Very userfreindly UI which helps to do complete setup quickly they have a responsive team. They have a easy integration with Shopify which help us to cover abandoned cart & entire post order journey. Review collected by and hosted on G2.com.

They should expand other channels apart from whatsapp to have this tool as omni channel. If not atleast have a direct integration with the ticketing tool like Freshdesk. Review collected by and hosted on G2.com.