# EDI Partners Reviews **Vendor:** EDI Partners **Category:** [Managed IT Services Providers](https://www.g2.com/categories/managed-it-services) **Average Rating:** 5.0/5.0 **Total Reviews:** 4 ## About EDI Partners Headquartered in Richmond, Virginia, EDI Partners services customers in all industry verticals across the United States to help them maximize the value of EDI. For 30 years, we have helped organizations grow through seamless, end-to-end management of their EDI operations. We do this through both our EDI Managed Service offering as well as through our EDI Consulting Capabilities. ## EDI Partners Reviews ### 1. Excellent Customer Service and Unparalled Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ann M. | IT Projects Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about EDI Partners?** One of the key benefits to working with EDI Partners is their knowledgable and responsive team. Sauer has enjoyed a very long and successful relationship with EDI Partners and continue to be impressed with their level service, creativity in finding solutions, and flexibility in working with our changing deadlines and customer requirements. Most importantly, their ability to understand and solve our business problems quickly and thoroughly is invaluable to our business and ease of integrating with our customers. **What do you dislike about EDI Partners?** EDI Partners excels in all areas of our relationship! The only suggestion that I might make is that they educate us on tools that might help with monitoring our customer communications. When requested, they are very responsive and provide great tools. It might be helpful for EDI Partners to educate us on some alerting tools or monitoring that are used in the industy that we are not aware of. **What problems is EDI Partners solving and how is that benefiting you?** EDI Partners provides all of our organization's EDI services - mapping, translation and communication as well analysis and project managment for new customer projects or implementations. On a daily basis, their team provides excellent monitoring services and support for any EDI related exceptions. Additionally, for new EDI projects, The EDI Partners team acts as an extension of our IT team by getting fully involved in the design, development and testing of our projects to ensure success. Utilizing EDI Partners allows us access to top-notch EDI services and industry knowledge, without having to hire and retain staff to support these functions. ### 2. EDI Partners coordination **Rating:** 5.0/5.0 stars **Reviewed by:** Bruce R. | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about EDI Partners?** they are more like a partner than a service **What do you dislike about EDI Partners?** nothing at this point. they are great to work with **Recommendations to others considering EDI Partners:** i would recommend them whole heartedly. they are professonal, responsive, and go the extra mile. and tehy are reasonably priced. **What problems is EDI Partners solving and how is that benefiting you?** EDI Partners provides all our development and support for EDI transactions with our trading partners. they suport our maps and handle all electronic transmissions. ### 3. Excellent technical knowledge with ever better customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about EDI Partners?** We have very good experience with EDI Partners team members. They are very responsive to our needs. **What do you dislike about EDI Partners?** They (to the best of my knowedge) do not have a customer portal **Recommendations to others considering EDI Partners:** They are professionals with deep technical and functional knowledge. Their customer service is excellent. **What problems is EDI Partners solving and how is that benefiting you?** We are working with them to incorporate customer with very specific technical needs. ### 4. EDI Partners is a great partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about EDI Partners?** EDI Partners has an exceptional response time on all questions and issues that arise. **What do you dislike about EDI Partners?** There are no dislikes, and there service is greatly appreciated. **Recommendations to others considering EDI Partners:** Highly recommend EDIP as they are timely and provide top notch support. **What problems is EDI Partners solving and how is that benefiting you?** EDIP handles all of our companies x12 mapping and communication connections. - [View EDI Partners pricing details and edition comparison](https://www.g2.com/products/edi-partners/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+21%3A56%3A14+-0500&secure%5Bsession_id%5D=caf07fee-850a-4cb3-9c22-ded25c2160ae&secure%5Btoken%5D=d7ef15ec351498e8c94ca8726fa6c1f5a365849336f99df53d64a34ecce7deb4&format=llm_user) ## EDI Partners Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top EDI Partners Alternatives - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (183 reviews) - [Growth Molecules, Customer Success](https://www.g2.com/products/growth-molecules-customer-success/reviews) - 4.9/5.0 (134 reviews) - [SHI](https://www.g2.com/products/shi/reviews) - 4.7/5.0 (116 reviews)