Top Free Live Chat Software - Page 13

Serviceform

Serviceform – The only software your business needs for Sales, Support and Marketing Have website visitors but not converting them into customers? Let's change that! Serviceform helps businesses around the world to convert website visitors into revenue. This is done by combining lead generation tools, analytics to identify the behaviour of the website visitors and a CRM to provide a single solution for website conversion and customer management. Our vision is to be a globally leading company focused on pushing the boundaries of online lead generation and communication. We want to be the only software your business needs for Sales, Support and Marketing. Serviceform is a Finland-based SaaS company. We are committed to growing the best possible lead generation tools and analytics tools. We want to allow business owners to make educated decisions and grow their businesses predictably. About our technology, we provide an all-in-one software platform that helps companies simplify their sales, marketing, and customer support process. • The only 6 website conversion tools you'll need: Chatbot, Live chat, Dynamic form, Conversational landing page, Engagement chatbot, Popup, and Floating bar. • Management tools: Flex xRM, Ourly Meeting scheduler, Website analytics, and Cookie banner. • Communication tools: Social inbox, Email and SMS campaign builder. Check us out at Serviceform.com!

Average Rating: 4.8/5.0

Total Reviews: 10

Skyler AI

PHP Live! is a PHP and MySQL powered live chat software for websites. PHP Live! enables your website visitors to contact you instantly via live chat directly from your webpages. It's simple to configure, easy to use with plethora of live chat features. We offer two types of Live Chat Solutions: Download or On Demand. The Download solution is a self-hosted PHP software that installs on your server and domain. With the On Demand solution, simply signup, setup and be ONLINE in just few minutes.

Average Rating: 5.0/5.0

Total Reviews: 2

Applied Labs

Applied Labs is an AI-native customer service platform built for support teams. Unlike legacy helpdesks or bolted-on AI tools, Applied Labs resolves customer interactions end-to-end with no human intervention required: handling refunds, order modifications, subscription saves, cancellation retention, loyalty logic, and WISMO across chat, email, voice, and more. Why brands switch from Gorgias, Zendesk, and Intercom: - No per-seat pricing. You only pay for AI-resolved interactions. - 90%+ AI CSAT with 0 critical issues in 30 days. - Full visibility into every agent decision - audit, QA, and modify any AI action taken. - One unified platform: AI agents, helpdesk, QA, VoC, and analytics built in. not stitching together tools Trusted by: FabFitFun, Sundays for Dogs, Truemed, ripple+, and more. Applied Assurance: Every deployment is guaranteed 90%+ AI CSAT with 0 critical issues in 30 days, or we make it right. Includes a dedicated Agent PM and engineer from day one. Built for DTC ecommerce, marketplaces, fintech, healthtech, and more that integrates with your existing stack or replaces it entirely.

Average Rating: 4.5/5.0

Total Reviews: 2

Chatify

Bye Bye Agent Fees, Hello Customers A better, cheaper, smarter way to live chat with your customers. Most customers who need support don't want to call you, they want to chat with you. Why Live Chat? 9/10 visitors to your website "Expect" live chat to be available. Live chat is the most cost efficient way to make your website work harder. So Why Choose Chatify? Chatify is simple to use, yet includes all the features you need, to provide a live chat experience that delivers. Here are the top 10 benefits that you will see by using Chatify: 1. Chatify makes offering amazing live chat support possible, by seamlessly integrating with your website. It's an easy and cost effective way to support your customers right when they need it. 2. Chatify is simple to use and includes all the features you need, to provide amazing customer support. 3. All our plans enjoy the same access to our core features which includes our FREE plan. 4. No Per Agent /or per contact fees. With our competitors, the bigger your team or customer list, the more you pay. 5. We designed Chatify to make it easy for teams to work together on customer queries. You can assign queries to colleagues or groups, or even discuss individual queries internally, without having to leave the app. It really does simplify customer support. 6. With dedicated Desktop and Mobile apps, Chatify is really simple to use in the office or on the move. 7. Some chats are synchronous (live), others are asynchronous (reply later). This blend works best for you and your customers. 8. With Chatify, AI is used to automatically answer repetitive questions but also to help your team, by suggesting possible answers, as they chat with customers. 9. Having to switch between apps to answer Facebook questions, Live Chats, Tweets is a real pain. With Chatify you can manage all your inbound support enquiries in one simple Dashboard. 10. Features that are designed for Teams: https://www.chatify.com/features

Average Rating: 4.5/5.0

Total Reviews: 1

chatlyn

chatlyn is a guest communication platform for luxury and ultra-luxury hospitality. It brings WhatsApp, email, webchat, Instagram and Facebook Messenger, Airbnb and Booking.com into one inbox, connects to your property management system, and answers routine guest questions with an AI chatbot, so your team gives its time to the guests who need a person. More than 1,000 hotels worldwide work with chatlyn, from private-island resorts to grand city properties and multi-property collections, including Hotel Sacher, Soneva Fushi, The St. Regis Le Morne Resort, the IMLAUER Group and Spa Resort Geinberg. One inbox for every guest channel Conversations from the WhatsApp Business API, email (Gmail, Outlook including shared inboxes, IMAP/SMTP), your website's webchat widget, Instagram and Facebook Messenger, Airbnb and Booking.com arrive in one place. Your team assigns conversations to agents or teams, adds labels and private notes with @mentions, translates messages, uses AI-suggested replies, and filters by status, channel, assignee or saved custom views. Reservation data from your PMS appears beside each conversation, so agents reply with the guest's arrival date, stay details and booking history in view. First-level AI support on WhatsApp and webchat The AI chatbot answers repetitive questions (opening hours, spa times, parking, policies) from a knowledge base you provide, in around three seconds, at any hour and in the guest's language. Guests reach a person whenever they wish, by tapping a button or asking, and agents can take over any conversation at any moment. The AI informs and guides; it does not make or change reservations. At the IMLAUER Group it resolves 93% of queries; at Spa Resort Geinberg it answers 86% of webchat questions without staff involvement. Guest journey automations triggered by your PMS Reservation events (booking created, pre-arrival, check-in, check-out, departure) trigger WhatsApp messages at the moment you choose: immediately, after a delay, or at a set time such as 09:00 on arrival day. Messages use Meta-approved templates with merge fields for arrival date, check-in time and other reservation details, are sent in the guest's preferred language when a version exists, and can carry an SMS fallback that fires only if a WhatsApp message cannot be delivered. Cancellations and booking changes update the queue on their own, and ready-made template drafts for each reservation event give you a starting point, from pre-arrival information to a post-stay message that invites a review. WhatsApp, within Meta's rules chatlyn runs on the WhatsApp Business API: no five-device limit, template creation and Meta approval handled inside the platform, per-message tracking of sent, delivered, read and failed, and sends to static or dynamic guest lists for offers such as upgrades, spa treatments, dining or late checkout. Spa Resort Geinberg reaches more than 10,000 guests a year on WhatsApp with a 95% open rate. Reporting your front office can act on Reports cover first response time, resolution time, customer waiting time, and conversation volume by agent, team, label and channel, along with the delivery status of every sent template. Everything exports to CSV. Works where your team works iOS and Android apps with push notifications keep agents responsive away from the desk. At The St. Regis Le Morne, 30 butlers answer guests on a single WhatsApp number in under five minutes, around the clock, with every reply written personally. A browser extension for Chrome and Edge brings chatlyn's AI to any webpage for translation and drafting. PMS integrations chatlyn integrates with Oracle (OHIP and OPERA on-premise), protel, Mews, Apaleo, Guestline, Clock, FO Cloud, ASA, Casablanca and Sihot. One PMS connects per account, with multi-property support where the PMS provides it, and the chatlyn team sets up the connection with you. Built for luxury hospitality chatlyn concentrates on properties that compete on service: five-star hotels, resorts, collections and groups with international guests, premium facilities and concierge-level expectations. It is not built for short-term rentals, travel agencies or tour operators, and it works best with a supported PMS.

Average Rating: 5.0/5.0

Total Reviews: 1

Deepser

Deepser is a modern ITSM software with an interactive web interface. It allows you to manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations. Available Cloud and On Premise. All features are included in the low cost of the license: It is convenient and tailored to your needs.

Average Rating: 5.0/5.0

Total Reviews: 1

EnableX Dialogs Cloud

EnableX Dialogs Cloud is a next-generation Conversational AI platform that transforms customer engagement with intelligent, personalised, and dynamic omnichannel interactions. Seamlessly integrating AI-powered Chatbots, Voicebots, Live Agent support, and AI Agent Assist, our platform enables businesses to deliver tailored experiences across websites, apps, and popular messaging and social channels, including WhatsApp, Instagram, and Facebook Messenger. Powered by Large Language Models and advanced AI, it delivers human-like, generative responses that foster meaningful connections.  At the core of Dialogs Cloud is the perfect synergy between AI bots and human expertise. Our comprehensive suite of solutions ensures businesses can engage customers seamlessly at every stage of their journey. AI-driven bots efficiently handle routine inquiries, while complex issues are smoothly handed over to live agents via voice or video calls with full conversational context. AI Agent Assist further enhances interactions by providing agents with real-time insights and suggested responses, enabling them to offer high-impact, empathetic support. With EnableX Dialogs Cloud, businesses can elevate customer interactions by making them smarter, more efficient, and more engaging at every touchpoint.

Average Rating: 4.8/5.0

Total Reviews: 2

FocalScope

Easy to use email ticket and live chat helpdesk system.

Average Rating: 3.5/5.0

Total Reviews: 1

Formilla Live Chat

Formilla.com is a leading provider of customer messaging software for sales, marketing, and support. With a combination of Live Chat, Email, and In-app messaging tools in one powerful platform, over 12,000 companies worldwide use our software for lead generation, marketing automation, and to improve customer support.

Average Rating: 4.5/5.0

Total Reviews: 1

HaberChat

HaberChat is a platform that helps businesses and teams communicate more effectively on WhatsApp. It offers a variety of features to help you manage your WhatsApp communication, including: * Sync your WhatsApp number and collaborate with your team: HaberChat allows you to sync your WhatsApp number with multiple devices and collaborate with your team on WhatsApp messages. This makes it easy to keep track of your conversations and ensure that everyone is on the same page. * Manage multiple numbers: HaberChat allows you to manage multiple WhatsApp numbers from a single platform. This is useful for businesses that have multiple customer service representatives or that want to use different WhatsApp numbers for different purposes. * Launch message campaigns: HaberChat allows you to launch message campaigns to your WhatsApp contacts. This is a great way to send mass announcements, promote new products or services, or collect feedback from customers. * Integrate with other apps: HaberChat integrates with a variety of other apps, including CRM systems, marketing automation platforms, and helpdesk software. This makes it easy to integrate your WhatsApp communication with your other business processes. * Free trial: HaberChat offers a free trial so you can try out the platform before you buy it. HaberChat is a powerful platform that can help businesses and teams of all sizes improve their WhatsApp communication. If you are looking for a way to streamline your WhatsApp communication, then HaberChat is a great option. Here are some of the benefits of using HaberChat: Improved communication efficiency: HaberChat can help you save time and money by automating your WhatsApp communication. Increased team collaboration: HaberChat makes it easy for your team to collaborate on WhatsApp messages. Improved customer satisfaction: HaberChat can help you provide better customer service by making it easier to respond to customer inquiries. Valuable insights: HaberChat provides you with valuable insights into your WhatsApp communication, such as the number of messages you send and receive, the most popular topics of conversation, and the most active customers. Overall, HaberChat is a powerful platform that can help businesses and teams of all sizes improve their WhatsApp communication. If you are looking for a way to streamline your WhatsApp communication, then HaberChat is a great option.

Average Rating: 3.5/5.0

Total Reviews: 1

hi.guru

hi.guru is a unified business conversation hub, connecting your business to your customers, employees and processes through smart instant messaging & voice conversations. hi.guru enhances the way that you communicate, providing secure and rich exchanges that result in an improved and more efficient communication experience for your users and customers.

Average Rating: 4.5/5.0

Total Reviews: 1

Nvoip

Explore the transformative power of Nvoip's cutting-edge business communication platform. Our intuitive and all-encompassing solution facilitates seamless integration of calls, chats, and WhatsApp; providing businesses with the tools necessary to elevate customer service, enhance sales, and streamline operations. Thanks to Nvoip, you can revolutionize sales processes, monitor performance in real-time, and simplify communication with customers and teams. Take advantage of advanced analytics and reporting tools to gain valuable insights and optimize your operations for peak efficiency. Whether a small upstart or an established enterprise, Nvoip is the key to unlocking enhanced customer experiences and outstanding results.

Average Rating: 4.0/5.0

Total Reviews: 6

OnlineChatCenters

OnlineChatCenters (OCC) live chat software by Motava - features updates, server status, promos & more.

Average Rating: 5.0/5.0

Total Reviews: 1

onsip

Average Rating: 4.5/5.0

Total Reviews: 1

Pubble

Pubble is a real-time audience engagement platform built for newsrooms, publishers, sports media and event teams. It gives your audience a way to take part in your coverage and your events - asking questions, reacting, voting and following live updates - directly on your own website, under your own brand, instead of on social media. The platform is a set of tools that share one moderation and analytics backbone. Live Q&A lets journalists, executives or speakers host moderated question-and-answer sessions with readers, subscribers or attendees. Live Blog turns breaking news, election nights and conferences into a real-time feed of updates, media embeds and reader reactions. Live polls and reactions capture audience sentiment as it happens. Match Center powers second-screen sports coverage with live scores, key moments and fan interaction. Audience feedback tools collect structured input and sentiment alongside your coverage. Everything embeds on your own site and works alongside your existing CMS and editorial workflow. Single sign-on connects Pubble to your subscriber accounts, and the interface is fully brandable, so engagement feels like a native part of your platform and your audience data stays with you. Audiences join in the browser on any device - there is nothing to install. Moderation is built for scale. AI-assisted tools filter profanity, spam and off-topic content in real time, so a small editorial team can safely run sessions with tens of thousands of concurrent participants - proven on national election nights and major sports coverage. The Washington Post uses Pubble to run live journalism, including recurring reader Q&A sessions with its editors. Sessions can be scheduled in advance and launch automatically. Analytics track participation, engagement, top questions and sentiment trends, with full data export for deeper reporting. If your audience is the story - a newsroom's readers, a broadcaster's fans, an event's attendees - Pubble turns them from spectators into participants.

Average Rating: 3.8/5.0

Total Reviews: 2