# Best Digital Employee Experience (DEX) Management Software - Page 2

## How Many Digital Employee Experience (DEX) Management Software Products Does G2 Track?

**Total Products under this Category:** 40

### Category Stats (Jul 2026)

- **Average Rating:** 4.49/5 (↓0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** HappySignals Experience Management for IT (+0.12%) - Among all products in this category, HappySignals Experience Management for IT recorded the largest rating increase compared to last month

_Last updated: July 28, 2026_

## How Does G2 Rank Digital Employee Experience (DEX) Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 8,800+ Authentic Reviews
- 40+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Digital Employee Experience (DEX) Management Software
 ![G2 Grid® for Digital Employee Experience (DEX) Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/digital-employee-experience-dex-management/grids.png?focus%5B%5D=25420&focus%5B%5D=825&focus%5B%5D=1380910&focus%5B%5D=1311093&focus%5B%5D=1794098&focus%5B%5D=53828&focus%5B%5D=40239&focus%5B%5D=149733)

Highlighted products: Nexthink, Chrome Enterprise, FlexxClient, Workelevate, HP Workforce Experience Platform, Automation Anywhere Agentic Process Automation, Teamviewer DEX, and Firstbase.

Underlying data: [Grid® JSON](https://www.g2.com/categories/digital-employee-experience-dex-management/grids.json?focus%5B%5D=nexthink&focus%5B%5D=chrome-enterprise&focus%5B%5D=flexxible-flexxclient&focus%5B%5D=workelevate&focus%5B%5D=hp-workforce-experience-platform&focus%5B%5D=automation-anywhere-agentic-process-automation&focus%5B%5D=teamviewer-dex&focus%5B%5D=firstbase-firstbase)

**Sponsored**

### SAP Integrated Business Planning

Respond to new market expectations with real-time supply chain planning capabilities and fulfill future demand profitably supply chain management. Powered by in-memory computing technology within SAP HANA, this cloud-based solution combines capabilities for sales and operations; demand, response, and supply planning; and inventory optimization. - Cloud deployment - Real-time scenarios and simulation - Social collaboration - Powerful predictive Analytics KEY BENEFITS: Achieve a rapid deployment Get up and running quickly with SAP Integrated Business Planning by using preconfigured process templates for an accelerated implementation. Empower employees with intuitive features Offer a unified, intuitive user experience with SAP Fiori and planning and simulation capabilities based on Microsoft Excel. Plan resources effectively Optimize resource efficiency by creating supply plans based on prioritized demands, allocations, and supply chain constraints. KEY CAPABILITIES: Integration with SAP Supply Chain Control Tower Gain end-to-end visibility of your supply chain, decision support, and fast corrective action through integration with SAP Supply Chain Control Tower. Forecasting and demand management Get full demand transparency with short-term, mid-term, and long-term forecasting. Take advantage of best-in-class capabilities for demand sensing and statistical forecasting. Inventory optimization Establish optimal inventory targets that enable you to maximize profits, while leaving a buffer to help you meet unexpected demand. Sales and operations planning Deliver a cross-departmental sales and operations plan that balances inventory, service levels, and profitability. Response and supply planning Optimize resourcing efficiency by creating supply plans based on prioritized demands, allocations, and supply chain constraints.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2642&secure%5Bchosen_at%5D=2026-07-29T10%3A28%3A26Z&secure%5Bdisplayable_resource_id%5D=134&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=59587&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=59587&secure%5Bresource_id%5D=2642&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fdigital-employee-experience-dex-management%3Fpage%3D2&secure%5Btoken%5D=3d4ba696f3f793788ac8b6060ab9ef9a4bc0bc990c836ef2a7f0d4ad401d9b53&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Fdocuments%2F2025%2F04%2F5256c341-007f-0010-bca6-c68f7e60039b.html%3Fcampaigncode%3DCRM-YD25-DSC-407451%26source%3DIBP-click-campaign-G2&secure%5Burl_type%5D=custom_url)

### [CDR Call Reporting for Cisco](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews)

Variphy is the preferred analytics and management platform for Cisco Collaboration. Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you. Discover what’s possible with Variphy: - Dashboards, UCCX Wallboards, & Widgets - CUCM CDR Reporting & Call Analytics - UCCX Reporting & Analytics - Cisco CUBE CDR Reporting - Variphy Cloud - Remote Phone Control, Macros, & Broadcast - Change Management & As-Built Reporting - DN & DID Inventory Management - Enhanced Consulting Services

**Average Rating:** 4.8/5.0

**Total Reviews:** 85

#### How Do G2 Users Rate CDR Call Reporting for Cisco?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.9/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind CDR Call Reporting for Cisco?

- **Seller:** [Variphy](https://www.g2.com/sellers/variphy)
- **Year Founded:** 2004
- **HQ Location:** Lafayette, CA
- **Twitter:** @Variphy  
170 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0b80088d65f2e1a55e8e23dc46df231b6a6649881b087577cfb418c46bf60907&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvariphy%2F&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Network Engineer
- **Top Industries:** Hospital & Health Care, Government Administration
- **Company Size:** 59% Large, 38% Medium

#### What Are Recent G2 Reviews of CDR Call Reporting for Cisco?

**["All Our Calling and Contact Center Reporting in One Place"](https://www.g2.com/survey_responses/cdr-call-reporting-for-cisco-review-13033161)**

**Rating:** 5.0/5.0 stars

_— Brian M._

[Read full review](https://www.g2.com/survey_responses/cdr-call-reporting-for-cisco-review-13033161)

**["Variphy Makes Reporting Effortless and Customizable"](https://www.g2.com/survey_responses/cdr-call-reporting-for-cisco-review-11974614)**

**Rating:** 5.0/5.0 stars

_— Justin F._

[Read full review](https://www.g2.com/survey_responses/cdr-call-reporting-for-cisco-review-11974614)

### [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews)

Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT teams to proactively detect, diagnose, and resolve issues before they impact end-user experiences. ThousandEyes is deeply integrated across Cisco's entire technology portfolio and beyond, enabling customers to deploy at scale while delivering assurance across Cisco's industry-leading Networking, Security, Collaboration, and Observability solutions.

**Average Rating:** 4.5/5.0

**Total Reviews:** 79

#### How Do G2 Users Rate ThousandEyes?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind ThousandEyes?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®
- **Ownership:** NASDAQ:CSCO

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Networking
- **Company Size:** 79% Large, 13% Medium

#### What Do G2 Reviewers Say About ThousandEyes?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **clear visibility** ThousandEyes provides, streamlining issue tracking and enhancing network performance efficiently.
- Users appreciate the **clear visibility and detailed insights** from ThousandEyes, enhancing network performance and saving time.
- Users value the **real-time visibility** of ThousandEyes, streamlining issue detection and enhancing network performance significantly.
- Users value the **clear visibility** provided by ThousandEyes, enabling real-time problem detection and efficient network management.
- Users value the **clear visibility** of ThousandEyes, enabling efficient real-time problem detection and network management.

##### Cons

- Users find the **complex configuration** challenging, requiring significant time and effort to navigate effectively.
- Users find the **complex interface** of ThousandEyes challenging, affecting their understanding of configuration and metrics.
- Users find the **complex setup** challenging due to a steep learning curve and overwhelming interface at first.
- Users often find **configuration difficulties** with ThousandEyes due to non-intuitive metric screens, hindering ease of use.
- Users find the **difficult learning** curve challenging, requiring significant time to grasp all the features effectively.

#### What Are Recent G2 Reviews of ThousandEyes?

**["Additional Features great for Network Visibility and Availability"](https://www.g2.com/survey_responses/thousandeyes-review-12098031)**

**Rating:** 4.0/5.0 stars

_— Verified User in Banking_

[Read full review](https://www.g2.com/survey_responses/thousandeyes-review-12098031)

**["Real-Time Network Visibility with Some Learning Curve"](https://www.g2.com/survey_responses/thousandeyes-review-12315384)**

**Rating:** 4.0/5.0 stars

_— Dev S._

[Read full review](https://www.g2.com/survey_responses/thousandeyes-review-12315384)

### [Voxxify](https://www.g2.com/products/voxxify/reviews)

Voxxify is an independent IT ground truth platform that delivers an operational record of how enterprise technology actually lands — the reference without which confident IT decisions cannot be made. Operational dashboards report activity. Vendor metrics reflect vendor interest. Neither shows what is actually true across the organization. Voxxify captures that record independently — from the people doing the work. Enterprise IT leaders use Voxxify to establish ground truth before commitments are made, to govern vendor performance with evidence the vendor cannot dispute, and to build investment cases that get approved and stay approved.

**Average Rating:** 4.9/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate Voxxify?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Voxxify?

- **Seller:** [Voxxify](https://www.g2.com/sellers/voxxify)
- **Year Founded:** 2018
- **HQ Location:** Cork, IE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe1b4da1269bce43523083ef8fa2f9f6c0a6501b5f0d374ba8b79bbda4088d85&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoxxify&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 86% Large, 14% Medium

#### What Do G2 Reviewers Say About Voxxify?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Voxxify to be **extremely easy to use** , with quick onboarding and insightful dashboards enhancing their experience.
- Users praise Voxxify's **excellent customer support** , which enhances decision-making with reliable, actionable data for IT teams.
- Users value the **ease of understanding** with Voxxify, gaining clear insights into client sentiment and actionable data.
- Users highlight the **easy setup** of Voxxify, allowing for quick onboarding and immediate insight gathering.
- Users value the **actionable insights** provided by Voxxify, enhancing their understanding of client sentiment effectively.

#### What Are Recent G2 Reviews of Voxxify?

**["Voxxify's data-driven insights enhance IT decision-making, engagement, and resource allocation."](https://www.g2.com/survey_responses/voxxify-review-10662306)**

**Rating:** 5.0/5.0 stars

_— David O._

[Read full review](https://www.g2.com/survey_responses/voxxify-review-10662306)

**["Very quick, actionable results for IT Sentiment Survey"](https://www.g2.com/survey_responses/voxxify-review-10592012)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/voxxify-review-10592012)

### [Germain UX](https://www.g2.com/products/germain-ux/reviews)

Germain UX: Real-time software monitoring platform that uncovers UX frictions' causes, Process Time and Visitors' Interests, in real-time, at a fraction of the cost. Discovers why users experience issues or drop off, finds where users spend precious time, identifies visitors' interests, and allows users to provide their feedback (NPS). Plus, our expert help is included at a fraction of your current cost – guaranteed.

**Average Rating:** 4.7/5.0

**Total Reviews:** 66

#### How Do G2 Users Rate Germain UX?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Germain UX?

- **Seller:** [Germain UX](https://www.g2.com/sellers/germain-ux)
- **Company Website:** Germainux.com
- **Year Founded:** 2006
- **HQ Location:** San Francisco, CA
- **Twitter:** @GermainUX  
182 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=383734d63d2d481d99d4ea954c8e7d843bcd56d44e9eb1c826bdb7e8f5a57e15&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgermain-ux%2F&secure%5Burl_type%5D=linkedin_company_website)  
27 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 82% Small, 15% Medium

#### What Do G2 Reviewers Say About Germain UX?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **prompt and affordable customer support** of Germain UX, enhancing their overall experience and efficiency.
- Users appreciate the **user-friendly interface** of Germain UX, enhancing efficiency and providing valuable insights effortlessly.
- Users value the **invaluable insights into user behavior** provided by Germain UX, enhancing decision-making and user experience.
- Users value the **invaluable insights into user behavior** provided by Germain UX, enhancing their website optimization strategies.
- Users appreciate the **user-friendly interface** of Germain UX, enhancing efficiency and improving their workflow significantly.

##### Cons

- Users report **display issues** with Germain UX, noting fields only appear on hover and a lack of mobile optimization.
- Users note the **incomplete data** with outdated documentation and insufficient multilingual support, impacting their overall experience.
- Users note a **lack of information** due to outdated documentation and insufficient live chat support for inquiries.
- Users note a **lack of multilingual support** , which limits accessibility for non-English speaking users.
- Users note **limited opportunities** for support improvements, including outdated documentation and insufficient multilingual assistance.

#### What Are Recent G2 Reviews of Germain UX?

**["Things I like about Germain UX"](https://www.g2.com/survey_responses/germain-ux-review-9096730)**

**Rating:** 5.0/5.0 stars

_— raynold o._

[Read full review](https://www.g2.com/survey_responses/germain-ux-review-9096730)

**["User-Friendly Monitoring with Excellent Support and Insights"](https://www.g2.com/survey_responses/germain-ux-review-11908580)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/germain-ux-review-11908580)

#### What Are G2 Users Discussing About Germain UX?

- [What is Germain APM used for?](https://www.g2.com/discussions/what-is-germain-apm-used-for) - 1 comment

### [Workspace ONE](https://www.g2.com/products/workspace-one/reviews)

Workspace ONE is a digital workspace platform that simply and securely delivers and manages any app on any device by integrating access control, application management and multi-platform endpoint management. It is available as a cloud service or for on-premises deployment.

**Average Rating:** 4.0/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate Workspace ONE?

- **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 9.2/10)
- **Quality of Support:** 7.4/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.0/10 (Category avg: 8.8/10)
- **Ease of Admin:** 7.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Workspace ONE?

- **Seller:** [Broadcom](https://www.g2.com/sellers/broadcom-ab3091cd-4724-46a8-ac89-219d6bc8e166)
- **Year Founded:** 1991
- **HQ Location:** San Jose, CA
- **Twitter:** @broadcom  
63,909 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=093adce8015fea9ef126312884b465dc8e3c20e17dcb12fbb77a7bd82577e7a5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbroadcom%2F&secure%5Burl_type%5D=linkedin_company_website)  
55,094 employees on LinkedIn®
- **Ownership:** NASDAQ: CA

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 43% Medium, 35% Large

#### What Are Recent G2 Reviews of Workspace ONE?

**["Unified endpoint management."](https://www.g2.com/survey_responses/workspace-one-review-7897671)**

**Rating:** 4.5/5.0 stars

_— Mohammed M._

[Read full review](https://www.g2.com/survey_responses/workspace-one-review-7897671)

**["Vmware Workspace ONE UEM"](https://www.g2.com/survey_responses/workspace-one-review-7476020)**

**Rating:** 4.0/5.0 stars

_— Serdar S._

[Read full review](https://www.g2.com/survey_responses/workspace-one-review-7476020)

#### What Are G2 Users Discussing About Workspace ONE?

- [What does AirWatch software do?](https://www.g2.com/discussions/what-does-airwatch-software-do)
- [What is Microsoft workspace one?](https://www.g2.com/discussions/what-is-microsoft-workspace-one)
- [What are the main component of the workspace one platform?](https://www.g2.com/discussions/what-are-the-main-component-of-the-workspace-one-platform)
- [What capabilities does workspace one provide?](https://www.g2.com/discussions/what-capabilities-does-workspace-one-provide)

### [Ivanti Neurons for Digital Experience](https://www.g2.com/products/ivanti-neurons-for-digital-experience/reviews)

Ivanti Neurons for Digital Experience equips IT teams with contextual insights and intelligent automation to proactively detect, resolve, and prevent issues and security vulnerabilities to provide better digital experiences and business outcomes. It provides real-time insights into the devices and applications employees rely on, proactively monitoring health and optimizing for best performance and experience. It aggregates technology performance and usage data from endpoints, contextual sentiment from employees about the use of technology and organizational context from workplace analytics. The solution then applies AI and automation to remediate known and unknown issues, and prevent future disruptions.

**Average Rating:** 4.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Ivanti Neurons for Digital Experience?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.2/10)
- **Quality of Support:** 7.8/10 (Category avg: 8.8/10)
- **Ease of Use:** 7.8/10 (Category avg: 8.8/10)
- **Ease of Admin:** 5.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Ivanti Neurons for Digital Experience?

- **Seller:** [Ivanti](https://www.g2.com/sellers/ivanti)
- **Year Founded:** 1985
- **HQ Location:** South Jordan, UT
- **Twitter:** @GoIvanti  
6,761 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1219618e5715f20de371f90ac77cc74302ef129093a859a1ffcfea0fe1059649&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F15224185%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,023 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 25% Large

#### What Are Recent G2 Reviews of Ivanti Neurons for Digital Experience?

**["360 view cloud platform"](https://www.g2.com/survey_responses/ivanti-neurons-for-digital-experience-review-10658928)**

**Rating:** 4.0/5.0 stars

_— Vaishali S._

[Read full review](https://www.g2.com/survey_responses/ivanti-neurons-for-digital-experience-review-10658928)

**["Proactive Monitoring, Robust Insights"](https://www.g2.com/survey_responses/ivanti-neurons-for-digital-experience-review-13174017)**

**Rating:** 4.0/5.0 stars

_— Radha S._

[Read full review](https://www.g2.com/survey_responses/ivanti-neurons-for-digital-experience-review-13174017)

### [Nexey](https://www.g2.com/products/nexey/reviews)

nexey is digital workplace experience management software solution that provides unparalleled visibility, automation, and remediation across all environments. nexey aims to improve the digital experience of employees by monitoring, analyzing, and optimizing the performance and usability of endpoints and applications. nexey is an SaaS provider that offers real-time analytics, instant remediation, automation, and employee feedback. nexey’s competitive advantage is its ability to deliver more personalized, proactive, and scalable IT services that address problems before they impact employees. nexey’s target market is medium to large enterprises that want to enhance their productivity, efficiency, and cost savings by creating a better digital workplace for their employees. nexey gets insights and analytics of the applications and devices used by end users (employees), whether onsite or offsite, from different perspectives, so as to convey insights to the top management based on which they can make their decisions. nexey guarantees getting your employees to conduct themselves in a manner consistent with company guidelines, non-disclosure requirements, business ethics, appropriate usage, and professional standards. Smartly, nexey pledges tracing productivity and efficiency for your entire workforce, encloses acquiring insights about apps and websites your employees are using most frequently, undertakes ensuring smooth working with no IT issues, and vouches measuring your employees' digital experience.

**Average Rating:** 5.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Nexey?

- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Nexey?

- **Seller:** [Nexey](https://www.g2.com/sellers/nexey)
- **Year Founded:** 2023
- **HQ Location:** Dover, Delaware, USA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c713abf96e23205ff4cf2c0b36a00e12f46ccb8cca47cfdddd1d1e5ebbd1a164&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnexey%2F&secure%5Burl_type%5D=linkedin_company_website)

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Are Recent G2 Reviews of Nexey?

**["One of the best i used"](https://www.g2.com/survey_responses/nexey-review-10690643)**

**Rating:** 5.0/5.0 stars

_— Omar A._

[Read full review](https://www.g2.com/survey_responses/nexey-review-10690643)

**["It's just amazing"](https://www.g2.com/survey_responses/nexey-review-10690815)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/nexey-review-10690815)

### [Riverbed Aternity Employee Experience](https://www.g2.com/products/riverbed-aternity-employee-experience/reviews)

Alluvio Aternity for APM (formerly called AppInternals) provides simplified high-definition APM visibility leveraging Real User Monitoring, Synthetic Monitoring, and OpenTelemetry, that is scalable, easy to use and deploy, and unifies insights across end users, applications, networks, and the cloud-native ecosystem.

**Average Rating:** 4.5/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate Riverbed Aternity Employee Experience?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.1/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Riverbed Aternity Employee Experience?

- **Seller:** [Riverbed Technology](https://www.g2.com/sellers/riverbed-technology)
- **Year Founded:** 2002
- **HQ Location:** San Francisco, CA
- **Twitter:** @RIVERBED  
23,829 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c3efc6a53acbe57fa2c4058aa212b001a7413136793eb03da8dc83271940bf28&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7796%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,589 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 83% Large, 17% Medium

#### What Are Recent G2 Reviews of Riverbed Aternity Employee Experience?

**["Global Visibility and Control with Potential for Improvement in AI"](https://www.g2.com/survey_responses/riverbed-aternity-employee-experience-review-10736206)**

**Rating:** 4.0/5.0 stars

_— Pilar S._

[Read full review](https://www.g2.com/survey_responses/riverbed-aternity-employee-experience-review-10736206)

**["Aternity is pretty good"](https://www.g2.com/survey_responses/riverbed-aternity-employee-experience-review-6543046)**

**Rating:** 5.0/5.0 stars

_— Gaurav G._

[Read full review](https://www.g2.com/survey_responses/riverbed-aternity-employee-experience-review-6543046)

#### What Are G2 Users Discussing About Riverbed Aternity Employee Experience?

- [What is aternity agent software?](https://www.g2.com/discussions/what-is-aternity-agent-software) - 1 comment

### [Thena](https://www.g2.com/products/thena/reviews)

Thena is a new-age customer support platform purpose-built for B2B teams. We're AI-first, and we connect to the modern communication stack like Slack and MS Teams. Join bold modern B2B teams from Vercel, Amplitude, FOX, Etsy, and LaunchDarkly.

**Average Rating:** 4.9/5.0

**Total Reviews:** 65

#### How Do G2 Users Rate Thena?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.2/10)
- **Quality of Support:** 9.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.6/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Thena?

- **Seller:** [Thena](https://www.g2.com/sellers/thena)
- **Year Founded:** 2022
- **HQ Location:** Palo Alto , California
- **Twitter:** @thenaplatform  
540 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1372715ed2048c40fbc3eaab608cddec90736be10ac0b216a1a6fa60ef4cf30d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthena-platform&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 58% Small, 38% Medium

#### What Do G2 Reviewers Say About Thena?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate Thena for its **efficient case management** , enhancing customer interactions and streamlining support processes.
- Users appreciate the **efficiency** of Thena for managing customer interactions and improving communication between departments.
- Users find Thena's **intuitive ticket management** enhances communication and streamlines customer support across departments.
- Users value **customer satisfaction** achieved through Thena's efficient management and streamlined support processes.
- Users appreciate the **seamless integrations** of Thena with Slack, enhancing customer support and agile workflows significantly.

##### Cons

- Users notice the **limited platform support** of Thena, as it doesn't cater to all messaging services effectively.
- Users find **limited platform support** with Thena, making it challenging for those using other communication tools.
- Users find Thena's **limited platform support** an issue, especially if they use platforms like Discord or WhatsApp.
- Users note **limited platform support** , making Thena less suitable for those using alternative communication tools.
- Users experience **poor customer support** , finding it difficult to access assistance for their queries and concerns.

#### What Are Recent G2 Reviews of Thena?

**["Thena helped us Tame Wild-Wild-West Slack Support"](https://www.g2.com/survey_responses/thena-review-10569376)**

**Rating:** 5.0/5.0 stars

_— Daniel S._

[Read full review](https://www.g2.com/survey_responses/thena-review-10569376)

**["Smooth"](https://www.g2.com/survey_responses/thena-review-10020456)**

**Rating:** 5.0/5.0 stars

_— Matthew B._

[Read full review](https://www.g2.com/survey_responses/thena-review-10020456)

### [HP WXP Collaboration](https://www.g2.com/products/hp-wxp-collaboration/reviews)

Vyopta is a leading provider of collaboration performance management and meeting room insights solutions. With coverage that spans video, voice, and messaging from Microsoft, Zoom, Cisco, Poly, Pexip, Bluejeans, and more, Vyopta helps companies improve quality of experience, accelerate workplace transformation and optimize investments across UC and conference rooms. Vyopta monitors and analyzes over 2 billion meeting minutes annually across the largest enterprises in the world, including Bloomberg, AstraZeneca, Stanford University, Shared Services Canada, and the US Department of Veterans Affairs. Learn more at vyopta.com.

**Average Rating:** 4.3/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate HP WXP Collaboration?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind HP WXP Collaboration?

- **Seller:** [HP](https://www.g2.com/sellers/hp)
- **Year Founded:** 1939
- **HQ Location:** Palo Alto, CA
- **Twitter:** @HP  
1,091,979 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c4b6df0216f27d43177cc2b62d735ca6f11b8cc7c154c9d688b345809ec91c9b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5390798%2F&secure%5Burl_type%5D=linkedin_company_website)  
137,941 employees on LinkedIn®
- **Ownership:** HPQ

#### Who Uses This Product?

- **Company Size:** 75% Large, 25% Medium

#### What Are Recent G2 Reviews of HP WXP Collaboration?

**["Vyopta - Best Monitoring tool in the market"](https://www.g2.com/survey_responses/hp-wxp-collaboration-review-8922392)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/hp-wxp-collaboration-review-8922392)

**["Vyopta provides very acurate and analytical data which helps in finding the root case easy."](https://www.g2.com/survey_responses/hp-wxp-collaboration-review-8781704)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer & Network Security_

[Read full review](https://www.g2.com/survey_responses/hp-wxp-collaboration-review-8781704)

#### What Are G2 Users Discussing About HP WXP Collaboration?

- [What is Vyopta Incorporated used for?](https://www.g2.com/discussions/what-is-vyopta-incorporated-used-for)

### [Acumen](https://www.g2.com/products/scalable-software-acumen/reviews)

Acumen delivers DEX measurement and insights that provide a deeper understanding of the digital employee experiences across your organization, no matter where employees work. Acumen's Experience Analytics give you real-time visibility into the stability, responsiveness, and performance of endpoints and software. Act on insights faster, drive better employee engagement, increase productivity, and power more efficient IT support operations. Measure and compare digital experiences by role, team, location. DEX observability & Digital experience scoring Measure end-user experiences and provide optimal end-user computing performance. Get insights into the employee experience so you can optimize the stability and performance their IT services, irrespective of where they are working. Eliminate Process Friction and Streamline User Journeys Identify inefficient processes and optimize to improve productivity and processing times. Quickly gather data on the user journey and application workflow to identify and address issues. Safe-guard employee well-being Leverage quantifiable data to assess engagement & burnout risk, identify quiet quitting, help employees protect focus time, and ensure healthy workload balance. Help employees be more productive and build healthier work habits. Drive application adoption/standardization Drive the adoption of standard applications and processes to reduce application licence costs, streamline workflows, enhance productivity and collaboration, improve security, ensure compliance and reduce the burden on IT Optimize task efficiency Quickly gather data on the user journey and application workflow to understand where friction and delay is caused by functionality gaps or application switching Get insights into remote vs. in-office work Automatically identify employee location, even when employees are working remotely, and gain objective data and visibility into work patterns, helping leaders to understand where individuals work best, and how to optimize hybrid workforce operations to boost performance and elevate the employee experience.

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Acumen?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10)
- **Quality of Support:** 6.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Acumen?

- **Seller:** [Scalable Software](https://www.g2.com/sellers/scalable-software)
- **Year Founded:** 2008
- **HQ Location:** Austin, Texas, United States
- **Twitter:** @Scalable  
583 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dd9b2e207c05634c4cfe0824db68af809ee2ef0cf6237ffb34ddd37033ebcfe9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fscalable-software&secure%5Burl_type%5D=linkedin_company_website)  
89 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

### [Applixure](https://www.g2.com/products/applixure/reviews)

Applixure provides the simplest Digital Employee Experience (DEX) improvement tools on the market. Applixure is designed for IT teams with big ambitions and limited resources, who want to improve employees’ IT experience while working in a more proactive, efficient, and cost-effective way. Trusted by over 1000 companies and IT Managed Service Providers including JYSK Group, Fujitsu, SAKO, Coyle Personnel and JTL. Get visibility, prioritize & start fixing. APPLIXURE ANALYTICS: Applixure Analytics provides instant visibility of your computer environment and detects high-impact yet easy-to-fix issues that are often hidden from IT's radar but negatively impact end-user experience. APPLIXURE WORKFLOW: Applixure Workflow is an easy-to-use add-on product for Analytics. Workflow turns Analytics data into concrete tasks that you can assign to your team. Follow the progress of your IT issues and make sure that fixes get completed on time. APPLIXURE FEEDBACK: Applixure Feedback lets you be on the pulse of your employees’ satisfaction with their IT experience. Collect objective feedback, send out surveys and polls to let your employees rate their computer experience and tell you how they feel. With Applixure, deploy today and start improving your DEX tomorrow. No training needed. Zero configuration. Zero maintenance. But don’t take our word for it – try it out for free at www.applixure.com

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Applixure?

- **Quality of Support:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Applixure?

- **Seller:** [Applixure Oy](https://www.g2.com/sellers/applixure-oy)
- **Year Founded:** 2013
- **HQ Location:** Helsinki, FI
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c02a25dc55444ca83ad48bd6e9013231176be5216c24afdc642f233350404f31&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fapplixure&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Applixure?

**["Good analytical software for IT"](https://www.g2.com/survey_responses/applixure-review-9900305)**

**Rating:** 4.0/5.0 stars

_— Robin G._

[Read full review](https://www.g2.com/survey_responses/applixure-review-9900305)

### [Collective IQ](https://www.g2.com/products/collective-iq/reviews)

Almaden Collective IQ is a DEX and an ITAM solution that applies machine learning and generative artificial intelligence to understand the journey of local and remote users interacting with their devices and applications, generating visibility and insights for troubleshooting through continuous learning. Almaden is a Digital Experience Management company, headquartered in Silicon Valley, with offices in Brazil and the UK, which leverages AI and deep systems knowledge, correlated with user insights, to ensure maximum user productivity and job satisfaction.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Collective IQ?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.2/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Collective IQ?

- **Seller:** [Almaden](https://www.g2.com/sellers/almaden)
- **HQ Location:** Menlo Park, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=98a8895f6a7022f8e8ebd03b7002de4ecdf4b9c1e4b4751c4bb0ccf23f5ad5e5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falmaden-ai-brasil%2F&secure%5Burl_type%5D=linkedin_company_website)  
60 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Collective IQ?

**["NIce service provider"](https://www.g2.com/survey_responses/collective-iq-review-8845268)**

**Rating:** 4.5/5.0 stars

_— prachi c._

[Read full review](https://www.g2.com/survey_responses/collective-iq-review-8845268)

### [Login VSI](https://www.g2.com/products/login-vsi/reviews)

Control Your EUC Workspace. Validate Every Change. Login VSI helps enterprise IT teams run and validate digital workspace environments at scale. Hydra is how Windows in the Cloud should be run, across Azure Virtual Desktop (AVD), Windows 365, and hybrid deployments. Built for administrators and MSPs alike, Hydra restores a familiar and streamlined way to transition to and manage modern virtual desktops, without the unnecessary cost, complexity, or operational tradeoffs of native or traditional third-party tooling. Login Enterprise continuously validates mission-critical enterprise performance across applications, infrastructure, and user workflows before and after every change. It catches regressions before rollout, detects drift after go-live, and protects user experience across every environment.

**Average Rating:** 4.5/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Login VSI?

- **Quality of Support:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Login VSI?

- **Seller:** [Login VSI](https://www.g2.com/sellers/login-vsi)
- **Year Founded:** 2012
- **HQ Location:** Boston, Massachusetts, United States
- **Twitter:** @LoginVSI  
5,557 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aac21430c589fd68e9f9da0a03b36634796a03cfb214faf3c13cea0a35eeec9e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Floginvsi%2F&secure%5Burl_type%5D=linkedin_company_website)  
69 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Do G2 Reviewers Say About Login VSI?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **seamless interface and excellent customer support** provided by Login VSI across various VDI platforms.
- Users value the **customer understanding** of Login VSI, benefiting from detailed reports and excellent support across VDI platforms.
- Users appreciate the **user-friendly interface** of Login VSI, making it easy to test system performance effectively.
- Users value the **easy integrations** of Login VSI, enhancing compatibility with VMware and Microsoft services for seamless performance.
- Users value the **preventive issue detector** in Login VSI, which effectively identifies performance bottlenecks before deployment.

##### Cons

- Users find the **pricing of Login VSI to be expensive** , particularly challenging for small organizations with limited budgets.
- Users find the **complex setup** of Login VSI challenging, especially those unfamiliar with virtual environments, requiring more resources.
- Users find the **initial integration challenging** , making Login VSI less user-friendly, especially for new organizations.
- Users find **poor customer support** with Login VSI frustrating, complicating their setup and integration process.

#### What Are Recent G2 Reviews of Login VSI?

**["review about login VSI"](https://www.g2.com/survey_responses/login-vsi-review-10620251)**

**Rating:** 4.5/5.0 stars

_— Syed A._

[Read full review](https://www.g2.com/survey_responses/login-vsi-review-10620251)

**["Review about Login vsi"](https://www.g2.com/survey_responses/login-vsi-review-10628556)**

**Rating:** 4.0/5.0 stars

_— Mohammed Maqdum Z._

[Read full review](https://www.g2.com/survey_responses/login-vsi-review-10628556)

### [ManageEngine DEX Manager Plus](https://www.g2.com/products/manageengine-dex-manager-plus/reviews)

ManageEngine DEX Manager Plus delivers real-time visibility into device performance and experience. It monitors CPU, memory, disk usage, logon times, crashes, boot speed, battery health, and system stability to detect hidden issues. DEX Manager Plus enables faster root-cause analysis and remediation through contextual insights and automated workflows. The Action Library provides ready-to-use sensors, scripts, and dashboards to reduce tickets and improve device reliability.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind ManageEngine DEX Manager Plus?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Company Size:** 50% Large, 50% Medium

#### What Are Recent G2 Reviews of ManageEngine DEX Manager Plus?

**["Great Insights From ManageEngine DEX Manager Plus"](https://www.g2.com/survey_responses/manageengine-dex-manager-plus-review-12721099)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/manageengine-dex-manager-plus-review-12721099)

**["Proactive Monitoring with Room for Customization"](https://www.g2.com/survey_responses/manageengine-dex-manager-plus-review-12947519)**

**Rating:** 4.0/5.0 stars

_— simran s._

[Read full review](https://www.g2.com/survey_responses/manageengine-dex-manager-plus-review-12947519)

- [‹ Prev‹ Prev](/categories/digital-employee-experience-dex-management?order=g2_score#product-list)
- [1](/categories/digital-employee-experience-dex-management?order=g2_score#product-list)
- 2
- [3](/categories/digital-employee-experience-dex-management?order=g2_score&page=3#product-list)
- [Next ›Next ›](/categories/digital-employee-experience-dex-management?order=g2_score&page=3#product-list)

Spotlight Categories

[Marketing Analytics Tools](https://www.g2.com/categories/marketing-analytics)

[Voice Recognition Software](https://www.g2.com/categories/voice-recognition)

[Generative AI Infrastructure Software](https://www.g2.com/categories/generative-ai-infrastructure)

[Data Science and Machine Learning Platforms](https://www.g2.com/categories/data-science-and-machine-learning-platforms)

[Email Marketing Software](https://www.g2.com/categories/email-marketing)

Similar Categories

- [Application Portfolio Management](/categories/application-portfolio-management)
- [Auto Scaling](/categories/auto-scaling)
- [Cloud Cost Management](/categories/cloud-cost-management)
- [Cloud Management Platforms](/categories/cloud-management-platforms)
- [Cloud Migration Assessment Tools](/categories/cloud-migration-assessment-tools)

- [Columnar Databases](/categories/columnar-databases)
- [Data as a Service (DaaS)](/categories/data-as-a-service-daas)
- [Data Destruction](/categories/data-destruction)
- [Data Extraction](/categories/data-extraction-tools)
- [Data Governance](/categories/data-governance-tools)

- [Data Observability](/categories/data-observability)
- [Data Recovery](/categories/data-recovery)
- [Digital Experience Monitoring (DEM)](/categories/digital-experience-monitoring-dem)
- [Digital Governance](/categories/digital-governance)
- [Disk Cleanup](/categories/disk-cleanup)

[Browse Digital Employee Experience (DEX) Management Themes](/categories/digital-employee-experience-dex-management/themes)

 ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry")
BB

Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)

Updated October 3, 2024

Digital employee experience (DEX) management software, also known as end user experience management software, is used to pinpoint technology issues that employees might experience and rapidly solve them. By monitoring and optimizing devices, applications, and other technologies, IT teams use it to improve the end-user experience, reduce IT costs, and enable greater workforce productivity and satisfaction. These tools correlate the technical performance of employee-facing technologies with employee sentiment and usage of those technologies to help businesses improve the performance and usability of the digital workplace. Through features like integrated desktop messaging and automated remediation, this software helps IT professionals proactively manage and improve digital experience. These products go beyond traditional IT tools that monitor and manage performance from the technology perspective, providing tools for doing so from the end user’s perspective.

DEX management solutions complement [application performance monitoring (APM) software](https://www.g2.com/categories/application-performance-monitoring-apm), in that they help IT operations teams manage and improve the experience of all employee-facing technologies, while APM solutions help DevOps teams and software vendors improve the performance of customer-facing applications. DEX management products take an end-point and end user-focused approach to improving performance, adoption, and sentiment across devices, applications, virtualization, and networks, while APM products take a source code instrumentation approach to improving the performance of an organization’s critical customer-facing applications. In addition, whilst DEX management software includes many features of [digital experience monitoring (DEM) software](https://www.g2.com/categories/digital-experience-monitoring-dem), it differs since it provides robust capabilities around managing the digital experience such as increasing the adoption and success of technology rollouts, tracking and improving employee satisfaction, and reducing software and hardware spending by identifying unused software licenses and unnecessary device replacements. Whereas DEM software is focused on allowing IT teams to monitor application performance, DEX management tools are purpose-built for interacting and engaging with employees, monitoring performance, and remediating problems. Finally, despite the similar name, this software is unrelated to [digital experience platforms (DXP) software](https://www.g2.com/categories/digital-experience-platforms-dxp), which is used for rapidly building websites, applications, and portals.

To qualify for inclusion in the Digital Employee Experience Management category, a product must:

- Constantly monitor employee experience across applications, devices, virtualization, and networks, with the ability to automatically alert on degraded performance
- Have the capability to engage and interact with end users via tools such as integrated desktop messaging
- Provide prebuilt scripts and configurable capabilities which allow IT to remediate issues
- Give clear guidance on what issues to prioritize based on experience impact
- Enable troubleshooting across devices, applications, virtualization, and networks, to identify the likely root causes of issues
- Fully integrate analytics and troubleshooting capabilities with messaging and remediation capabilities for end-to-end problem diagnosis and resolution
- Measure actual employee experience through continuous monitoring and real-time reporting

Show More