---
title: hi.guru Reviews
meta_title: 'hi.guru Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how hi.guru works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# hi.guru Reviews
**Vendor:** hi.guru  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About hi.guru
hi.guru is a unified business conversation hub, connecting your business to your customers, employees and processes through smart instant messaging & voice conversations. hi.guru enhances the way that you communicate, providing secure and rich exchanges that result in an improved and more efficient communication experience for your users and customers.




## hi.guru Reviews
  ### 1. Great, easy to use platform!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tammy E. | Marketing and Communications Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2022

**What do you like best about hi.guru?**

Platform is extremely easy to use. No integration required. Love that there's the ability to view all conversation history.

**What do you dislike about hi.guru?**

Only thing I would love to see is the ability to integrate Instagram as well.

**What problems is hi.guru solving and how is that benefiting you?**

We can integrate our Webchat and social media channels into one dashboard and manage all conversations from one app, as opposed to 3 or 4 different apps. Makes its so much easier to respond to customers and potential leads this way.


## hi.guru Discussions
  - [What is hi.guru used for?](https://www.g2.com/discussions/what-is-hi-guru-used-for)

- [View hi.guru pricing details and edition comparison](https://www.g2.com/products/hi-guru/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-02+04%3A14%3A05+-0500&secure%5Bsession_id%5D=b717aeea-b8ca-45a3-b173-ae8f3e06c418&secure%5Btoken%5D=f14e1da936da04a0612f05c6dd94cbd86a99d4e9c4b270dd84b15ac3039c2855&format=llm_user)

## hi.guru Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Team Inbox 
- Customer Profiles

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