G2

Verified User in Pharmaceuticals

Enterprise (> 1000 emp.)

11/5/2026

"End-to-End Network Visibility That Speeds Up Troubleshooting"

4.5/5

What do you like best about ThousandEyes?

Cisco ThousandEyes stands out for the end-to-end visibility it provides across the network, the Internet, cloud environments, and SaaS services. It helps me quickly determine whether an issue is coming from the internal network, the ISP, the Internet path, or the cloud service itself, which greatly speeds up troubleshooting and root-cause analysis. Review collected by and hosted on G2.com.

What do you dislike about ThousandEyes?

One drawback of ThousandEyes is that the platform can be complex to configure and manage, especially for users who are new to network monitoring. The sheer amount of data it provides can also feel overwhelming at first, and it takes time to learn how to interpret the results and use them effectively. Review collected by and hosted on G2.com.

What problems is ThousandEyes solving and how is that benefiting you?

ThousandEyes helps us identify and isolate network and application performance issues across our corporate network, the Internet, and cloud services. It gives us clearer visibility into where a problem is happening, which makes it easier to determine whether the root cause is in the local network, the ISP, the Internet path, or the SaaS provider. As a result, we spend less time troubleshooting, resolve incidents faster, and minimize disruption for users. Review collected by and hosted on G2.com.