Complaints Pro Reviews & Product Details

Complaints Pro helps us to handle Customer complaints and give solutions to those complaints on time. Review collected by and hosted on G2.com.

So far, I don't have any dislikes in Complaints Pro. Review collected by and hosted on G2.com.

It is great platform with smooth transitions. Review collected by and hosted on G2.com.

Sometimes due to Complex UI it is not clearly understable. Review collected by and hosted on G2.com.

Our business mainly depends of Feedback. We need to do survey before we organise any training. This will provide us the market demand to go ahead with the training. After the training, we take feedback fro our clients to retain and build long relationships. Complaints Pro provided timely features which automated our critical process, saving time and reduing risks. Review collected by and hosted on G2.com.

I do feel the cost is at the higher end however I have not experienced any other software to know the current market price such software. Costing needs slight improvment. Review collected by and hosted on G2.com.

It provides convenience to get feedback and reveiws so that we can understand the clients/customers experience and make changes accordingly Review collected by and hosted on G2.com.

Cost is bit high but again product is also good. Review collected by and hosted on G2.com.

Very helpful. Convenient and reliable to response to customers queries. Review collected by and hosted on G2.com.

Bit expensive in its subscriptions, however it is genuine for its worth. Review collected by and hosted on G2.com.

The team are so easy to work with and the solution is best in class in Australia Review collected by and hosted on G2.com.

Nothing, it does what it is intended to do and does it well Review collected by and hosted on G2.com.

I like the fact it compiles all of our complaints in one place. Review collected by and hosted on G2.com.

It's a little expensive; however, it's worth the price. Review collected by and hosted on G2.com.

It's very user friendly and easy to use for every person who is not so technically sound also. Very convenient for every type of business and is very compatible for all companies or departments Review collected by and hosted on G2.com.

The tool has some technical issues which makes it very difficult to save and get results immediately. So that would affect the data that is entered in the software. If this is sorted the tool is the best Review collected by and hosted on G2.com.

It is a cloud software whose main feature is handling customer complaints timely and efficiently. It produces customer insights giving a broader knowledge to improve your products and services.

It gives the ability to capture the customers' voice in a single consistent place. It changed the culture of non-customer-facing management where they respond to a customers' complaint.

There is no more questioning of what is factual or fiction since it gives complete visibility of which brand or function is causing our customers the most dissatisfaction. Review collected by and hosted on G2.com.

It only includes online business hours support. So if a problem occurs with a customer, he won't be able to get the help needed after working hours. The complaint will have to wait till the next business day.

The only language it supports is English. Review collected by and hosted on G2.com.

Its easy to use, and user friendly. It doesn't makes you wait like other complaint cloud apps Review collected by and hosted on G2.com.

The app is a little slow, that the only thing Review collected by and hosted on G2.com.