Acumen Reviews & Product Details

Acumen delivers DEX measurement and insights that provide a deeper understanding of the digital employee experiences across your organization, no matter where employees work. Acumen's Experience Analytics give you real-time visibility into the stability, responsiveness, and performance of endpoints and software. Act on insights faster, drive better employee engagement, increase productivity, and power more efficient IT support operations. Measure and compare digital experiences by role, team, location. DEX observability & Digital experience scoring Measure end-user experiences and provide optimal end-user computing performance. Get insights into the employee experience so you can optimize the stability and performance their IT services, irrespective of where they are working. Eliminate Process Friction and Streamline User Journeys Identify inefficient processes and optimize to improve productivity and processing times. Quickly gather data on the user journey and application workflow to identify and address issues. Safe-guard employee well-being Leverage quantifiable data to assess engagement & burnout risk, identify quiet quitting, help employees protect focus time, and ensure healthy workload balance. Help employees be more productive and build healthier work habits. Drive application adoption/standardization Drive the adoption of standard applications and processes to reduce application licence costs, streamline workflows, enhance productivity and collaboration, improve security, ensure compliance and reduce the burden on IT Optimize task efficiency Quickly gather data on the user journey and application workflow to understand where friction and delay is caused by functionality gaps or application switching Get insights into remote vs. in-office work Automatically identify employee location, even when employees are working remotely, and gain objective data and visibility into work patterns, helping leaders to understand where individuals work best, and how to optimize hybrid workforce operations to boost performance and elevate the employee experience.