Top Free Conversational Marketing Software - Page 9

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 676

Category Stats (Nov 2026)

  • Average Rating: 4.58/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Knock Knock App (+13.25%) - Among all products in this category, Knock Knock App recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 85,600+ Authentic Reviews
  • 676+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Storylane, Podium, Tidio, and knock-ai.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=tidio&focus%5B%5D=knock-ai-knock-ai)

Cartloop

Conversational text marketing platform that help brands drive revenue, build relationships with customers, grow subscribers and engage them with highly targeted campaigns through 1:1 text conversations. Cartloop's Concierge team stands behind every conversation, making personalized conversations a breeze.

Average Rating: 4.9/5.0

Total Reviews: 21

How Do G2 Users Rate Cartloop?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Cartloop?

  • Seller: Cartloop
  • Year Founded: 2020
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 95% Small

What Are Recent G2 Reviews of Cartloop?

What Are G2 Users Discussing About Cartloop?

ChatGenius

ChatGenius is a DM automation platform for Instagram, Facebook Messenger, WhatsApp, Telegram and SMS, built for creators, coaches, salons, local service businesses and small teams that get more DMs and comments than they can answer by hand. It is a ManyChat alternative that starts free, adds an AI that actually answers questions, and books appointments inside the conversation. Comment-to-DM automation. Pick a post or Reel, set a keyword, and everyone who comments gets a DM with your link, offer or lead magnet within seconds. Public comment replies can be automated too, and a Rewind tool goes back over older posts to catch the comments you missed while the trigger was off. AI replies trained on your business. Upload your FAQs, services and documents and the AI answers from them, in 28 languages with automatic detection. It reads voice notes and images, captures leads, and hands the conversation to a human with a short summary when it gets stuck. Copilot mode drafts every reply for you to approve before it sends, and knowledge gap detection shows you the questions it could not answer so you can fill them in. Flow builder. A visual drag-and-drop editor for keyword, comment and story-reply triggers, with conditions, delays, tags, AI steps and HTTP requests to your own systems. Appointment booking in the chat. The AI checks availability and books directly in the DM, with Google Calendar and GoHighLevel integrations, so a customer never leaves Instagram to get on your calendar. One inbox for every channel. Instagram, Facebook, WhatsApp, Telegram and SMS in a single shared inbox with conversation assignment, tags, saved replies, CSAT surveys and full contact profiles for your team. Content Studio. Schedule and publish posts, Reels and Stories to Instagram, Facebook and TikTok from one calendar, with AI caption help and a media library. Market Intel. Track competitor Instagram accounts side by side, with follower history, top posts, audience demographics and a leaderboard, plus AI-picked wins and opportunities for your own account. MCP server, REST API and webhooks. Connect your account to Claude, ChatGPT, Cursor or any MCP client and manage it in plain language: read and reply to conversations, build and publish flows, create comment triggers, tag contacts, book appointments and schedule posts. A REST API and outbound webhooks for new messages, new leads, handled comments and booked appointments plug ChatGenius into your CRM or your own backend. SumGeniusAI is a Verified Tech Provider with Meta. Pricing. A permanent free plan with 50 AI conversations a month, one flow and two comment triggers, no credit card required. Paid plans are Creator at $29, Professional at $99 and Business at $297 per month, with a 7-day free trial on Creator and cancel anytime.

Who Is the Company Behind ChatGenius?

  • Seller: SumGeniusAI
  • Year Founded: 2025
  • HQ Location: Las Vegas, US
  • LinkedIn® Page: linkedin.com
    2 employees on LinkedIn®

Chatonbo

Chatonbo is an AI chatbot platform that enables businesses to create, deploy, and manage intelligent chatbots for their websites in minutes. Powered by GPT-5.2, OpenAI's most advanced language model, it automates customer support, captures leads through natural conversations, and works around the clock in over 50 languages with automatic language detection. Businesses train their chatbot by uploading PDFs, adding website URLs, or creating FAQs. The AI learns the business's knowledge base and provides instant, accurate, on-brand answers to visitor questions — no coding or technical skills required. The platform integrates seamlessly with popular business tools including Zendesk, Zoho, Slack, HubSpot, and Zapier for workflow automation, CRM syncing, and real-time lead notifications via webhooks. When a visitor shares their contact details during a conversation, Chatonbo automatically captures and qualifies the lead, then syncs it to your CRM. The embeddable chat widget works on any website including WordPress, Shopify, Wix, WooCommerce, and custom-built sites with just one line of code. The widget is fully customizable — match your brand colors, choose bubble icons, set position, adjust behavior triggers like auto-open and exit intent, and toggle the powered-by branding. Additional features include conversation analytics and reporting, team collaboration with role-based access, pre-built bot templates for sales and customer support, automatic conversation summaries, and multi-bot management from a single dashboard. Chatonbo offers a generous free plan with 250 conversations per month, one AI agent, lead capture, and knowledge base access — no credit card required. Paid plans start at just $19 per month.

Who Is the Company Behind Chatonbo?

  • Seller: Chatonbo
  • Year Founded: 2024
  • HQ Location: New York, NY, United States
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

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How it works

Chattitude

Chattitude is an AI-powered conversational sales and support agent built for small and mid-sized businesses. With a 20-minute, no-code setup, Chatty instantly engages website visitors and customers—qualifying leads, booking demos, and resolving routine questions 24/7. By deflecting up to 70% of repetitive tickets, it frees human teams to focus on higher-value work while protecting revenue from lost prospects. Chattitude integrates seamlessly with CRMs, help desks, and productivity tools, passing full context and transcripts into your existing workflows. Its multilingual coverage, real-time lead scoring, and built-in scheduling ensure faster response times, higher conversion rates, and better customer satisfaction. Whether you’re looking to boost sales efficiency or reduce support costs, Chatty delivers measurable results from day one.

Who Is the Company Behind Chattitude?

  • Seller: Chattitude
  • Year Founded: 2024
  • HQ Location: Clarksburg, Maryland USA
  • LinkedIn® Page: linkedin.com
    1 employees on LinkedIn®
  • Ownership: Gold Lasso, Inc.
  • Phone: 301-990-9857

Cloodot

Cloodot is a next-generation Conversational AI and Customer Engagement Automation platform that helps businesses deliver human-like, 24/7 communication across **WhatsApp, Facebook, Instagram, and website chat**. Unlike traditional chatbot tools, Cloodot introduces the concept of an **AI Employee** — a digital agent that doesn’t just reply but 'understands customer context, executes business actions, and follows up automatically' to ensure outcomes like lead conversion, booking, or support resolution. Cloodot combines global speed, reliability, and enterprise-grade security with the flexibility of a **code execution environment**, enabling deep customization for any business logic or vertical. Organizations across **automotive, real estate, healthcare, electronics, retail, and hospitality** use Cloodot to automate support and sales while keeping every interaction personal and context-aware. With **Cloodot Chats**, businesses can replace repetitive support tasks with intelligent, conversational experiences that truly understand customers. The AI engages naturally, retains context, and acts like a trained employee — creating faster responses, higher conversions, and consistent brand experience. **Key capabilities include:** * AI-powered automation across major messaging channels * Context-aware and sentiment-sensitive conversations * Smart follow-ups that re-engage inactive customers * Seamless integrations with CRMs, ERPs, and booking systems * Multilingual, media-aware communication (voice, images, and documents) * Detailed analytics for lead tracking and performance optimization With Cloodot, businesses can **engage, support, and convert customers at scale — without expanding their support teams**. Each interaction feels natural, relevant, and designed to drive measurable results. Headquartered in USA, with operations across the **United States, India, the Middle East, and Europe**, Cloodot empowers modern organizations to scale customer engagement intelligently. Cloodot — the AI Employee Platform that transforms customer conversations into business growth.

Average Rating: 4.9/5.0

Total Reviews: 12

How Do G2 Users Rate Cloodot?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Cloodot?

  • Seller: Cloodot
  • Year Founded: 2019
  • HQ Location: Deleware, US
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive
  • Company Size: 43% Large, 36% Medium

What Are Recent G2 Reviews of Cloodot?

What Are G2 Users Discussing About Cloodot?

Closer

Closer is the comprehensive conversational sales platform, to deliver the best sales experience and customer support online. With such features as video and audio calls, text chat, calendar, AI dialogue automation, and more, it stands at the forefront of rich media communication tools available on the market. Closer gives you access to bots, schedules, and automated responses. Talk with your current or potential clients and close deals anywhere, any time, and on any device.

Who Is the Company Behind Closer?

  • Seller: Closer
  • Year Founded: 2016
  • HQ Location: Cracow, PL
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

cluvo

cluvo is a WhatsApp Business platform for teams: shared inbox, campaigns, automations, appointments and CRM in one place, built on Meta's official WhatsApp Cloud API. Shared team inbox. The whole team works on the same WhatsApp number. Conversations are assigned to agents or kept in a shared queue, with tags, internal notes, quick replies and the contact card next to the chat. The 24-hour reply window is always visible, and cluvo suggests the right Meta-approved template once it has expired. With Meta's coexistence mode you can keep using the WhatsApp Business app on your phone on the same number. Campaigns. Bulk sends to dynamic segments with approved templates, scheduled when you need them. Contacts who opted out never receive marketing messages, and sends respect Meta's limits on template category, quality rating and per-number caps. Every recipient has a delivery status: sent, delivered, read or failed, with the reason. Automations and AI. A no-code visual flow builder connects triggers, conditions and actions: auto-replies, menus, data collection with native WhatsApp Forms, and routing to the right agent. AI nodes answer from your own knowledge base and hand over to a person with full context. Appointments. Customers book, reschedule and cancel inside the chat, choosing among genuinely free slots. cluvo sends reminders and manages a waiting list, for clinics, workshops, salons, gyms and any appointment-based business. CRM and compliance. Contacts with tags, custom fields and opt-in/opt-out consent tracked per contact, CSV import and export, a deals pipeline and tickets with SLAs. Data is hosted in the EU and the platform is designed for GDPR compliance. Integrations. Native connectors for WooCommerce and Shopify (orders and abandoned carts) and Salesforce, plus an authenticated REST API with signed webhooks. Transparent pricing. Four plans from €0 to €169 per month, excl. VAT, with a 14-day Growth trial and no credit card. Meta bills message traffic directly at its own rates: cluvo adds no per-message markup. Made in Italy, with the interface available in seven languages.

Who Is the Company Behind cluvo?

  • Seller: cluvo
  • Year Founded: 2026
  • HQ Location: Tursi, IT
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

CompleteGreet

CompleteGreet adds a floating video bubble to any website. A small video of a real person greets visitors and expands into a personal video greeting with action buttons for chat, booking, contact forms, phone calls, or shoppable products. Works on Shopify, WordPress, WooCommerce, Wix, Squarespace, Webflow, and any custom site. EU based servers, GDPR compliant, flat monthly pricing from 23 USD with no overage fees, and a free trial with 5,000 pageviews.

Who Is the Company Behind CompleteGreet?

ConferWith

Confer With is a breakthrough live video shopping platform, combining live video & eCommerce for brands and retailers. It offers an immersive, one-to-one shopping experience that connects website visitors to retail salespeople in an experience that replicates the experience inside a store.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind ConferWith?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of ConferWith?

What Are G2 Users Discussing About ConferWith?

Conversiq

Turn more leads into customers. Get more from every marketing dollar. Generating leads is only part of the equation. What happens after a prospect discovers your business can make the difference between winning a customer and losing them to a competitor. Conversiq.io helps businesses optimise the entire lead journey, from the first enquiry to conversion. Our AI-powered platform helps businesses improve how they capture, engage, nurture and convert potential customers, reducing missed opportunities and making better use of the leads they already have. How Conversiq.io helps: • Lead capture: Help businesses respond to enquiries and recover opportunities that might otherwise be missed. • Lead engagement: Connect with potential customers through timely, relevant and automated conversations. • Lead nurturing: Keep prospects engaged through structured follow-ups and ongoing communication. • Lead conversion: Reduce the gap between initial interest and the next step towards becoming a customer. • Marketing optimisation: Build towards smarter, more connected workflows that help businesses improve the return on their marketing efforts. • Workflow automation: Reduce repetitive admin so business owners and their teams can focus on serving customers and growing their business. We believe businesses shouldn't always have to spend more to grow. They should also make better use of the opportunities they already generate. Conversiq.io is building practical AI solutions to make lead optimisation more accessible to businesses of all sizes, starting with service-based businesses in New Zealand. More value from every lead. More opportunities to grow.

Who Is the Company Behind Conversiq?

Crobox

Who we are Crobox is a next-generation Guided Selling solution that humanizes your product data and discovery experience to connect customers to your products. What we do Product Data Enrichment: We improve and enhance your customer experience. Our data enrichment supplements product attribute data with their benefits that connect to your customers’ needs. Product Finders: Ask your shoppers the right questions, recommend the perfect product based on their answers, and drive purchase behavior. Our Product Finder powers dynamic conversations that lead to increased loyalty, future visits, and repeat purchases. Analytics: We offer unique product insights that make your high-touch experiences more scalable. With the data collected through our platform, you can learn more about how your customers make decisions and reuse that intelligence omnichannel. How we do it In today’s retail climate, understanding consumer needs is paramount. That’s why we combine our consumer psychology and industry expertise with a zero-party data approach to make your customers feel heard and understood. By building product profiles that capture insights instead of tracking behavior, we keep you in line with data-privacy regulations while elevating the buyer’s journey. With Crobox, you get to build a compelling and future-proof eCommerce experience that ensures you stay in high demand.

Average Rating: 4.7/5.0

Total Reviews: 3

Who Is the Company Behind Crobox?

  • Seller: Crobox
  • Year Founded: 2015
  • HQ Location: Amsterdam, NL
  • LinkedIn® Page: nl.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 33% Small, 33% Large

What Are Recent G2 Reviews of Crobox?

What Are G2 Users Discussing About Crobox?

CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.

Average Rating: 4.5/5.0

Total Reviews: 727

How Do G2 Users Rate CTM?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)

Who Is the Company Behind CTM?

  • Seller: CTM
  • Company Website:
  • Year Founded: 2009
  • HQ Location: 231 Najoles Rd Suite 500, Millersville, MD 21108
  • LinkedIn® Page: www.linkedin.com
    133 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Marketing and Advertising, Internet
  • Company Size: 65% Small, 30% Medium

What Do G2 Reviewers Say About CTM?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of CTM, which is always quick to assist and resolve issues.
  • Users value the ease of use of CTM, appreciating its intuitive interface and strong support resources.
  • Users value the extensive features and excellent customer support of CTM, enhancing day-to-day operations and training.
  • Users benefit from accurate call tracking with CTM, providing valuable insights to optimize marketing strategies and enhance training.
  • Users highlight the user-friendly interface and effective customer support, enhancing their overall experience with CTM.
Cons
  • Users find the learning curve steep, making it difficult to utilize the full potential of CTM effectively.
  • Users find the complexity overwhelming due to extensive options and advanced features that are difficult to navigate.
  • Users find difficult navigation in CallTrackingMetrics, particularly for new users, complicating their experience while accessing features.
  • Users find the steep learning curve of CTM challenging, making initial setup and integration difficult.
  • Users face challenges due to the missing functionality of preset templates and limited global number availability on CTM.

What Are Recent G2 Reviews of CTM?

What Are G2 Users Discussing About CTM?

Cunnekt

Cunnekt is a cloud-based SaaS platform that enables businesses to manage customer communication on WhatsApp using the official WhatsApp Business API. It brings together marketing, sales, and support workflows in a single, easy-to-use interface designed for teams that rely on messaging to engage their audience. At its core, Cunnekt functions as a WhatsApp CRM—allowing businesses to manage incoming chats, assign conversations to team members, and organize interactions using labels and reminders. It supports real-time multi-agent handling, so customer queries are addressed promptly and efficiently. Teams can also build workflows for automated replies using a no-code chatbot builder, helping reduce manual effort and ensuring availability beyond working hours. The platform includes tools to create and schedule WhatsApp campaigns using approved message templates. Campaigns can be sent to segmented user lists, and businesses can track delivery rates, read receipts, and overall engagement through integrated analytics. Cunnekt supports lead tracking and contact management, making it easier to manage customer journeys. It also provides template creation and submission features, fully aligned with WhatsApp’s compliance and approval policies. Designed to integrate with existing systems via API, Cunnekt helps centralize communication and reduce silos across teams. Whether you're sending notifications, nurturing leads, or offering customer support, Cunnekt streamlines your communication on WhatsApp. It’s currently used by companies in education, e-commerce, healthcare, real estate, and other industries where WhatsApp is a key channel for reaching customers quickly and reliably.

Who Is the Company Behind Cunnekt?

Dapto Frontdesk

Dapto Frontdesk is an AI front desk for your website and email inbox. It answers customer questions 24/7 using your business information, qualifies inquiries, captures lead details, books appointments, follows up with prospects, and hands conversations to your team when needed. Unlike a traditional website chatbot that only answers questions in a chat window, Dapto Frontdesk can handle incoming conversations across your website and email, helping businesses respond faster and move inquiries toward a next step. Dapto Frontdesk can connect with calendars, CRMs, and other business tools to turn conversations into actions such as capturing a lead, booking a meeting, routing an inquiry, or following up. Key capabilities include: AI agent for website conversations AI agent for incoming email Answers grounded in your business information Lead capture and qualification Appointment booking Automatic follow-up Human handoff CRM and calendar integrations Multilingual conversations Conversation analytics Website Agent → Email Agent → Answer → Qualify → Book → Follow Up → Human Handoff

Who Is the Company Behind Dapto Frontdesk?

  • Seller: Dapto
  • Year Founded: 2025
  • HQ Location: Greater Indianapolis, US
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®
Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 21, 2026