CH

Colm H.

Small-Business (50 or fewer emp.)

8/9/2024

"The Best Tech and Support I've Experienced"

5/5

What do you like best about chatlyn?

We spent weeks searching for the right technology to manage our online conversations across all our platforms and Chatlyn was hands down the best. The best tech, and the best people and support. Their tech allows us to receive messages from all online channels, it interprets those conversations using AI and either responds for us using our information or it refers the unusual questions to a team member. It's like hiring an army of staff who are fast, accurate and polite with great spelling and grammar.

We now embed conversations into our targeted paid ads and it would not have happened were it nor for Nikolaus and Chatlyn coming on our journey with us. They educated us and gave us all the information we needed and never pushed us to buy. They helped us to buy and that's what we did.

We would recommend them to any business who wants reliable online interaction with their customers. Review collected by and hosted on G2.com.

What do you dislike about chatlyn?

I can't think of anything I don't like about this company and its staff. Review collected by and hosted on G2.com.

What problems is chatlyn solving and how is that benefiting you?

It understands inbound messages across all online messaging kr email platforms and responds for us or gives us a response to send out. Review collected by and hosted on G2.com.

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