Simplicity, Tierpoint has a simple approach to colocation and related services. Their technical knowledge is second to none.

I appreciate TierPoint for their exceptional management of our hosting needs, especially in hosting our Software as a Service (SaaS) solutions and providing support with outsourcing management, security, and configuration. Their security certifications, such as SOC, ISO, PCI, and HIPAA, are invaluable as they allow us to pass these assurances on to our clients, enhancing our credibility and the trust factor with our customers. Furthermore, TierPoint's knowledgeable support in hosting extends our capability for 24/7 monitoring and secure configurations far beyond what we could achieve alone. This level of support increases our operational efficiency and security posture. I am particularly grateful for their client success managers, who have been immensely helpful, providing tailored assistance and guidance, which simplifies navigating the diverse aspects of TierPoint’s service offerings. Their personalized approach has substantially supported our operations, underscoring my satisfaction with their client engagement model. Overall, the depth and reliability of TierPoint's services have significantly contributed to setting a higher standard for our clients, which I find very valuable.

Their reliability is totally exemplary. We very rarely see any issues with their services and when there is going to be any expected downtime they are very proactive about reaching out to us.