Best Incident Management Software - Page 6

CyberCPR

CyberCPR is an incident response and case management platform from Logically Secure, operating in both a Software as a Service (Pro-SaaS) and on-site (Enterprise) capacity. The CyberCPR platform enables users to securely respond to, manage and resolve incidents collaboratively and efficiently, to support the risk management, compliance and governance functions of a business or organisation. Operating from offices in Cheltenham and Cardiff in the UK, the CyberCPR platform was originally designed to be used for incident management, to allow CISOs to mobilise their incident response team effectively and quickly in a secure environment, and to enable them to easily follow their incident procedures, work together on sensitive information safely, and collate files and documentation together into one easily manageable place. The platform can, however, also be used for 'non-cyber' investigative case management of non-cyber related events, with its quick file set-up, playbook creation and workflow integration via API features and design flexibility. The platform has been configured to support more generic case files and investigations including; compliance, human resources and finance security case management, corporate security issues, physical security incident management, governance, risk management and compliance business functions. Competitively priced, CyberCPR has been built with flexibility in mind, providing the perfect foundation to develop any kind of features to suit your business requirements.

Average Rating: 4.5/5.0

Total Reviews: 1

deeploi

deeploi is the all-in-one IT management platform that helps companies keep their IT simple, secure, efficient and stress-free. The platform is designed for HR teams, founders, and IT leads who want to stop worrying about IT, automate routine tasks, and maintain full visibility. With deeploi, core IT tasks like onboarding and offboarding, device, software, and account management, as well as governance, security, and compliance, run automatically in one place. Personal IT expert support is available exactly when it’s needed. This reduces operational IT stress, minimizes security risks, and delivers measurable value. What you get: • Onboard new hires in under 5 minutes • Order and assign devices in just a few clicks • Securely configured laptops from day one • Support for GDPR compliance and ISO readiness • A real-time overview of all devices, users, and licenses • Unlimited IT support with response times under 30 minutes More than 200 companies across Europe, from startups to agencies and consultancies with 1 to 500+ employees, trust deeploi to run their IT reliably. Pricing is based on a monthly subscription starting at €19 per employee. Additional services such as advanced device protection, managed backups, and Microsoft license procurement, are available at an additional cost.

Average Rating: 5.0/5.0

Total Reviews: 3

eBRP Solutions

eBRP Suite is enterprise-class software for building a viable Incident Response Program.

Average Rating: 1.0/5.0

Total Reviews: 1

Fixray

Your maintenance "system" is probably a WhatsApp group: issues get lost in scroll, nothing has an owner, and when the GM asks for a report you reconstruct it from screenshots. Fixray is maintenance tracking built for venues, not factories. Reporters flag issues in seconds with photos and video; AI drafts the description and category. Managers triage, assign and set due dates; fixers work from one clear list. Duplicate detection merges repeat reports, recurring maintenance schedules run themselves, and every action leaves an audit trail. Pricing is per site, not per seat — unlimited Reporters and Managers on every plan, so the whole team can report without a licence discussion. The Log tier is free forever. Track adds SLAs, recurring maintenance, cost tracking and advanced analytics. Operate adds multi-site management, white-label branding and cross-site cost reconciliation. Built in the UK and GDPR-compliant with EU hosting. Compliance-ready exports support PAT and Legionella records today, with SFG20 alignment in progress. Fixray is live in production at multi-site UK venues including Meridian Grand.

Average Rating: 5.0/5.0

Total Reviews: 1

Giva

Giva is a cloud-based IT help desk that offers ticketing, knowledgebase, hardware/software asset management, change management, dashboards, self-service portal, user satisfaction surveys, reporting and a mobile app at a very affordable price. Giva is intuitive and easy-to-use and can be deploy in just days and only 1 hour of training is required. Giva features robust, fast & painless reporting for higher quality decision making. With Giva’s Reporting and Dashboards you can quickly measure team productivity, responsiveness and user satisfaction creating a positive feedback loop. Giva is highly customizable without any programming and it’s very intuitive and simple to configure with default settings to get you started. Automated workflows eliminate many manual tasks such as converting emails into tickets and on/off boarding. Auto routing/assignments save time. Service level agreements with automatic escalations save time and increase User satisfaction. Many fast to deploy integration options are available including LDAP. Giva’s homepage dashboard helps prioritize your team’s efforts to keep them focused on the most important user issues. 24/7 USA-based technical support. New product releases every 3 weeks using Agile software development. Pricing is per technician.

Average Rating: 4.7/5.0

Total Reviews: 10

Google Stackdriver Incident Response and Management

Stackdriver Incident Response and Management (IRM) provides end-to-end incident lifecycle management that incorporates battle-tested response processes and data-driven intelligence to reduce median time to mitigation. IRM leverages Stackdriver’s breadth, depth, and freshness of ops data to auto-correlate information, in the context of the incident, to produce insights and accelerate the investigation process.

Average Rating: 4.5/5.0

Total Reviews: 1

HeyOnCall

HeyOnCall combines website/API monitoring, heartbeat/cron monitoring, SSL checks, incident management, on‑call schedules, escalations, alert delivery, and mobile app alerting into one integrated product. HeyOnCall is built for small engineering teams and solo founders who want reliable paging, simple setup, and fewer moving parts. Get impossible-to-ignore Critical Alerts that bypass Do Not Disturb, plus Slack, email, webhooks, and more. HeyOnCall is designed from the ground up to reduce false positive alerts (getting alerted when your site is actually up) and false negatives (missing an outage due to broken monitoring or alerting).

Average Rating: 5.0/5.0

Total Reviews: 1

Hund

Advanced hosted status pages. Offering a complete REST API, multiple-page support, native curl-like monitoring, metrics, semantic statuses, informational, maintenance, and scheduled issues, and more.

Average Rating: 5.0/5.0

Total Reviews: 1

PagerTree

PagerTree makes it easy to schedule on-call rotations, route incoming pages, and alert the right team members every time.

Average Rating: 5.0/5.0

Total Reviews: 1

Problem Solver

Problem Solver is designed to be a single repository of all customer and internal problems issued by the organization.

Average Rating: 3.0/5.0

Total Reviews: 1

riskcloud.NET

riskcloud.NET is a cloud-based enterprise risk management software conforming to ISO31000 enabling to better manage risk.

Average Rating: 4.0/5.0

Total Reviews: 1

Skefto

Skefto is an integrated Governance, Risk, and Compliance (GRC) platform designed to streamline and enhance organizational processes across various sectors. It consolidates risk management, incident reporting, health and safety compliance, and strategic planning into a unified system, facilitating improved collaboration, transparency, and efficiency. **Risk Management:** Skefto offers a centralized repository for managing diverse risks, including strategic, operational, safety, security, and cyber risks. The platform enables organizations to identify, assess, and control risks effectively, aligning with standards such as AS/ISO 31000. Key features include customizable risk matrices, control effectiveness assurance, and real-time dashboards for monitoring key risk indicators and treatment plans. This comprehensive approach supports informed decision-making and enhances organizational resilience. **Incident Management:** The platform provides tools for logging, tracking, and resolving various incidents, such as safety breaches, complaints, security issues, and compliance violations. Skefto's incident management module includes customizable incident registers, automated workflows, and real-time notifications, ensuring timely responses and thorough documentation. Integration with Microsoft Teams facilitates seamless communication, while post-incident review tools support continuous improvement initiatives. **Health and Safety Compliance:** Skefto assists organizations in proactively managing health and safety risks, ensuring compliance with relevant laws and standards. Features encompass hazard identification, risk assessments, audits, inspections, and injury management. The platform's centralized repository allows for efficient tracking of health and safety records, policies, and training documentation, promoting a culture of safety and accountability. **Strategic Planning:** The platform supports the development and execution of strategic, business, operational, and project plans. Skefto enables organizations to align strategies across departments, manage resources effectively, and monitor performance through interactive dashboards. Tools for plan decomposition, alignment, agile execution, and continuous review facilitate adaptive planning and informed decision-making. **Key Features:** - **Forms:** Tailorable forms for data collection across various business processes, accessible from any device. - **Workflows:** Automated workflows to ensure efficient operations and accountability, with configurable messaging and notifications. - **Plans:** Tools for managing strategies and operational activities, supporting team collaboration and agile execution. - **Reporting & Dashboards:** A range of standard and customizable reports and dashboards for data-driven decision-making. - **Templates:** Ready-made templates and content applicable to various industries, with the option to create custom templates for organizational use. Skefto is designed to be flexible and scalable, catering to organizations of different sizes and industries. It is hosted in government-certified data centers, ensuring data security and compliance with local data sovereignty and privacy laws. The platform's user-centric design emphasizes an engaging experience, promoting high user adoption and facilitating the effective management of governance, risk, compliance, and strategic planning processes.

Average Rating: 5.0/5.0

Total Reviews: 2

24Cevent

24cevent is an incident management Saas that performs automatic alerting in real-time. 1. Integrate any alarm through a simple API. 2. Route your alarms to diferent on-call teams 3. Notify them through different channels such as: phone, email, whatsapp, telegram, hangout, teams, etc. Key features: - fully customize notification messages - powerfull text-to-speech with human digital voices, available in multiple languages and with embedded translation system for companies with employees around the world. - Multi-language notification - Escalation policies - SLA break notification - SLA Reports Find us by searching 24Cevent for more

AdminiTrack

AdminiTrack is an issue tracking software that is a tool for managing cross-departmental teams.

Alcea IssueTrack

Alcea IssueTrack is an issue tracking software that maximizes productivity by ensuring continuous communication and help the team to focus on the most critical issues.