ArborXR Reviews & Product Details

ArborXR makes it really easy for our clients to manage their VR headsets. At Warp VR we build a VR training platform, and for us ArborXR is a big win too: we can push updates of the Warp VR app through ArborXR directly to most of our clients’ devices, without depending on their IT teams to install anything by hand. That keeps our clients on the latest version of our app, which matters a lot to us. It also means fewer support questions about outdated builds, and new features reach end users right away. Review collected by and hosted on G2.com.

Honestly there’s not much to dislike. The main limitation for us is that not all of our clients use ArborXR yet, so for some of them we still have to handle Warp VR app updates manually. It would be great if adoption were even broader, so we could use one update process for everyone. Review collected by and hosted on G2.com.

ArborXR has been an excellent service and support in our delivery of VR and immersive content to clients in the US and international. ArborXR continues to innovate and add value to our implementations in a way that makes our products more easily onboarded and accepted by our clients. Review collected by and hosted on G2.com.

While we had some early questions about their pricing tiers and passing on additional costs to clients, the value added by ArborXR and the great service and support now make it an easy tool to include in our proposals and pricing. Review collected by and hosted on G2.com.

ArborXR is more than a dashboard. They are a team that supports you through the entire deployment. In our experience, the ArborXR team helped us deliver an end-to-end solution that included procurement, device management, and supporting customer service calls for our shared customers, regardless of their size. That commitment was key to our success. A good example is the 16 pre-provisioned headsets we shipped to a customer in a Pelican case. The customer opened the case, powered on the headsets, connected to wifi, and was using VRpatients on day one. Everything else was completed before shipment by a team of XR experts who understand the challenges of deployment. That is the kind of partnership that brings tremendous value to our customers and to our company. Review collected by and hosted on G2.com.

Maybe not a dislike, but a provisioning service would be a valuable addition. Today it takes coordination between several partners to bring the hardware and software together before shipping to the customer. Benching, charging, and provisioning headsets is a step no one wants to own. If the MDM included provisioning, it would be a great benefit to our customers and would simplify the process for all involved. Review collected by and hosted on G2.com.

Using XR headsets at schools is not an easy task for the instructor. They often go through different models with different contents. When it is about using more than 2 or 3 units, they need a reliable solution to manage and control this equipment. ArborXR MDM turns the process into a seamless integration and the onboarding is immediate. Adding headset is make easy through their interface and support. If you need to deploy XR headsets in your organization, you need ArborXR. The benefits come with your confidence that each headset is running and is used how it should be. Review collected by and hosted on G2.com.

Today integration of your Meta Quest devices is still a pain for unskilled users. Yet, this is more a dislike of Meta policies than ArborXR process. They tried to ease that integration as much as they could. Review collected by and hosted on G2.com.

We really like the ability of how ArborXR allows us to distribute content to our partners. Review collected by and hosted on G2.com.

Arbor has been a good partner, and the only things we didn't like before were how they approached some of the grants that we were working on together. We have worked through those issues together, and now we have no complaints. Review collected by and hosted on G2.com.

Arbor XR makes it easy for us to deploy our software to our customers. What would normally take a full day working with a customer is reduced to just a matter of minutes.

The UI is easy to use and friendly to understand. The Arbor team is extremely responsive and willing to work through customer issues. It is affordable compared to alternatives in the industry and integrates with LTI systems. Review collected by and hosted on G2.com.

No negative feedback to share at this time. Review collected by and hosted on G2.com.

Easy to use and set up. The staff is always available online to help work through any issues, and they’re very attentive on chat and other support channels. Communication is great throughout the process, and the documentation is thorough for all devices in their catalog. So far all is great from a cost perspective and looking to grow the fleet of devices as we move forward. Review collected by and hosted on G2.com.

Not much to dislike at this time. The team is always willing to assist with new enablements whenever needed. Review collected by and hosted on G2.com.

What I like best about ArborXR is the app and content management — it makes it really easy to deploy and organize our XR applications across multiple headsets and campus locations. Review collected by and hosted on G2.com.

One thing I'd like to see improved is app store access while in kiosk mode. Right now there's no direct way to browse or install apps from the store when a device is locked into kiosk mode, so we have to take the headset out of kiosk mode first just to add or update an app. It would be great to have a more streamlined way to manage app installs without needing to toggle kiosk mode off and on each time. Review collected by and hosted on G2.com.

Caterpillar has had a highly positive experience utilizing ArborXR as our enterprise XR device management platform. As we continue to expand the use of virtual reality for technician training, recruitment, product education, and immersive learning experiences, ArborXR has provided the scalability, security, and ease of management needed to support a global user base. Review collected by and hosted on G2.com.

Any minor requests we've had have generally been future enhancements rather than shortcomings. ArborXR maintains clear visibility into their product roadmap and continues to deliver new capabilities that align with our enterprise XR needs. Review collected by and hosted on G2.com.

As a developer, they have a great set of tools for deploying an experience to customers, managing app versions and APK uploads. Review collected by and hosted on G2.com.

Their Directory is not always accurate or easy to navigate, and publishing demo versions of an app can be difficult. This can make being a findable app difficult. But it remains a great tool for clients that already know they want to use Arbor and our app. Review collected by and hosted on G2.com.