--- title: Cartloop Reviews meta\_title: 'Cartloop Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 22 reviews by the users' company size, role or industry to find out how Cartloop works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 22 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Cartloop Reviews & Product Details Conversational text marketing platform that help brands drive revenue, build relationships with customers, grow subscribers and engage them with highly targeted campaigns through 1:1 text conversations. Cartloop's Concierge team stands behind every conversation, making personalized conversations a breeze. * * * Seller [Cartloop](https://www.g2.com/sellers/cartloop) Discussions [Cartloop Community](https://www.g2.com/products/cartloop/discuss) Languages Supported English Overview by Andrei Negrau Show More ## Pricing Pricing provided by Cartloop. ### FREE PACKAGE Starting at $0.00 Per Month ### SALES PACKAGE Starting at $100.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/cartloop/pricing) ## Top-Rated Alternatives [ ![ActiveCampaign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ ![SAP Engagement Cloud (formerly SAP Emarsys)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP Engagement Cloud (formerly SAP Emarsys)") SAP Engagement Cloud (formerly SAP Emarsys) 4.2/5(641) ](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) [ ![Drip](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drip") Drip 4.4/5(480) ](https://www.g2.com/products/drip/reviews) [ View All Alternatives ](https://www.g2.com/products/cartloop/competitors/alternatives) ## User Insights Average based on 22 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) IB India B. General manager Small-Business (50 or fewer emp.) 11/23/2022 "Valuable for any e-com business looking to connect with their customers more personally" 4/5 What do you like best about Cartloop? We started using this app as a way to have quicker support for potential customers and to decrease cart abandonment thereby increasing conversion and it's done exactly that. They are also the most helpful support team I've come across with a software/tool like this and will help you get everything set up and even help write your texts and templates for automations which I'm a big fan of. Thanks to cartloop we're building a decent txt list to campaign to. Review collected by and hosted on G2.com. What do you dislike about Cartloop? The way the info for the database is entered to the app is clunky and it would be better it it was taken mostly from the site then have the business fill in the gaps. Review collected by and hosted on G2.com. What problems is Cartloop solving and how is that benefiting you? They solve the issue of not being around 24/7 to help customers who might need help before buying and abandon their cart. They also help deliver sms marketing and automations to give customers a better experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Arts and Crafts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Arts and Crafts") UA Verified User in Arts and Crafts Small-Business (50 or fewer emp.) 2/10/2022 "Amazing done-for-you service" 5/5 What do you like best about Cartloop? I am amazed by this app and by the team that’s working there. When I reached out to them, the team instantly responded back, onboarded me, created a strategy based on my needs. They promised to help me with anything that has to do with SMS and that was true. Whenever I was sending a campaign, they helped me draft the text and recommended me days and hours for better conversion. The results are also fantastic. I’ve been using automated flows for SMS and the results were decent, but conversational flows are way better! The results almost doubled. Highly recommend the app! Review collected by and hosted on G2.com. What do you dislike about Cartloop? I don't dislike anything - all the feedback I offer is implemented and they work on building the product all the time. Review collected by and hosted on G2.com. What problems is Cartloop solving and how is that benefiting you? I recover a lot of abandoned carts, I get a lot of insights on why people are not completing the orders, I run campaigns, I do surveys and I am able to build a community Review collected by and hosted on G2.com. Show More Response from Andrei Negrau of Cartloop [Editedit](https://www.g2.com/survey_responses/cartloop-review-5333662/official_response/edit) Thanks for the awesome feedback! Can't wait to see the results you get 10x! 🥳 Current UserValidated ReviewerSource: Organic ![Karishma K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karishma K.") KK Karishma K. Designer and Founder Small-Business (50 or fewer emp.) 4/28/2022 "Positively Surprised!" 5/5 What do you like best about Cartloop? Minimal and easy lay out and definite increase in sales. Review collected by and hosted on G2.com. What do you dislike about Cartloop? No price point option between growth and pro. Review collected by and hosted on G2.com. Recommendations to others considering Cartloop: Work with the team to make transitioning with the app easier and ask for ideas and support. There is more to this than meets the eye. Review collected by and hosted on G2.com. What problems is Cartloop solving and how is that benefiting you? Problems: Simplified way to do SMS marketing. Benefit: Increase in sales. Review collected by and hosted on G2.com. Show More Response from Andrei Negrau of Cartloop [Editedit](https://www.g2.com/survey_responses/cartloop-review-6551900/official_response/edit) Appreciate the feedback, Karishma, and good point on the pricing options! I'll make sure that this will be cascaded to the team. Current UserValidated ReviewerSource: Organic AB Adam B. CEO Small-Business (50 or fewer emp.) 4/13/2022 "Good interactive engagement tool for potential shoppers" 4/5 What do you like best about Cartloop? The onboarding team have been great at helping us get the app set up and exploring ways to improve its effectiveness Review collected by and hosted on G2.com. What do you dislike about Cartloop? I can't quite figure out how to improve the keyword effectiveness but some ongoing use may help us here. Review collected by and hosted on G2.com. What problems is Cartloop solving and how is that benefiting you? better engagement of potential customers. Early days so no clear results yet, other than getting contact details form shoppers Review collected by and hosted on G2.com. Show More Response from Andrei Negrau of Cartloop [Editedit](https://www.g2.com/survey_responses/cartloop-review-6501505/official_response/edit) Thanks for the feedback, Adam! We are continuously improving our features and they will be released soon. Stay tuned! :) Current UserValidated ReviewerSource: Organic ![Jovana P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jovana P.") JP Jovana P. Head of Customer Experience Small-Business (50 or fewer emp.) 10/25/2021 "Amazing experience!" 5/5 What do you like best about Cartloop? From day one - amazing onboarding, the introduction of different features, and an easy-to-use platform. Our customer success manager Alexandra helped us and responded fast to all our questions and possible doubts. It seems that every part of the team in Cartloop is here for us. The whole team is organized and synced perfectly. Tips, strategy support, new features for a really short time, outstanding customer support, excellent conversion rate - these are all the reasons to recommend Cartloop. Review collected by and hosted on G2.com. What do you dislike about Cartloop? We dislike nothing about Carloop. Amazing and client-oriented team. Review collected by and hosted on G2.com. What problems is Cartloop solving and how is that benefiting you? Reaching out to more customers, getting more subscribers and recovered orders, and overall engagement with customers in a different, more supportive way. Review collected by and hosted on G2.com. Show More Response from Andrei Negrau of Cartloop [Editedit](https://www.g2.com/survey_responses/cartloop-review-5077157/official_response/edit) It was such a breeze working with you, Jovana! Can't wait to see more results! 💪 Current UserValidated ReviewerSource: Organic JS James S. Founder Small-Business (50 or fewer emp.) 8/21/2021 "Cartloop Experience" 5/5 What do you like best about Cartloop? Fast and friendly customer services and great conversion rates Review collected by and hosted on G2.com. What do you dislike about Cartloop? We would love to see a signup form with a discount that we could embed on our homepage rather than a popup. Review collected by and hosted on G2.com. What problems is Cartloop solving and how is that benefiting you? Cartloop creates a fantastic personalised experience for the user as a real human interacts and can engage with them Review collected by and hosted on G2.com. Show More Response from Andrei Negrau of Cartloop [Editedit](https://www.g2.com/survey_responses/cartloop-review-4956095/official_response/edit) So happy to see such great results, James! And we appreciate the feedback! 🙏 2/21/2022 Current UserValidated ReviewerSource: Organic ![Andrew A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew A.") AA Andrew A. Co-Founder, CEO Small-Business (50 or fewer emp.) 10/1/2021 "Great App, Incredible Customer service & Guaranteed ROI" 5/5 What do you like best about Cartloop? Cartloop calls itself an SMS marketing / abadoned cart recovery app but it goes way beyond that. Realistically, Cartloop is an obvious way to increase your revenue and see a guaranteed ROI on initial investment. The entire business is setup to ensure their client succeed, infact they give a 14 Day free trial in which you can see exactly how much you're making with them, within those 14 days, they give you their best plan which includes a customer success manager - this means that they help every step of the way to ensure you see a positive ROI within those 14 days. In addition, Cartloop provides exceptional customer service. Our customer success manager is in a slack channel with us along with 10+ of their agents who are sending us reports on a regular basis. Review collected by and hosted on G2.com. What do you dislike about Cartloop? Cant really dislike anything about Cartloop. Once again, they provide impeccable customer service along with an incredible app. Review collected by and hosted on G2.com. Recommendations to others considering Cartloop: Ensure to invite the Cartloop success manager and their team into your slack channel Review collected by and hosted on G2.com. What problems is Cartloop solving and how is that benefiting you? Main problem that Cartloop solves is converting those extra few customers who might've drifted off. It's a great way to increase revenue and see a overall CVR increase for your brand. Review collected by and hosted on G2.com. Show More Response from Andrei Negrau of Cartloop [Editedit](https://www.g2.com/survey_responses/cartloop-review-5033899/official_response/edit) Amazing write-up, Andrew! We greatly appreciate it! So happy to have you with us! 🥳 Validated ReviewerSource: Organic ![Himanshu C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Himanshu C.") HC Himanshu C. Founderq Small-Business (50 or fewer emp.) 2/23/2022 "Awesome service" 5/5 What do you like best about Cartloop? Ease of installation, amazing customer service, quality of the app, and potential to increase sales. Review collected by and hosted on G2.com. What do you dislike about Cartloop? Nothing at all :) Everything is perfect, I have no complains Review collected by and hosted on G2.com. Recommendations to others considering Cartloop: Go for it :) Review collected by and hosted on G2.com. What problems is Cartloop solving and how is that benefiting you? SMS Marketing, increasing sales, new customers Review collected by and hosted on G2.com. Show More Response from Andrei Negrau of Cartloop [Editedit](https://www.g2.com/survey_responses/cartloop-review-5370500/official_response/edit) Appreciate the feedback, Himanshu! We're super happy to have you with us! 🥳 Current UserValidated ReviewerSource: Organic ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 5/5/2022 "Great app with great support!" 5/5 What do you like best about Cartloop? The team at Cartloop help you get up and running in no time, then also help with planning going forward. A lot of competitors also seem to be US focused, but not the case with Cartloop, so great for us in the UK. Review collected by and hosted on G2.com. What do you dislike about Cartloop? Nothing so far. Will update if we encounter anything. Still early days. Review collected by and hosted on G2.com. What problems is Cartloop solving and how is that benefiting you? We wanted to start SMS marketing and after much research, we decided to go with Cartloop. Review collected by and hosted on G2.com. Show More Response from Andrei Negrau of Cartloop [Editedit](https://www.g2.com/survey_responses/cartloop-review-6574391/official_response/edit) We're excited to have you onboard, guys! This is just the beginning! 💪 Validated ReviewerSource: Organic ![Alexane M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexane M.") AM Alexane M. External Communications Manager Small-Business (50 or fewer emp.) 3/4/2022 "Completely satisfied" 5/5 What do you like best about Cartloop? the fact that they are real people who answer us, and not robots, excellent service et good customer service Review collected by and hosted on G2.com. What do you dislike about Cartloop? nothing special, the application is well done and very understandable, the support is reactive Review collected by and hosted on G2.com. What problems is Cartloop solving and how is that benefiting you? We often use it because we have reached our audience who buy more thanks to SMS campaigns. Review collected by and hosted on G2.com. Show More Response from Andrei Negrau of Cartloop [Editedit](https://www.g2.com/survey_responses/cartloop-review-5394215/official_response/edit) Thanks for the feedback, Alexane! Cheers to growing your SMS brand! 🚀 Validated ReviewerSource: Organic ## Questions about Cartloop? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Cartloop ](https://www.g2.com/products/cartloop/discussions/new) GU Guest User What is Cartloop used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-cartloop-used-for) [ View all Discussions ](https://www.g2.com/products/cartloop/discuss) ## Pricing Options Pricing provided by Cartloop. ### FREE PACKAGE Starting at $0.00 Per Month ### SALES PACKAGE Starting at $100.00 Per Month ### FULL CONVERSATIONAL PACKAGE Starting at $500.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/cartloop/pricing) ##### Categories on G2 [E-Commerce Personalization](https://www.g2.com/categories/e-commerce-personalization) ##### Explore More [Best cloud-based billing solutions for small businesses](https://www.g2.com/discussions/best-cloud-based-billing-solutions-for-small-businesses)[What's the best workforce management solution for call centers](https://www.g2.com/discussions/what-s-the-best-workforce-management-solution-for-call-centers)[Which commenting systems avoid frequent bugs and integrate smoothly without disrupting reader experience?](https://www.g2.com/discussions/which-commenting-systems-avoid-frequent-bugs-and-integrate-smoothly-without-disrupting-reader-experience%20) [What connected worker platform works best for a mid-sized manufacturing company that wants real-time visibility on the shop floor without a 12-month digital transformation project?](https://www.g2.com/discussions/what-connected-worker-platform-works-best-for-a-mid-sized-manufacturing-company-that-wants-real-time-visibility-on-the-shop-floor-without-a-12-month-digital-transformation-project)[PR Firms in London](https://www.g2.com/categories/pr-firms/locations/greater-london-england-gb)[Where to find top sales intelligence solutions](https://www.g2.com/discussions/where-to-find-top-sales-intelligence-solutions) [Show MoreShow Less](javascript:void(0);)