TierPoint
TierPoint is a leading provider of secure hybrid IT infrastructure solutions, managed cloud services, and enterprise-class data center colocation. We help businesses optimize, scale, and protect their IT environments. Whether you need a fully managed cloud solution, a secure colocation facility, or anywhere in between, our experts work with you to design and manage the right IT strategy for your business. Our cloud and managed services provide the flexibility to run workloads in the right environment—whether public, private, hybrid, or multi-cloud. As a cloud-neutral provider, we help you navigate the complexities of cloud adoption, ensuring the right balance of performance, security, and cost efficiency. Our fully managed services for AWS and Microsoft Azure allow you to offload cloud management to a team of certified experts, giving you more time to focus on innovation. From cloud migration and modernization to security, compliance, and ongoing optimization, we ensure your cloud environment is always running at peak performance. Our nationwide network of data centers delivers the secure, scalable infrastructure needed to support your mission-critical workloads. These world-class facilities feature state-of-the-art power and cooling technology, all backed by 24/7/365 support from our expert engineers and administrators. Our data centers offer low-latency connectivity, geographic redundancy, and robust physical security, including an industry-leading SLA of 100% uptime. Additionally, our disaster recovery and security solutions help protect your business from cyber threats and unplanned disruptions. Headquartered in St. Louis, Missouri, TierPoint serves thousands of businesses in diverse industries, from mid-market organizations to large enterprises. With decades of experience and industry-leading certifications—including recognition as an AWS Advanced Tier MSP and Microsoft Solutions Partner—we provide the expertise, infrastructure, and support you need to power your digital transformation.
Average Rating: 4.8/5.0
Total Reviews: 16
Who Is the Company Behind TierPoint?
- Seller: TierPoint
- Company Website:
- Year Founded: 2010
- HQ Location: St. Louis, MO
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Twitter: @tierpoint
2,727 Twitter followers -
LinkedIn® Page: www.linkedin.com
924 employees on LinkedIn®
Who Uses This Product?
- Company Size: 69% Medium, 19% Large
What Do G2 Reviewers Say About TierPoint?
AI-generated summary from verified user reviews
Pros
- Users appreciate TierPoint's exceptional management and support, enhancing operational efficiency and client trust significantly.
- Users value TierPoint for their robust security certifications, boosting credibility and trust with clients through reliable hosting.
- Users appreciate TierPoint's exceptional customer support, enhancing operational efficiency and security while simplifying service navigation.
- Users appreciate the simplicity of TierPoint's services, finding them easy to work with due to their expertise.
- Users appreciate TierPoint's exceptional support and management for SaaS hosting, enhancing operational efficiency and client trust.
Cons
- Users experience performance issues with TierPoint, particularly during emergencies when access to server racks is delayed.
- Users note the limited availability of TierPoint due to fewer geographical data centers compared to other vendors.
- Users experience a lack of proactive customer support from TierPoint, leading to significant downtime and missed opportunities.
- Users express frustration with scheduling issues, noting long delays from decision-making to implementation with TierPoint.
- Users find the overwhelming portal interface sometimes challenging to navigate, though it's considered a minor issue.
What Are Recent G2 Reviews of TierPoint?
"TierPoint’s reliable, secure, and flexible cloud environment."
Rating: 4.0/5.0 stars
— Jay C.
"Reliable Colocation Services with Excellent Customer Support"
Rating: 5.0/5.0 stars
— Eric H.
