Best Conversational Marketing Software - Page 20

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 615

Category Stats (Nov 2026)

  • Average Rating: 4.58/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Knock Knock App (+13.25%) - Among all products in this category, Knock Knock App recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 82,700+ Authentic Reviews
  • 615+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Storylane, Podium, Exceed.ai, and Tidio.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=exceed-ai&focus%5B%5D=tidio&segment=all)

Clevertar

Clevertar is an award-winning Australian company that provides conversational virtual agents for better engagement. Enable conversations with your consumers for enquiries, sales and support, even over time. Be available 24/7 to satisfy their desire for self-reliance and reduce demand on human advisors.

Who Is the Company Behind Clevertar?

Clientager

AI Client Manager for Modern Businesses Never miss a customer again. Clientager answers customers, captures leads, books appointments, handles support and follows up across phone, WhatsApp, website and email.

Who Is the Company Behind Clientager?

  • Seller: TechShah
  • Year Founded: 2022
  • HQ Location: Bangaore, IN
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

ClinicEcho

ClinicEcho is an AI receptionist for US med spas and dental practices. It answers the calls and website chats the front desk misses, including lunch, busy check-out hours, evenings and weekends. Each receptionist is set up for one clinic with its treatments, approved prices, hours, insurance list and booking rules. It answers callers' questions in a natural conversation, books the appointment into the clinic's calendar during the call, and emails the team a summary and full transcript within about a minute. It tells callers it is an AI, follows the clinic's emergency rules and passes anything clinical to the clinic's team. ClinicEcho signs a Business Associate Agreement before handling patient data, and setup takes about 10 business days.

Who Is the Company Behind ClinicEcho?

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How it works

Cloodot

Cloodot is a next-generation Conversational AI and Customer Engagement Automation platform that helps businesses deliver human-like, 24/7 communication across **WhatsApp, Facebook, Instagram, and website chat**. Unlike traditional chatbot tools, Cloodot introduces the concept of an **AI Employee** — a digital agent that doesn’t just reply but 'understands customer context, executes business actions, and follows up automatically' to ensure outcomes like lead conversion, booking, or support resolution. Cloodot combines global speed, reliability, and enterprise-grade security with the flexibility of a **code execution environment**, enabling deep customization for any business logic or vertical. Organizations across **automotive, real estate, healthcare, electronics, retail, and hospitality** use Cloodot to automate support and sales while keeping every interaction personal and context-aware. With **Cloodot Chats**, businesses can replace repetitive support tasks with intelligent, conversational experiences that truly understand customers. The AI engages naturally, retains context, and acts like a trained employee — creating faster responses, higher conversions, and consistent brand experience. **Key capabilities include:** * AI-powered automation across major messaging channels * Context-aware and sentiment-sensitive conversations * Smart follow-ups that re-engage inactive customers * Seamless integrations with CRMs, ERPs, and booking systems * Multilingual, media-aware communication (voice, images, and documents) * Detailed analytics for lead tracking and performance optimization With Cloodot, businesses can **engage, support, and convert customers at scale — without expanding their support teams**. Each interaction feels natural, relevant, and designed to drive measurable results. Headquartered in USA, with operations across the **United States, India, the Middle East, and Europe**, Cloodot empowers modern organizations to scale customer engagement intelligently. Cloodot — the AI Employee Platform that transforms customer conversations into business growth.

Average Rating: 4.9/5.0

Total Reviews: 12

How Do G2 Users Rate Cloodot?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Cloodot?

  • Seller: Cloodot
  • Year Founded: 2019
  • HQ Location: Deleware, US
  • Twitter: @cloodot
    56 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive
  • Company Size: 43% Large, 36% Medium

What Are Recent G2 Reviews of Cloodot?

What Are G2 Users Discussing About Cloodot?

Closer

Closer is the comprehensive conversational sales platform, to deliver the best sales experience and customer support online. With such features as video and audio calls, text chat, calendar, AI dialogue automation, and more, it stands at the forefront of rich media communication tools available on the market. Closer gives you access to bots, schedules, and automated responses. Talk with your current or potential clients and close deals anywhere, any time, and on any device.

Who Is the Company Behind Closer?

  • Seller: Closer
  • Year Founded: 2016
  • HQ Location: Cracow, PL
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

cluvo

cluvo is a WhatsApp Business platform for teams: shared inbox, campaigns, automations, appointments and CRM in one place, built on Meta's official WhatsApp Cloud API. Shared team inbox. The whole team works on the same WhatsApp number. Conversations are assigned to agents or kept in a shared queue, with tags, internal notes, quick replies and the contact card next to the chat. The 24-hour reply window is always visible, and cluvo suggests the right Meta-approved template once it has expired. With Meta's coexistence mode you can keep using the WhatsApp Business app on your phone on the same number. Campaigns. Bulk sends to dynamic segments with approved templates, scheduled when you need them. Contacts who opted out never receive marketing messages, and sends respect Meta's limits on template category, quality rating and per-number caps. Every recipient has a delivery status: sent, delivered, read or failed, with the reason. Automations and AI. A no-code visual flow builder connects triggers, conditions and actions: auto-replies, menus, data collection with native WhatsApp Forms, and routing to the right agent. AI nodes answer from your own knowledge base and hand over to a person with full context. Appointments. Customers book, reschedule and cancel inside the chat, choosing among genuinely free slots. cluvo sends reminders and manages a waiting list, for clinics, workshops, salons, gyms and any appointment-based business. CRM and compliance. Contacts with tags, custom fields and opt-in/opt-out consent tracked per contact, CSV import and export, a deals pipeline and tickets with SLAs. Data is hosted in the EU and the platform is designed for GDPR compliance. Integrations. Native connectors for WooCommerce and Shopify (orders and abandoned carts) and Salesforce, plus an authenticated REST API with signed webhooks. Transparent pricing. Four plans from €0 to €169 per month, excl. VAT, with a 14-day Growth trial and no credit card. Meta bills message traffic directly at its own rates: cluvo adds no per-message markup. Made in Italy, with the interface available in seven languages.

Who Is the Company Behind cluvo?

  • Seller: cluvo
  • Year Founded: 2026
  • HQ Location: Tursi, IT
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

CM.com Mobile Marketing Cloud

CM.com's Mobile Marketing Cloud is the only omnichannel customer engagement solution that includes all mobile messaging channels like SMS and WhatsApp. This empowers marketers to create superior experiences that increase engagement and conversion.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind CM.com Mobile Marketing Cloud?

  • Seller: CM.com
  • Year Founded: 1999
  • HQ Location: Breda, Noord-Brabant
  • Twitter: @CMcom_
    1,698 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    744 employees on LinkedIn®
  • Ownership: AMS: CMCOM

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of CM.com Mobile Marketing Cloud?

Comix Flow

Comix Flow is a done-for-you AI agency that builds and runs AI receptionists and AI voice agents for US small and mid-sized businesses. Its agents answer every call, text, WhatsApp message and web chat 24/7, qualify the lead, and book the appointment on the calendar while the customer is still on the line. They also call back new website and ad leads within seconds, route calls to the team when a person is needed, and sync every conversation to the CRM. Owners see every conversation in a live dashboard. Comix Flow builds, launches and manages everything, tunes it weekly, and works in English and Spanish. It serves home services, dental and medical clinics, law firms, real estate, property management, insurance, automotive and financial services.

Who Is the Company Behind Comix Flow?

CommentKeyword

CommentKeyword is a dedicated Instagram marketing automation software built specifically for brands, creators, and digital agencies looking to turn post engagement into deep customer relationships and revenue. While the platform excels at instantly automating the comment-to-DM (Direct Message) workflow, its true power lies in what happens after the initial DM is sent. Instead of leaving users at a dead-end with a static link, CommentKeyword allows you to deploy intelligent, conversational AI agents in minutes. These agents turn raw comment-triggered DMs into guided, multi-turn conversations that build genuine rapport, ask qualifying questions, collect structured lead data, and smoothly guide users toward the perfect next step. For businesses seeking a lean, cost-effective alternative to ManyChat, CommentKeyword delivers the ultimate streamlined solution. ManyChat is a powerful but notoriously complex multi-platform tool that forces users into expensive, bloated tiered-pricing plans that charge you based on how many contacts you have. CommentKeyword strips away that overwhelming complexity. We focus entirely on mastering the Instagram ecosystem with an affordable, intuitive setup that features a plain-language AI Setup Assistant. Instead of building messy, confusing logic trees, you simply describe what you want your AI agent to achieve by having a conversation. The platform automatically drafts the entire conversational flow, giving you a high-converting, smart system without the premium price tag. Best of all, CommentKeyword is built to be incredibly accessible, offering a generous Free Forever plan that includes 300 automated DMs per month. This provides way more free usage than ManyChat right out of the gate, allowing you to launch real, live comment campaigns and see results before spending a single dime. When you are ready to scale or unlock advanced AI agents, our paid plans start at just $12 per month, making it significantly cheaper than manychat as your audience grows. We believe in simple, transparent pricing based strictly on the automated DMs you actually send, meaning no setup fees, no surprise billing, and absolutely no per-contact charges. Once a user responds to your initial DM hook, the built-in AI agent takes over seamlessly. The agent naturally handles lead qualification, routes prospects to the right offers based on their budget, and captures data fields or sends to the right offer. All of this structured data can be exported effortlessly via CSV or fed directly into your favorite CRM in real time using automated webhooks. Should a conversation require a personal touch, the system utilizes smart handoff rules to instantly alert your team to step in manually. Stop overpaying for overly complicated chat builders—switch to CommentKeyword to automate your Instagram conversions with affordable, next-generation AI.

Who Is the Company Behind CommentKeyword?

Community

Community is the SMS marketing platform that connects businesses, brands, political & public figures, creators, musicians, celebrities, and more, to their audiences at scale. Founded in 2019 by Matthew Peltier and Josh Rosenheck, Community gives each Leader a unique 10-digit phone number to share with their audience, giving the authentic experience of texting with a friend. Today, the company is led by Jeremy Schultz, CEO, who oversees its expansion to welcome the most innovative Fortune 500 and Enterprise companies onto the platform. To date, the company welcomes over 30MM+ Members on its platform.

Average Rating: 4.8/5.0

Total Reviews: 3

How Do G2 Users Rate Community?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Community?

  • Seller: Community
  • HQ Location: Santa Monica, California, United States
  • LinkedIn® Page: www.linkedin.com
    84 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Community?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the automation capabilities in Community, allowing for scalable and strategic communication with their audience.
  • Users value the responsive and helpful customer support of Community, enhancing their overall user experience effectively.
  • Users appreciate the ease of use of Community, enjoying its intuitive interface and helpful customer support.
  • Users value the intuitive interface of Community, enhancing their experience with seamless communication and powerful tools.
  • Users value the reliability of Community, appreciating its intuitive interface and responsive customer support for effective communication.
Cons
  • Users find integration issues with third-party tools limit the platform's overall functionality and flexibility.
  • Users feel the limited templates hinder customization, suggesting more options for better alignment with their needs.
  • Users note that the loading time is slow, impacting their overall experience with the product.

What Are Recent G2 Reviews of Community?

CompleteGreet

CompleteGreet adds a floating video bubble to any website. A small video of a real person greets visitors and expands into a personal video greeting with action buttons for chat, booking, contact forms, phone calls, or shoppable products. Works on Shopify, WordPress, WooCommerce, Wix, Squarespace, Webflow, and any custom site. EU based servers, GDPR compliant, flat monthly pricing from 23 USD with no overage fees, and a free trial with 5,000 pageviews.

Who Is the Company Behind CompleteGreet?

ConferWith

Confer With is a breakthrough live video shopping platform, combining live video & eCommerce for brands and retailers. It offers an immersive, one-to-one shopping experience that connects website visitors to retail salespeople in an experience that replicates the experience inside a store.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind ConferWith?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of ConferWith?

What Are G2 Users Discussing About ConferWith?

Contestohoy

Contestohoy is customer messaging software for small businesses in Chile that sell and serve customers through chat. Your customers write to you on WhatsApp, Instagram, Facebook and Google reviews. Contestohoy answers, books appointments and collects payments, so the owner doesn't have to reply to every message by hand. Answer: Contestohoy brings WhatsApp, Instagram and Facebook messages and Google reviews into one inbox and replies in your business's own tone and words. It learns from your website and your product catalog to answer questions about prices, opening hours, services and products. You decide how it works: review every reply before it is sent, or let it run automatically, channel by channel. If it doesn't know something, it tells you instead of making up prices or schedules. Book: Contestohoy offers your real free time slots from Google Calendar and books appointments directly in the chat. The day before each appointment it sends a WhatsApp reminder to reduce no-shows, and after the visit it can ask the customer for a Google review. Reminders don't use tokens. Get paid: Contestohoy sends MercadoPago payment links inside the conversation, for full payments, deposits to secure a booking, or product orders with pickup or delivery. The money goes straight to your own account, and you simply see "Paid" in the chat. Built for small business owners: most micro-businesses in Chile are run by one person who serves customers, does the work and answers messages at the same time. Contestohoy is designed for them, not for technical teams. Setup takes three steps and no technical skills: connect your channels, tell it about your business, and choose what it answers on its own and what you review first. Who uses it: service businesses that take appointments, shops that sell through Instagram and WhatsApp, local stores and independent professionals. Pricing is in Chilean pesos with all features included in every plan. You can start free with 50 tokens and no credit card required.

Who Is the Company Behind Contestohoy?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 21, 2026