The biggest difference was how well Tridhya Tech understood that AI in legal work needs context, traceability, and human oversight. Their team built capabilities for legal research, semantic search, contract analysis, summarization, and clause identification into one solution. Instead of simply generating answers, the system helps surface relevant information from large volumes of legal content, making it much easier for our team to review documents and focus attention where it matters. Review collected by and hosted on G2.com.

The hardest part was achieving consistent AI responses across different types of legal documents and jurisdictions. Legal language is nuanced, and outputs that initially appeared correct sometimes required further contextual review. This meant more testing and refinement than a conventional software project. We would have liked a stronger evaluation framework earlier, but Tridhya Tech was receptive to feedback and understood the importance of keeping qualified legal professionals involved in Review collected by and hosted on G2.com.