# Best Digital Process Automation (DPA) Software - Page 2 ## How Many Digital Process Automation (DPA) Software Products Does G2 Track? **Total Products under this Category:** 133 ### Category Stats (Jul 2026) - **Average Rating:** 4.57/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** HighGear (+1.06%) - Among all products in this category, HighGear recorded the largest rating increase compared to last month _Last updated: July 31, 2026_ ## How Does G2 Rank Digital Process Automation (DPA) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 8,800+ Authentic Reviews - 133+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Digital Process Automation (DPA) Software ![G2 Grid® for Digital Process Automation (DPA) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/digital-process-automation-dpa/grids.png?focus%5B%5D=3066&focus%5B%5D=20785&focus%5B%5D=1507&focus%5B%5D=18747&focus%5B%5D=160897&focus%5B%5D=1711&focus%5B%5D=83902&focus%5B%5D=1221) Highlighted products: Laserfiche, Bizagi, Appian, AuraQuantic, MuleSoft Automation, Creatio, Retool, and Pega Platform. Underlying data: [Grid® JSON](https://www.g2.com/categories/digital-process-automation-dpa/grids.json?focus%5B%5D=laserfiche&focus%5B%5D=bizagi&focus%5B%5D=appian&focus%5B%5D=auraquantic&focus%5B%5D=mulesoft-automation&focus%5B%5D=creatio&focus%5B%5D=retool&focus%5B%5D=pega-platform) **Sponsored** ### LabCollector LIMS & ELN LabCollector is a comprehensive laboratory management software solution designed to streamline and enhance the organization, centralization, and tracking of reagents, samples, tests, experiments, workflows, lab data, and processes. This software is tailored for laboratories seeking to maintain full compliance with ISO and FDA standards, ensuring that all operations are conducted within regulatory guidelines. Targeted at a diverse audience that includes research institutions, clinical laboratories, and pharmaceutical companies, LabCollector provides an adaptable platform that meets the varied needs of laboratory professionals. Its modular design allows users to customize the software according to their specific requirements, making it suitable for small labs as well as larger research facilities. The software supports a wide range of use cases, from tracking sample integrity and managing reagent inventories to automating complex workflows and ensuring data accuracy across various laboratory processes. One of the standout features of LabCollector is its ability to connect with any type and brand of laboratory instruments, including balances, analyzers, diagnostics, and chromatography systems. This connectivity enables users to build secure automation workflows that enhance data integrity and reduce the potential for human error. Additionally, the software's integration capabilities extend to various enterprise systems, such as ERP, CRM, QMS, and EMR/EHR, through simple HL7, XML, and CSV file exchanges, as well as API connections and data mapping. This flexibility allows laboratories to maintain seamless operations and data flow across different platforms. LabCollector also includes proactive alert and notification features that keep users informed about important aspects of their laboratory operations. Users receive timely reminders regarding equipment maintenance, warranty status, and the expiration or quantity of reagents and samples. This functionality not only helps in maintaining optimal laboratory conditions but also aids in inventory management, ensuring that critical resources are always available when needed. Overall, LabCollector stands out in the laboratory management software category by offering a robust, flexible, and user-friendly solution that adapts to the evolving needs of laboratories. Its comprehensive features, combined with the ability to integrate with existing systems and automate workflows, make it an invaluable tool for enhancing laboratory efficiency and compliance. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1614&secure%5Bchosen_at%5D=2026-07-31T16%3A39%3A15Z&secure%5Bdisplayable_resource_id%5D=1698&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1698&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=12396&secure%5Bresource_id%5D=1614&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fdigital-process-automation-dpa%3Fpage%3D2%26platform%3Dhootsuite&secure%5Btoken%5D=36804be6927e75a868b4f46ce3076575ad28a4835bb5e2b0d41ca8d00f242b49&secure%5Burl%5D=https%3A%2F%2Fwww.labcollector.com%2F&secure%5Burl_type%5D=company_website) ### [ANOW! Suite](https://www.g2.com/products/anow-suite/reviews) ANOW! Suite is a comprehensive Workload Automation, Orchestration, and Observability platform developed by Beta Systems, specifically designed to streamline and enhance enterprise operations across diverse environments. This solution caters to organizations seeking to optimize their workflows, ensuring that processes run smoothly, from traditional on-premises mainframes to modern cloud infrastructures. By providing a unified approach to managing workloads, ANOW! Suite empowers businesses to maintain efficiency and adaptability in an increasingly complex technological landscape. ANOW! Suite is particularly beneficial for organizations that operate in heterogeneous environments. These may include businesses with a mix of legacy systems and contemporary cloud solutions. The platform's versatility allows it to integrate seamlessly with existing infrastructure, making it an ideal choice for enterprises looking to modernize their operations without the need for extensive overhauls. One of the standout benefits of ANOW! Suite is the end-to-end visibility and control over enterprise processes. This capability allows users to monitor and manage workflows in real time, ensuring that any issues can be quickly identified and addressed. Additionally, the platform offers low-code/no-code integration capabilities, which enable users to create custom workflows without requiring extensive programming knowledge. This feature significantly reduces the time and resources needed for implementation, making it accessible to a wider range of users within an organization. Furthermore, ANOW! Suite is designed to accelerate processing speeds by 20-40%, contributing to enhanced operational efficiency. This performance boost, combined with the potential for up to a 55% reduction in total cost of ownership (TCO), positions the platform as a cost-effective solution for enterprises. With its emphasis on compliance, transparency, and efficient resource management, ANOW! Suite not only meets the demands of modern businesses but also provides the flexibility needed to adapt to evolving market conditions. Trusted by enterprises worldwide, it stands as a robust choice for organizations aiming to optimize their workload management and orchestration processes. **Average Rating:** 4.2/5.0 **Total Reviews:** 45 #### How Do G2 Users Rate ANOW! Suite? - **Workflow Automation:** 10.0/10 (Category avg: 9.0/10) - **Workflow Mapping:** 10.0/10 (Category avg: 9.0/10) - **Ease of Use:** 8.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind ANOW! Suite? - **Seller:** [Beta Systems Software AG](https://www.g2.com/sellers/beta-systems-software-ag-b1443673-394c-46ac-b09d-c606d5372178) - **Company Website:** www.betasystems.com - **Year Founded:** 1983 - **HQ Location:** Berlin, DE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7b0eaa25cdef500a3cfaca8b0fa86b89a6f63eb59c29b889539d23a9bd9a971&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbeta-systems-software-ag&secure%5Burl_type%5D=linkedin_company_website) 361 employees on LinkedIn® - **Phone:** +49 (0) 30 72 61 18 0 #### Who Uses This Product? - **Top Industries:** Information Technology and Services - **Company Size:** 48% Small, 30% Medium #### What Do G2 Reviewers Say About ANOW! Suite? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **centralized management** in ANOW! Suite, streamlining reporting, tracking, and automating tasks efficiently. - Users value the **intuitive interface** of ANOW! Suite, greatly enhancing their daily workflow and organization. - Users love the **process simplification** of ANOW! Suite, enjoying streamlined workflows and enhanced task organization. - Users value the **real-time monitoring** of ANOW! Suite, enhancing visibility and streamlining workflow management significantly. - Users appreciate how ANOW! Suite provides **streamlined workflow management** , simplifying complex tasks and enhancing productivity. ##### Cons - Users find ANOW! Suite has a **difficult learning curve** , particularly due to confusing terms and cumbersome structures. - Users find ANOW! Suite to have **beginner unfriendliness** , presenting challenges in understanding terms and navigating the platform. - Users find the **complexity** of ANOW! Suite cumbersome, struggling with rigid structures and unsuitable canned options. - Users find the **cost per user high** , particularly burdensome for smaller businesses trying to manage expenses. - Users find the **difficult setup** of ANOW! Suite challenging initially, though resources and support help mitigate the issue. #### What Are Recent G2 Reviews of ANOW! Suite? **["ANOW Centralizes Automation and Monitoring, Saving Us Time! A Reliable Buddy for Workflow Automation"](https://www.g2.com/survey_responses/anow-suite-review-13076299)** **Rating:** 4.5/5.0 stars _— Sneha D._ [Read full review](https://www.g2.com/survey_responses/anow-suite-review-13076299) **["Streamlined Appraisal Workflow, Minor Mobile App Quirks"](https://www.g2.com/survey_responses/anow-suite-review-12869732)** **Rating:** 4.0/5.0 stars _— Ujjal K._ [Read full review](https://www.g2.com/survey_responses/anow-suite-review-12869732) ### [IBM Process Automation Manager Open Edition](https://www.g2.com/products/ibm-process-automation-manager-open-edition/reviews) Today's business environment is changing more rapidly than ever. To succeed, your business has to be agile. It must respond quickly as markets, customer needs, and regulations change. But the path to agile operations is fraught with challenges: How do you incorporate the right policy, procedure, process, and application changes in time to stay ahead of the competition and grow the business? Business process management (BPM) and business rules management (BRM) systems help business and IT users collaborate to manage business logic and quickly modify procedures and policies as needed. Red Hat® JBoss® BPM Suite is leading the way. Red Hat JBoss BPM Suite for OpenShift extends the capabilities to our Platform-as-a-Service (PaaS) solution, Red Hat OpenShift, for process services in the cloud. **Average Rating:** 4.4/5.0 **Total Reviews:** 17 #### How Do G2 Users Rate IBM Process Automation Manager Open Edition? - **Workflow Automation:** 9.2/10 (Category avg: 9.0/10) - **Data Mapping:** 7.9/10 (Category avg: 8.7/10) - **Workflow Mapping:** 7.5/10 (Category avg: 9.0/10) - **Ease of Use:** 8.3/10 (Category avg: 8.9/10) #### Who Is the Company Behind IBM Process Automation Manager Open Edition? - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Year Founded:** 1911 - **HQ Location:** Armonk, New York, United States - **Twitter:** @IBMSecurity 74,660 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website) 328,202 employees on LinkedIn® - **Ownership:** SWX:IBM #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 50% Large, 30% Medium #### What Are Recent G2 Reviews of IBM Process Automation Manager Open Edition? **["It is user friendly."](https://www.g2.com/survey_responses/ibm-process-automation-manager-open-edition-review-5144759)** **Rating:** 5.0/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/ibm-process-automation-manager-open-edition-review-5144759) **["Automation Manager REDHAT"](https://www.g2.com/survey_responses/ibm-process-automation-manager-open-edition-review-5141961)** **Rating:** 5.0/5.0 stars _— Verified User in Facilities Services_ [Read full review](https://www.g2.com/survey_responses/ibm-process-automation-manager-open-edition-review-5141961) #### What Are G2 Users Discussing About IBM Process Automation Manager Open Edition? - [Is Red Hat Process Automation Manager open source?](https://www.g2.com/discussions/is-red-hat-process-automation-manager-open-source) - [What is Process Automation Manager?](https://www.g2.com/discussions/what-is-process-automation-manager) - [What are the components of Red Hat process automation?](https://www.g2.com/discussions/what-are-the-components-of-red-hat-process-automation) - [What is Redhat automation manager?](https://www.g2.com/discussions/what-is-redhat-automation-manager) ### [Kuali Build](https://www.g2.com/products/kuali-build/reviews) Kuali Build is accelerating digital transformation in higher education. In today's digital era, colleges and universities are in dire need of seamless, integrated, and user-friendly platforms. Kuali Build addresses these needs head-on. Here's how: Mobile-Friendly Forms: No more PDFs or paper forms. With Kuali Build, you can create branded online forms that not only look authentic to your institution but are also mobile-responsive. This ensures that students, staff, and faculty have a consistent experience regardless of the device they use. Advanced Workflow Automations: The tool supports sophisticated workflow automations, complete with branching logic. This ensures smooth operations, reduces administrative burdens, and enhances user experiences. Distributed Management & Citizen Developers: One of Kuali Build's standout features is its capability for distributed management. Departments across a campus can take the reins, creating their own forms and workflows. Empowering these "citizen developers" not only fosters innovation within departments but also unburdens Central IT, letting them focus on broader strategic initiatives. Integration & Data Governance: Say goodbye to data silos! The robust API ensures that Kuali Build melds effortlessly with existing systems. The direct consequence? A streamlined flow of data and reinforced data governance. Preventing "Rogue" Moves: We understand the impulse departments might have to implement their own solutions when faced with challenges. Kuali Build offers them the control they crave, ensuring they remain within the bounds of vetted, secure solutions rather than resorting to potentially insecure third-party systems. Superior Security: Since Kuali Build is the singular, vetted platform used across departments, it offers unmatched security compared to a motley of different third-party applications. Clean & User-Friendly UX: One of its greatest assets is its intuitive user experience. The platform is designed to be approachable, allowing even those without extensive tech backgrounds to craft advanced forms and workflow automations without needing perennial support from IT. For higher education IT leaders aiming for a unified, efficient, and forward-thinking digital strategy, Kuali Build is the ultimate choice. **Average Rating:** 4.9/5.0 **Total Reviews:** 15 #### How Do G2 Users Rate Kuali Build? - **Workflow Automation:** 9.7/10 (Category avg: 9.0/10) - **Data Mapping:** 9.2/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.3/10 (Category avg: 9.0/10) - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) #### Who Is the Company Behind Kuali Build? - **Seller:** [Kuali](https://www.g2.com/sellers/kuali-8ea24d67-a94c-49dd-82e1-d9409e42bb05) - **Year Founded:** 2014 - **HQ Location:** Lehi, UT - **Twitter:** @Kuali 1,303 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f90b244af9d539a7d0bb6736d8cdcf1a7abeb246c15ebe52f14bf3e4bf4b2b10&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4606528%2F&secure%5Burl_type%5D=linkedin_company_website) 100 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Higher Education - **Company Size:** 40% Medium, 40% Large #### What Do G2 Reviewers Say About Kuali Build? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **automation capabilities** of Kuali Build, enabling rapid development of complex workflow solutions easily. - Users value the **robust capabilities** of Kuali Build, enabling efficient workflow solutions without needing programming skills. - Users praise the **collaboration features** of Kuali Build, significantly boosting workflow efficiency and teamwork. - Users appreciate the **excellent customer support** of Kuali Build, which enhances their overall experience and satisfaction. - Users appreciate the **ease of use** of Kuali Build, allowing swift creation of complex solutions without coding. ##### Cons - Users find **integration issues** with Kuali Build, requiring additional tools or programming for effective data connections. - Users find the **limited reporting** options in Kuali Build inadequate, often requiring third-party tools for data integration. - Users find Kuali Build lacking in **missing features** like out-of-the-box reporting and robust integration services. #### What Are Recent G2 Reviews of Kuali Build? **["Through the roof with Kuali Build"](https://www.g2.com/survey_responses/kuali-build-review-10402422)** **Rating:** 5.0/5.0 stars _— Verified User in Higher Education_ [Read full review](https://www.g2.com/survey_responses/kuali-build-review-10402422) **["Kuali Build is a simple, easy to learn and use form builder with powerful options for advanced apps."](https://www.g2.com/survey_responses/kuali-build-review-9787240)** **Rating:** 5.0/5.0 stars _— Brandon M._ [Read full review](https://www.g2.com/survey_responses/kuali-build-review-9787240) ### [AppMaster.io](https://www.g2.com/products/appmaster-io/reviews) AppMaster.io is a no-code platform designed to help businesses create production-level applications with code generation: backend, web, and native mobile apps. With AppMaster.io, you can grow from an MVP to an enterprise solution with millions of requests per minute, while having total control over where you deploy your application, and remaining independent from the platform with source code exports. Key features: - Design relational databases in PostgreSQL-compatible format with total flexibility in a visual designer - Manage complex business logic with hundreds of functions and an intuitive drag & drop interface - Create and manage access to your API and configure your endpoints with middleware, automatically generate API documentation - Build web dashboards in minutes with auto-generated pages and prebuilt components - Design native mobile applications for iOS & Android, and publish them to Google Play & App Store - Deploy your application in clusters to the AppMaster.io cloud, AWS, Azure, Google Cloud, or a local server, and export the binaries & source code at any moment - Power up your app and connect it with your favorite tools with modules (authorization, email, SMS, Stripe, Telegram, AWS, Slack, Zoom, and dozens of others) **Average Rating:** 4.9/5.0 **Total Reviews:** 113 #### How Do G2 Users Rate AppMaster.io? - **Workflow Automation:** 9.5/10 (Category avg: 9.0/10) - **Data Mapping:** 9.2/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.7/10 (Category avg: 9.0/10) - **Ease of Use:** 9.5/10 (Category avg: 8.9/10) #### Who Is the Company Behind AppMaster.io? - **Seller:** [AppMaster.io](https://www.g2.com/sellers/appmaster-io) - **Year Founded:** 2020 - **HQ Location:** San Francisco, US - **Twitter:** @appmaster\_io 279 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7aab76bc9b428ccc60be2f40e987784ac03d038ba6938af2fb6d28dc76284bdd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fappmasterio%2F&secure%5Burl_type%5D=linkedin_company_website) 19 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Chief Executive Officer - **Top Industries:** Computer Software, Financial Services - **Company Size:** 80% Small, 12% Medium #### What Do G2 Reviewers Say About AppMaster.io? _AI-generated summary from verified user reviews_ ##### Pros - Users find AppMaster.io to be **incredibly easy to use** , enabling even beginners to create applications effortlessly. - Users love the **no coding** approach of AppMaster.io, making website and app development accessible and efficient. - Users value AppMaster.io for its **exceptional no-code capabilities** , enabling quick app development without coding skills. - Users love the **ease of use** with AppMaster.io, enabling app creation without any coding knowledge required. - Users find AppMaster.io's **intuitive app development** tools empower even beginners to create high-quality applications effortlessly. ##### Cons - Users are frustrated by the **cost issues** of AppMaster.io, feeling trial restrictions limit their ability to assess the platform. - Users find the **pricing issues** problematic, as there’s no free trial or app creation on the free plan. - Users find AppMaster.io to be **expensive** , particularly due to the lack of a free trial option. - Users note a **lack of intuitive design and outdated documentation** in AppMaster.io, affecting learning and usability. - Users find **difficult learning** curves due to outdated documentation and confusing interface connections, leading to frustration. #### What Are Recent G2 Reviews of AppMaster.io? **["Fast, Easy No-Code Platform with Full Source Control"](https://www.g2.com/survey_responses/appmaster-io-review-11960105)** **Rating:** 4.5/5.0 stars _— Brand B._ [Read full review](https://www.g2.com/survey_responses/appmaster-io-review-11960105) **["Full Source Code Access & Effortless Setup"](https://www.g2.com/survey_responses/appmaster-io-review-11908163)** **Rating:** 4.5/5.0 stars _— Fahad K._ [Read full review](https://www.g2.com/survey_responses/appmaster-io-review-11908163) #### What Are G2 Users Discussing About AppMaster.io? - [What is AppMaster.io used for?](https://www.g2.com/discussions/what-is-appmaster-io-used-for) - 1 comment ### [TrueContext](https://www.g2.com/products/truecontext/reviews) TrueContext is the field service workflow platform for today’s connected worker. It enables frontliners with smart, context-aware forms and AI-augmented mobile workflows, unlocking technician mastery and productivity at scale. The platform unifies people, processes, and data so technicians can focus on real work, not busywork — enabling data-driven field service without the data burden. Built for operational excellence, TrueContext transforms field action into strategic vision, turning every job into a source of real-time intelligence that compounds long-term success. Over 100,000 users in high-complexity, low-connectivity field environments use TrueContext every day to improve asset uptime, ensure safety and compliance, and deliver certainty to customers. --- KEY PRODUCT FEATURES Offline, cross-platform mobile forms that work anywhere, anytime TrueContext’s cross-platform mobile app delivers reliable performance in any environment. Offline capabilities let technicians access service history, go through workflows, and capture photos, signatures, and GPS coordinates without connectivity. Everything syncs automatically when your techs reconnect. Field service software needs to work where your teams work, including basements, oil rigs, and medical facilities. TrueContext stays productive regardless of location or network conditions. Build custom field service workflows without coding TrueContext’s low-code platform empowers operations teams to create, deploy, and modify guided workflows tailored to your field service needs. Operations teams can build adaptive forms with conditional logic and data validation that reduce errors and improve first-time fix rates, without IT dependencies or development time. Workflows guide technician behavior, reduce human error, and deliver audit-ready data back to enterprise systems. Operations teams control the process, and field teams get clear instructions that make complex jobs simpler. Automated field service reporting and documentation TrueContext eliminates manual paperwork by automatically generating custom reports in multiple formats (PDF, HTML, and Word) from completed forms. Reports are instantly distributed to stakeholders, customers, and back-office systems with timestamps, audit trails, and compliance-ready documentation. Administrative burden drops. Data accuracy improves. Workflow analytics show you where processes can be optimized, turning every completed job into insight that makes the next one better. Actionable, real-time analytics for field operations With configurable dashboards, you get immediate visibility into field performance metrics. Drill down into submission analytics by form, team, user, and location to identify trends and address issues before they escalate. Connect to your existing business intelligence tools for extended analysis. Add Birst integration to gain deeper insights into how field performance impacts your broader business goals. **Average Rating:** 4.4/5.0 **Total Reviews:** 416 #### How Do G2 Users Rate TrueContext? - **Workflow Automation:** 8.2/10 (Category avg: 9.0/10) - **Data Mapping:** 8.6/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.3/10 (Category avg: 9.0/10) - **Ease of Use:** 8.7/10 (Category avg: 8.9/10) #### Who Is the Company Behind TrueContext? - **Seller:** [TrueContext Incorporated](https://www.g2.com/sellers/truecontext-incorporated) - **Company Website:** truecontext.com - **Year Founded:** 2001 - **HQ Location:** Ontario, Canada - **Twitter:** @TrueContext 156 Twitter followers - **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=868de7b91505a66a55371e57e5bde04cbe89f5a0e3b287bc2dc0e30393ad2236&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2FTrueContext&secure%5Burl_type%5D=linkedin_company_website) 106 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** IT Manager - **Top Industries:** Construction, Oil & Energy - **Company Size:** 38% Medium, 32% Large #### What Do G2 Reviewers Say About TrueContext? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of TrueContext, enabling efficient form management and user-friendly navigation. - Users appreciate the **flexibility in form creation** with TrueContext, enabling efficient and easy building and updating of forms. - Users appreciate the **form customization options** of TrueContext, enabling easy creation and updates for field technicians. - Users appreciate the **high level of control and standardization** from TrueContext, enhancing data accuracy and compliance. - Users value the **customization capabilities** of TrueContext, allowing tailored workflows and enhanced operational efficiency. ##### Cons - Users find the **form design process complicated** , particularly with large forms and advanced logic, leading to maintenance challenges. - Users find the **steep learning curve for advanced features** of TrueContext challenging, requiring significant time and expertise to master. - Users find the **complexity** of managing advanced forms and workflows can be time-consuming and challenging. - Users find **limitations in submissions and complicated form designs** , causing frustration with editing and navigation challenges. - Users find the **limited features** of TrueContext restricting, desiring more customization and template options. #### What Are Recent G2 Reviews of TrueContext? **["TrueContext: Flexible Forms, Reliable Performance, and Excellent Support"](https://www.g2.com/survey_responses/truecontext-review-13060963)** **Rating:** 5.0/5.0 stars _— Jonathan u._ [Read full review](https://www.g2.com/survey_responses/truecontext-review-13060963) **["An excellent tool for digitization and creation of information flows"](https://www.g2.com/survey_responses/truecontext-review-9470282)** **Rating:** 5.0/5.0 stars _— Brandon V._ [Read full review](https://www.g2.com/survey_responses/truecontext-review-9470282) ### [UI Bakery](https://www.g2.com/products/ui-bakery/reviews) UI Bakery is a low-code application development platform that helps teams build internal tools, backoffice applications, and customer-facing portals using AI-assisted generation combined with visual configuration. UI Bakery belongs to the low-code and AI application builder software category. It is designed for product teams, engineers, data teams, operations, and business users who need to create custom applications on top of existing data sources without building everything from scratch. The platform focuses primarily on AI-driven app creation, where users describe what they want to build and the system generates working applications, logic, and UI, with drag-and-drop configuration available as a complementary approach. UI Bakery is commonly used to build internal dashboards, admin panels, CRUD applications, approval workflows, data management tools, and lightweight customer portals. It supports both technical and non-technical users by allowing collaboration between people who prompt and configure apps and developers who extend or fine-tune them when needed. Key capabilities and characteristics include: - AI-powered app generation that creates UI, data bindings, and logic from natural language prompts - Visual builder with drag-and-drop components for layout, forms, tables, and workflows - Integration with databases and APIs such as REST, GraphQL, PostgreSQL, MySQL, MongoDB, and third-party services - Support for authentication and authorization, including role-based access control, single sign-on, and audit logs for internal applications UI Bakery can be deployed as a cloud-hosted service or self-hosted, which makes it suitable for organizations with security, compliance, or data residency requirements. It is used across industries where software development is not the core business but custom internal tooling is required, including finance, healthcare, logistics, manufacturing, and professional services. Additional platform features include: - Environment management for development, staging, and production - Version control and collaboration for teams working on the same application - Custom JavaScript support for extending logic beyond visual configuration - Reusable templates and components to standardize internal tooling UI Bakery is typically adopted by teams that want to reduce the time and effort required to build and maintain internal applications while keeping control over data, security, and customization. It is positioned for organizations that want to combine AI-assisted development with structured low-code tooling rather than relying on fully manual coding or static app generators. **Average Rating:** 4.6/5.0 **Total Reviews:** 130 #### How Do G2 Users Rate UI Bakery? - **Workflow Automation:** 9.2/10 (Category avg: 9.0/10) - **Data Mapping:** 9.1/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.9/10 (Category avg: 9.0/10) - **Ease of Use:** 8.7/10 (Category avg: 8.9/10) #### Who Is the Company Behind UI Bakery? - **Seller:** [UI Bakery](https://www.g2.com/sellers/ui-bakery) - **Company Website:** uibakery.io - **Year Founded:** 2018 - **HQ Location:** Lakewood, Colorado - **Twitter:** @UiBakery 887 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f0bb2352d04169994a81f9a52cb4521a78ed4ffb38da9865043684be3f83477b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F26258965%2F&secure%5Burl_type%5D=linkedin_company_website) 12 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 76% Small, 19% Medium #### What Do G2 Reviewers Say About UI Bakery? _AI-generated summary from verified user reviews_ ##### Pros - Users find UI Bakery to be **extremely easy to use** , streamlining design and development effortlessly. - Users love the **intuitive interface** of UI Bakery, enabling quick transitions from ideas to functional prototypes effortlessly. - Users appreciate the **intuitive design** of UI Bakery, finding it straightforward and easy to use. - Users value the **easy creation** process in UI Bakery, simplifying design and development with powerful features and support. - Users rave about the **fast development** capabilities of UI Bakery, turning ideas into prototypes quickly and efficiently. ##### Cons - Users experience **performance issues** with the AI, causing errors that lead to wasted time and credits. - Users experience **software bugs** that disrupt workflows, leading to frustration and wasted credits during project development. - Users find the **limited features** of UI Bakery hinder budget planning and complex workflows, affecting usability. - Users find the **user interface difficult to navigate** , complicating the experience and accessibility of features. - Users desire **missing features** in UI Bakery, including more templates, better documentation, and smoother data handling. #### What Are Recent G2 Reviews of UI Bakery? **["UI Bakery Turned Our Decision Engine into a Boardroom-Ready Asset—Fast"](https://www.g2.com/survey_responses/ui-bakery-review-13028067)** **Rating:** 5.0/5.0 stars _— kunal t._ [Read full review](https://www.g2.com/survey_responses/ui-bakery-review-13028067) **["UI Bakery: “Delphi for the Web” with Fast RAD and Built-In AI Support"](https://www.g2.com/survey_responses/ui-bakery-review-12645178)** **Rating:** 5.0/5.0 stars _— Marc K._ [Read full review](https://www.g2.com/survey_responses/ui-bakery-review-12645178) #### What Are G2 Users Discussing About UI Bakery? - [What does Ui Bakery do?](https://www.g2.com/discussions/what-does-ui-bakery-do) - [What is the use of Ui Bakery?](https://www.g2.com/discussions/what-is-the-use-of-ui-bakery) - [Is UI bakery free?](https://www.g2.com/discussions/is-ui-bakery-free) - 1 comment - [What is UI Bakery?](https://www.g2.com/discussions/what-is-ui-bakery) ### [FlowForma Process Automation](https://www.g2.com/products/flowforma-process-automation/reviews) FlowForma is a type of process automation solution designed to help users digitize, automate, and optimize business processes across various complexities. This enterprise-grade platform leverages AI technology to provide a no-code environment, allowing users, regardless of their technical expertise, to create and manage automated workflows efficiently. By integrating intelligent automation into everyday operations, FlowForma addresses the growing need for organizations to enhance productivity and streamline processes. The target audience for FlowForma includes business leaders, IT professionals, and organizations of all sizes seeking to improve their operational efficiency. With its user-friendly interface, FlowForma caters to both small businesses and large enterprises, making it an adaptable solution for diverse industries. Specific use cases range from automating simple tasks, such as data entry and approvals, to managing complex workflows that require intricate decision-making and collaboration among multiple stakeholders. Key features of FlowForma include its agentic AI capabilities, which allow users to design and optimize processes with the assistance of AI as an active collaborator. This functionality not only enhances the automation experience but also enables users to evolve their processes intelligently over time. The platform is built to be scalable and secure, ensuring that organizations can grow and adapt their automation strategies without compromising data integrity or system performance. FlowForma stands out in the process automation category by making automation accessible and affordable. With over 300,000 users worldwide, the platform has proven its effectiveness in delivering measurable results. Users benefit from the ability to streamline operations, reduce manual errors, and enhance overall productivity. The no-code aspect of FlowForma empowers individuals to take control of their automation needs without relying heavily on IT resources, fostering a culture of innovation and agility within organizations. In addition to its robust features, FlowForma offers a free trial, allowing potential users to experience the platform's capabilities firsthand. This trial period provides an opportunity for organizations to evaluate how FlowForma can transform their processes and drive efficiency, ultimately leading to improved business outcomes. **Average Rating:** 4.5/5.0 **Total Reviews:** 99 #### How Do G2 Users Rate FlowForma Process Automation? - **Workflow Automation:** 9.3/10 (Category avg: 9.0/10) - **Data Mapping:** 8.5/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.2/10 (Category avg: 9.0/10) - **Ease of Use:** 8.7/10 (Category avg: 8.9/10) #### Who Is the Company Behind FlowForma Process Automation? - **Seller:** [FlowForma](https://www.g2.com/sellers/flowforma) - **Company Website:** www.flowforma.com - **Year Founded:** 2012 - **HQ Location:** Dublin - **Twitter:** @FlowForma 493 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d8ec461bbb23cfd8e1e06c473b1db290cc223f47786968e481e74f6a1dcb154f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10197246%2F&secure%5Burl_type%5D=linkedin_company_website) 26 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Construction, Information Technology and Services - **Company Size:** 64% Medium, 26% Small #### What Do G2 Reviewers Say About FlowForma Process Automation? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **ease of use** in FlowForma Process Automation enhances efficiency and integration within their business. - Users find **automation features** of FlowForma invaluable for enhancing efficiency and simplifying client data management. - Users commend the **efficiency** of FlowForma, highlighting its ability to streamline workflows and reduce workload effectively. - Users find **automation efficiency** in FlowForma Process Automation boosts productivity and simplifies data management seamlessly. - Users value the **productivity improvement** FlowForma delivers, enhancing efficiency and reducing team workload significantly. ##### Cons - Users find the **learning curve steep** , requiring time and training to navigate FlowForma’s system effectively. - Users find the **difficult learning curve** of FlowForma challenging, requiring time and training to navigate effectively. - Users find the **missing features** in FlowForma Process Automation lead to customization and integration limitations. - Users find that **learning difficulty** impacts their ability to navigate and manage complex tasks effectively in FlowForma. - Users find the **complexity** of FlowForma challenging, hindering smooth navigation and efficient task management. #### What Are Recent G2 Reviews of FlowForma Process Automation? **["FlowForma Makes Automating Forms and Document Generation a Breeze"](https://www.g2.com/survey_responses/flowforma-process-automation-review-12473742)** **Rating:** 4.0/5.0 stars _— Jolanta L._ [Read full review](https://www.g2.com/survey_responses/flowforma-process-automation-review-12473742) **["Intuitive Workflow Design with Powerful Built-In Rules"](https://www.g2.com/survey_responses/flowforma-process-automation-review-13177229)** **Rating:** 5.0/5.0 stars _— Verified User in Construction_ [Read full review](https://www.g2.com/survey_responses/flowforma-process-automation-review-13177229) #### What Are G2 Users Discussing About FlowForma Process Automation? - [What do you like most about FlowForma for process automation, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-flowforma-for-process-automation-and-what-could-be-improved) - [What is FlowForma Process Automation used for?](https://www.g2.com/discussions/what-is-flowforma-process-automation-used-for) - 1 comment ### [Flowingly](https://www.g2.com/products/flowingly/reviews) Flowingly is a no-code process and automation platform built for councils and public sector organisations in New Zealand and Australia. It helps teams capture SOPs with AI, map and automate workflows, and improve processes - faster, cheaper, and more clearly than ever before. Trusted by 40% of New Zealand councils, with 100% local support and data hosting. **Average Rating:** 4.5/5.0 **Total Reviews:** 48 #### How Do G2 Users Rate Flowingly? - **Workflow Automation:** 9.0/10 (Category avg: 9.0/10) - **Data Mapping:** 8.2/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.3/10 (Category avg: 9.0/10) - **Ease of Use:** 8.8/10 (Category avg: 8.9/10) #### Who Is the Company Behind Flowingly? - **Seller:** [Flowingly Limited](https://www.g2.com/sellers/flowingly-limited) - **Year Founded:** 2016 - **HQ Location:** Auckland, NZ - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=55d367d133db29f2eea7864ce37d3d628aa7b7f3cdd65bfa33a4a10826f7657f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18046451%2F&secure%5Burl_type%5D=linkedin_company_website) 27 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Government Administration, Information Technology and Services - **Company Size:** 60% Medium, 33% Small #### What Do G2 Reviewers Say About Flowingly? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Flowingly, appreciating its intuitive interface and rapid deployment capabilities. - Users appreciate the **automation capabilities** of Flowingly, facilitating ongoing updates and consistent project tracking. - Users commend the **responsive customer support** of Flowingly, enhancing their overall experience and satisfaction. - Users value Flowingly for its **quick implementation and powerful features** , enabling rapid design and deployment of workflows. - Users praise the **intuitive process automation** of Flowingly, making mapping and sharing workflows seamless and efficient. ##### Cons - Users face **complexity in workflow design** due to the restrictive licensing structure affecting accessibility for all employees. - Users find the **cost issues** with Flowingly challenging, limiting access to workflows for all staff members. - Users note the lack of a **built-in repository** in Flowingly, relying instead on external document management systems. - Users note the **lack of a built-in repository** in Flowingly, requiring reliance on external document management systems. - Users find Flowingly **expensive** due to its licensing structure, making universal access for all employees challenging. #### What Are Recent G2 Reviews of Flowingly? **["Flowingly Made SOPs Effortless—Intuitive Platform with Outstanding Support"](https://www.g2.com/survey_responses/flowingly-review-12986281)** **Rating:** 5.0/5.0 stars _— Mardi H._ [Read full review](https://www.g2.com/survey_responses/flowingly-review-12986281) **["Recent implementation and loving it!"](https://www.g2.com/survey_responses/flowingly-review-12552040)** **Rating:** 4.0/5.0 stars _— Kiara L._ [Read full review](https://www.g2.com/survey_responses/flowingly-review-12552040) #### What Are G2 Users Discussing About Flowingly? - [What is Flowingly used for?](https://www.g2.com/discussions/what-is-flowingly-used-for) ### [PagerDuty Process Automation](https://www.g2.com/products/pagerduty-process-automation/reviews) Your company isn’t as efficient as it could be because your unique systems and processes don’t fit the way you work. As a result, people end up doing a lot of manual work outside, in between, and within those systems, causing poor employee and customer experiences, potential errors and unnecessary steps. That’s where Catalytic comes in. We’re a no-code cloud platform that enables business users to create smart workflows for the way your work should be, not how it has to be. This creates a leaner, more digitized business, enabling greater efficiencies and visibility within your operations, and a sharper competitive edge. Essentially, you can achieve far more with less effort, cost and risk. Stop drowning in disorganization and overcome the years-long obstacles to help you innovate. Just ask our customers, like Bosch, Dentsu Aegis Network, Edwards Elmhurst Hospital, Mayo Clinic, TalentWave, Spikeball, and UL. To learn more, visit: https://catalytic.com Catalytic successfully completes SOC 2 Type 2 and HIPAA examinations https://www.prweb.com/releases/catalytic\_successfully\_completes\_soc\_2\_and\_hipaa\_examinations/prweb17323085.htm **Average Rating:** 4.7/5.0 **Total Reviews:** 23 #### How Do G2 Users Rate PagerDuty Process Automation? - **Workflow Automation:** 9.4/10 (Category avg: 9.0/10) - **Data Mapping:** 9.4/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.9/10 (Category avg: 9.0/10) - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) #### Who Is the Company Behind PagerDuty Process Automation? - **Seller:** [Catalytic](https://www.g2.com/sellers/catalytic) - **Year Founded:** 2015 - **HQ Location:** Chicago, IL - **Twitter:** @catalytic 626 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a28842283a4a140e8db48c2c04be7e449612ca99941e44b0901bd43c45dbb1e2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10192676%2F&secure%5Burl_type%5D=linkedin_company_website) 15 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software - **Company Size:** 56% Large, 28% Medium #### What Are Recent G2 Reviews of PagerDuty Process Automation? **["Term associated with progress and innovation in the best way"](https://www.g2.com/survey_responses/pagerduty-process-automation-review-8627760)** **Rating:** 4.5/5.0 stars _— Pedro M._ [Read full review](https://www.g2.com/survey_responses/pagerduty-process-automation-review-8627760) **["Second best software to get user friendly UI/UX design for your website"](https://www.g2.com/survey_responses/pagerduty-process-automation-review-9053211)** **Rating:** 4.0/5.0 stars _— Pragya J._ [Read full review](https://www.g2.com/survey_responses/pagerduty-process-automation-review-9053211) #### What Are G2 Users Discussing About PagerDuty Process Automation? - [What does Catalytic do?](https://www.g2.com/discussions/what-does-catalytic-do) - [Who owns catalytic?](https://www.g2.com/discussions/who-owns-catalytic) - [What is catalytic automation?](https://www.g2.com/discussions/what-is-catalytic-automation) - [What is catalytic tool?](https://www.g2.com/discussions/what-is-catalytic-tool) ### [AgilePoint NX](https://www.g2.com/products/agilepoint-nx/reviews) • AgilePoint is the industry’s first general-purpose, enterprise application platform with a layered low-code/no-code architecture. • AgilePoint uniquely combines low-code/no-code technology with enterprise process automation to deliver automation at scale. Why AgilePoint is both low-code and no-code? How does it work? • The AgilePoint no-code layer empowers citizen developers to create process and business applications via drag-and-drop, visual configuration of 700+ no-code activities, 65+ e-Form controls, 15+ dynamic process automation patterns, and 70+ connectors for the most popular enterprise systems and cloud services. • The AgilePoint low-code layer empowers professional developers to extend the library of no-code functions and maintain complete governance over the solutions. What types of applications can you create with AgilePoint? • Departmental and collaborative workflows • Enterprise, mission-critical, and end-to-end BPM automation applications • Hybrid digital process automation with RPA integration • Form-based, multi-channel, digital experience applications without workflow • General business applications for mobile, forms, spreadsheet, portal, apps, etc Download e-Book - https://bit.ly/3vEzlwE Why Most Low-Code/No-Code Solutions Are Not Enterprise-Ready, and learn the Top Ten Characteristics of Enterprise Low-Code/No-Code Industry-leading innovation and proven enterprise track records: • AgilePoint pioneered low-code/no-code innovation in combination with process automation starting in 2003, but not until around 2016 when analysts started advocating for low-code technology. • AgilePoint has been recognized across multiple industry analyst reports since 2008: o Gartner iBPMS Magic Quadrant Report o Gartner Low-Code Application Platform Magic Quadrant Report o Gartner High-Productivity Application PaaS Magic Quadrant Report o Forrester Digital Process Automation for Wide Deployment Wave Report o Forrester Low-Code Platform for AD& Wave Report • AgilePoint has enabled its enterprise customers to deliver low-code/no-code success since 2005. See Elbit Systems case study. • AgilePoint has more than 1000 global customers, including multiple Fortune 100s whose global operations rely on hundreds to thousands of digital processes and business applications built with AgilePoint. Why AgilePoint? The powerful combination of enterprise low-code/no-code, robust process automation, and a scalable layered architecture means that AgilePoint is purpose-built to enable both citizen and professional developers in a single platform. This has proven to transform people and processes and has enabled the world's largest enterprises to finally realize all of the benefits of low-code/no-code technology, and the organizational agility to be continuously transformative moving into the future. Request a demo and get started with AgilePoint today to leapfrog your competitions! **Average Rating:** 4.5/5.0 **Total Reviews:** 34 #### How Do G2 Users Rate AgilePoint NX? - **Workflow Automation:** 9.6/10 (Category avg: 9.0/10) - **Data Mapping:** 9.8/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.5/10 (Category avg: 9.0/10) - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) #### Who Is the Company Behind AgilePoint NX? - **Seller:** [AgilePoint](https://www.g2.com/sellers/agilepoint) - **Year Founded:** 2003 - **HQ Location:** Mountain View, CA - **Twitter:** @AgilePoint 12,853 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5523eceedf68ae3ca6b6bd438e516518cd0fd08c02d4912eda54a604b985860a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F140226%2F&secure%5Burl_type%5D=linkedin_company_website) 184 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services - **Company Size:** 44% Large, 38% Medium #### What Are Recent G2 Reviews of AgilePoint NX? **["Extremely Versatile Workflow and Form-Building Tool"](https://www.g2.com/survey_responses/agilepoint-nx-review-4286471)** **Rating:** 5.0/5.0 stars _— Verified User in Higher Education_ [Read full review](https://www.g2.com/survey_responses/agilepoint-nx-review-4286471) **["Revolutionizing Business Process Automation with AgilePoint NX: A Comprehensive Review"](https://www.g2.com/survey_responses/agilepoint-nx-review-7698186)** **Rating:** 5.0/5.0 stars _— Abhimanyu ._ [Read full review](https://www.g2.com/survey_responses/agilepoint-nx-review-7698186) #### What Are G2 Users Discussing About AgilePoint NX? - [What is AgilePoint NX used for?](https://www.g2.com/discussions/what-is-agilepoint-nx-used-for) ### [BIC Platform](https://www.g2.com/products/gbtec-software-bic-platform/reviews) BIC is an AI-powered all-in-one solution for digital transformation that unites process design, automation, and enterprise architecture in a single, intuitive platform — helping organizations work smarter, faster, and more efficiently. - BIC Process Design – intuitive process modeling, documentation, & analysis - BIC Enterprise Architecture Management (EAM) – strategic alignment of business and IT - BIC Process Execution – process automation and workflow execution With BIC Process Design, organizations accelerate transformation by intelligently automating manual modeling tasks, generating process variants, and continuously improving efficiency and performance. Through BIC EAM, they visualize, analyze, and strategically steer their IT landscape, ensuring every technology investment aligns with business goals. With BIC Process Execution, they bring processes to life — automating workflows, integrating systems, and driving real-time collaboration and compliance across the business. BIC empowers organizations to manage and optimize their processes, quality, performance, and enterprise architecture within a single, integrated environment. **Average Rating:** 4.6/5.0 **Total Reviews:** 66 #### How Do G2 Users Rate BIC Platform? - **Workflow Automation:** 7.6/10 (Category avg: 9.0/10) - **Data Mapping:** 7.5/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.2/10 (Category avg: 9.0/10) - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) #### Who Is the Company Behind BIC Platform? - **Seller:** [GBTEC Software](https://www.g2.com/sellers/gbtec-software) - **Company Website:** www.gbtec.com - **Year Founded:** 2005 - **HQ Location:** Bochum, North Rhine-Westphalia, Germany - **Twitter:** @GBTEC 461 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=47099a42b8aefc63e99219281d4caf1c8fe243e3abf979066cef37fad9ded5de&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2907514&secure%5Burl_type%5D=linkedin_company_website) 257 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Insurance, Financial Services - **Company Size:** 44% Large, 39% Medium #### What Do G2 Reviewers Say About BIC Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of BIC Platform, benefiting from its clear directions and quick integration. - Users find BIC Platform's **ease of workflow management** invaluable, appreciating its simplicity and cloud accessibility. - Users value the **easy automation** of workflows in BIC Platform, enhancing efficiency without the need for coding skills. - Users love the **customization options** in BIC Platform, allowing tailored business process management experiences. - Users value the **simple and effective process automation** of BIC Platform, streamlining workflows without needing technical skills. ##### Cons - Users note the **limited customization options** in BIC Platform, hindering the ability to create specialized workflows effectively. - Users find the **complexity** of BIC Platform challenging, often preferring manual process design over its convoluted features. - Users find the **pricing too high** for small businesses, especially when only a few features are needed. - Users find the **limited reporting options** of BIC Platform frustrating, hindering their ability to analyze data effectively. - Users find the **UX improvements lacking** on BIC Platform, citing complexity and limitations in reporting and forms. #### What Are Recent G2 Reviews of BIC Platform? **["Great Business Management Tool"](https://www.g2.com/survey_responses/bic-platform-review-10871142)** **Rating:** 5.0/5.0 stars _— Sanjana C._ [Read full review](https://www.g2.com/survey_responses/bic-platform-review-10871142) **["Intuitive Operation, Excellent Support"](https://www.g2.com/survey_responses/bic-platform-review-13110145)** **Rating:** 5.0/5.0 stars _— Verified User_ [Read full review](https://www.g2.com/survey_responses/bic-platform-review-13110145) ### [BRYTER](https://www.g2.com/products/bryter/reviews) BRYTER enables expert teams like Legal and Compliance to make their knowledge available digitally. BRYTER applications collect the relevant information, process it intelligently, and provide the answers, decisions, and documents business partners need, transforming experts into business enablers. Global enterprises like McDonalds and ING, Law Firms like Linklaters and DLA Piper, and professional service firms like Deloitte, PwC, and KPMG, use BRYTER’s no-code platform to build applications that reduce repetitive tasks for experts, mitigate risk, and accelerate business outcomes. BRYTER is a remote-first company with offices in New York, London, Frankfurt and Berlin. www.bryter.com **Average Rating:** 4.7/5.0 **Total Reviews:** 66 #### How Do G2 Users Rate BRYTER? - **Workflow Automation:** 8.3/10 (Category avg: 9.0/10) - **Data Mapping:** 7.2/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.4/10 (Category avg: 9.0/10) - **Ease of Use:** 9.2/10 (Category avg: 8.9/10) #### Who Is the Company Behind BRYTER? - **Seller:** [BRYTER](https://www.g2.com/sellers/bryter-1d888a14-56d4-4c82-a3da-09d46169e547) - **Year Founded:** 2018 - **HQ Location:** New York - **Twitter:** @BRYTER\_io 1,030 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c6e6f98a09a1211e796b6ec261d534aa1c67d7e5146ff13e75724ed74f31b366&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbrytergmbh%2F&secure%5Burl_type%5D=linkedin_company_website) 84 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Legal Services - **Company Size:** 42% Small, 38% Large #### What Do G2 Reviewers Say About BRYTER? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **AI features easy to use** , streamlining documentation with impressive accuracy for non-technical individuals. - Users find BRYTER's **automation features** extremely user-friendly, simplifying documentation even for non-technical professionals. - Users find BRYTER's **automation efficiency** exceptional, simplifying documentation for even non-technical professionals like lawyers. - Users find BRYTER's **ease of use** appealing, especially non-technical individuals benefiting from automated documentation features. - Users value the **time-saving AI automation** in BRYTER, making documentation easy and efficient for non-technical users. ##### Cons - Users find the **dashboard lacking in detail** and express a desire for improved reporting and integration capabilities. - Users find **difficult learning** curves due to a lack of detailed dashboard and challenging integration processes. - Users note **feature issues** with BRYTER, citing lack of detailed dashboards and challenging integrations. - Users find **functionality limitations** in BRYTER, particularly in dashboard details and integration challenges. - Users find **integration issues** challenging, with a lack of detail and built-in reporting features on the dashboard. #### What Are Recent G2 Reviews of BRYTER? **["Customized Document Generation Tool"](https://www.g2.com/survey_responses/bryter-review-8202590)** **Rating:** 4.5/5.0 stars _— Gerald B._ [Read full review](https://www.g2.com/survey_responses/bryter-review-8202590) **["Very Easy to Use, Even for Non-Technical Users"](https://www.g2.com/survey_responses/bryter-review-12239150)** **Rating:** 4.0/5.0 stars _— Sahil P._ [Read full review](https://www.g2.com/survey_responses/bryter-review-12239150) #### What Are G2 Users Discussing About BRYTER? - [How do you use Bryter?](https://www.g2.com/discussions/how-do-you-use-bryter) - [What is BRYTER io?](https://www.g2.com/discussions/what-is-bryter-io) - [Who owns BRYTER?](https://www.g2.com/discussions/who-owns-bryter) - [What does BRYTER do?](https://www.g2.com/discussions/what-does-bryter-do) ### [Tungsten TotalAgility](https://www.g2.com/products/tungsten-totalagility/reviews) The Industry’s Only Low‑Code, Integrated, End‑to‑End Intelligent Automation Solution Tungsten TotalAgility is a powerful all-in-one solution that combines document and process intelligence using the industry's leading capture, OCR, and process orchestration technology. Harness the Tungsten Intelligent Automation Platform, Tungsten TotalAgility, to go beyond AI-powered RPA by unlocking document intelligence, connecting disparate systems, and orchestrating human and digital workers to execute and automate workflows across your high-value business processes. • Document Intelligence: Apply cognitive capture and artificial intelligence to unstructured data to  automate and extract information and unlock data insights. • Process Orchestration: Orchestrate digital workflows in collaboration with users, systems , and data. • Connected Systems: Bring together your critical business systems— enterprise applications, legacy systems, mobile, chatbots, and more—across internal and external business processes. :: Successful Organizations Rely on TotalAgility :: Tungsten TotalAgility® streamlines building and deploying intelligent process automation so you can expand human and digital workforce capacity. Receive, execute, route, and report on workflow tasks from a single platform. Why customers choose TotalAgility? • Industry-leading document intelligence: Our intelligent document processing technology processes documents and data with the highest accuracy and speed. • Low-code automation: Powerful tools to build, deploy and accelerate enterprise automation. • End-to-end business process handling: A central intelligent automation platform to handle dynamic tasks, trigger automated rules and deploy on-demand workforce capacity. • Mobile engagement: Deliver enhanced customer experiences across any channel and any device. **Average Rating:** 4.3/5.0 **Total Reviews:** 42 #### How Do G2 Users Rate Tungsten TotalAgility? - **Workflow Automation:** 8.9/10 (Category avg: 9.0/10) - **Data Mapping:** 8.2/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.5/10 (Category avg: 9.0/10) - **Ease of Use:** 8.8/10 (Category avg: 8.9/10) #### Who Is the Company Behind Tungsten TotalAgility? - **Seller:** [Tungsten Automation](https://www.g2.com/sellers/tungsten-automation) - **Year Founded:** 1985 - **HQ Location:** Denver, CO - **Twitter:** @TungstenAI 6,445 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=03f6061f54daba272dfcd31b6a9209216c8586cd1c869d15e1fa7ed2ed6a3551&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftungstenautomation%2F&secure%5Burl_type%5D=linkedin_company_website) 1,564 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Banking, Information Technology and Services - **Company Size:** 53% Large, 31% Medium #### What Are Recent G2 Reviews of Tungsten TotalAgility? **["Automation with Kofax KTA"](https://www.g2.com/survey_responses/tungsten-totalagility-review-8206333)** **Rating:** 4.5/5.0 stars _— Shahir A._ [Read full review](https://www.g2.com/survey_responses/tungsten-totalagility-review-8206333) **["Worked with KOFAX for Helba Investment project where extracted hand written data."](https://www.g2.com/survey_responses/tungsten-totalagility-review-9416972)** **Rating:** 4.5/5.0 stars _— Dipen P._ [Read full review](https://www.g2.com/survey_responses/tungsten-totalagility-review-9416972) #### What Are G2 Users Discussing About Tungsten TotalAgility? - [What is Kofax Transformation Module?](https://www.g2.com/discussions/what-is-kofax-transformation-module) - [What is the Kofax system?](https://www.g2.com/discussions/what-is-the-kofax-system) - [What is the use of Kofax?](https://www.g2.com/discussions/what-is-the-use-of-kofax) - [What is Kofax TotalAgility?](https://www.g2.com/discussions/what-is-kofax-totalagility) - 1 comment ### [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) SS&C Blue Prism’s intelligent automation platform (IAP) connects a unified workforce of people and digital resources with systems, cognitive tools, applications and technologies, including an ecosystem of ready-made automations. The combination of these automation technologies, including business process management, robotic process automation and artificial intelligence, automate business processes and streamline decision making across organizations. A digital workforce increases process efficiency, reduces operating costs and returns millions of hours to staff to focus on higher-value work. Intelligent automation removes tedious and manual work, dramatically improving efficiency and boosting employee satisfaction with paths to career growth. Implemented at scale, the potential of intelligent automation is unlocked and delivers transformational business value by helping organizations unify their workforce, transforming journeys and scaling enterprise wide. **Average Rating:** 4.5/5.0 **Total Reviews:** 347 #### How Do G2 Users Rate SS&C Blue Prism Intelligent Automation Platform? - **Workflow Automation:** 9.2/10 (Category avg: 9.0/10) - **Data Mapping:** 8.6/10 (Category avg: 8.7/10) - **Workflow Mapping:** 9.0/10 (Category avg: 9.0/10) - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) #### Who Is the Company Behind SS&C Blue Prism Intelligent Automation Platform? - **Seller:** [SS&C Blue Prism](https://www.g2.com/sellers/ss-c-blue-prism) - **Year Founded:** 2001 - **HQ Location:** Windsor, CT - **Twitter:** @SSCTechnologies 4,796 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9bc097453fa71cdbd909592281401f7ffa6ced0c7a148bf94152cd59902bc235&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fblue-prism-limited%2F&secure%5Burl_type%5D=linkedin_company_website) 1,046 employees on LinkedIn® - **Ownership:** NASDAQ: SSNC #### Who Uses This Product? - **Who Uses This:** RPA Developer, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 55% Large, 27% Medium #### What Do G2 Reviewers Say About SS&C Blue Prism Intelligent Automation Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of SS&C Blue Prism, allowing effortless customization and real-time debugging. - Users find SS&C Blue Prism to be **exceptionally easy to automate tasks** , streamlining operations and enhancing productivity. - Users highlight the **ease of automation implementation** with SS&C Blue Prism, enabling quick scaling and efficient operation. - Users appreciate the **efficiency** of SS&C Blue Prism, streamlining accounting and enhancing productivity for various tasks. - Users value the **user-friendly interface and powerful automation capabilities** of SS&C Blue Prism for enhanced efficiency. ##### Cons - Users find the **learning curve steep** for SS&C Blue Prism, citing difficulty in setup and inadequate training resources. - Users feel that the platform is lacking in **automation examples and enhanced functionality** , making learning and usage challenging. - Users find the **complexity in advanced scheduling** and learning Blue Prism challenging, complicating their automation efforts. - Users find the **high costs** of SS&C Blue Prism to be a significant hurdle for small businesses. - Users face **integration issues** with browsers, leading to unresponsive RPA and required manual checks to fix bot integration. #### What Are Recent G2 Reviews of SS&C Blue Prism Intelligent Automation Platform? **["Blueprism Review"](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-2332027)** **Rating:** 5.0/5.0 stars _— Van Judhel C._ [Read full review](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-2332027) **["Easy to understand and get the basics"](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-9846409)** **Rating:** 4.5/5.0 stars _— Napoleon R._ [Read full review](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-9846409) #### What Are G2 Users Discussing About SS&C Blue Prism Intelligent Automation Platform? - [What is blue prism certification?](https://www.g2.com/discussions/what-is-blue-prism-certification) - [Is Blue Prism good?](https://www.g2.com/discussions/is-blue-prism-good) - 2 comments - [What is Blue Prism architecture?](https://www.g2.com/discussions/what-is-blue-prism-architecture) - 2 comments - [Does Blue Prism require coding?](https://www.g2.com/discussions/does-blue-prism-require-coding) - 1 comment, 1 upvote ### [Appsmith](https://www.g2.com/products/appsmith/reviews) Appsmith is an open-source low-code application platform that simplifies custom application development for businesses, allowing them to streamline operations, automate processes, quickly integrate multiple apps and data, and enhance legacy applications with new features. Full-stack and backend developers, systems administrators, and data teams use Appsmith to quickly build: - Customer 360 and other interactive dashboards that span multiple data sources - Functional and secure user interfaces on top of IT automations and scripts - AI-powered chat, data, and document analysis tools - Enterprise app extensions that reduce SaaS seat license costs Appsmith easily connects to a wide range of databases, APIs, and SaaS applications, and provides drag-and-drop UI building tools that are 10x faster than UI development using Angular or React frameworks. Appsmith is used by leading companies including Amazon, GSK, Allianz, ABB, Omron, and Twilio to build custom software for inventory management, IT operations, and customer support. **Average Rating:** 4.6/5.0 **Total Reviews:** 67 #### How Do G2 Users Rate Appsmith? - **Workflow Automation:** 8.0/10 (Category avg: 9.0/10) - **Data Mapping:** 9.1/10 (Category avg: 8.7/10) - **Workflow Mapping:** 8.0/10 (Category avg: 9.0/10) - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) #### Who Is the Company Behind Appsmith? - **Seller:** [Appsmith](https://www.g2.com/sellers/appsmith) - **Year Founded:** 2019 - **HQ Location:** San Francisco, US - **Twitter:** @theappsmith 4,021 Twitter followers - **LinkedIn® Page:** [in.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ec7bd4b67aa259a8d327e3b28825b845ed75c2b825df01b0dd9b0dcffc4d569b&secure%5Burl%5D=https%3A%2F%2Fin.linkedin.com%2Fcompany%2Fappsmith&secure%5Burl_type%5D=linkedin_company_website) 47 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 64% Small, 25% Medium #### What Do G2 Reviewers Say About Appsmith? _AI-generated summary from verified user reviews_ ##### Pros - Users find Appsmith's **ease of use** remarkable, appreciating the smooth setup and efficient data handling features. - Users love the **customization options** in Appsmith, enabling tailored solutions and seamless integrations for their projects. - Users highly value the **easy integrations** with various data sources, allowing quick and seamless app development. - Users rave about the **incredible speed of development** with Appsmith, allowing quick project progress and ease of use. - Users emphasize the **time-saving capabilities** of Appsmith, enhancing efficiency in data management and app creation. ##### Cons - Users face a **steep learning curve** with Appsmith, but find it worthwhile for quick app development. - Users find the **missing features** in Appsmith, such as branding options and integrated URL outputs, limiting. - Users note **app limitations** in use cases, particularly lacking integrated URL encoding methods compared to competitors. - Users find **customization difficulty** in Appsmith, facing limitations on UI flexibility and backend dependencies for complex tasks. - Users find **functionality limitations** in Appsmith, particularly with encoding URLs, which can restrict their use cases. #### What Are Recent G2 Reviews of Appsmith? **["Smooth, Easy-to-Navigate UI with Key Details on One Page"](https://www.g2.com/survey_responses/appsmith-review-12525031)** **Rating:** 4.5/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/appsmith-review-12525031) **["Effortless Setup and Business-Friendly"](https://www.g2.com/survey_responses/appsmith-review-12039512)** **Rating:** 4.0/5.0 stars _— Obed N._ [Read full review](https://www.g2.com/survey_responses/appsmith-review-12039512) #### What Are G2 Users Discussing About Appsmith? - [What is Appsmith used for?](https://www.g2.com/discussions/what-is-appsmith-used-for) - 2 upvotes - [‹ Prev‹ Prev](/categories/digital-process-automation-dpa?order=g2_score&platform=hootsuite#product-list) - [1](/categories/digital-process-automation-dpa?order=g2_score&platform=hootsuite#product-list) - 2 - [3](/categories/digital-process-automation-dpa?order=g2_score&page=3&platform=hootsuite#product-list) - [4](/categories/digital-process-automation-dpa?order=g2_score&page=4&platform=hootsuite#product-list) - [5](/categories/digital-process-automation-dpa?order=g2_score&page=5&platform=hootsuite#product-list) - [6](/categories/digital-process-automation-dpa?order=g2_score&page=6&platform=hootsuite#product-list) - … - [8](/categories/digital-process-automation-dpa?order=g2_score&page=8&platform=hootsuite#product-list) - [9](/categories/digital-process-automation-dpa?order=g2_score&page=9&platform=hootsuite#product-list) - [Next ›Next ›](/categories/digital-process-automation-dpa?order=g2_score&page=3&platform=hootsuite#product-list) Spotlight Categories [Virtual Event Platforms](https://www.g2.com/categories/virtual-event-platforms) [HCM Software](https://www.g2.com/categories/hcm-software) [Network Monitoring Software](https://www.g2.com/categories/network-monitoring) [ETL Tools](https://www.g2.com/categories/etl-tools) [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms) Similar Categories - [Business Automation Platforms (BAPs)](/categories/business-automation-platforms-baps) - [Business Process Management](/categories/business-process-management) - [Business Process Simulation](/categories/business-process-simulation) - [Decision Management Platforms](/categories/decision-management-platforms) - [Intelligent Document Processing (IDP)](/categories/intelligent-document-processing-idp) - [Other Process Automation](/categories/other-process-automation) - [Process Mining](/categories/process-mining-tools) - [Process Orchestration](/categories/process-orchestration) - [Robotic Process Automation (RPA)](/categories/robotic-process-automation-rpa) - [Workflow Management](/categories/workflow-management) [Browse Digital Process Automation (DPA) Themes](/categories/digital-process-automation-dpa/themes) ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry") BB Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Updated October 3, 2024 Digital process automation (DPA) software is an emerging market of tools containing features found in many technologies, including a number of [process automation](https://www.g2.com/categories/process-automation) and [rapid application development software](https://www.g2.com/categories/rapid-application-development-rad) technologies. These tools help companies develop completely automated, end-to-end case and process solutions. DPA platforms provide the tools necessary to build applications, trigger integrations, and manage the processes associated with virtually any digital workflow. The underlying technology in DPA software is similar to that of low-code development and business process management tools. A key differentiator between DPA and other rapid application development tools is the role of the citizen developer. Users can often, but not always, build workflows and simple business applications using DPA platforms without any coding experience, while developers and designers can fine-tune functionality and appearance. But DPA tools are used as more of a digital transformation tool rather than a workplace innovation solution. DPA tools provide unified cross-channel experiences for both internal and external purposes by coupling workflow automation and operational intelligence to improve efficiency across the board. Intelligent automation and case management technologies are combined to optimize orchestration and standardize user experience. To qualify for inclusion in the Digital Process Automation (DPA) category, a product must: - Provide robotic and digital process automation capabilities - Facilitate end-to-end case management features - Incorporate some level of intelligent automation - Provide low-code application and workflow development capabilities Show More * * * ## How Do You Choose the Right Digital Process Automation (DPA) Software? ### What You Should Know About Digital Process Automation (DPA) Software ### What is Digital Process Automation (DPA) Software? Digital process automation (DPA) software is a relative newcomer in the [process automation](https://www.g2.com/categories/process-automation) space. In some regards, it is a continuation of, and improvement to, traditional [business process management software](https://www.g2.com/categories/business-process-management), as it also helps define, automate, and report on processes that are intended to help optimize businesses to deliver on company goals. A key difference is that DPA involves an aspect of intelligence, or artificial intelligence, inasmuch as it is focused on providing an end-to-end solution to improve workflows and processes. As opposed to [robotic process automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa), which focuses on the automation of particular tasks, DPA provides a platform that is used to transform an entire business, providing an end-to-end approach to automation. These tools include the tools necessary to build applications, trigger integrations, and manage the processes associated with virtually any digital workflow. While these types of automation technologies are often perceived as fundamentally back-office solutions, successful companies are leveraging it for managing all aspects of workflow automation, including customer service, recruitment, leave management, and much more. Key Benefits of DPA Software - Increase productivity, to allow workers to focus on higher-level, human-centric tasks - Boost efficiency by giving humans the automation tools they need to succeed - Improve accuracy through tried-and-tested automation that removes the possibility of human error ### Why Use Digital Process Automation (DPA) Software? Businesses often cite automation being too difficult and complicated to implement as a key concern. Therefore, many tremble in fear and do not even begin on their journey toward automation. However, the landscape provides easy-to-use, drag-and-drop friendly tools such as DPA software, which will quickly help business users get up and running with little to no IT support needed. By leveraging powerful and easy-to-use workflow automation software, one can look at business processes with a bird’s-eye view and streamline the processes that make up the core of a business. Instead of working on automating individual tasks, smart businesses are looking at revamping and transforming processes to change the way they are running their business as a whole. **Revamp business processes —** Organizations can get set in their ways, becoming entrenched in how they do things. With DPA, they can intelligently think about and execute their processes in an automated fashion. **Give power to the citizen developer —** DPA software allows the citizen developer the ability to iterate and create new business applications with an easy-to-use low-code or no-code interface. **Reduce costs —** With this software, businesses can streamline their processes and increase efficiency, thus delivering desired outcomes with speed and precision. This increase in efficiency will often result in the reduction of costs, whether that be labor costs or software expenditure. ### Who Uses Digital Process Automation (DPA) Software? As a software category which is aimed at improving a company’s workflow as a whole, it cuts across organizations and impacts the jobs of a large swath of business professionals, with benefits both internal as well external to the business. **Human resources —** HR, or employee success, can use the technology to do everything from employee onboarding to facilitating document retrieval. **Customer service —** Customer service agents or representatives can benefit from DPA with its capabilities to provide automated responses to customer queries. **Finance and procurement —** Finance and procurement teams can improve their processes with automated invoicing, smarter procurement, payroll, and more. **Sales and marketing —** Sales and marketing teams can build dynamic flows to help them with everything from pricing to personalized advertising, and everything in between. ### Kinds of Digital Process Automation (DPA) Software DPA software is easy to use by definition. However, the solutions can differ in terms of the extent to which coding is necessary, or even possible, to use or improve the product. **Low-code digital process automation (DPA) —** Allow business users to automate workflows quickly with minimal coding, reducing the need for extensive coding experience. **No-code digital process automation (DPA) —** Provide drag-and-drop tools that enable businesses to develop software quickly without coding. ### Digital Process Automation (DPA) Software Features DPA software not only allows citizen developers with minimal to no coding experience to streamline business processes. It also gives the user, or the company as a whole, visibility into the automation at work. **Dashboards and Analytics—** Gives the organization the data visualization and analytical capabilities they need to be able to better understand the effectiveness of the solution. Users can also drill down into the effectiveness of particular processes within a broader workflow. **Drag-and-drop interface —** Empowers users to build simple or complex workflows with a simple user-friendly interface **Collaboration —** Allows individuals or teams to work together to create workflows. [**Workflows**](https://www.g2.com/categories/digital-process-automation-dpa/f/workflow-automation) **—** Users can build simple or complex workflows, depending on their desired outcome as well as their skill level. Those looking to build more advanced workflows can typically use coding. Other features of digital process automation software: [Workflow Mapping](https://www.g2.com/categories/digital-process-automation-dpa/f/workflow-mapping), [Document Management](https://www.g2.com/categories/digital-process-automation-dpa/f/document-management), [Logic & Conditions](https://www.g2.com/categories/digital-process-automation-dpa/f/logic-and-conditions), [Mobile Friendly Forms](https://www.g2.com/categories/digital-process-automation-dpa/f/mobile-friendly-forms), [Robotic Process Automation](https://www.g2.com/categories/digital-process-automation-dpa/f/robotic-process-automation). ### Trends Related to Digital Process Automation (DPA) Software DPA software is the next step in the journey toward automation and digital transformation. For decades, companies have realized that business success frequently involves some aspect of digital transformation; businesses adopt technology and adapt their business processes to leverage digital tools and all they have to offer. In that spirit, businesses are turning to automation, increasingly AI-powered or smart automation, to boost or accelerate their digital transformation. **Smart automation —** Companies have been turning toward automation for decades (perhaps centuries if one includes inventions like sewing and knitting machines). However, the 21st century has ushered in an era of intelligent automation in which artificial intelligence and other advanced technologies are making automation smarter by automatically optimizing workflows, suggesting improvements to processes, and more. **Processes to workflows —** Businesses can easily get siloed, with particular departments getting hyper-focused on their particular processes and tasks. This has been a historical problem and remains a perennial one. However, there is a shift toward bringing businesses back together as a unified whole, and making sure there is a coherent workflow in place which joins the previously disparate parts of the whole. DPA and similar technologies are at the forefront of this trend and are helping to make this a reality. ### Potential Issues with Digital Process Automation (DPA) Software **Job displacement —** With any automation tool, there is a risk and concern of the automation leading to job loss. Businesses must be aware of this challenge and have a duty to properly communicate the impact on employees. **Integration —** Although by its very nature DPA integrates with a business’ existing systems, not all DPA software solutions can integrate with every other business software on the market, especially legacy ones. **Internal buy-in struggles —** As with many forms of technological innovation, it can sometimes be a challenge to convince colleagues that it is necessary to implement a particular solution and that there must be a change to processes as they stand. ### Software and Services Related to Digital Process Automation (DPA) Software DPA stands at the intersection between [process automation software](https://www.g2.com/categories/process-automation) and [rapid application development (RAD) software](https://www.g2.com/categories/rapid-application-development-rad), as it provides a no-code or low-code platform that facilitates process automation. **Automation —** On the automation front, DPA shares many features with [business process management (BPM)](https://www.g2.com/categories/business-process-management)software and [robotic process automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa), inasmuch as they all allow businesses to reach organizational goals by automating business processes. A business in the early stages of automation might look toward [process mining software](https://www.g2.com/categories/process-mining) to better understand their current processes. **Rapid application development (RAD) software —** Businesses looking for broader-purpose tools which allow citizen developers to rapidly build applications should look at RAD software. These tools provide base-level code, scripts, and integrations so companies can prototype, build, or scale applications without developing complex infrastructures. Both developers and non-developers can use these tools to practice rapid application development with customized workflows and functionality.