# Best Field Service Management Software - Page 9

## How Many Field Service Management Software Products Does G2 Track?

**Total Products under this Category:** 851

### Category Stats (Jul 2026)

- **Average Rating:** 4.41/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** fieldd (+41.19%) - Among all products in this category, fieldd recorded the largest rating increase compared to last month

_Last updated: July 31, 2026_

## How Does G2 Rank Field Service Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 29,200+ Authentic Reviews
- 851+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Field Service Management Software
 ![G2 Grid® for Field Service Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/field-service-management/grids.png?focus%5B%5D=25952&focus%5B%5D=5422&focus%5B%5D=55257&focus%5B%5D=41285&focus%5B%5D=20433&focus%5B%5D=23672&focus%5B%5D=2732&focus%5B%5D=14037)

Highlighted products: Agentforce Field Service (formerly Salesforce Field Service), Jobber, ServiceNow Field Service Management, Field Nation, Connecteam, Jotform, SAP Field Service Management, and Housecall Pro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/field-service-management/grids.json?focus%5B%5D=agentforce-field-service-formerly-salesforce-field-service&focus%5B%5D=jobber&focus%5B%5D=servicenow-field-service-management&focus%5B%5D=field-nation&focus%5B%5D=connecteam&focus%5B%5D=jotform&focus%5B%5D=sap-field-service-management&focus%5B%5D=housecall-pro)

**Sponsored**

### Cake Equity

Cake Equity is an equity management platform that helps startups and growing companies manage their cap table, equity compensation, and compliance in one place. It moves with a company from its first SAFE or option grant through complex funding rounds, giving founders, finance, legal, and employees one system to stay aligned as the company scales. Designed as a system of action, Cake brings cap table management, stock option and ESOP administration, equity plan design, and built-in compliance into a single platform, with automated workflows and intelligent insights that surface what matters before teams have to ask. Core capabilities include: - Cap table management and modeling: a real-time cap table with scenario modeling for funding rounds, SAFE conversions, and exits. - Stock option and ESOP administration: grant issuance, vesting schedules, and equity plan management in one place. - Built-in compliance: 409A valuations, ASC 718 reporting, and board approval workflows for audit-ready records. - Automated document workflows: document generation, scanning, and contract editing that reduce manual equity admin. - Employee equity education: built-in tools that help employees understand what they own, how their equity works, and why it matters. What sets Cake apart is motivation. Beyond managing equity, Cake gives every stakeholder a reason to care about it: founders get a cap table they can trust, finance and legal teams get audit-ready reporting and faster document workflows, and employees get real clarity on their ownership.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=25&secure%5Bchosen_at%5D=2026-07-31T20%3A15%3A09Z&secure%5Bdisplayable_resource_id%5D=1715&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=134444&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=134444&secure%5Bresource_id%5D=25&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffield-service-management%3Fpage%3D9&secure%5Btoken%5D=f0d07173671eae6ea983044c78de207bcdc83018e3f78c5d634eaa7c6afe9a69&secure%5Burl%5D=https%3A%2F%2Fcakeequity.com%3Futm_source%3Dg2%26utm_medium%3Dpaid-social%26utm_campaign%3Dclicks%26utm_term%3Dem%26utm_content%3Dcta&secure%5Burl_type%5D=custom_url)

### [D-Tools](https://www.g2.com/products/d-tools/reviews)

D-Tools System Integrator is a complete estimation, system design and project management software solution.

**Average Rating:** 4.3/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate D-Tools?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Roles:** 8.3/10 (Category avg: 8.6/10)
- **Analytics:** 10.0/10 (Category avg: 8.4/10)
- **Location:** 5.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind D-Tools?

- **Seller:** [D Tools](https://www.g2.com/sellers/d-tools)
- **Year Founded:** 2024
- **HQ Location:** Mitcham, GB
- **Twitter:** @DTools  
4,314 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9edd35f46906d2c4f97362cd477a731e974f67c582d4408f50429965b9ca6e13&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fd-tools-inc&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 57% Small, 43% Medium

#### What Are Recent G2 Reviews of D-Tools?

**["On of the best tool for integrating my software's"](https://www.g2.com/survey_responses/d-tools-review-8793047)**

**Rating:** 4.0/5.0 stars

_— Shivam V._

[Read full review](https://www.g2.com/survey_responses/d-tools-review-8793047)

**["Easy-to-Use, On-the-Go Access with Dtools Cloud"](https://www.g2.com/survey_responses/d-tools-review-12705230)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer & Network Security_

[Read full review](https://www.g2.com/survey_responses/d-tools-review-12705230)

#### What Are G2 Users Discussing About D-Tools?

- [What is System Integrator (SI) used for?](https://www.g2.com/discussions/what-is-system-integrator-si-used-for) - 1 comment

### [FieldEquip](https://www.g2.com/products/fieldequip/reviews)

FieldEquip is a cloud-based Field Service Management (FSM) SaaS platform purpose-built for industries that rely on field operations, heavy equipment, and mobile workforces. Founded in 2016 and headquartered in Houston, Texas, FieldEquip helps field service organizations digitize their operations — from scheduling and dispatching to field ticketing, asset tracking, and invoicing — on a single, connected platform. Industries We Serve: - Oil&Gas - Equipment Rental - Oilfield Logistics - Industrial Services What Makes FieldEquip Different: - AI Powered Field Documentation: FieldEquip AI — our first in a series of AI agents — automatically generates professional work notes, accelerating job closeout and ensuring consistent, error-free service records. - True Offline/Online Mobile App: Technicians in remote locations stay productive with full mobile access to work orders, customer data, inventory, and digital field tickets — even without connectivity. - Digital Field Ticketing:Eliminate paper-based processes. Create, review, approve, and invoice field tickets digitally from the field to the back office. - Asset & Equipment Tracking: Gain complete visibility into equipment service history, location, rental status, and maintenance schedules to maximize uptime. - Seamless Integrations: Connect with 20+ platforms including SAP, Oracle, Microsoft Dynamics, Salesforce, HubSpot, Sage, and Infor — eliminating data silos. - No Third-Party Implementation Required: FieldEquip's in-house team works directly with you on implementation, training, and ongoing support — no third-party consultants needed. FieldEquip scales from mid-sized field teams to large enterprise operations and holds SOC 2 Type 2 certification, ensuring industry-leading data security. We deliver superior service at a cost of at least 30% lower than competitive solutions — and we stay by your side as a long-term technology partner.

**Average Rating:** 4.6/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate FieldEquip?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Roles:** 10.0/10 (Category avg: 8.6/10)
- **Analytics:** 9.2/10 (Category avg: 8.4/10)
- **Location:** 9.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind FieldEquip?

- **Seller:** [FieldEquip](https://www.g2.com/sellers/fieldequip)
- **Year Founded:** 2016
- **HQ Location:** Houston, US
- **Twitter:** @fieldequip  
62 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c3a1c23a10434b784fa3fb6195822f0a2268709f209d6e2db338043f55e9de4e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffieldequip%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 57% Small, 29% Medium

#### What Do G2 Reviewers Say About FieldEquip?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of FieldEquip, appreciating its effectiveness in managing field equipment seamlessly.
- Users value the **real-time tracking** of FieldEquip, significantly improving equipment management and reducing delays in the field.
- Users value the **real-time tracking efficiency** of FieldEquip, significantly reducing delays with equipment management in the field.

#### What Are Recent G2 Reviews of FieldEquip?

**["Good Application to Manage Field Service"](https://www.g2.com/survey_responses/fieldequip-review-4859186)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/fieldequip-review-4859186)

**["Makes Field Asset tracking so much easier"](https://www.g2.com/survey_responses/fieldequip-review-11700620)**

**Rating:** 4.5/5.0 stars

_— Harleen b._

[Read full review](https://www.g2.com/survey_responses/fieldequip-review-11700620)

### [HappSales](https://www.g2.com/products/happsales/reviews)

HappSales is an AI CRM & Revenue Platform for B2B companies. It distinguishes itself from transactional CRMs through - 1. One-of-its-kind integrated platform for end-to-end revenue operations - Key Account Management, Lead Management, Sales, Service, Receivables, Field operations, Workflows, & more. This eliminates revenue leakages and enhances performance. 2. Includes Army of AI Agents for AI-powered automation, insights & nudges, and other diverse use-cases 3. Mobile-First + Voice-enabled AI Copilot – modern & intuitive app that is ease to use for high adoption 4. Embedded best-practices & metrics that removes the need to engage expensive consultants 5. Rapid deployment with massive time & effort savings - with lowest Total-Cost-of-Ownership

**Average Rating:** 4.9/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate HappSales?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Roles:** 8.9/10 (Category avg: 8.6/10)
- **Analytics:** 8.3/10 (Category avg: 8.4/10)
- **Location:** 8.9/10 (Category avg: 8.5/10)

#### Who Is the Company Behind HappSales?

- **Seller:** [HappSales](https://www.g2.com/sellers/happsales)
- **Year Founded:** 2018
- **HQ Location:** Bangalore, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=887a520c399bcb127433d3332f673508dfc544fe0be391346d003b2de5c35a53&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhappsales%2F&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 60% Small, 38% Medium

#### What Do G2 Reviewers Say About HappSales?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of HappSales, enjoying its intuitive interface and efficient workflow integration.
- Users appreciate the **user-friendly interface** of HappSales, making their work easy and efficient.
- Users value the **excellent customer support** from HappSales, appreciating quick responses and helpful assistance.
- Users find HappSales CRM to be **convenient for managing customer data** , enhancing communication and boosting sales.
- Users find HappSales CRM **very convenient for managing customer data** , enhancing accessibility and improving communication.

##### Cons

- Users note a **steep learning curve** but acknowledge it enhances team efficiency over time.
- Users often face **reporting issues** with HappSales, leading to difficulties in downloading and using reports effectively.
- Users find that the **setup difficulties** are worth it, leading to improved workflow efficiency and accuracy.
- Users note that the **initial cost is high** , but it may provide long-term value over time.
- Users face challenges with **incomplete information** when trying to download the aggregate report, limiting their usability.

#### What Are Recent G2 Reviews of HappSales?

**["Happsales CRM Makes Customer Data Management and Follow-Ups Effortless"](https://www.g2.com/survey_responses/happsales-review-12393731)**

**Rating:** 5.0/5.0 stars

_— Shalini C._

[Read full review](https://www.g2.com/survey_responses/happsales-review-12393731)

**["Happ sales review"](https://www.g2.com/survey_responses/happsales-review-10840486)**

**Rating:** 5.0/5.0 stars

_— Arvind S._

[Read full review](https://www.g2.com/survey_responses/happsales-review-10840486)

#### What Are G2 Users Discussing About HappSales?

- [What is HappSales used for?](https://www.g2.com/discussions/what-is-happsales-used-for) - 1 comment

### [Matidor.com](https://www.g2.com/products/matidor-com/reviews)

Matidor is a GIS-native field operations platform built for oil and gas companies, environmental consulting firms, and multi-site operations teams. Founded in 2019 in Canada by a team with roots in Google Earth, Matidor was designed to solve the operational problems that generic project management tools cannot: real-time budget control, offline field work, and geographic coordination across distributed sites. Operations teams use Matidor to manage 10 to 100 concurrent projects without spreadsheet chaos — whether overseeing well abandonment programs, pipeline integrity inspections, Phase I through III environmental site assessments, remediation projects, or multi-site construction and utilities work. Four core capabilities power the platform: •Location Intelligence puts every project on an interactive GIS map with multi-layer visualization of regulatory zones, right-of-way corridors, environmental constraints, and asset disposition. Operations managers see their entire portfolio geographically, enabling proximity-based resource coordination and complete spatial context for every decision. •Project Management delivers portfolio dashboards with color-coded health indicators, custom workflows, contractor portals, and centralized communication. Monthly reports that previously took days generate in minutes. •Budget and Cost Control tracks every dollar as field costs flow in real time. Automated alerts trigger at 70, 90, and 100 percent of budget thresholds. AFE budget tracking, cost-by-well reporting, and accounting integration eliminate the month-end surprise cycle. Integrations include QuickBooks Online and Deltek Vantagepoint. •Field Operations delivers 100 percent offline-first mobile apps for remote well sites, pipeline corridors, and environmental assessment zones with zero cellular coverage. Field crews collect GPS-tagged photos and submit forms without connectivity. Everything syncs automatically when connection returns, with timestamps and attribution for compliance-ready documentation. Implementation takes 4 to 6 weeks, not 6 to 12 months. No IT team required. Integrates with QuickBooks Online, Deltek Vantagepoint, ArcGIS, Microsoft Power BI, Harvest, Replicon, and custom systems via REST API. Recognized as a TechCrunch Startup Battlefield finalist and SXSW 2021 pitch finalist. Trusted by 100+ operations teams across North America. Free 14-day trial at matidor.com.

**Average Rating:** 4.9/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate Matidor.com?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Roles:** 8.8/10 (Category avg: 8.6/10)
- **Analytics:** 8.1/10 (Category avg: 8.4/10)
- **Location:** 5.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Matidor.com?

- **Seller:** [Matidor.com](https://www.g2.com/sellers/matidor-com)
- **Year Founded:** 2018
- **HQ Location:** Burnaby, CA
- **Twitter:** @matidor\_com  
147 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4dc32d0ae9aa7c72ec8b7fd5dc5aafe0e16adb401393e716dfd535ed9023ca29&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmatidorapp%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 57% Small, 43% Medium

#### What Do G2 Reviewers Say About Matidor.com?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Matidor.com to offer **ease of use** , simplifying project tracking and budget management effectively.
- Users find **tracking efficiency** in Matidor.com excellent, making project and budget management simple and streamlined.
- Users value the **excellent customer support** of Matidor.com, praising its quick responses to resolve issues effectively.
- Users find the **easy integration** of Matidor.com essential for efficient project management from the field.
- Users appreciate the **ease of form creation** in Matidor, enhancing project tracking and budget management significantly.

##### Cons

- Users experience a **steep learning curve** when adapting to Matidor, but support from the team helps ease the transition.

#### What Are Recent G2 Reviews of Matidor.com?

**["Intuitive Map-Centric Platform That Centralizes Location-Based Workflows"](https://www.g2.com/survey_responses/matidor-com-review-12757960)**

**Rating:** 5.0/5.0 stars

_— Laura J._

[Read full review](https://www.g2.com/survey_responses/matidor-com-review-12757960)

**["Matidor's been great at streamlining our projects and keeping everything in one place."](https://www.g2.com/survey_responses/matidor-com-review-12757737)**

**Rating:** 5.0/5.0 stars

_— Phoenix P._

[Read full review](https://www.g2.com/survey_responses/matidor-com-review-12757737)

### [Sitetracker](https://www.g2.com/products/sitetracker/reviews)

Sitetracker empowers owners, operators, contractors, and other stakeholders to streamline and optimize the end-to-end asset lifecycle of critical infrastructure. As the leading global complete Asset Lifecycle Management platform, Sitetracker helps innovative companies like Vodafone, Ericsson, ENGIE, Telefonica, Cypress Creek Renewables, Cox, Iberdrola, EVgo, Vantage Towers, Southern Company, Zayo, Tilson, Nextera, EDOTCO, E.On, Axione, and TEP efficiently plan, build, operate, and maintain millions of projects, sites, and assets. Scout, Sitetracker's agentic AI platform, enables organizations across digital infrastructure and clean energy to move from operational insight to autonomous execution, without replacing the systems their teams already depend on. Sitetracker delivers operational excellence and creates full transparency across industries such as digital infrastructure, renewables, EV charging, utilities, and real estate by driving safe, efficient teams, ensuring healthy projects, and enabling organizations to manage scale, growth, and complexity. Trusted by hundreds of industry leaders, Sitetracker advances a more connected and sustainable future across the world. Manage What’s Critical, with Sitetracker.

**Average Rating:** 4.3/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate Sitetracker?

- **Has the product been a good partner in doing business?:** 7.7/10 (Category avg: 8.9/10)
- **Roles:** 10.0/10 (Category avg: 8.6/10)
- **Location:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Sitetracker?

- **Seller:** [Sitetracker](https://www.g2.com/sellers/sitetracker)
- **Year Founded:** 2013
- **HQ Location:** Montclair, NJ
- **Twitter:** @SitetrackerInc  
1,171 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d4c2eb7458b70ff65a6aade505dd17ffdc8e1b8e738deb83347ced96df752b33&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsitetracker%2F&secure%5Burl_type%5D=linkedin_company_website)  
412 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications
- **Company Size:** 53% Medium, 27% Small

#### What Are Recent G2 Reviews of Sitetracker?

**["Sitetracker Brings Real-Time Visibility Across Projects, Finance, and Field Ops"](https://www.g2.com/survey_responses/sitetracker-review-12672939)**

**Rating:** 4.0/5.0 stars

_— Sheridan G._

[Read full review](https://www.g2.com/survey_responses/sitetracker-review-12672939)

**["From Salesforce to SiteTracker: a step forward for complex operations"](https://www.g2.com/survey_responses/sitetracker-review-12677765)**

**Rating:** 4.0/5.0 stars

_— Giuseppe P._

[Read full review](https://www.g2.com/survey_responses/sitetracker-review-12677765)

#### What Are G2 Users Discussing About Sitetracker?

- [When was Sitetracker founded?](https://www.g2.com/discussions/when-was-sitetracker-founded) - 1 comment
- [Is Sitetracker built on Salesforce?](https://www.g2.com/discussions/is-sitetracker-built-on-salesforce)
- [What is Sitetracker used for?](https://www.g2.com/discussions/what-is-sitetracker-used-for)

### [URVA Sales](https://www.g2.com/products/urva-sales/reviews)

The URVA Sales Force Tracker is a mobile-friendly sales tool which brings your entire sales team on the same page. Sales teams interface with new leads to generate business and existing customers to upsell and grow business relationships further. While this may happen regularly or irregularly, there is rarely visibility on the whats happening without a tool that connects the team on the ground to the leaders in the HQ. URVA enables the bridging of this very gap. The sales personnel on the go, have a nifty app with them, which allows them to record all customer interactions in seconds, and that too with geotagging for visibility. In return managers get to view what's happening and guide their teams about new products & services as well as set targets & plans for the week/month without having to talk to every team member. Finally, at a leadership level, all these interactions are available for consumption in bit sized dashboards & scheduled reports. All the capabilities of URVA Sales work everywhere from the phone to the big screen and everything in between. URVA Sales is trusted by some of the leading Banks, Telecoms & Pharmaceutical companies in the world.

**Average Rating:** 4.7/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate URVA Sales?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Roles:** 10.0/10 (Category avg: 8.6/10)
- **Analytics:** 10.0/10 (Category avg: 8.4/10)
- **Location:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind URVA Sales?

- **Seller:** [Competent Groove](https://www.g2.com/sellers/competent-groove)
- **Year Founded:** 2013
- **HQ Location:** Chandigarh, Punjab
- **Twitter:** @CompetentGroove  
165 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7686e6afc7d87a0c08530e1a9e8b35da9e6bebca72a1edfd8d149e69073f0451&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2761055%2F&secure%5Burl_type%5D=linkedin_company_website)  
63 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 36% Medium, 36% Small

#### What Are Recent G2 Reviews of URVA Sales?

**["Boosting efficiency and result with URVA"](https://www.g2.com/survey_responses/urva-sales-review-8113331)**

**Rating:** 5.0/5.0 stars

_— Kirti J._

[Read full review](https://www.g2.com/survey_responses/urva-sales-review-8113331)

**["URVA 3.3.2 review"](https://www.g2.com/survey_responses/urva-sales-review-8134755)**

**Rating:** 4.0/5.0 stars

_— Vasu K._

[Read full review](https://www.g2.com/survey_responses/urva-sales-review-8134755)

#### What Are G2 Users Discussing About URVA Sales?

- [What is FeetPort used for?](https://www.g2.com/discussions/what-is-feetport-used-for)

### [Aimsio | Field Service Management Software](https://www.g2.com/products/aimsio-field-service-management-software/reviews)

Aimsio: The All-in-One Field Operations Platform Built for the Field. Built from the ground up for oil & gas, construction, utilities, energy, transportation, and heavy industries—Aimsio is the all-in-one field operations platform that connects the field to the back-office in real time. Whether you’re managing remote crews, equipment, struggling with billing delays, or just tired of chasing down paperwork—Aimsio helps you do it faster, easier, and with fewer errors. Saving you time and money. With Aimsio, you can create and manage field tickets, LEMs, timesheets, price books, and invoices — all in one easy-to-use platform. No more spreadsheets, duplicate data entry, or billing delays. Whether you’re tracking job costs, dispatching resources, or accelerating approvals, Aimsio empowers your teams to work faster, capture every dollar, and operate with total confidence. Key capabilities include: Field ticketing & reporting: Create, approve, and track tickets and progress reports in real time. Smart dispatching: Drag-and-drop crews, equipment, and materials for quick, accurate scheduling. Real-time job tracking & budget monitoring: Stay on budget with live cost and performance insights. Streamlined invoicing: Generate accurate invoices from a single ticket or multiple entries, reducing errors and manual rework. Centralized operations: Manage timesheets, price books, safety forms, and payroll reports — all in one place. Built by field and technology experts for field operations teams on the ground, Aimsio helps companies save time, eliminate errors, and recover more revenue. Trusted by field teams across the world—Aimsio helps commercial and industrial companies run field operations with trust and confidence.

**Average Rating:** 4.6/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Aimsio | Field Service Management Software?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Roles:** 8.7/10 (Category avg: 8.6/10)
- **Analytics:** 8.3/10 (Category avg: 8.4/10)
- **Location:** 6.7/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Aimsio | Field Service Management Software?

- **Seller:** [Aimsio](https://www.g2.com/sellers/aimsio)
- **Company Website:** www.aimsio.com
- **Year Founded:** 2013
- **HQ Location:** Calgary, AB and Houston, TX
- **Twitter:** @aimsioinc  
321 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=54b1240f364d7b16b4ce25262042090c1bfd4f76da52a9087f0ed642ed5a62b7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3520222&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications
- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About Aimsio | Field Service Management Software?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Aimsio's software **easy to use** , facilitating smooth implementation and efficient management of tasks.
- Users appreciate the **flexible time management** features in Aimsio, making it convenient to track and manage hours.
- Users value the **time-saving capabilities** of Aimsio, enabling quick clock-ins and easy revision of work hours.
- Users commend Aimsio's **exceptional customer support** , noting smooth implementation and improved internal processes.
- Users appreciate the **customization options** in Aimsio, making it easy to manage hours and equipment efficiently.

##### Cons

- Users experience **sync issues** , with delays and manual efforts required for tracking hours and location accuracy.
- Users find **mobile limitations** frustrating, citing slow refresh rates and lack of essential features like job creation and attachments.
- Users experience frequent **app crashes** and synchronization issues, leading to frustration with the overall functionality.
- Users often face **connectivity issues** with Aimsio, particularly those using Android devices in the US.
- Users face challenges with the **deletion issues** in Aimsio, as timecards lock and require admin intervention to modify.

#### What Are Recent G2 Reviews of Aimsio | Field Service Management Software?

**["Aimsio's Superior Support Team"](https://www.g2.com/survey_responses/aimsio-field-service-management-software-review-11305230)**

**Rating:** 5.0/5.0 stars

_— Karson S._

[Read full review](https://www.g2.com/survey_responses/aimsio-field-service-management-software-review-11305230)

**["Very nice setup, no rush."](https://www.g2.com/survey_responses/aimsio-field-service-management-software-review-11302689)**

**Rating:** 5.0/5.0 stars

_— Evan L._

[Read full review](https://www.g2.com/survey_responses/aimsio-field-service-management-software-review-11302689)

#### What Are G2 Users Discussing About Aimsio | Field Service Management Software?

- [What is Aimsio used for?](https://www.g2.com/discussions/what-is-aimsio-used-for) - 1 comment

### [Cargas Energy](https://www.g2.com/products/cargas-energy/reviews)

Cargas is an employee-owned software company with over 100 employees. Cargas is the creator and provider of Cargas Energy, leading software for fuel delivery and HVAC service companies. With tools for fuel delivery, customer service, HVAC service, and cylinder exchange operations, Cargas Energy helps fuel dealers do more with the resources they already have so they can grow their businesses. Through its unique employee-owned culture, Cargas fosters a commitment to excellence, a dedication to teamwork, and a high level of customer care. Established in 1988, Cargas has continuously been recognized as a Best Place to Work.

**Average Rating:** 4.0/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate Cargas Energy?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Roles:** 8.3/10 (Category avg: 8.6/10)
- **Analytics:** 6.3/10 (Category avg: 8.4/10)
- **Location:** 5.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Cargas Energy?

- **Seller:** [Cargas Systems](https://www.g2.com/sellers/cargas-systems)
- **Year Founded:** 1988
- **HQ Location:** Lancaster, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=85ec6c7f871174c914a1aeab4eb56e5882ce5e020324d4531ff5d0f713122d5a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcargas-systems&secure%5Burl_type%5D=linkedin_company_website)  
236 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Medium, 33% Small

#### What Do G2 Reviewers Say About Cargas Energy?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **continuous innovation** in Cargas Energy, enhancing usability with every new feature addition.
- Users value the **regular updates** from Cargas Energy, enhancing usability and overall satisfaction with the product.

##### Cons

- Users find **reporting issues** challenging, often requiring extra time to locate necessary information effectively.

#### What Are Recent G2 Reviews of Cargas Energy?

**["Continues to Evolve"](https://www.g2.com/survey_responses/cargas-energy-review-10673404)**

**Rating:** 4.0/5.0 stars

_— Wendy Z._

[Read full review](https://www.g2.com/survey_responses/cargas-energy-review-10673404)

**["Robust Software from a Trusted Partner"](https://www.g2.com/survey_responses/cargas-energy-review-9647373)**

**Rating:** 5.0/5.0 stars

_— Robert W._

[Read full review](https://www.g2.com/survey_responses/cargas-energy-review-9647373)

#### What Are G2 Users Discussing About Cargas Energy?

- [What is Cargas Energy used for?](https://www.g2.com/discussions/what-is-cargas-energy-used-for)

### [Ecotrak](https://www.g2.com/products/ecotrak/reviews)

Ecotrak is a top-rated platform designed to simplify facilities, asset and project management for multi-site businesses. Founded in 2018 and headquartered in Irvine, California, we are on a mission to empower people with actionable information to make better business decisions. Our cloud-based platform is increasing efficiency, reducing repair & maintenance spend and helping businesses grow & scale quickly. Learn more at ecotrak.com.

**Average Rating:** 4.8/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate Ecotrak?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Roles:** 8.3/10 (Category avg: 8.6/10)
- **Analytics:** 8.3/10 (Category avg: 8.4/10)
- **Location:** 7.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Ecotrak?

- **Seller:** [Ecotrak](https://www.g2.com/sellers/ecotrak)
- **Company Website:** ecotrak.com
- **Year Founded:** 2018
- **HQ Location:** Irvine, US
- **Twitter:** @EcoTrakFM  
166 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fdc45a0c8e30f3404c1206969f3f610e33a8e05df08b4412ad4a5a6b4f78afad&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fecotrak-facility-management%2F&secure%5Burl_type%5D=linkedin_company_website)  
67 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Restaurants
- **Company Size:** 44% Large, 31% Medium

#### What Do G2 Reviewers Say About Ecotrak?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Ecotrak for its **efficient asset management** , streamlining processes and improving overall productivity effortlessly.
- Users commend the **excellent customer support** from Ecotrak, consistently finding assistance prompt and helpful.
- Users find Ecotrak to be incredibly **user-friendly** , enabling efficient tracking of service requests and asset management.
- Users commend Ecotrak for its **efficiency** in streamlining processes and enhancing productivity in facility management.
- Users highlight the **increased productivity** with Ecotrak, enjoying streamlined processes and efficient facility management.

#### What Are Recent G2 Reviews of Ecotrak?

**["EcoTrak: User-Friendly Experience with Quick, Easy Support"](https://www.g2.com/survey_responses/ecotrak-review-13060924)**

**Rating:** 5.0/5.0 stars

_— Eddy J._

[Read full review](https://www.g2.com/survey_responses/ecotrak-review-13060924)

**["Super Easy Platform with Responsive, Helpful Support"](https://www.g2.com/survey_responses/ecotrak-review-13073815)**

**Rating:** 5.0/5.0 stars

_— Adilene G._

[Read full review](https://www.g2.com/survey_responses/ecotrak-review-13073815)

### [Field Agent](https://www.g2.com/products/field-agent/reviews)

The Field Agent B2B MarketPlace connects brands, retailers, and agencies with customers across the country and around the world to help you win at retail. Our suite of fast, affordable retail-success products provides clients a distinct advantage in serving shoppers, outmaneuvering competitors, and making sales.

**Average Rating:** 4.5/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Field Agent?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Analytics:** 10.0/10 (Category avg: 8.4/10)
- **Location:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Field Agent?

- **Seller:** [Field Agent](https://www.g2.com/sellers/field-agent)
- **Year Founded:** 2010
- **HQ Location:** Fayetteville, US
- **Twitter:** @softr\_io  
15,629 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb24d48f453519748199718d3c86541c5fa5339de710c4386033e2d3d2056e48&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffield-agent%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
276 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 64% Small, 14% Large

#### What Are Recent G2 Reviews of Field Agent?

**["Super Causal Side Job opportunity"](https://www.g2.com/survey_responses/field-agent-review-12084057)**

**Rating:** 4.0/5.0 stars

_— Jay H._

[Read full review](https://www.g2.com/survey_responses/field-agent-review-12084057)

**["Field Agent is great way to make extra income!"](https://www.g2.com/survey_responses/field-agent-review-8738117)**

**Rating:** 5.0/5.0 stars

_— Lisabella S._

[Read full review](https://www.g2.com/survey_responses/field-agent-review-8738117)

#### What Are G2 Users Discussing About Field Agent?

- [What is Field Agent used for?](https://www.g2.com/discussions/what-is-field-agent-used-for)

### [Nrby](https://www.g2.com/products/nrby/reviews)

Nrby is the smarter way for mobile teams to communicate. Created by veterans of field operations with decades of experience, Nrby is designed to be easy and intuitive to use by field personnel, contractors and managers on mobile, tablet, and desktop. The app features powerful Location Intelligence capabilities, providing executives, directors and managers with a comprehensive overview of all projects, their status, tasks, worker safety and more. For more information please visit: https://nrby.com or email info@nrby.com to learn more.

**Average Rating:** 4.2/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Nrby?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Roles:** 9.4/10 (Category avg: 8.6/10)
- **Analytics:** 8.3/10 (Category avg: 8.4/10)
- **Location:** 9.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Nrby?

- **Seller:** [Nrby](https://www.g2.com/sellers/nrby)
- **Year Founded:** 2015
- **HQ Location:** Manchester, New Hampshire
- **Twitter:** @NrbyMobile  
111 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3c457abd43c62647651a46fad9cd93d112d3e921e8559c187ceb21ffd141ea5c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9350125%2F&secure%5Burl_type%5D=linkedin_company_website)  
22 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 30% Medium

#### What Do G2 Reviewers Say About Nrby?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Nrby, enjoying its intuitive interface and effective collaboration features.
- Users love the **intuitive interface** of Nrby, making collaboration and decision-making effortless and efficient.
- Users find Nrby enhances **collaboration** , streamlining communication and coordination for effective decision-making in field operations.
- Users praise Nrby's **transformative communication capabilities** , enhancing collaboration and decision-making through user-friendly tools.
- Users praise the **transformative team collaboration** of Nrby, enhancing communication and decision-making effortlessly.

##### Cons

- Users find Nrby to be **expensive** compared to other collaboration tools, making it less accessible for small businesses.
- Users find the **complex setup** challenging, with costly configurations impacting the initial experience and navigation struggles.
- Users face **difficult navigation** in the admin portal, which complicates their overall experience with Nrby.
- Users find the **difficult setup** of Nrby challenging, complicating the initial configuration and navigation in the admin portal.
- Users suggest that Nrby could benefit from a **more modern and user-friendly website** to enhance overall usability.

#### What Are Recent G2 Reviews of Nrby?

**["Cost effective, excellent support and data driven"](https://www.g2.com/survey_responses/nrby-review-7963283)**

**Rating:** 4.0/5.0 stars

_— Harihara S._

[Read full review](https://www.g2.com/survey_responses/nrby-review-7963283)

**["Nrby"](https://www.g2.com/survey_responses/nrby-review-7943200)**

**Rating:** 5.0/5.0 stars

_— Kostas F._

[Read full review](https://www.g2.com/survey_responses/nrby-review-7943200)

#### What Are G2 Users Discussing About Nrby?

- [What is Nrby used for?](https://www.g2.com/discussions/what-is-nrby-used-for)

### [Service by WorkWave](https://www.g2.com/products/service-by-workwave/reviews)

Intuitive and easy to learn field service management software. Cut down on the complexity of running your business with WorkWave Service. Easily dispatch your workers in the field, and avoid double data entry with our mobile app. WorkWave Service empowers you to run your business better with a robust suite of intuitive tools.

**Average Rating:** 2.9/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate Service by WorkWave?

- **Has the product been a good partner in doing business?:** 6.3/10 (Category avg: 8.9/10)
- **Roles:** 6.7/10 (Category avg: 8.6/10)
- **Analytics:** 7.1/10 (Category avg: 8.4/10)
- **Location:** 7.1/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Service by WorkWave?

- **Seller:** [WorkWave](https://www.g2.com/sellers/workwave)
- **Year Founded:** 1984
- **HQ Location:** Holmdel, NJ
- **Twitter:** @WorkWave  
1,070 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b1e1f1ba5e8d3f73436b390dec65f0129820166625c2d9a4fd0af9c1d17ff895&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F213943%2F&secure%5Burl_type%5D=linkedin_company_website)  
488 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 71% Small, 29% Medium

#### What Are Recent G2 Reviews of Service by WorkWave?

**["Manage Multiple Business from one."](https://www.g2.com/survey_responses/service-by-workwave-review-4420703)**

**Rating:** 5.0/5.0 stars

_— Wyclef U._

[Read full review](https://www.g2.com/survey_responses/service-by-workwave-review-4420703)

**["I like it WW but it could use some updating making for less steps."](https://www.g2.com/survey_responses/service-by-workwave-review-624012)**

**Rating:** 5.0/5.0 stars

_— Jennifer M._

[Read full review](https://www.g2.com/survey_responses/service-by-workwave-review-624012)

### [ServiceMinder](https://www.g2.com/products/serviceminder/reviews)

ServiceMinder is the operations platform purpose-built for home and commercial service franchises, unifying lead capture, scheduling, proposals, invoicing, payment, and brand-level reporting into a single system. We deliver consistency across every location, confidence in every decision, and clarity on what matters, so franchisors scale and franchisees succeed locally.

**Average Rating:** 2.8/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate ServiceMinder?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.9/10)
- **Roles:** 5.7/10 (Category avg: 8.6/10)
- **Analytics:** 4.6/10 (Category avg: 8.4/10)
- **Location:** 6.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind ServiceMinder?

- **Seller:** [acuere software](https://www.g2.com/sellers/acuere-software)
- **Year Founded:** 2011
- **HQ Location:** Plano, US
- **Twitter:** @AcuereSoftware  
32 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9067be118c85d85d11e107095f1c0733c8c287bebe8941dc74c77f46dd2e7984&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Facuere-software-llc&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Do G2 Reviewers Say About ServiceMinder?

_AI-generated summary from verified user reviews_

##### Cons

- Users criticize the **lack of automations** in ServiceMinder, finding the triggers confusing and the UI outdated.
- Users find the **learning curve steep** due to unclear naming schemes and a dated user interface.
- Users criticize the **poor design** of ServiceMinder, with outdated UI and confusing automation naming conventions.

#### What Are Recent G2 Reviews of ServiceMinder?

**["Easy to Use, Flexible, and Great for Running Campaigns"](https://www.g2.com/survey_responses/serviceminder-review-12374867)**

**Rating:** 5.0/5.0 stars

_— Joseph B._

[Read full review](https://www.g2.com/survey_responses/serviceminder-review-12374867)

**["CRM with flexibility but not strong compared to others"](https://www.g2.com/survey_responses/serviceminder-review-9648180)**

**Rating:** 4.0/5.0 stars

_— Erick S._

[Read full review](https://www.g2.com/survey_responses/serviceminder-review-9648180)

#### What Are G2 Users Discussing About ServiceMinder?

- [What is serviceminder.io used for?](https://www.g2.com/discussions/what-is-serviceminder-io-used-for)

### [ServiceMonster](https://www.g2.com/products/servicemonster/reviews)

ServiceMonster is the premier software for field service professionals, providing an online all-in-one customer management, scheduling, and marketing solution. With a 20-year history in the industry, ServiceMonster helps thousands of service pros make their businesses more professional, more efficient, and more profitable.

**Average Rating:** 4.3/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate ServiceMonster?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Roles:** 8.9/10 (Category avg: 8.6/10)
- **Analytics:** 9.2/10 (Category avg: 8.4/10)
- **Location:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind ServiceMonster?

- **Seller:** [ServiceMonster](https://www.g2.com/sellers/servicemonster)
- **Year Founded:** 2003
- **HQ Location:** Bellingham, US
- **Twitter:** @servicemonster  
1,758 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=92988bc5ea00311717fe5739b74c1f0ad00ec1773393def6493e7e1a7673de4b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fservice-monster&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 86% Small, 14% Medium

#### What Do G2 Reviewers Say About ServiceMonster?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of ServiceMonster, enabling seamless booking of services at any time.
- Users appreciate the **24/7 scheduling capabilities** of ServiceMonster, allowing them to book services conveniently anytime.

##### Cons

- Users desire an **inbuilt voice feature** in ServiceMonster to simplify operations and reduce manual tasks.
- Users feel ServiceMonster needs **inbuilt voice functionality** to simplify tasks and reduce manual input requirements.

#### What Are Recent G2 Reviews of ServiceMonster?

**["Effortless 24/7 Booking Experience"](https://www.g2.com/survey_responses/servicemonster-review-12150075)**

**Rating:** 4.0/5.0 stars

_— Tanya S._

[Read full review](https://www.g2.com/survey_responses/servicemonster-review-12150075)

**["Great CRM tool with lots of functionality"](https://www.g2.com/survey_responses/servicemonster-review-6762118)**

**Rating:** 4.0/5.0 stars

_— Erika H._

[Read full review](https://www.g2.com/survey_responses/servicemonster-review-6762118)

#### What Are G2 Users Discussing About ServiceMonster?

- [What is ServiceMonster used for?](https://www.g2.com/discussions/what-is-servicemonster-used-for)

### [Trakeye](https://www.g2.com/products/trakeye/reviews)

Trakeye enables enterprises to track, monitor and control field resources, field activity and field assets in real-time.

**Average Rating:** 4.3/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate Trakeye?

- **Roles:** 8.3/10 (Category avg: 8.6/10)
- **Analytics:** 8.0/10 (Category avg: 8.4/10)
- **Location:** 8.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Trakeye?

- **Seller:** [Tresbu](https://www.g2.com/sellers/tresbu)
- **Year Founded:** 2011
- **HQ Location:** Solana Beach, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=10758bf70ee9cfa4aa9ad8c3f86613d69aef1137542b1a5cda93fcfb3f74b375&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftresbu-technologies-pvt-ltd&secure%5Burl_type%5D=linkedin_company_website)  
60 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 33% Medium

#### What Do G2 Reviewers Say About Trakeye?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **real-time data** from Trakeye, enhancing dispatching efficiency and field team productivity.
- Users value the **tracking efficiency** of Trakeye, enhancing productivity through improved dispatching and detailed activity insights.

##### Cons

- Users find that **connectivity issues** with Trakeye can hinder usability, affecting performance in areas with weak internet signals.

#### What Are Recent G2 Reviews of Trakeye?

**["Real-time field service management"](https://www.g2.com/survey_responses/trakeye-review-10190636)**

**Rating:** 4.5/5.0 stars

_— Satyanarayan P._

[Read full review](https://www.g2.com/survey_responses/trakeye-review-10190636)

**["Useful information about resource management and works’ execution"](https://www.g2.com/survey_responses/trakeye-review-10168696)**

**Rating:** 4.0/5.0 stars

_— Brayan G._

[Read full review](https://www.g2.com/survey_responses/trakeye-review-10168696)

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[Browse Field Service Management Themes](/categories/field-service-management/themes)

 ![Jeffrey Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey Lin")
JL

Researched and written by [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin)

Updated October 3, 2024

Field service management (FSM) software helps companies manage field-based workers by optimizing their positioning, availability, and skills as labor resources. These solutions are primarily used by companies that provide on-site service and technical expertise such as equipment maintenance, cleaning, repairs, moving, and/or delivery. The degree of technical expertise applied can vary from using their knowledge of cleaning methods, providing computer hardware support, to maintaining a city’s electrical grid.

Managers and supervisors use FSM software to organize scheduling, assignment, route planning, resource allocation, and work instruction to on-site field workers. Employees bring FSM software with them to provide updates on productivity, task completion, arrival/departure times, and technical support for any uncommon situations met on the job.

Field service management software usually integrates with software solutions such as [GIS software](https://www.g2.com/categories/gis) for location tracking; [customer relationship management (CRM) software](https://www.g2.com/categories/crm) to find information about customers; and [product lifecycle management (PLM) software](https://www.g2.com/categories/plm) or [design software](https://www.g2.com/categories/design) for technical specifications and instructions for maintenance and repairs.

To qualify for inclusion in the Field Service Management (FSM) category, a product must:

- Provide features to dispatch workers based on the type of work, their availability, and the physical locations of customers
- Include functionality to help managers prioritize field work and optimize the resources allocated to each job
- Provide information to field workers on their tasks and how to achieve them
- Deliver dashboards and analytics for managers to track ongoing field activities and the performance of field workers

Show More

* * *

## How Do You Choose the Right Field Service Management Software?

### What You Should Know About Field Service Management Software

### What is Field Service Management Software?

Field service management (FSM) software helps businesses manage all the resources that go into the process of FSM. Field service refers to any service delivered away from company property or offsite. These services typically involve dispatching workers or employees to specific client locations to install, repair, or maintain equipment or systems. FSM software enables companies to easily supervise such off-site employee activities monitoring, keeping transparency into every operation, vehicle tracking, and integration with other business systems.

That supervision promise now comes with a deadline attached. Reviewers on G2 increasingly judge these tools by how fast setup turns into savings, and buyers ask vendors to show field service management software ROI in the first 3 months and deployment plans to match. Contractor reviews describe estimate and proposal tools alone paying for the investment, and accounting integrations making returns arrive quicker than expected. Based on G2 reviews, administrators, everyday users, and consultants evaluate field service management software by comparing how much of their workflow consolidates into one system, how heavy setup and the learning curve run, and how add-on pricing grows after purchase.

#### What Types of Field Service Management Software Exist?

**Cloud-based FSM**

Cloud-based field service management solutions store data remotely, allowing access by multiple users at a given time. Cloud storage also prevents data loss due to malfunctioning computers or devices, which is beneficial to businesses with a large number of technicians in the field. Many cloud-based products are also priced on a monthly subscription model.

**On-premises FSM**

On-premise field service management solutions are more customizable and sometimes offer simpler integrations with already established systems. These products are often cheaper because they are one-time purchases. This can be a good choice for businesses where customizations are needed to meet business processes.

### What are the Common Features of Field Service Management Software?

- **Work order management:** FSM software allows field service managers to manage all work order history in an easy-to-read dashboard. Work order management also helps field service workers place service requests and monitor real-time status updates. This makes repair and maintenance more efficient within the field.
- **Scheduling:** FSM software offers scheduling features to help with project and employee management. Businesses can schedule routes and work schedules for field service workers months in advance so they can see their work ahead of time and make necessary arrangements in their schedules.
- **Dispatching:** FSM software helps with the logistics of planning routes, choosing the right facilities, and ensuring that assets are used optimally. Dispatching features can help workers in the trucking industry find optimal driving routes that have less traffic, which can help them complete their tasks.
- **Invoicing:** FSM software offers invoicing features that help manage field service sales transactions. This feature includes immediate invoicing directly from the field technician who completed the work, thus achieving a more streamlined, quicker payment cycle.
- **Mobile apps:** Mobile apps help managers oversee field services on the go. Field service managers can monitor their workers, dispatch fleets, and schedule work for employees while they are traveling from site to site.
- **Quote estimates:** Quote estimator features help prospective clients get a price estimate to help them with the decision to move forward with the service. Once a business sends out an estimate to a client, they have the option to accept or decline. If the client accepts within the quote estimator, businesses can start making the necessary arrangements to begin fieldwork.

### What are the Benefits of Field Service Management Software?

Field service management solutions can make a business more agile and efficient. This software provides features that dispatch technicians, schedule workers, track employee location, and access work, all via a mobile app which can vastly improve time management. Companies can also set key performance indicators that can help teams track and manage annual goals.

**Increased efficiency and productivity:** FSM software helps optimize employee work schedules and service routes, track how and where assets and inventory are being used, report on productivity, and automate billing and customer interactions. This solution has totally replaced the traditional and manual system of keeping track of such data, thereby boosting both operational efficiency and employee productivity.

**Error reduction:** FSM software helps collect, track, and analyze crucial data (like job completion times, expenses, and field notes), reducing the likeliness of errors in scheduling, completing, and billing work. These improvements can streamline the business’s operations and improve customer satisfaction.

**Meeting customer expectations:** FSM software provides customer portals with easy online booking, automated notifications, reports, and invoicing, and more capability around customer-friendly features like consumer financing and recurring service plans.

**Optimal employee experience:** Relieved of administrative burdens, field workers can easily access essential resources, communicate effectively, receive schedules, and updates in one centralized place.

### Who Uses Field Service Management Software?

Field service management software is used by anyone working in field services—offsite or client location activities—such as installations, repairs, and services of equipment or systems. These include businesses that provide services in the fields of HVAC, property maintenance, healthcare, cable, telecommunications, and heavy engineering. FSM software helps streamline the day-to-day operations of fieldwork by improving communication between the onsite and offsite locations that field service workers must shift between. In a field service such as construction, for example, a manager can deploy his workers into an offsite location and then track and manage his workers during the day using FSM software.

### What’s the best field service management software for small businesses?

For small businesses aiming to streamline operations, enhance customer service, and manage field teams efficiently, [leading small business field service management platforms](https://www.g2.com/categories/field-service-management/small-business) include:

- [Connecteam](https://www.g2.com/products/connecteam/reviews) offers a mobile-first workforce management solution tailored for deskless teams. It provides features such as scheduling, time tracking, task management, and communication tools, making it ideal for small businesses seeking an all-in-one platform.
- [Jobber](https://www.g2.com/products/jobber/reviews) is designed for home service businesses. It offers tools for scheduling, invoicing, client management, and payment processing. Its user-friendly interface and affordability make it a top choice for small enterprises.
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) provides a comprehensive solution for home service professionals, including features like online booking, dispatching, invoicing, and payment processing. It's known for its ease of use and robust functionality.

### What are the popular field management tools for medium-sized businesses?

For medium-sized businesses aiming to optimize field operations and improve service delivery, leading field management tools include:

- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) is a comprehensive platform designed for home and commercial service businesses. It offers features like dispatching, CRM, reporting, and marketing automation, making it suitable for growing companies.
- [ServiceMax](https://www.g2.com/products/ptc-servicemax/reviews) provides asset-centric field service management solutions, including work order management, inventory tracking, and analytics. It's ideal for medium-sized businesses seeking to enhance operational efficiency.
- [Salesforce Field Service](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) integrates seamlessly with Salesforce CRM, offering tools for scheduling, dispatching, and real-time communication. It's a robust solution for medium-sized enterprises looking to unify their service operations.

### Software Related to Field Service Management Software

- [Accounting software](https://www.g2.com/categories/accounting) **:** Field service management software often integrates with accounting software to streamline payment cycles. This usually includes invoicing payments, automating accounts payable, and giving quote estimates.
- [CRM software](https://www.g2.com/categories/crm) **:** FSM software can integrate with CRM software for field managers to manage customer relationships. This can help field managers maintain relationships with recurring clients and gain leads on new clients that are in need of fieldwork.
- [ERP software](https://www.g2.com/categories/erp) **:** FSM software can integrate with ERP software for optimization of field service operations. It is important for a business to essentially connect between all the various departments. Successful project management is possible only with better resource planning.
- [Product lifecycle management (PLM) software](https://www.g2.com/categories/plm) **:** PLM software helps field service managers manage data during the development of a product from inception through the manufacturing, servicing, and disposal processes. Having PLM software integrated with field service management solution can help improve equipment development as well as maintenance.
- [GIS software](https://www.g2.com/categories/gis) **:** GIS software usually focuses on gathering, analyzing, and displaying geographical data to manage business operations. This can help field service managers by tracking the location of fleets and locating where field workers are in real time. It can also help field managers find the next location workers need to head to. If a project location changes, workers will be notified immediately so they can make the necessary changes.
- [Fleet management software](https://www.g2.com/categories/fleet-management) **:** Fleet management software helps field service businesses monitor, track, and create detailed performance reports on vehicle fleets.

### Challenges with Field Service Management Software

**Duplicate entries:** An issue that might arise from using FSM software is duplicate entries. Since field workers tend to write field reports manually, this can be tedious if they have to transfer them into the FSM software as well. This leads to wasted time and extra paperwork.

**Lack of in-person communication:** Managing field workers through FSM software can leave no time for actual face-to-face communication. While field managers might feel as if they are managing their workers effectively through the cloud, it might lead to communication problems that would not arise if the problem was addressed in person. Businesses implementing FSM software must ensure to provide adequate time to address important issues in person.

### Which Companies Should Buy Field Service Management Software?

**Mobile, healthcare, and real estate:** Industries such as mobile, healthcare, and real estate can use FSM software as they might use field service principles and tools in their work.

**Businesses with full-time employees and contractors:** Industries with full-time employees and independent contractors working side by side might require tools that can provide access and permissions based on the worker’s role.

### How to Buy Field Service Management Software

Different companies have different needs and objectives, so when looking for FSM software, there will be a number of factors to consider to find the best solution.

#### Requirements Gathering (RFI/RFP) for Field Service Management Software

The primary goal when making a purchase decision for FSM software is to pick a software that is well aligned with the business’s desire and budget. For improving field service staff performance and allowing managers to easily monitor and improve team’s performance, the company may require a product that can capture even minute information from start of the process to completion of task.

Another key factor when requirement gathering for FSM software is to ensure it supports a company's future upgrade plans. It is a good practice to check with the software vendor if the FSM software can support the buyer in the long term as well.

Some important questions to ask when deciding on the field service management journey are:

- What information can be captured in FSM software?
- How accurate and real time can the information be captured?
- Can the software provide real-time recommendations of asset availability?
- Will the FSM software be used for legacy data centers or brand new ones?
- Is the solution scalable to meet future requirements?
- Does the FSM solution provide a high level of security?

Answering these questions will help to define the scope of requirements for FSM software.

**Create a long list**

Once the customer has decided that they require FSM software to oversee their data center operations, the next step would be to make a long list of the best options that are presently available in the market. Long lists help eliminate software that does not provide critical functionality, thereby reducing the list to be more compact and precise.

**Create a short list**

Once the list has been narrowed down, the customer can begin to compare different features and offerings of the FSM software as per the company’s needs. Pricing decisions are also taken to ensure that the software selected fits the IT budget. A highly efficient method of comparing various FSM software would be to opt for technology review platforms such as g2.com, which provide unbiased reviews and also provide different perspectives on the benefits or issues with various FSM software, and hear what other users have to say.

**Conduct demos**

Once the list has been further narrowed down, customers can then opt to check if the FSM software vendors are providing a live demo, or a free trial version (with limited functionality). FSM software is a significant commitment in terms of time and cost, and therefore making the right choice is critical for the customer. Customers can use the trial versions before finally committing to the purchase decision.

#### Selection of Field Service Management Software

**Choose a selection team**

Choosing the right team to work together on choosing the FSM software is a critical part of the process. This team will be in charge of identifying pain points to finally overseeing the entire implementation of FSM software.

### What Does Field Service Management Software Cost?

Field service management software can be a worthwhile investment for many businesses that handle a large volume of work orders. Subscription pricing, usually linked to the number of organizational users, is the most common pricing structure. Generally, subscription-based offerings have costs that start at $30–$50 per month for a single user and then increase by around $20–$30 per additional user per month for the most basic plans. Advanced tools and integrations typically require higher-priced subscription tiers that start at $100 or more per month.

### Field Service Management Software Trends

**Automation:** FSM software is automating more and more tedious tasks. Most of the automation applies to backend operations such as scheduling, dispatch management, contract, SLA and warranty management, and inventory management. The trend of automating these tedious tasks will help with streamlining the operational process.

**Predictive maintenance:** A major trend in field service management is predicting when repairs will need to be made. Lots of field service managers are connecting their field service tools with [IoT management software](https://www.g2.com/categories/iot-management). This helps them actively monitor equipment health and set up predetermined measures to prevent potential damage. Some IoT tools can even simulate normal device behavior which lets them compare against the current device’s health. This way they can see if field devices are in the best possible condition.

### Field Service Management Software FAQs

#### Most Popular FAQs

**Which field service management software has the best reviews?**

Across G2's field service management category, these platforms pair strong satisfaction scores with substantial review bases:

- [Jobber](https://www.g2.com/products/jobber) : 4.6 stars across 516 reviews, with reviewers citing one-day onboarding, on-site signing and payment, and a marketing suite that generates leads.
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse) : 4.7 stars across 370 reviews, praised for consolidating scheduling, dispatch, and invoicing with named support reps who answer fast.
- [ServiceTitan](https://www.g2.com/products/servicetitan) : 4.5 stars across 374 reviews, the operational backbone for HVAC and trades companies, with routing that cuts drive time.
- [Connecteam](https://www.g2.com/products/connecteam) : 4.6 stars across 3,505 reviews, a mobile-first workforce app whose time clock alone saves reviewers real payroll money.

Two honesty notes: [Zapium](https://www.g2.com/products/zapium) holds a perfect 5.0 on 159 reviews and [Zuper](https://www.g2.com/products/zuper) a 4.7 on 152, both far smaller bases than the leaders, so weigh score against sample size. And Connecteam spans many G2 categories beyond field service, so read the reviews tagged to this category specifically when comparing.

**What is the best HVAC field service management software?**

Based on the past year's reviews, four platforms lead for HVAC, with the choice coming down to cost structure:

- [ServiceTitan](https://www.g2.com/products/servicetitan): Reviews call it the backbone that keeps an HVAC business running, with real-time dispatch, on-site invoicing before leaving the home, and inventory tracking that prevents mid-job parts surprises, though the same reviews note it gets expensive once pro add-ons stack up.
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse): HVAC reviewers who moved from other field service tools report smooth switches and say the proposal tools already paid for the software.
- [Simpro](https://www.g2.com/products/simpro): Serves HVAC among its core trades, per the vendor, with reviewers in adjacent trades confirming strong quoting-to-invoicing flow with QuickBooks and MYOB links.
- [Jobber](https://www.g2.com/products/jobber): Counts HVAC among its 200,000-plus service pros, per the vendor.

The deciding review theme is cost structure: Flat and predictable at the Jobber and FieldPulse end, powerful but add-on-heavy at the ServiceTitan end.

**Which field service software has the best customer support?**

Three platforms earn the strongest customer support reviews in the past year, and customers name names:

- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse): Reviewers repeatedly credit individual reps for fast, followed-through answers, from onboarding through daily use.
- [Simpro](https://www.g2.com/products/simpro): Users call the tech help team knowledgeable and responsive, backed by detailed release notes and a comprehensive technical guide.
- [Workiz](https://www.g2.com/products/workiz): Reviewers say the team responds quickly to bug reports and visibly builds customer forum feedback into updates.

Experiences vary elsewhere: Some mid-market [ServiceTitan](https://www.g2.com/products/servicetitan) reviews describe email-only support with long waits, including after a data migration that went wrong, and [Zuper](https://www.g2.com/products/zuper) reviews describe the implementation team as less helpful than expected during a rollout that ran long, so file a real support ticket during the trial and time the answer.

**How long does field service management software take to implement?**

Anywhere from one day to several months, depending on the tool class. This question reflects a dominant pattern across search results for this category rather than a single source.

- **Days** : Companies switching to Jobber describe completing onboarding in a single day, and Connecteam construction crews go from hesitant to fluent in about a week.
- **Weeks** : The middle is structured onboarding, where FieldPulse reviewers credit its guided process for keeping new team members consistent.
- **Months** : The longer timelines belong to the platforms, where [Agentforce Field Service](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service) reviewers say autonomous scheduling needs near-complete data and sometimes a dedicated specialist, [Zuper](https://www.g2.com/products/zuper) reviews include implementation running longer than the sales process suggested, and [ServiceTitan](https://www.g2.com/products/servicetitan) reviews describe setup still absorbing time well after go-live.

Ask every vendor for the median days-to-first-invoice for customers your size, in writing.

**What are the best field service management platforms for non-IT teams?**

Most field service software users are tradespeople, not technologists, and the fastest adoption stories in the past year come from the trades-focused tools:

- [Workiz](https://www.g2.com/products/workiz): Administrators say every employee picks it up quickly in training, with a simple interface that lets admins switch features on and off.
- [Connecteam](https://www.g2.com/products/connecteam): Construction teams describe being hesitant to learn a new platform and coming around within about a week.
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews): Reviewers say the guys in the field find it very simple, helped by color-coded scheduling.
- [Jobber](https://www.g2.com/products/jobber/reviews): Crews sign, bill, and take payment on-site without office help.

The contrast sits at the platform end of the category, where all five [ServiceNow Field Service Management](https://www.g2.com/products/servicenow-field-service-management/reviews) reviewers in the window say setup and configuration need technical expertise and [Agentforce Field Service](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) users describe needing a dedicated specialist to tune scheduling: For a non-IT team, have your least technical technician run one real job end-to-end on a trial before anyone signs.

**Can field service management software deliver ROI with minimal customization?**

Yes, in one half of the category; the other half prices its return in configuration time. The minimal-customization wins cluster in the trades tools:

- **Jobber** : Companies switching from another platform describe completing onboarding in a single day, and solo electrician reviewers describe starting small and growing into it without changing systems.
- **FieldPulse** : Reviews say the estimate and proposal tools alone already paid for the investment.
- **Simpro** : Reviews report ROI arriving quicker than expected once the accounting link was live.

On the platform side, returns take longer to configure, with [Agentforce Field Service](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) reviewers saying it needs near-complete territory and skills data before the AI dispatches sensibly and [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) reviews noting setup was not easy and still absorbs time, with paid add-ons stacking on top: Match the tool class to your appetite for configuration first; only then compare features.

#### Small Business FAQs

**What is the most affordable field service management software for small businesses?**

Sticker prices in this category start around $30 to $50 per user monthly, but the past year's reviews show affordability is decided by what stacks on top; compare options across the [small business field service management](https://www.g2.com/categories/field-service-management/small-business) segment with that lens:

- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse) : Small trades reviewers describe fair pricing alongside the consolidation that removed other tools.
- [Jobber](https://www.g2.com/products/jobber) : Solo electrician reviewers call it structured to start small and grow into, though expense tracking sits behind a paid upgrade they feel should be standard.
- [Connecteam](https://www.g2.com/products/connecteam) : Reviews credit the time clock with real payroll savings by ending invoiced-hours guesswork.

Two cost notes from reviews: [Workiz](https://www.g2.com/products/workiz) users cite roughly $100 per technician, per-minute phone billing, and new features that arrive with added costs, and [ServiceTitan](https://www.g2.com/products/servicetitan) reviews mention promotional pricing that changed partway through a contract. Price the add-ons you will actually need, not the base plan.

**Which field service management software is the most user-friendly?**

Workiz, Jobber, FieldPulse, and Connecteam draw the strongest ease-of-use reviews in the past year.

- [Workiz](https://www.g2.com/products/workiz): Admins say every employee picks it up quickly, with a simple interface where features toggle on and off.
- [Jobber](https://www.g2.com/products/jobber): Reviewers call it easy in both the office and the field, down to on-site signatures and payment.
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse): Field crews describe it as very simple, helped by color-coded scheduling.
- [Connecteam](https://www.g2.com/products/connecteam): Teams reached fluency in about a week on an intuitive dashboard.

Views differ inside the same products, with some Workiz reviewers finding it harder to work with than the majority describe and [Simpro](https://www.g2.com/products/simpro) users noting its depth takes training before it clicks: User-friendly is a distribution, not a verdict, so read the low-star reviews for the product you like most.

**Which field service management software works best with QuickBooks?**

Simpro and Workiz have the most specific QuickBooks review evidence from the past year, with [Jobber](https://www.g2.com/products/jobber) and [Housecall Pro](https://www.g2.com/products/housecall-pro) also listing connections per the vendor:

- [Simpro](https://www.g2.com/products/simpro): Integrates directly with QuickBooks for AR, AP, and payment matching, per its reviewers, though reviews from teams moving off QuickBooks Desktop describe a steep migration curve and a manual accounting link they wish ran on a timer.
- [Workiz](https://www.g2.com/products/workiz): Syncs with QuickBooks Online, and reviewers confirm it works while flagging one live bug: Reopening a completed job can create duplicate invoices in the QuickBooks backend.

Whichever you shortlist, test the failure paths during trial: A reopened job, a partial payment, and an edited invoice will tell you more than a clean demo sync will.

#### Enterprise FAQs

**What is the best-rated field service management software for enterprises?**

Whether buyers ask for the best rating or the most trusted field service management software according to enterprise user reviews, the enterprise review base points to the same three platforms. Enterprise reviewers wrote 147 of the 917 field-service-tagged reviews G2 collected across leading products in this category in the past year, so pilots will tell you more than ratings at this segment; compare the segment directly on the [enterprise field service management](https://www.g2.com/categories/field-service-management/enterprise) page.

- [ServiceMax](https://www.g2.com/products/ptc-servicemax/reviews): Enterprise users in healthcare and IT services praise the Go mobile app's steady improvement and a low-code setup where service workflows are built by drag and drop rather than code.
- [ServiceNow Field Service Management](https://www.g2.com/products/servicenow-field-service-management/reviews): Reviewers trust its dynamic scheduling by skills, availability, and location, and note it holds up across multiple locations.
- [Agentforce Field Service](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews): Stands out for autonomous dispatch that checks parts and books the right technician unprompted, alongside IoT-driven predictive work orders.

Each carries its own flag in the same review base, with ServiceMax users reporting slow auto-sync that pushes technicians to manual syncs, every ServiceNow reviewer in the window flagging a learning curve, and Agentforce drawing cost notes plus its dependence on clean territory and skills data. [Oracle Field Service Cloud](https://www.g2.com/products/oracle-field-service-cloud), [IFS Cloud](https://www.g2.com/products/ifs-cloud), and [Dynamics 365 Field Service](https://www.g2.com/products/dynamics-365-field-service) also compete here, per the vendors, though little fresh review evidence surfaced for them in the window: Read enterprise-filtered low-star reviews before shortlisting, and ask each vendor for a reference running a fleet your size.

**What should enterprises evaluate in field service management platforms?**

Based on recent G2 reviews, enterprises should evaluate the following in field service management platforms:

- **Low-connectivity mobile behavior** : [Agentforce Field Service](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service) reviewers report the app slowing in basements and remote sites, and [ServiceNow Field Service Management](https://www.g2.com/products/servicenow-field-service-management) users flag the same weak-signal gap.
- **Data readiness** : Agentforce's AI dispatch makes poor assignments without well-mapped territories and skills, and ServiceNow admins stress that unclean inputs produce unreliable outputs.
- **Sync behavior** : [ServiceMax](https://www.g2.com/products/ptc-servicemax) technicians fall back to manual syncs when auto-sync lags.
- **Implementation ownership** : A [Zuper](https://www.g2.com/products/zuper) rollout ran past the promised timeline, and [ServiceTitan](https://www.g2.com/products/servicetitan) reviews include a data migration that lost and duplicated records, followed by slow email-only support.
- **Cost trajectory** : Pro-product add-ons and promotional pricing that changed mid-contract both surfaced in reviews this year.

Rank these five by your exposure, and put the answers in the contract rather than the deck.

**Which enterprise field service management platforms deliver performance and stability?**

At enterprise scale, the performance and stability questions get sharper because reviewers answer them from the field, not the office:

- [ServiceNow Field Service Management](https://www.g2.com/products/servicenow-field-service-management/reviews): Teams running it for years report reliable performance under many simultaneous users and describe it scaling cleanly across locations, though users flag a low-signal weakness plus performance dips under heavy data and deep customization.
- [Agentforce Field Service](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews): Reviewers report the mobile app turning slow in low-connectivity spots like basements and remote sites.
- [ServiceMax](https://www.g2.com/products/ptc-servicemax/reviews): Reviewers describe auto-sync lag that pushes technicians to manual syncs, with enterprise reviews noting performance issues and downtime despite the underlying platform's reputation.

Stability at a desk does not guarantee stability in a crawl space: Before contracting, pilot each finalist's mobile app at your worst-coverage sites and time a full work-order cycle there.

**How do field service management platforms handle integration with enterprise systems?**

Integration promises get tested, and reviews from the past year separate connections that work from connections that were sold.

- [Simpro](https://www.g2.com/products/simpro): Reviews credit the MYOB accounting integration with making ROI arrive quicker than expected, and describe running it directly into QuickBooks for AR, AP, and payment matching.
- [ServiceNow Field Service Management](https://www.g2.com/products/servicenow-field-service-management/reviews): Reviewers sync updates through Microsoft Teams and Outlook and connect it to other internal modules.
- [Agentforce Field Service](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews): Developers pull IoT sensor data in to generate predictive work orders.
- [Zuper](https://www.g2.com/products/zuper/reviews): Reviews offer the other side, where the HubSpot connection earns praise, but some reviewers describe the QuickBooks integration as a struggle and features presented during the sale that did not work as expected.

**Note** : Some [Workiz](https://www.g2.com/products/workiz/reviews) users mention a bug where reopening a finished job creates duplicate invoices in the QuickBooks backend: During trial, run a sandboxed test against your live ERP or accounting system, including the edge cases like reopened jobs and mid-cycle edits.