Medical Practice Management Software Resources

I want to start a discussion around insights from the G2 Medical Practice Management category, where reviews suggest that onboarding speed is heavily influenced by usability, implementation support, and built-in training resources.

Top tools known for fast onboarding:

Best for Small Practices – Kareo

• Kareo is frequently praised on G2 for its intuitive interface, guided setup, and dedicated onboarding specialists. Small clinics benefit from preconfigured workflows, making staff training faster and less technical.

Best for Mid-Market Practices – athenaOne

• athenaOne offers structured onboarding programs, role-based training, and extensive self-service resources. Mid-sized practices value its cloud-based deployment and strong support team that accelerates staff adoption.

Best for Enterprise Practices – Epic

• While robust, Epic provides enterprise-grade onboarding through standardized implementation frameworks, on-site training, and extensive documentation, enabling large organizations to onboard staff at scale efficiently.

Several platforms appear to stand out for helping healthcare teams get up and running quickly with minimal disruption, what’s been your experience with these factors in practice?

I want to start a discussion with experts in the medical practice management software community on G2. Managing operations across multiple clinic locations requires centralized scheduling, unified billing, cross-location reporting, and consistent patient data access. 

Here’s a longer list of medical practice management tools that support multi-location clinics effectively:

• athenaOne - Ideal for growing networks, offering centralized scheduling, shared patient records, and enterprise-level analytics across locations.
• AdvancedMD - Supports complex, multi-site workflows with customizable reporting, role-based access, and integrated billing.
• Kareo - A strong fit for small to mid-sized multi-location practices needing cloud-based coordination and billing consistency.
• DrChrono - Enables location-specific scheduling while maintaining unified EHR and revenue cycle management.
• Practice Fusion - Helps standardize workflows across locations with easy chart access and scalable reporting tools.
• NextGen Healthcare - Built for large, multi-site organizations with advanced interoperability and population health tools.

For clinics operating across multiple locations, which platform handled scalability, reporting, and cross-location coordination best in your experience?

What a disaster - for the second time Kareo is completely down for our clinic. No appointments are being shown, the list of Providers on the dashboard are people we have never heard of. Our providers are missing. we cannot even log in. Last August the Erx wasn't working, and we thought it was a one off. This costs our clinic lots of money.