Collective IQ Reviews & Product Details

Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.

SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

IT Glue™ is an IT documentation platform packed with features designed to help you maximize the efficiency, transparency and consistency of your team.

EZO is a comprehensive enterprise asset management solution designed to assist organizations in effectively managing their IT assets, physical assets, and maintenance operations. This software provides specialized tools for IT Asset Management (ITAM), Physical Asset Management, and Computerized Maintenance Management (CMMS), catering to a wide range of asset management needs.

Nexthink Infinity is the premier digital employee experience (DEX) platform used by enterprises worldwide to enable their IT teams to see, diagnose and fix employee technology issues. Nexthink unlocks visibility across employee devices, applications, operating systems, physical locations, network connectivity, and more to deliver AI-powered performance analytics and visualizations in real-time. By correlating technical performance and employee sentiment within a single pane of glass, IT now has the insights needed to prevent potential problems, resolve critical disruptions, and ultimately drive workforce efficiency. With Nexthink, IT teams can: 1. See: Proactively identify employee experience issues before they become IT problems, with immediate red flags about any incident. 2. Diagnose: Identify the context, scope, and impact of employee issues to accelerate troubleshooting through machine-learning pattern spotting. 3. Fix: Automate everything and powerfully remediate anything across more than 1 million workspaces in seconds.