Top Free Patch Management Software - Page 2

How Many Patch Management Software Products Does G2 Track?

Total Products under this Category: 100

Category Stats (Oct 2026)

  • Average Rating: 4.52/5 (↑0.02 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Application Workspace (+0.81%) - Among all products in this category, Application Workspace recorded the largest rating increase compared to last month

Last updated: October 10, 2026

How Does G2 Rank Patch Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 24,100+ Authentic Reviews
  • 100+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Patch Management Software

G2 Grid® for Patch Management Software plotting products by satisfaction and market presence

Highlighted products: NinjaOne, Action1, ManageEngine Endpoint Central, TeamViewer, PDQ Connect, Remote Monitoring and Management, Acronis Cyber Protect Cloud, and Datto RMM.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patch-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=action1&focus%5B%5D=manageengine-endpoint-central&focus%5B%5D=teamviewer&focus%5B%5D=pdq-connect&focus%5B%5D=remote-monitoring-and-management&focus%5B%5D=acronis-cyber-protect-cloud&focus%5B%5D=datto-rmm)

ConnectWise RMM

ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture. Unified dashboards bring this information together in one place, making it easier to identify issues and act before issues affect end users. With more than 1,200 expert-maintained alerts, the system can reduce typical RMM alerting noise by up to 90% without sacrificing visibility, helping technicians focus on meaningful issues instead of spending time reviewing false positives. Automated Patch Management The solution includes automated OS and third-party patch management for over 7,000 applications. Uniquely, Windows OS security updates are reviewed and approved by ConnectWise NOC experts before each release. This helps teams' patch faster and with more confidence to reduce vulnerabilities, streamline compliance, and keep systems optimized. Advanced Automation and Scripting ConnectWise RMM provides automation capabilities such as built-in automation to select intelligent alerts, AI-assisted script generation, and multi-solution workflow orchestration. These tools simplify routine maintenance tasks, enforce consistent standards, and enable faster response to common IT events. Teams can complete work up to 75% faster, reducing repetitive manual effort and creating more time for strategic projects. Scalability and Endpoint Management ConnectWise RMM is built to support a wide range of businesses, including large and complex environments, with the ability to manage more than 100,000 devices in a single tenant. By unifying monitoring, patching, automation, and scripting into one solution, IT professionals can deliver reliable service, reduce ticket volume, and improve overall IT performance. Multi-site visibility, flexible add-ons, and seamless integration with security, backup, and business management tools make it easy to adapt as environments grow without adding unnecessary complexity.

Average Rating: 4.1/5.0

Total Reviews: 80

How Do G2 Users Rate ConnectWise RMM?

  • Ease of Admin: 8.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 9.1/10)
  • Quality of Support: 7.6/10 (Category avg: 8.9/10)
  • Ease of Use: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind ConnectWise RMM?

  • Seller: ConnectWise
  • Company Website:
  • Year Founded: 1982
  • HQ Location: Tampa, FL
  • Twitter: @ConnectWise
    14,926 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,401 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 66% Small, 29% Medium

What Do G2 Reviewers Say About ConnectWise RMM?

AI-generated summary from verified user reviews

Pros
  • Users find ConnectWise RMM very easy to use, appreciating its accessibility and helpful customer support.
  • Users value the ease of remote access with ConnectWise RMM, enabling seamless support from any location.
  • Users value automation in ConnectWise RMM, finding it convenient for managing assets and enhancing accessibility.
  • Users value the all-in-one solution of ConnectWise RMM, enhancing productivity and simplifying management tasks effectively.
  • Users value the user-friendly interface of ConnectWise RMM, enhancing visibility and ease of management in organizations.
Cons
  • Users are frustrated by missing features in ConnectWise RMM, hindering usability and lacking essential functionality.
  • Users often face poor customer support, with slow response times and communication issues impacting their experience.
  • Users report feature issues with ConnectWise RMM, citing complexity, poor documentation, and a cumbersome user interface.
  • Users face integration issues, with limited connectivity, reporting, and automation affecting overall functionality with ConnectWise RMM.
  • Users find ConnectWise RMM to be expensive, preferring more affordable cloud backup options that integrate seamlessly.

What Are Recent G2 Reviews of ConnectWise RMM?

What Are G2 Users Discussing About ConnectWise RMM?

SecOps Solution

SecOps Solution is a next-gen, agentless patch and vulnerability management platform that helps organizations fix vulnerabilities fast — without agents, manual effort, or complex setups. We automate patching across operating systems and third-party applications, including remote and on-prem devices — all in a fraction of the time traditional tools take.

Average Rating: 4.8/5.0

Total Reviews: 50

How Do G2 Users Rate SecOps Solution?

  • Ease of Admin: 9.5/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Quality of Support: 9.8/10 (Category avg: 8.9/10)
  • Ease of Use: 9.6/10 (Category avg: 8.8/10)

Who Is the Company Behind SecOps Solution?

  • Seller: SecOps Solution
  • Year Founded: 2021
  • HQ Location: Mountain View, California, USA
  • Twitter: @secopsolution
    35 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Financial Services
  • Company Size: 60% Small, 36% Medium

What Do G2 Reviewers Say About SecOps Solution?

AI-generated summary from verified user reviews

Pros
  • Users value the intuitive centralized dashboard of SecOps Solution, which simplifies vulnerability and patch management processes effortlessly.
  • Users value the responsive customer support of SecOps Solution, ensuring guidance and assistance throughout their processes.
  • Users value the detailed patch testing environment of SecOps Solution, boosting confidence in updates and reporting.
  • Users value the detailed reporting features of SecOps Solution, enhancing communication and compliance with stakeholders.
  • Users value the reporting efficiency of SecOps Solution, enabling clear communication and aiding compliance audits effectively.

What Are Recent G2 Reviews of SecOps Solution?

What Are G2 Users Discussing About SecOps Solution?

Adaptiva

Adaptiva OneSite is a sophisticated AI-driven endpoint management solution designed to optimize the patching and management of endpoints on a large scale. This platform employs an adaptive and autonomous approach, enabling IT and security teams to automate essential processes without requiring manual intervention. By minimizing the need for human effort, OneSite accelerates the patching process and bolsters continuous security across various network environments. The primary audience for Adaptiva OneSite consists of IT departments and security teams within large enterprises that oversee extensive networks of endpoints. These organizations often grapple with the dual challenge of maintaining security and compliance while ensuring operational efficiency. OneSite Patch effectively addresses these challenges by offering hands-free automation that delivers patches, software updates, and vulnerability remediations in real time. This capability is vital for organizations aiming to reduce disruptions to network performance while upholding a strong security posture. OneSite Patch distinguishes itself within the endpoint management category through its seamless integration with prominent security solutions, including CrowdStrike Exposure Management, SentinelOne Singularity Platform, and Microsoft Defender for Endpoint. Such integration ensures that vulnerabilities are prioritized and remediated automatically, enabling organizations to respond quickly to emerging threats. Moreover, OneSite Patch serves as the foundational technology for Tenable Patch Management, further solidifying its credibility and effectiveness in the competitive landscape of endpoint management solutions. Key features of Adaptiva OneSite encompass autonomous patch management, software distribution via OneSite Anywhere, and automated endpoint health checks and remediation through OneSite Health. These features collectively empower organizations to enhance operational efficiency, mitigate security risks, and maximize patching speed across millions of endpoints. By utilizing Adaptiva OneSite, enterprises can gain greater control over their endpoint management processes, ensuring that their networks remain secure and compliant in an increasingly complex threat environment. This comprehensive approach not only streamlines operations but also fortifies the overall security framework, making it an essential tool for modern IT and security teams.

Average Rating: 4.8/5.0

Total Reviews: 31

How Do G2 Users Rate Adaptiva?

  • Ease of Admin: 9.1/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Quality of Support: 9.9/10 (Category avg: 8.9/10)
  • Ease of Use: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Adaptiva?

  • Seller: Adaptiva
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Kirkland, Washington, United States
  • Twitter: @adaptiva
    1,822 Twitter followers
  • LinkedIn® Page: linkedin.com
    98 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 84% Large, 10% Medium

What Do G2 Reviewers Say About Adaptiva?

AI-generated summary from verified user reviews

Pros
  • Users commend the superb customer support of Adaptiva, highlighting its responsiveness and technical expertise.
  • Users commend Adaptiva for its exceptional reliability, ensuring seamless patch management with minimal user intervention and excellent support.
  • Users highlight the ease of use of Adaptiva, appreciating its streamlined processes and user-friendly console.
  • Users admire the automated patch management of Adaptiva, ensuring swift and secure updates across diverse systems.
  • Users praise the automated patch prioritization of Adaptiva, greatly reducing manual effort and enhancing security.
Cons
  • Users find the insufficient information on operational issues in Adaptiva's support portal to be quite limiting.
  • Users find the limited available resources on operational issues frustrating, impacting their ability to resolve problems effectively.
  • Users feel that Adaptiva needs improved reporting options and faster content download capabilities for better performance.
  • Users face access issues with limited publicly available resources, affecting their ability to resolve operational problems efficiently.
  • Users report file transfer issues with Adaptiva, specifically citing delays in content download and delivery optimization problems.

What Are Recent G2 Reviews of Adaptiva?

What Are G2 Users Discussing About Adaptiva?

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HCL BigFix

HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations in the AI-driven threat era, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. As frontier AI models such as Mythos accelerate vulnerability discovery and compress exploitation timelines, BigFix helps organizations reduce exposure through near real-time remediation, continuous compliance, and intelligent automation. Enterprises choose HCL BigFix for: A single-agent, unified platform for endpoint and infrastructure management Centralized visibility and control across 165M+ endpoints and 120+ operating system variants Automated patching, continuous compliance, and real-time vulnerability remediation with >99.5% first-pass patch success AI-driven automation and agentic workflows powered by AEX to enable proactive self-healing and improved Digital Employee Experience (DEX)

Average Rating: 4.4/5.0

Total Reviews: 106

How Do G2 Users Rate HCL BigFix?

  • Ease of Admin: 8.2/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.1/10)
  • Quality of Support: 9.0/10 (Category avg: 8.9/10)
  • Ease of Use: 8.2/10 (Category avg: 8.8/10)

Who Is the Company Behind HCL BigFix?

  • Seller: HCL Technologies
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Noida, Uttar Pradesh
  • Twitter: @hcltech
    425,043 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    258,955 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 34% Large, 34% Medium

What Do G2 Reviewers Say About HCL BigFix?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of HCL BigFix, enhancing security and reducing operational effort through effective management.
  • Users value the centralized endpoint management of HCL BigFix, enhancing efficiency and security across numerous devices.
  • Users value the ease of use of HCL BigFix, simplifying endpoint management with centralized control and real-time visibility.
  • Users value the real-time visibility and centralized management of HCL BigFix, enhancing security and operational efficiency.
  • Users appreciate the automated patching efficiency of HCL BigFix, drastically reducing operational effort and enhancing security.
Cons
  • Users find the complex UI of HCL BigFix challenging, leading to a steep learning curve and time-consuming tasks.
  • Users find the complex UI of HCL BigFix increases the learning curve, complicating initial usability and experience.
  • Users find the poor interface design of HCL BigFix makes it complex and challenging, especially for newcomers.
  • Users find the poor reporting feature of HCL BigFix frustrating, needing extra effort for clearer insights.
  • Users find the poor UI of HCL BigFix complex and less intuitive, leading to a challenging learning curve.

What Are Recent G2 Reviews of HCL BigFix?

What Are G2 Users Discussing About HCL BigFix?

SuperOps

SuperOps is an AI-native, unified platform built for modern Managed Service Providers (MSPs) and internal IT teams. It addresses one of the biggest operational challenges in IT- tool sprawl. Many organizations rely on multiple disconnected solutions for Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Mobile Device Management (MDM), asset management, help desk, and network monitoring. Managing these separate tools often leads to complex integrations, fragmented data, and increased operational overhead. SuperOps eliminates this complexity by bringing everything together in a single platform built on a unified architecture. Unlike traditional solutions that connect multiple products through integrations, SuperOps is built on a shared data layer, allowing every feature to work seamlessly together. This unified approach enables IT teams to manage their entire environment from one platform while providing AI with the complete operational context needed to automate tasks and improve decision-making. Key Features 1) Professional Services Automation (PSA) for managing MSP business operations, contracts, billing, SLAs, and service delivery. 2) Remote Monitoring & Management (RMM) with unified endpoint management capabilities. 3) Help Desk & Ticketing with ITSM workflows for incidents, service requests, problems, and change management. 4) Mobile Device Management (MDM) for iOS, iPadOS, and Android devices. 5)Asset Management to maintain complete visibility across IT infrastructure. 6) Network Monitoring using SNMP and ICMP across more than **250+ network vendors. 7) Patch Management** for operating systems as well as third-party applications. 8) IT Documentation** and a modern **self-service portal** for end users. 9) Cross-platform endpoint management** supporting Windows, macOS, Linux, iOS, iPadOS, and Android. Monica AI: AI-Native IT Operations At the heart of SuperOps is **Monica AI**, an agentic AI layer designed alongside the platform from day one. Unlike AI assistants that operate as standalone chatbots, Monica has access to the platform's unified data layer, enabling it to understand the complete IT environment. Monica AI helps teams by: 1) Automatically triaging and prioritizing tickets. 2) Summarizing customer conversations and technician communications. 3) Drafting worklogs and technician notes. 4) Recommending relevant knowledge base articles. 5) Proactively identifying patch vulnerabilities and CVE risks. 6) Automating repetitive tasks such as password resets, software access requests, and recurring remediation workflows. Because Monica operates with complete visibility into tickets, devices, assets, patches, and policies, it can take context-aware actions rather than simply making recommendations. Integrations SuperOps integrates with a broad ecosystem of business, security, and productivity applications, including: - Slack - Microsoft Teams - Microsoft Outlook - Azure Active Directory - Okta - QuickBooks - Xero - Bitdefender - SentinelOne - ESET - Acronis - TeamViewer - ConnectWise Control - Chocolatey - Winget The platform also includes Splashtop and ISL Online remote access at no additional cost, helping organizations reduce software licensing expenses. Benefits for MSPs SuperOps enables MSPs to scale efficiently with features designed for operational growth and profitability. 1) Multi-tenant client management. 2) Real-time profitability tracking using live operational data. 3) Contract and SLA management. 4) Automated billing and invoicing. 5) AI-powered workflow automation to reduce manual effort. 6) Operational scalability without increasing headcount proportionally. Benefits for Internal IT Teams For enterprise IT departments, SuperOps provides centralized visibility and control across modern hybrid environments. - Unified endpoint management across multiple operating systems. - Infrastructure monitoring and asset visibility. - Compliance-ready audit trails. - Structured ITSM workflows. - AI-driven automation for routine IT operations. - Improved efficiency for hybrid and distributed workforces. Why Choose SuperOps? SuperOps combines modern architecture with enterprise-grade capabilities in a single platform designed for today's IT operations. - AI-native platform built from the ground up. - Single unified solution replacing multiple standalone tools. - Shared data architecture that eliminates data silos. - Fast implementation, typically measured in days rather than months. - Transparent pricing with no hidden complexity. - 24/5 human customer support. - Dedicated onboarding and migration assistance. - Continuous innovation from a founder-led product company. SuperOps helps MSPs and internal IT teams consolidate their IT operations stack into one unified platform, replacing reactive, tool-driven workflows with proactive, AI-powered service delivery. By reducing operational complexity and automating repetitive work, organizations can improve efficiency, enhance service quality, and scale without adding unnecessary overhead.

Average Rating: 4.4/5.0

Total Reviews: 204

How Do G2 Users Rate SuperOps?

  • Ease of Admin: 9.0/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Quality of Support: 9.1/10 (Category avg: 8.9/10)
  • Ease of Use: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind SuperOps?

  • Seller: SuperOps Inc
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Claymont, US
  • LinkedIn® Page: www.linkedin.com
    172 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Director
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 84% Small, 14% Medium

What Do G2 Reviewers Say About SuperOps?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of SuperOps, allowing quick onboarding and effortless integration for all team members.
  • Users commend SuperOps for its exceptional customer support, highlighting quick responses and practical solutions from the team.
  • Users appreciate the user-friendly interface and feature-rich capabilities of SuperOps, making it an essential MSP tool.
  • Users praise SuperOps for its intuitive and attractive user interface, enhancing the efficiency of IT support operations.
  • Users love the intuitive interface of SuperOps, making multitasking and operations management effortless and efficient.
Cons
  • Users note a lack of features in SuperOps compared to competitors, affecting functionality and user experience.
  • Users note several feature issues with SuperOps, including limited integrations and cumbersome workflows affecting usability.
  • Users note integration issues with SuperOps, suggesting the need for more enhancements to existing integrations.
  • Users find access limitations frustrating, needing to download files and facing constraints with RMM and file size uploads.
  • Users find a lack of integrations in SuperOps, which limits functionality and potential enhancements.

What Are Recent G2 Reviews of SuperOps?

PDQ Deploy & Inventory

PDQ Deploy & Inventory is a self-hosted, agentless endpoint management and patch automation solution that helps IT administrators scan, organize, and maintain Windows devices on on-prem and VPN-connected networks. Common use cases include: automated third-party patching and Windows Cumulative Update deployment, software inventory and compliance auditing, dynamic device group management, PowerShell script execution across targeted endpoints, and recurring maintenance automation for on-prem/on-network Windows fleets. PDQ Deploy & Inventory consists of two complementary tools sold under a single license. PDQ Inventory scans Windows devices across the network to collect hardware specifications, installed applications, OS versions, Active Directory attributes, and custom data defined via PowerShell Scanner. It automatically groups devices into dynamic collections based on criteria such as software version, disk space, or AD membership, and syncs with Active Directory to keep computer records current. PDQ Deploy uses those collections as deployment targets to push software, run scripts, and automate patch management on a defined schedule and silently, without interrupting end users. The Package Library provides 500+ prebuilt packages covering popular third-party applications and Windows Cumulative Updates for workstations and servers, maintained and tested by PDQ. Key features include: - Automated patch management: Schedule recurring deployments of third-party software and Windows Cumulative Updates to targeted device groups, with heartbeat-triggered retries for offline machines - Dynamic Collections: Device groups that update automatically based on defined inventory criteria, enabling precise and up-to-date deployment targeting - Custom packages and scripting: Build multi-step deployment packages, deploy executables/installers/msi packages, and execute PowerShell or batch scripts across targeted devices for configuration changes, troubleshooting, and maintenance tasks - Reporting: Prebuilt and custom reports with scheduled, automated email delivery — commonly used for compliance audits and management reporting - Central Server mode: Connects multiple admin consoles to a single PDQ server, allowing IT teams to collaboratively manage packages, schedules, and deployment histories from their workstations Unlike PDQ Connect, PDQ's separate cloud-native, agent-based product for remote and hybrid fleets, PDQ Deploy & Inventory is purpose-built for on-prem and VPN-connected environments where devices are network-accessible. PDQ was founded in 2001 and is headquartered in Salt Lake City, Utah. The company develops device management software purpose-built for Windows-focused IT teams, ranging from solo sysadmins to mid-sized IT departments. PDQ's product portfolio includes PDQ Deploy & Inventory for on-prem environments, cloud-native PDQ Connect for remote and hybrid fleet management, SmartDeploy for Windows imaging, SimpleMDM for Apple device management, ISL for remote access and remote desktop support, and PDQ Detect for vulnerability management. PDQ Deploy & Inventory is used by IT teams in education, government, manufacturing, healthcare, and finance. Licensed per administrator with unlimited endpoint access — not per device.

Average Rating: 4.8/5.0

Total Reviews: 273

How Do G2 Users Rate PDQ Deploy & Inventory?

  • Ease of Admin: 9.5/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Quality of Support: 9.5/10 (Category avg: 8.9/10)
  • Ease of Use: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind PDQ Deploy & Inventory?

  • Seller: PDQ.com
  • Company Website:
  • Year Founded: 2001
  • HQ Location: Salt Lake City, Utah, United States
  • Twitter: @admarsenal
    987 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    392 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, Network Administrator
  • Top Industries: Primary/Secondary Education, Government Administration
  • Company Size: 73% Medium, 17% Large

What Do G2 Reviewers Say About PDQ Deploy & Inventory?

AI-generated summary from verified user reviews

Pros
  • Users find PDQ Deploy & Inventory to be easy to use, allowing quick deployment and efficient management of applications.
  • Users find the automation features of PDQ Deploy & Inventory invaluable for efficient software deployment and time savings.
  • Users appreciate the reliable performance of PDQ Deploy & Inventory, especially for on-premises network management.
  • Users appreciate the easy setup of PDQ Deploy & Inventory, enjoying a straightforward path for deployment and queries.
  • Users find PDQ Deploy & Inventory to be a time-saving solution for automating software updates and deployments.
Cons
  • Users face integration issues with PDQ Deploy & Inventory, particularly for clients outside the office and DNS dependencies.
  • Users face remote access issues with PDQ Deploy & Inventory, prompting the search for alternative solutions for off-site management.
  • Users face access issues due to reliance on Active Directory and DNS, complicating deployment and functionality.
  • Users note the high cost of PDQ Deploy & Inventory, making it tough for budget-conscious teams.
  • Users often experience inaccuracy issues, leading to untimely and unreliable reports from PDQ Deploy & Inventory.

What Are Recent G2 Reviews of PDQ Deploy & Inventory?

What Are G2 Users Discussing About PDQ Deploy & Inventory?

Acronis Cyber Protect

Acronis Cyber Protect delivers robust protection against cyberthreats, unparalleled backup and recovery capabilities and simplified management and visibility through a single pane of glass, for the entire environment. Key features of Acronis Cyber Protect include: · Cyberthreat protection: Using artificial intelligence (AI) and machine learning (ML), proactively secures data, applications and systems, from advanced cyberattacks, including ransomware and other forms of malware. · Rapid Recovery: Reduced dependency on central IT support empowers users to initiate one-click recovery of distributed endpoints, including bare-metal recovery of physical workloads. · Reduced TCO: Broad, multigenerational OS support, enables vendor consolidation while ensuring comprehensive protection. · Simplified management: Centralized management includes local autonomy and seamless integration with existing third-party tools to provide a unified view of backup and recovery operations along with broad, multigenerational OS support. · Data sovereignty: With the use of Acronis’ extensive network of global data centers, users can ensure compliance and master regional data sovereignty laws, offering peace of mind and regulatory compliance. Acronis is majority-owned by EQT.

Average Rating: 4.3/5.0

Total Reviews: 658

How Do G2 Users Rate Acronis Cyber Protect?

  • Ease of Admin: 8.4/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.1/10)
  • Quality of Support: 8.3/10 (Category avg: 8.9/10)
  • Ease of Use: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Acronis Cyber Protect?

  • Seller: Acronis
  • Year Founded: 2003
  • HQ Location: Schaffhausen
  • Twitter: @acronis
    94,498 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,923 employees on LinkedIn®
  • Ownership: Acronis is majority-owned by EQT

Who Uses This Product?

  • Who Uses This: Support Analyst, Software Developer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 45% Small, 40% Medium

What Do G2 Reviewers Say About Acronis Cyber Protect?

AI-generated summary from verified user reviews

Pros
  • Users value Acronis Cyber Protect for its integrated backup and cybersecurity, streamlining management and enhancing data safety.
  • Users appreciate the ease of use of Acronis Cyber Protect, thanks to its intuitive interface and streamlined features.
  • Users appreciate the all-in-one solution of Acronis Cyber Protect, combining backup and cybersecurity for efficient management.
  • Users appreciate the data recovery capabilities of Acronis Cyber Protect, allowing quick restoration and seamless management.
  • Users appreciate the all-in-one security solution of Acronis Cyber Protect, simplifying data protection and recovery management.
Cons
  • Users find Acronis Cyber Protect to be expensive, especially challenging for smaller businesses on a budget.
  • Users find the complexity of setup and configuration of Acronis Cyber Protect can be overwhelming, especially for non-IT users.
  • Users find Acronis Cyber Protect to have a difficult learning curve, which complicates initial setup and usage.
  • Users express frustration with poor customer support from Acronis, leading to delays and unresolved issues during setup.
  • Users experience slow performance with Acronis Cyber Protect, particularly during client setup and on older machines.

What Are Recent G2 Reviews of Acronis Cyber Protect?

What Are G2 Users Discussing About Acronis Cyber Protect?

Heimdal

Accommodate all your cybersecurity needs under one convenient roof with the Heimdal® Unified Cybersecurity Platform. Our cybersecurity solutions can be used as standalone products or integrated into one another as part of a cohesive and unified XDR platform. Whether you’re a reseller, distributor, MSSP, or an organization committed to bolstering your online security, we provide an array of cutting-edge products to make your mission smoother. Heimdal® is a fast-growing cybersecurity company focused on continuous technological innovation. Since its establishment in 2014 in Copenhagen, based on the winning idea of CTF World Champions, Heimdal has experienced spectacular growth by proactively building products that anticipate threatscape trends. The company offers a multi-layeredand unified security suite that combines threat prevention, patch and asset management, endpoint rights management, antivirus and mail security which together secure customers against cyberattacks and keep critical information and intellectual property safe. Heimdal has been recognized as a thought leader in the industry and has won multiple international awards both for its solutions and for its educational content creation. The Heimdal line of products currently consists of 10 products and 2 services. The former category encompasses DNS Security for Endpoints & Network, Patch & Asset Management, Privileged Access Management, Application Control, Next-Gen Endpoint Antivirus, Ransomware Encryption Protection, Email Security, Email Fraud Prevention, and Remote Desktop. The latter is represented by Endpoint Detection & Response, as well as eXtended Detection & Response, or EDR and XDR for short. Currently, Heimdal’s cybersecurity solutions are deployed in more than 45 countries and supported regionally from offices in 15+ countries, by 175+ highly qualified specialists. Heimdal is ISAE 3000 certified and secures more than 2 million endpoints for over 10,000 companies. The company supports its partners without concessions on the basis of predictability and scalability. The common goal is to create a sustainable ecosystem and a strategic partnership.

Average Rating: 4.4/5.0

Total Reviews: 81

How Do G2 Users Rate Heimdal?

  • Ease of Admin: 8.1/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Quality of Support: 9.5/10 (Category avg: 8.9/10)
  • Ease of Use: 8.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Heimdal?

  • Seller: Heimdal®
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Copenhagen, Denmark
  • Twitter: @HeimdalSecurity
    5,086 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    284 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer & Network Security, Construction
  • Company Size: 57% Medium, 30% Small

What Do G2 Reviewers Say About Heimdal?

AI-generated summary from verified user reviews

Pros
  • Users praise the easy setup of Heimdal, appreciating its straightforward installation and quick integration with their systems.
  • Users find that file transfer with Heimdal is seamless and reliable, enhancing overall productivity and ease of use.
  • Users commend Heimdal for its exceptional issue resolution support, providing quick and professional solutions exceeding expectations.
  • Users value the reliable patch management of Heimdal, delivering consistent performance without issues during monthly updates.
  • Users value the reliable security and user-friendly interface of Heimdal, enhancing overall satisfaction and support.
Cons
  • Users find the complex interface of Heimdal difficult to navigate, complicating their overall experience and functionality.
  • Users find the admin portal complex and illogical, making navigation frustrating and cumbersome for essential tasks.
  • Users find the customer support lacking during initial setup, which causes issues with product deployment and upgrades.
  • Users find the poor interface design of Heimdal difficult to navigate, complicating essential tasks and access.
  • Users experience restart issues with Heimdal, feeling unprotected after scans until the software is rebooted.

What Are Recent G2 Reviews of Heimdal?

SUSE Multi-Linux Manager

True open source infrastructure management solution designed to simplify and secure your entire mixed Linux environment — at the core, on the edge or in the cloud(s). Maintain infrastructure security & compliance at any scale — from 10 to 1 million clients — from a single console. Manual or inconsistent patch management is a leading cause of cyber-attacks. SUSE Multi-Linux Manager helps to secure your entire mixed Linux environments – from automated patch management to centralized monitoring and management. Automate infrastructure security & compliance Secure your infrastructure with automated patch and configuration management including auto-remediation. Validate your system security against SCAP protocols and perform audit scans on client systems through openSCAP. Ensure system compliance with internal and external requirements. Centralized control and reporting at any scale Scale out your infrastructure and centralize reporting for up to 1 million Linux clients using SUSE Multi-Linux Manager’s Hub architecture. Use Prometheus to monitor real-time data and Grafana for visual dashboards. Simplify and automate deployment with the new rearchitected proxy for resource constrained environments. Manage any Linux, anywhere Avoid vendor lock-in and the complexity of distribution specific tools with one console to manage and monitor all of your Linux distributions - wherever they are located. One-click automation for provisioning, patching, and configuration, which leads to faster, consistent and repeatable server employments. In addition, get easy, in-place migration for SUSE Solutions, including openSUSE to SLE, service pack migrations and major version upgrades.

Average Rating: 4.6/5.0

Total Reviews: 47

How Do G2 Users Rate SUSE Multi-Linux Manager?

  • Ease of Admin: 8.2/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Quality of Support: 9.1/10 (Category avg: 8.9/10)
  • Ease of Use: 8.5/10 (Category avg: 8.8/10)

Who Is the Company Behind SUSE Multi-Linux Manager?

  • Seller: SUSE
  • Company Website:
  • Year Founded: 1992
  • HQ Location: Nürnberg, DE
  • Twitter: @SUSE
    64,779 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,718 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 45% Large, 31% Medium

What Do G2 Reviewers Say About SUSE Multi-Linux Manager?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of SUSE Multi-Linux Manager for centralized management of various Linux distributions.
  • Users value the automation capabilities of SUSE Multi-Linux Manager, which significantly enhance efficiency and reduce manual errors.
  • Users appreciate the ease of patch management across multiple Linux systems, simplifying updates and ensuring smooth operations.
  • Users value the centralized management and monitoring capabilities of SUSE Multi-Linux Manager, enhancing efficiency across diverse Linux environments.
  • Users value the reliability of SUSE Multi-Linux Manager, which ensures consistent management across diverse Linux environments.
Cons
  • Users find the lack of additional features in SUSE Multi-Linux Manager a significant limitation for their needs.
  • Users find the learning curve steep, especially for integrations and advanced features, making initial setup challenging.
  • Users find the complex setup of SUSE Multi-Linux Manager time-consuming, especially without prior centralized Linux management experience.
  • Users report a steep learning curve with SUSE Multi-Linux Manager, complicating the setup and integration for newcomers.
  • Users find the complexity of SUSE Multi-Linux Manager adds time and difficulty to setup and integration processes.

What Are Recent G2 Reviews of SUSE Multi-Linux Manager?

What Are G2 Users Discussing About SUSE Multi-Linux Manager?

vRx by Vicarius

vRx by Vicarius goes beyond patch management to offer the most advanced vulnerability remediation solution in the market. vRx offers 3 built-in methods to keep you covered at all times: 1) Automated Patching: vRx catalogs all your apps and finds the patches they need, and applies them - automatically and on the schedule or frequency of your choosing. 2) Scripting: For more complex vulnerabilities or configuration based vulnerabilities, vRx includes a fully fledged scripting engine. 3) Patchless Protection: x_protect or patchless protection is a compensating control that reduces the risk of an affected app even when a patch is not yet developed or cannot be deployed vRx helps 500+ customers across 50 countries find AND immediately remediate vulns that impact their business.

Average Rating: 4.9/5.0

Total Reviews: 61

How Do G2 Users Rate vRx by Vicarius?

  • Ease of Admin: 9.4/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Quality of Support: 9.4/10 (Category avg: 8.9/10)
  • Ease of Use: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind vRx by Vicarius?

  • Seller: Vicarius
  • Company Website:
  • Year Founded: 2016
  • HQ Location: New York, New York
  • Twitter: @vicariusltd
    2,018 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    100 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer & Network Security, Information Technology and Services
  • Company Size: 44% Medium, 32% Small

What Do G2 Reviewers Say About vRx by Vicarius?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of vRx, praising its quick setup and user-friendly interface.
  • Users appreciate the high level of automation in vRx, streamlining vulnerability management from detection to remediation.
  • Users value the automated vulnerability identification in vRx by Vicarius, enhancing efficiency in patch management and remediation.
  • Users value the automated vulnerability identification and patch management in vRx, enhancing efficiency and support significantly.
  • Users value the automated patch management in vRx by Vicarius, which enhances efficiency and reduces manual workload.
Cons
  • Users feel that vRx lacks essential features like advanced reporting and Windows store application support, requiring further development.
  • Users note inadequate reporting, citing simplicity and a need for enhanced customization and compliance options.
  • Users find the complexity of setup and advanced analytics challenging, particularly for those with limited technical expertise.
  • Users experience dashboard issues that hinder customization and adaptability, particularly for non-technical audiences.
  • Users note a lack of customization in reports and dashboards, limiting adaptation for different audiences.

What Are Recent G2 Reviews of vRx by Vicarius?

What Are G2 Users Discussing About vRx by Vicarius?

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support. Whether managing a lean SMB environment or a multi-tenant MSP operation, Resolve scales to fit your team and your workflows. Built on a zero-trust security architecture, Resolve verifies every identity, device, and action before access is granted — making enterprise-grade security a built-in default, not an afterthought. Key capabilities include: -Remote Monitoring & Management (RMM): Automated patch management, IT alerting, and scheduled background maintenance keep endpoints healthy and compliant without technician intervention or end-user disruption -Mobile Device Management (MDM): Built natively into the Resolve console, enroll, configure, and secure iOS and Android with policy enforcement, application management, kiosk and lost mode, and remote lock/wipe across corporate-owned and BYOD devices, all from the same device list as your desktops and laptops. -AI-driven automation & reporting: Codeless automation, AI-generated scripts, on-demand fleet reporting, and an AI Virtual Technician autonomously handles repeatable tasks so technicians can focus on higher-impact work -Integrated helpdesk & knowledge management: AI-powered ticket classification, automated knowledge base article creation, and session summaries capture institutional knowledge and accelerate time-to-resolution -Asset management: Real-time software discovery, license tracking, lifecycle monitoring, and asset-to-ticket correlation give IT full visibility across their environment -Cross-platform remote support: Seamless access and control across Windows, macOS, iOS, Android, and Chrome OS from a single console Resolve integrates with the tools IT teams already rely on — including Microsoft Teams, Microsoft Intune, ServiceNow, Acronis, SentinelOne, Jira Service Desk, ConnectWise PSA, HaloPSA, Logitech, and more — reducing stack complexity and streamlining workflows end-to-end.

Average Rating: 4.3/5.0

Total Reviews: 469

How Do G2 Users Rate LogMeIn Resolve?

  • Ease of Admin: 8.8/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.1/10)
  • Quality of Support: 8.7/10 (Category avg: 8.9/10)
  • Ease of Use: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind LogMeIn Resolve?

  • Seller: GoTo
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Boston, MA
  • Twitter: @goto
    41,211 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    980 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, IT Director
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 43% Medium, 36% Small

What Do G2 Reviewers Say About LogMeIn Resolve?

AI-generated summary from verified user reviews

Pros
  • Users find LogMeIn Resolve to be very easy to use, facilitating seamless connections with clients across multiple platforms.
  • Users love the easy remote control of LogMeIn Resolve, allowing seamless access for effective tech support anytime, anywhere.
  • Users love the ease of remote access with LogMeIn Resolve, facilitating efficient technical support across various platforms.
  • Users value the convenience and effectiveness of LogMeIn Resolve for efficient remote support and seamless HelpDesk workflows.
  • Users praise the active and authentic customer support of LogMeIn Resolve, enhancing remote assistance experiences.
Cons
  • Users face remote access issues with connection drops and limitations on features like printing documents remotely.
  • Users find LogMeIn Resolve to be expensive compared to alternatives, especially with limited features in the free version.
  • Users experience slow performance during heavy usage, leading to lag in video calls and file transfers.
  • Users experience technical issues on Mac, making it challenging, especially under high load conditions.
  • Users experience connection issues with LogMeIn Resolve, causing occasional lags and affecting performance during use.

What Are Recent G2 Reviews of LogMeIn Resolve?

What Are G2 Users Discussing About LogMeIn Resolve?

Pulseway

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface. - Be instantly alerted to issues, resolve them before they become a problem and minimize downtime – across the network. - Let you and your team be fully productive from anywhere to deliver first-class customer service wherever you are. - Automate repetitive IT tasks and automatically fix issues before they become a problem. - Pulseway built-in Mobile Remote Control enables simple, reliable, and fluid remote access to any monitored systems. Access files, applications and control remote systems as if you were sitting right in front of them. Try Pulseway RMM today with a free 14-day no-commitment trial to see for yourself.

Average Rating: 4.5/5.0

Total Reviews: 122

How Do G2 Users Rate Pulseway?

  • Ease of Admin: 9.2/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Quality of Support: 9.0/10 (Category avg: 8.9/10)
  • Ease of Use: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Pulseway?

  • Seller: MMSoft Design
  • Year Founded: 2011
  • HQ Location: Dublin, Ireland
  • Twitter: @pulsewayapp
    6,073 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    47 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, Owner
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 52% Small, 42% Medium

What Do G2 Reviewers Say About Pulseway?

AI-generated summary from verified user reviews

Pros
  • Users praise the intuitive interface of Pulseway, making it easy to implement and enhancing business operations seamlessly.
  • Users commend the easy setup of Pulseway, enabling seamless integration and management for their computer repair services.
  • Users appreciate the implementation ease of Pulseway, enjoying its quick setup and seamless integrations with existing tools.
  • Users appreciate the easy integrations of Pulseway, enhancing efficiency in monitoring and managing infrastructure seamlessly.
  • Users value the s seamless integrations of Pulseway with other software, enhancing efficiency and support capabilities.
Cons
  • Users note the limited features of Pulseway, particularly in network monitoring and mobile app updates.
  • Users find limited compatibility with Pulseway, particularly regarding Microsoft Office and Linux integration issues.
  • Users find the slow performance of Pulseway frustrating, particularly during peak hours, affecting overall usability.
  • Users find the pricing very high compared to other comparable remote monitoring management solutions.
  • Users are frustrated with constant upselling and unfinished features, alongside issues with logging out and reporting quality.

What Are Recent G2 Reviews of Pulseway?

What Are G2 Users Discussing About Pulseway?

LogMeIn Central

LogMeIn Central is a remote monitoring and management (RMM) platform for IT teams and managed service providers. It enables remote access, endpoint monitoring, patch management, task automation, and reporting from a centralized dashboard. The platform supports Windows and Mac environments and includes antivirus management powered by Bitdefender.

Average Rating: 4.2/5.0

Total Reviews: 203

How Do G2 Users Rate LogMeIn Central?

  • Ease of Admin: 9.1/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.1/10)
  • Quality of Support: 8.0/10 (Category avg: 8.9/10)
  • Ease of Use: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind LogMeIn Central?

  • Seller: GoTo
  • Year Founded: 2003
  • HQ Location: Boston, MA
  • Twitter: @goto
    41,211 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    980 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Network Administrator, IT Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 51% Small, 38% Medium

What Are Recent G2 Reviews of LogMeIn Central?

Kaseya VSA

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. VSA capabilities include: Remote Monitoring & Control, Patch Management, Network Monitoring, AV/AM, Process Automation, Backup and more.

Average Rating: 4.0/5.0

Total Reviews: 314

How Do G2 Users Rate Kaseya VSA?

  • Ease of Admin: 7.9/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 7.7/10 (Category avg: 9.1/10)
  • Quality of Support: 7.4/10 (Category avg: 8.9/10)
  • Ease of Use: 7.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Kaseya VSA?

  • Seller: Kaseya
  • Company Website:
  • Year Founded: 2000
  • HQ Location: Miami, FL
  • Twitter: @KaseyaCorp
    17,411 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5,483 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 52% Small, 42% Medium

What Do G2 Reviewers Say About Kaseya VSA?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Kaseya VSA, enjoying its practical interface and efficient management tools.
  • Users love the seamless automation features in Kaseya VSA, enhancing their efficiency and productivity across tasks.
  • Users appreciate the seamless script execution and user-friendly interface of Kaseya VSA for efficient management.
  • Users appreciate the user-friendly interface of Kaseya VSA, which simplifies management and enhances administrative efficiency.
  • Users find Kaseya VSA's intuitive interface enhances their experience, making configuration and management seamless.
Cons
  • Users feel the missing features hinder Kaseya VSA, particularly a direct file transfer method and O365 management.
  • Users experience connection issues, finding the process cumbersome and encountering crashes, impacting their workflow significantly.
  • Users face connectivity issues with Kaseya VSA, slowing down their workflow and complicating remote sessions.
  • Users face remote access issues with Kaseya VSA, finding the connection process cumbersome and unreliable at times.
  • Users experience slow performance with Kaseya VSA, facing delays in loading and remote desk operations.

What Are Recent G2 Reviews of Kaseya VSA?

What Are G2 Users Discussing About Kaseya VSA?

SmartDeploy

SmartDeploy is a Windows imaging and OS deployment solution that helps IT administrators and sysadmins provision, reimage, and manage Windows endpoints across on-premises, remote, and hybrid environments. Designed for IT teams managing fleets of 50 to 10,000 Windows devices, SmartDeploy simplifies the imaging and deployment cycle from image creation and driver management to bare-metal provisioning and user data migration without the complexity of other legacy tools. Common use cases include: OS reimaging after hardware refresh, bare-metal provisioning of new endpoints, image deployment across mixed-hardware environments, user data and settings migration during device replacement, and OS standardization for compliance-sensitive fleets. SmartDeploy supports both agentless and agent-based deployment modes. In agentless environments, deployments are supported through offline media or WDS/PXE boot. With the SmartDeploy client installed, IT teams can deploy Windows images over the network or directly from cloud storage in addition to offline media. Key capabilities: Hardware-independent imaging with automated driver injection: Create a single WIM-based Windows image and deploy it across different hardware models. Driver injection technology automatically matches and delivers the correct driver pack to each target device, drawing from a library of 1,500+ prebuilt, PDQ-maintained driver packs covering all major OEM business-class models. Flexible deployment methods: Deploy Windows images using offline media, local network servers, WDS/PXE boot, or directly from cloud storage (OneDrive, Box, Dropbox, Google Drive, or S3) without requiring a VPN for remote endpoints. Multi-admin web console with distribution points: A locally hosted web console enables multiple IT administrators to access SmartDeploy concurrently from any networked device. Distribution points allow teams to store deployment assets at local offices or in cloud storage and deploy from the nearest available source. Native USMT integration: Built-in support for the User State Migration Tool (USMT) allows admins to capture and restore user data and settings as part of a standard deployment workflow. Quick setup and ease of use: SmartDeploy delivers comparable Windows imaging and OS deployment capabilities with faster setup, lower administrative overhead, and greater deployment flexibility — designed for teams that don't need full-scale enterprise deployment infrastructure. PDQ is a software company founded in 2001 and headquartered in Salt Lake City, Utah. Built by sysadmins for sysadmins, PDQ develops device management and deployment tools for IT teams. SmartDeploy is PDQ's Windows imaging and OS deployment product, used by IT teams across government, education, healthcare, and compliance-sensitive industries where consistent, auditable Windows provisioning is critical.

Average Rating: 4.7/5.0

Total Reviews: 145

How Do G2 Users Rate SmartDeploy?

  • Ease of Admin: 9.5/10 (Category avg: 8.9/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Quality of Support: 9.5/10 (Category avg: 8.9/10)
  • Ease of Use: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind SmartDeploy?

  • Seller: PDQ.com
  • Company Website:
  • Year Founded: 2001
  • HQ Location: Salt Lake City, Utah, United States
  • Twitter: @admarsenal
    987 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    392 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Systems Engineer, IT Manager
  • Top Industries: Education Management, Information Technology and Services
  • Company Size: 68% Medium, 18% Large

What Do G2 Reviewers Say About SmartDeploy?

AI-generated summary from verified user reviews

Pros
  • Users find SmartDeploy incredibly easy to use, enabling efficient imaging and setup for numerous computers effortlessly.
  • Users commend the easy deployment process of SmartDeploy, enabling efficient imaging and management of multiple computers.
  • Users find navigation exceptionally easy in SmartDeploy, allowing for efficient imaging and deployment with minimal training.
  • Users praise the easy installation of SmartDeploy, appreciating its intuitive interface and quick setup process.
  • Users value the excellent customer support from SmartDeploy, ensuring assistance whenever needed for seamless deployment.
Cons
  • Users find licensing issues with SmartDeploy cumbersome, as it lacks flexibility and increases costs over time.
  • Users find the missing features in SmartDeploy limit its effectiveness and create unnecessary challenges in usage.
  • Users find the setup complexity challenging, especially with large deployments and time-consuming initial configurations.
  • Users often experience slow performance during setup and operation, particularly with multiple computers in use.
  • Users note the high costs of SmartDeploy, particularly affecting small businesses and raising licensing concerns over time.

What Are Recent G2 Reviews of SmartDeploy?

What Are G2 Users Discussing About SmartDeploy?

Brandon Summers-Miller
BS
Researched and written by Brandon Summers-Miller
Updated March 4, 2025