--- title: PagerTree Reviews meta_title: 'PagerTree Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how PagerTree works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2026-09-22' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

PagerTree Reviews & Product Details

Pricing

Pricing provided by PagerTree.

PRO

$10.00
25 USERS MONTH

ELITE

$15.00
0 USERS MONTH
Lincoln D.
LD
Lincoln D.
System Administrator
Mid-Market (51-1000 emp.)
"Modern, Full-Featured, and Affordable — PagerTree Delivers"
5/5
What do you like best about PagerTree?

The web UI is one of PagerTree’s strongest features. It’s clean, intuitive, and thoughtfully designed. Even advanced configuration is easy to navigate, and the platform provides extremely helpful logs that make it simple to troubleshoot integrations and routing behavior. The flexibility and extensibility are also impressive — there are multiple well-positioned layers where you can optionally introduce advanced, arbitrary handling configurations using YAML. Additionally, the documentation is excellent and conveniently linked inline within the relevant configuration wizards, making it easy to find guidance exactly when you need it. Review collected by and hosted on G2.com.

What do you dislike about PagerTree?

PagerTree’s Microsoft Teams integration is fairly basic, limited to posting alerts to channels without interactive features like acknowledgments. Given how strong and fully featured PagerTree’s Slack integration is, it would be great to see the Teams integration enhanced to offer a similar level of functionality. Review collected by and hosted on G2.com.

There are not enough reviews of PagerTree for G2 to provide buying insight. Below are some alternatives with more reviews:

1
PagerDuty Logo
PagerDuty
4.5
(975)
PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules, establish escalation policies, create automated workflows, and alert the right people at the right time.
2
xMatters Logo
xMatters
4.5
(799)
xMatters is an intelligent communications platform that connects insights from any system to the people that matter.
3
NinjaOne Logo
NinjaOne
4.7
(5,038)
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience.
4
ServiceNow IT Service Management Logo
ServiceNow IT Service Management
4.5
(1,989)
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
5
Freshservice Logo
Freshservice
4.6
(1,359)
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
6
Jira Service Management Logo
Jira Service Management
4.3
(986)
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
7
SolarWinds Service Desk Logo
SolarWinds Service Desk
4.3
(787)
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
8
New Relic Logo
New Relic
4.4
(584)
New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.
9
Mattermost Logo
Mattermost
4.3
(369)
For privacy-conscious enterprises, Mattermost is a leading messaging workspace solution because it increases productivity while meeting custom security and sovereignty needs. Four of the top ten banks in the world as well as leading companies in healthcare, transportation, government agencies and more.
10
Better Stack Logo
Better Stack
4.8
(344)
Better Stack is a unified observability tool that helps you ship higher‑quality software faster. Monitor everything from websites to servers. Schedule on-call rotations, get actionable alerts, and resolve incidents faster than ever. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single database with SQL. Made to fit into your workflow with over 100+ integrations.
Show More

Pricing Options

Pricing provided by PagerTree.

PRO

$10.00
25 USERS MONTH

ELITE

$15.00
0 USERS MONTH

BASIC

Free Trial
5 USERS MONTH