Efficient and Trustworthy Service"](https://www.g2.com/survey_responses/netcapz-review-11567936)**

**Rating:** 5.0/5.0 stars

_— ashraf k._

[Read full review](https://www.g2.com/survey_responses/netcapz-review-11567936)

### [Netmera](https://www.g2.com/products/netmera/reviews)

Netmera is a customer data and engagement platform for enterprise marketing, product, and CX teams in banking, fintech, telecoms, retail, media, and e-commerce. Data collection, omnichannel campaign execution, and analytics run in one platform, so teams act on real-time behavior without routing tasks through IT. Typical implementation runs 4 to 8 weeks, depending on the audience size and channel diversity. Compliance covers GDPR, ISO certifications, and IYS for the Turkish market. Data: Tagless Data Capture collects behavioral events automatically. SDKs cover Android, iOS, Flutter, React Native, Huawei, and Cordova. Data can be ingested via API, SDK, FTP import, or panel upload, and exported via FTP or webhooks. Channels: mobile and web push, email, SMS, WhatsApp, in-app messages, web pop-ups, geofencing. Deferred Deep Linking connects campaign links to specific in-app content, even through app installation. Integrations: Google Cloud, AWS, SAP, Adobe Experience Cloud, Shopify, MParticle, Adjust, Mixpanel, Infobip, Twilio, Facebook (Meta). AI capabilities: - Predictive segments: churn risk, purchase intent, high-value users - Content Optimizer for multilingual copy generation - Agentic AI that configures full campaigns for team review - Official MCP Server connecting Claude, ChatGPT, and other tools to your account Scale: 100+ companies, 300+ apps, 500M+ end users yearly, 30B+ events monthly. Selected results: - DenizBank restored a 10% loan conversion rate after funnel diagnostics found a drop-off bug - Turkcell raised Customer Effort Score by 13%, improved App Store ratings by 50% - Mackolik sends 20,000+ daily notifications with a 20% retention lift - Pluxee converted 3.7% of web traffic into qualified leads. More customer success stories: https://netmera.com/case-studies/

**Average Rating:** 4.3/5.0

**Total Reviews:** 49

#### Who Is the Company Behind Netmera?

- **Seller:** [Netmera](https://www.g2.com/sellers/netmera)
- **Company Website:** netmera.com
- **Year Founded:** 2010
- **HQ Location:** İstanbul, TR
- **Twitter:** @netmera  
2,793 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fdd02d34c4ebf50687ff957213195d02b4a5e135fd1201daea4bb2c65c1c4a8d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnetmera&secure%5Burl_type%5D=linkedin_company_website)  
57 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services, Telecommunications
- **Company Size:** 39% Small, 33% Medium

#### What Do G2 Reviewers Say About Netmera?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Netmera, enjoying its user-friendly interface and seamless navigation.
- Users value the **outstanding customer support** from Netmera, which enhances the overall effectiveness of the platform.
- Users find Netmera to be a **reliable and user-friendly platform** with effective support and feature enhancements.
- Users praise **Netmera's customer engagement** for its seamless campaign management and effective audience targeting capabilities.
- Users value the **effective engagement features** of Netmera, enhancing customer connection through personalized communication strategies.

##### Cons

- Users find Netmera's interface **highly complex** , which can lead to challenges in user experience and support requests.
- Users find **inadequate reporting** in Netmera, lacking detail and essential features for effective decision-making.
- Users face **complexity** in navigating Netmera, making data management and analysis more difficult and time-consuming.
- Users face **data inaccuracy** issues with Netmera, leading to slow analysis and disrupted data pipelines.
- Users note **missing features** in Netmera, particularly in legacy system support and documentation improvements.

#### What Are Recent G2 Reviews of Netmera?

**["Netmera’s Predictive Segments and UI Transformed Our Marketing"](https://www.g2.com/survey_responses/netmera-review-12599746)**

**Rating:** 4.5/5.0 stars

_— Ferhat Y._

[Read full review](https://www.g2.com/survey_responses/netmera-review-12599746)

**["Effortless Campaign Management, Needs Better Analytics"](https://www.g2.com/survey_responses/netmera-review-13085031)**

**Rating:** 4.0/5.0 stars

_— Marsel H._

[Read full review](https://www.g2.com/survey_responses/netmera-review-13085031)

#### What Are G2 Users Discussing About Netmera?

- [What is Netmera used for?](https://www.g2.com/discussions/what-is-netmera-used-for)

### [Nettyfish Solutions](https://www.g2.com/products/nettyfish-solutions/reviews)

WACTO redefines WhatsApp business communications with AI-powered Conversational Marketing. Moreover, the platform integrates automation, customer engagement, and intelligent WhatsApp chat workflows – enabling businesses to connect with their audience instantly, personally, and at scale.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Nettyfish Solutions?

- **Seller:** [Nettyfish Solutions](https://www.g2.com/sellers/nettyfish-solutions)
- **Year Founded:** 2016
- **HQ Location:** Chennai, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c031ceb4db5a978d4e84ce2efc99483ba155c01f5d130f93ee08c6bc14fbe298&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnettyfish-solutions-pvt-ltd%2F&secure%5Burl_type%5D=linkedin_company_website)  
69 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Do G2 Reviewers Say About Nettyfish Solutions?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **real-time analytics** feature of Nettyfish Solutions, enhancing performance measurement and outreach optimization.
- Users appreciate the **intuitive interface and robust campaign management features** that streamline their outreach efforts effectively.
- Users praise the **responsive customer support** from Nettyfish Solutions, enhancing their overall experience and efficiency.
- Users appreciate the **intuitive interface** of Nettyfish Solutions, making campaign setup and management simple and efficient.
- Users appreciate the **easy implementation** of Nettyfish Solutions, noting its intuitive interface and straightforward campaign setup.

##### Cons

- Users note the **customization difficulty** , especially regarding dashboard reports and the lengthy template approval process.
- Users experience **dashboard issues** such as lag during peak times and inefficiencies in template approvals.
- Users find the **limited customization** options in Nettyfish Solutions frustrating, particularly in dashboard reports and template processes.
- Users experience **limited templates** , noting a need for better efficiency and customization in the approval process.
- Users experience **linking issues** with the portal during peak times, leading to lag and unresponsiveness.

#### What Are Recent G2 Reviews of Nettyfish Solutions?

**["Reliable Platform for WhatsApp Bulk Messaging"](https://www.g2.com/survey_responses/nettyfish-solutions-review-11769423)**

**Rating:** 4.0/5.0 stars

_— Ramyavi ._

[Read full review](https://www.g2.com/survey_responses/nettyfish-solutions-review-11769423)

### [Pendula](https://www.g2.com/products/pendula/reviews)

Pendula is an enterprise customer engagement platform designed to help organisations maximise Customer Lifetime Value and foster stronger connections with their audience. By focusing on "moments that matter," Pendula enables businesses to engage customers in a personalised way, optimising conversion rates and enhancing the overall experience across every touchpoint. This platform is especially beneficial for businesses aiming to streamline communication processes without requiring extensive technical knowledge. With no coding skills necessary, Pendula supports automated and personalised two-way communication across multiple channels, including mobile, SMS, email, social messaging, and even fax. Now with RCS (Rich Communication Services) as a new channel, Pendula’s platform provides even more flexibility, allowing customers to receive interactive, media-rich messages on compatible devices. This channel range ensures that customers receive messages at their convenience, regardless of location or preferred method of communication, and supports an omnichannel marketing approach. Pendula’s robust suite of engagement and workflow automation tools empowers organisations to understand and respond to customer behaviour effectively. Key features include real-time analytics, omnichannel engagement across mobile, in-app, and web platforms, and a user-friendly interface that enables rapid campaign creation and delivery. Pendula also integrates seamlessly with over 80 systems via a rich API and native-built integrations, making it adaptable to various organisational needs. Pendula’s advanced Intelligence Suite brings new dimensions to customer engagement with the use of Artificial Intelligence (AI), offering tools such as sentiment analysis, data classification, and categorisation. This suite enables businesses to gain deeper insights into customer preferences, attitudes, and needs, providing critical intelligence that allows organisations to deliver timely and relevant content tailored to their audience. By leveraging these insights, businesses can anticipate customer behaviours and respond in a proactive and personalised way, enhancing engagement across the customer journey. Pendula’s criteria segmentation and event-based flows give businesses granular control over their communication strategies. This means organisations can drill down within a flow, enabling the creation of targeted customer journeys that respond to specific customer segments. By tailoring messages to unique audiences based on behaviours, attributes, or past interactions, Pendula empowers businesses to ensure the right message reaches the right person at the right time. This degree of customisation is essential for driving meaningful engagement, as customers increasingly expect brands to interact with them in ways that are personalised and relevant. Moreover, Pendula’s workflow automation capabilities enable seamless updates to billing systems, CRM, and other source data, automatically triggering next best actions based on customer interactions. By integrating directly with platforms like Salesforce and Zuora, Pendula ensures that every customer interaction is seamlessly linked to relevant data, providing a comprehensive view of each customer’s journey. This unified data stream supports informed decision-making and allows businesses to optimise their engagement strategies over time. Trusted by clients such as Shippit, amaysim, Origin Energy, and the University of London, Pendula has demonstrated its ability to elevate customer engagement strategies across diverse industries.

**Average Rating:** 4.5/5.0

**Total Reviews:** 25

#### Who Is the Company Behind Pendula?

- **Seller:** [Pendula](https://www.g2.com/sellers/pendula)
- **Company Website:** www.pendula.com
- **Year Founded:** 2017
- **HQ Location:** Surry Hills, New South Wales
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=05e55eb2180ad5e2a339a56f735ae719fc1355c93b6b01098812c673fc23c9ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpendulahq%2F&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications
- **Company Size:** 64% Medium, 24% Small

#### What Do G2 Reviewers Say About Pendula?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Pendula's **top-notch customer support** , appreciating their responsiveness and guidance throughout the setup process.
- Users find Pendula to be an **easy and intuitive tool** that simplifies client connections and enhances their experience.
- Users value the **automation capabilities** of Pendula, which streamline communication and enhance campaign management effectively.
- Users highlight the **seamless integrations** of Pendula, enhancing their ability to manage communications effectively.
- Users find Pendula's **simplicity in setup and intuitive interface** enhances their ability to engage with customers effortlessly.

##### Cons

- Users note the **missing features** in Pendula, particularly regarding recipient visibility and SMS limitations, impacting usability.
- Users note **UI shortcomings** and suggest more advanced features for improved functionality and smoother integrations.
- Users note a steep **learning curve** initially, but appreciate the extensive help available to ease the process.
- Users find that **reporting visibility is limited** for complex analyses, hindering insights and comparisons across customer segments.
- Users note the **limited features** of Pendula, particularly regarding SMS availability and messaging automation options.

#### What Are Recent G2 Reviews of Pendula?

**["Easy to use, good UI"](https://www.g2.com/survey_responses/pendula-review-10530397)**

**Rating:** 5.0/5.0 stars

_— Verified User in Telecommunications_

[Read full review](https://www.g2.com/survey_responses/pendula-review-10530397)

**["Pendula: Reliable Tool with Outstanding Support"](https://www.g2.com/survey_responses/pendula-review-10641779)**

**Rating:** 5.0/5.0 stars

_— Paula T._

[Read full review](https://www.g2.com/survey_responses/pendula-review-10641779)

#### What Are G2 Users Discussing About Pendula?

- [What is Pendula used for?](https://www.g2.com/discussions/what-is-pendula-used-for)

### [RateUp](https://www.g2.com/products/rateup/reviews)

RateUp is an all-in-one WhatsApp Business API platform. Automate 24/7 replies, confirm bookings, reduce no-shows & manage chats in one inbox. Perfect for travel, retail, real estate & more. Turn every WhatsApp chat into revenue

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind RateUp?

- **Seller:** [RateUp](https://www.g2.com/sellers/rateup)
- **Year Founded:** 2021
- **HQ Location:** St. Petersburg, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dd51df2426c8c13df018b69bc6a9c15095443904a69f1f40b820b92083c07143&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frateup%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of RateUp?

**["Affordable Unified WhatsApp Loyalty + Business API with Omnichannel Inbox"](https://www.g2.com/survey_responses/rateup-review-12678255)**

**Rating:** 4.5/5.0 stars

_— Visal K._

[Read full review](https://www.g2.com/survey_responses/rateup-review-12678255)

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[Browse WhatsApp Marketing Themes](/categories/whatsapp-marketing/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated April 9, 2026

WhatsApp marketing software enables businesses to leverage WhatsApp as a marketing channel through the WhatsApp Business API, streamlining the creation, automation, management, and analysis of personalized conversational, promotional, and transactional messages sent to subscribers on their mobile devices.

### Core Capabilities of WhatsApp Marketing Software

To qualify for inclusion in the WhatsApp Marketing category, a product must:

- Reach mobile users through business-led WhatsApp messaging
- Provide an opt-in opportunity for new WhatsApp subscribers
- Provide conversational, promotional, or transactional messaging capabilities
- Provide analytics or insights into WhatsApp marketing efforts

### Common Use Cases for WhatsApp Marketing Software

Marketing and customer support teams use WhatsApp marketing platforms to engage audiences through a high-open-rate mobile channel. Common use cases include:

- Sending targeted promotional and transactional messages to opted-in subscribers at scale
- Providing real-time customer support through two-way WhatsApp conversations
- Enhancing omnichannel marketing campaigns by integrating WhatsApp alongside other messaging channels

### How WhatsApp Marketing Software Differs from Other Tools

Most WhatsApp marketing platforms also include features found in [SMS marketing software](https://www.g2.com/categories/sms-marketing), [email marketing software](https://www.g2.com/categories/email-marketing), and [push notification software](https://www.g2.com/categories/push-notification), making them well-suited for teams building out a broader mobile messaging strategy. They integrate with [CRM software](https://www.g2.com/categories/crm) and other marketing platforms to enable coordinated omnichannel campaign execution.

### Insights from G2 on WhatsApp Marketing Software

Based on category trends on G2, message automation and subscriber engagement analytics stand out as the most valued capabilities. High message open rates and improved customer response rates stand out as primary outcomes of adoption.

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