Best Auto Shop Management Software for Small Business

How Many Auto Shop Management Software Products Does G2 Track?

Total Products under this Category: 261

Category Stats (Sep 2026)

  • Average Rating: 4.65/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Torque360 (+0.63%) - Among all products in this category, Torque360 recorded the largest rating increase compared to last month

Last updated: September 15, 2026

How Does G2 Rank Auto Shop Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 2,300+ Authentic Reviews
  • 261+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Auto Shop Management Software

G2 Grid® for Auto Shop Management Software plotting products by satisfaction and market presence

Highlighted products: AutoLeap, Tekmetric, Fullbay, ARI (Auto Repair Software), AutoRepair Cloud, Shopmonkey, and Torque360.

Underlying data: [Grid® JSON](https://www.g2.com/categories/auto-shop-management/grids.json?focus%5B%5D=autoleap&focus%5B%5D=tekmetric&focus%5B%5D=fullbay&focus%5B%5D=ari-auto-repair-software&focus%5B%5D=autorepair-cloud&focus%5B%5D=shopmonkey&focus%5B%5D=torque360-g2&segment=small-business)

AutoLeap

AutoLeap is an award-winning cloud-based software transforming auto repair and tire shops. As a leader in the industry, we are committed to staying ahead of the curve by constantly innovating and delivering features that redefine shop management. Customer feedback is at the heart of everything we do, driving our relentless pursuit of excellence and empowering shops to achieve remarkable results. With AutoLeap, you're not just keeping up with the industry—you’re changing the game.

Average Rating: 4.8/5.0

Total Reviews: 759

Who Is the Company Behind AutoLeap?

  • Seller: AutoLeap
  • Company Website:
  • Year Founded: 2019
  • HQ Location: Toronto, CA
  • Twitter: @auto_leap
    104 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    198 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Manager
  • Top Industries: Automotive, Mechanical or Industrial Engineering
  • Company Size: 94% Small, 2% Medium

What Do G2 Reviewers Say About AutoLeap?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of AutoLeap, finding it simple to navigate and implement in their shops.
  • Users rave about the responsive customer support and easy navigation, enhancing their overall experience with AutoLeap.
  • Users appreciate seamless integrations with QuickBooks and other systems, enhancing efficiency and simplifying their daily operations.
  • Users commend the effective communication of AutoLeap support, ensuring swift resolutions to issues via chat.
  • Users value the sophisticated features of AutoLeap, which significantly enhance operational efficiency and streamline business management.
Cons
  • Users report disjointed internal communication and excessive manual entry, hindering efficiency and complicating parts management.
  • Users are frustrated by missing features like quick repair access, preset settings, and tedious manual processes in AutoLeap.
  • Users face a difficult learning process with AutoLeap, finding the system advanced and complicated for timely task execution.
  • Users desire more customization options with AutoLeap to better suit their unique service offerings and needs.
  • Users find the limited functionality of AutoLeap frustrating, citing repetitive tasks and confusing software issues.

What Are Recent G2 Reviews of AutoLeap?

What Are G2 Users Discussing About AutoLeap?

Tekmetric

Tekmetric, the leading auto repair platform, improves auto repair shops through the relentless pursuit of innovation through customer feedback. Tekmetric’s all-in-one auto repair platform streamlines operations and empowers shops nationwide with shop management, integrated payments, marketing, technology integrations, and real-time data. With Tekmetric, shop owners can enhance productivity, boost profitability, and deliver a superior customer experience that keeps drivers coming back. Productivity. Revenue. Customer experience. Measure up, by every measure, with Tekmetric. Learn more by visiting our website 👇

Average Rating: 4.9/5.0

Total Reviews: 504

Who Is the Company Behind Tekmetric?

  • Seller: Sparkplug Studios
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Houston, Texas
  • Twitter: @tekmetric
    289 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    371 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Service Advisor
  • Top Industries: Automotive
  • Company Size: 89% Small, 6% Medium

What Do G2 Reviewers Say About Tekmetric?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Tekmetric, making it simple to train staff and manage workflows effectively.
  • Users appreciate the seamless integrations of Tekmetric, enhancing workflow and customer interactions effortlessly.
  • Users appreciate the seamless invoicing and inspection integration of Tekmetric, enhancing efficiency and customer trust in their shops.
  • Users value the excellent customer support from Tekmetric, ensuring smooth transitions and quick resolutions to queries.
  • Users commend the easy setup of Tekmetric, highlighting a smooth transition and effective integration for their workflow.
Cons
  • Users report missing features in Tekmetric, hindering technicians' workflow and complicating job management processes.
  • Users struggle with the cumbersome parts management system, affecting job history access and professional workflow.
  • Users find the limited functionality regarding employee permissions and job management in Tekmetric frustrating and cumbersome.
  • Users experience integration issues with Tekmetric, particularly with external systems and certain printer functionalities.
  • Users find limited customization in Tekmetric, wishing for more options to tailor features for mobile repair needs.

What Are Recent G2 Reviews of Tekmetric?

What Are G2 Users Discussing About Tekmetric?

Fullbay

Never get behind on invoicing, scheduling or miss adding a parts charge to a customers bill again! Fullbay streamlines your shop’s processes, leading to more efficient techs and happier customers. Track preventive maintenance, submit DVIR reports, and give your clients access to authorize work and check on the status of their repair through our customer portal. Fullbay lives in the cloud, meaning you can access it from anywhere -- even while you’re on vacation. Don’t shackle yourself to the shop any longer; get Fullbay and get back to your life. Some Frequent Q/A's: In what ways can Fullbay help me increase technician efficiency? Fullbay has the capability to track tech efficiency and utilization in real time. By knowing tech efficiency, you can increase revenue per labor hour and manage your shop better. How can Fullbay help my mobile techs? Fullbay works on any device that connects to the internet. So, your mobile techs can create an estimate, create invoices, and collect payments- all from the side of the road. How can Fullbay help me manage my inventory? With Fullbay, a shop can track parts to service orders, manage returns, mark up parts, and use a vendor portal to order parts quickly. These features help shops drastically reduce inventory losses, increase revenue on parts, and minimize the time it takes to get the parts needed to complete repairs. How can Fullbay help my shop increase our level of customer service? Fullbay provides a customer portal for all of your customers. The portal allows your customers to see the progress of their repairs, their repair history, invoices and payments. This feature reduces calls to your office and offers transparency between the shop and the customers. Don't forget to check out our free tools you can use today for your shop: -VIN Decoder (fullbay.com/tools/vin/) -Shop Profit Calculator (fullbay.com/tools/roi/) -Parts Markup (fullbay.com/tools/markup/)

Average Rating: 4.8/5.0

Total Reviews: 73

Who Is the Company Behind Fullbay?

  • Seller: Fullbay
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Phoenix, AZ
  • Twitter: @fullbay
    236 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    194 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Transportation/Trucking/Railroad, Automotive
  • Company Size: 86% Small, 13% Medium

What Do G2 Reviewers Say About Fullbay?

AI-generated summary from verified user reviews

Pros
  • Users value the affordability and comprehensive logging features of Fullbay, making it a standout choice for their needs.
  • Users value the invoicing features of Fullbay for effective management and integration with QuickBooks.
  • Users find Fullbay to be the best affordable option, effectively meeting all necessary logging requirements.
  • Users appreciate the effective customer management features in Fullbay, simplifying invoicing and information management.
  • Users praise the affordable pricing and effective logging capabilities of Fullbay, enhancing overall customer satisfaction.
Cons
  • Users note the limited functionality of Fullbay, particularly its basic accounting features and slow updates.
  • Users feel the missing customization features for invoices and reports limit their flexibility and efficiency.
  • Users find the difficult setup of Fullbay challenging, impacting the software's initial usability and integration.
  • Users find the insufficient information on advanced accounting features and training to be overwhelming and lacking.
  • Users find integration issues challenging, especially if the initial setup is not done properly.

What Are Recent G2 Reviews of Fullbay?

What Are G2 Users Discussing About Fullbay?

ARI (Auto Repair Software)

ARI (Auto Repair Software) is a comprehensive shop management solution designed to assist auto repair shops and mobile mechanics in streamlining their operations. This software caters to both start-up and established auto care businesses, providing a centralized platform that encompasses all essential features necessary for effective shop management. The target audience for ARI includes independent mechanics, small auto repair shops, and larger automotive service centers. By offering a suite of tools tailored to the unique needs of these users, ARI enables mechanics to manage their daily tasks more efficiently. The software's capabilities extend to invoicing, quote generation, vehicle inspections, and VIN lookup, making it a versatile choice for various auto repair scenarios. Additionally, it supports mobile mechanics who require on-the-go access to essential features, enhancing their ability to serve customers effectively. Key features of ARI include AI data extraction, work order management, a client portal, and license plate recognition. These functionalities not only simplify mechanics' workflows but also improve customer interaction. For instance, the client portal allows customers to view their service history and upcoming maintenance needs, fostering transparency and trust. The software also includes robust accounting and reporting tools, enabling shop owners to track their financial performance and make informed business decisions. ARI stands out in the auto repair software category by continuously evolving based on user feedback. This commitment to improvement ensures that the platform remains relevant and effective in addressing the challenges faced by auto repair professionals. By integrating features that save time and enhance profitability, ARI empowers users to focus on what they do best—providing high-quality automotive services while keeping their customers satisfied.

Average Rating: 4.6/5.0

Total Reviews: 133

G2 Deal: Save 33% off our ARI Pro Plus Plan

ARI is an all-in-one auto repair shop management software that helps you run a successful business. Start with a free trial or take advantage of the special G2 rate: 33% off our Pro Plus Plan.

Price: ~~$59.99/ month~~ → $39.99/ month

View this exclusive G2 deal

Who Is the Company Behind ARI (Auto Repair Software)?

  • Seller: ARI
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Block Island, US
  • Twitter: @uMob5
    815 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Automotive
  • Company Size: 88% Small, 2% Medium

What Do G2 Reviewers Say About ARI (Auto Repair Software)?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of ARI, making business management simple and efficient for service advisors.
  • Users value the easy invoicing process in ARI, enhancing customer confidence and streamlining shop operations.
  • Users value the robust and user-friendly features of ARI, making it an indispensable tool for auto repair.
  • Users commend the smooth initial setup of ARI, appreciating its hassle-free transition and easy functionality.
  • Users value the efficient communication tools in ARI, enhancing their ability to send invoices and estimates promptly.
Cons
  • Users express concerns about the missing features, such as direct payments and intuitive navigation for new users.
  • Users struggle with poor navigation in ARI, particularly due to lack of keyboard shortcuts and unintuitive back button placement.
  • Users experience slow performance with ARI, causing frustration and disruptions when managing invoices and records.
  • Users report navigation issues with ARI, citing difficulty in functions and a frustrating layout impacting usability.
  • Users experience invoicing issues with ARI, including poor report accuracy and difficulties in integrating with QuickBooks.

What Are Recent G2 Reviews of ARI (Auto Repair Software)?

What Are G2 Users Discussing About ARI (Auto Repair Software)?

AutoRepair Cloud

AutoRepair Cloud is a cloud-based multi-platform software system for running your auto shop business. It gives small and midsize businesses complete control over the auto shop business processes; It helps to manage customers and inventory, repair orders, workflow tracking, inspections and invoicing with ease and keep track of the annual/monthly budge allowing to run the business like a fine-tuned machine. Techs can see all important data arranged in one place and complete each order fast and smooth. Key features: - Cloud-based solution, no need to install the software. - It works online and on devices: Tablet/iPads and cell phones/iPhones apps - Easy vehicle and customer management - Appointment scheduling, including: email reminders, arrangement for technicians and equipment - Repair Order, including: invoice customization, discount and fee calculators, grouping, etc. - Integration with other systems: CARFAX, Salesforces, accounting systems, etc. - Inspection and invoices templates. - VIN code scanner/decoder - Mobile application to share workflow with the customer - Customer payments, including: Credit card readers for PayPal, Stripe and Square - Repair manuals, wiring diagrams, TSB, maintenance and other repair documentation - Labor time estimate - Auto parts management, including express and electronic purchases, inventory and parts return - Inspection check list and OBD2 diagnostic - Communication with Customers tool, including: IM, SMS, WhatsApp and emails - Integration with Accounting systems: QBO, Xero, Sage - Data and Analytics, including: customizable reports, graphs, import and export data - CRM & Marketing, including: website, customer apps, direct emails, loyalty program, google ads and maps There is free trial and promotion available if you provide code G2ARC before subscription

Average Rating: 4.8/5.0

Total Reviews: 101

Who Is the Company Behind AutoRepair Cloud?

  • Seller: InterTAD
  • Year Founded: 2005
  • HQ Location: Danville, US
  • Twitter: @AutoRepairCloud
    1,604 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Business Owner
  • Top Industries: Automotive
  • Company Size: 109% Small, 1% Large

What Do G2 Reviewers Say About AutoRepair Cloud?

AI-generated summary from verified user reviews

Pros
  • Users highlight the functionality and cost-effectiveness of AutoRepair Cloud, making it an optimal choice for auto repair.
  • Users find the ease of use of AutoRepair Cloud essential for efficient appointment management and customer support.
  • Users value the detailed technical information about vehicles, enhancing repair accuracy and client communication.
  • Users appreciate the robust integrations of AutoRepair Cloud, enhancing financial management and reporting capabilities.
  • Users appreciate the comprehensive reporting features of AutoRepair Cloud, enhancing financial insights and workflow management.
Cons
  • Users find insufficient information for certain vehicles and usage instructions, limiting the product's effectiveness.
  • Users report missing features, such as inability to change repair orders to quotes and inadequate repair tracking information.
  • Users face challenges with complex parts management, lacking clear instructions and facing limitations in availability and functionality.
  • Users experience slow performance with AutoRepair Cloud, noting delays and glitches that hinder usability.
  • Users find the limited customization in AutoRepair Cloud restrictive, affecting functionality across multiple areas.

What Are Recent G2 Reviews of AutoRepair Cloud?

What Are G2 Users Discussing About AutoRepair Cloud?

Shopmonkey

Smart, simple. Built for shop life. Shopmonkey is the all-in-one platform built for shop life. Trusted by 10,000+ auto shops, we simplify estimates, payments, DVIs, and scheduling in one easy tool. Everything works together, the interface makes sense on day one, and your team will actually use it. And every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. Stop settling for systems or software that slow you down—invest in the platform that works as hard as you do. Book a demo. Shopmonkey streamlines operations, enhances customer interactions, and ultimately drives business growth. By integrating various functionalities into a single platform, Shopmonkey provides shop owners with the tools they need to manage their businesses more efficiently and effectively. With its user-friendly interface, Shopmonkey allows users to adapt and utilize the system quickly, minimizing the learning curve often associated with new software. Every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. We're with you every step of the way. What you get: Estimates: Build accurate estimates fast with built-in parts and labor data. Send them digitally for customer approval, then convert to an invoice in one click. No re-entry. No back-and-forth. Appointments and scheduling: Manage your calendar, reduce no-shows with automated reminders, and keep your bays full without the chaos. Digital Vehicle Inspections: Build trust and increase approvals with photo and video inspections sent directly to your customer's phone. Reporting: See exactly how your shop is performing. Sales, technician productivity, and business trends — all in one dashboard, without digging through spreadsheets. Customer communication: Two-way texting and email keep customers informed on their vehicle's status without you picking up the phone. Automated updates handle the routine stuff so your team can focus on the work. Accounting Solutions: Financial clarity, built directly into Shopmonkey. Hand off to a dedicated bookkeeper or manage it yourself. Marketing: Run automated SMS and email campaigns to bring customers back and fill your schedule during slow stretches. Support and Onboarding: Every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. Technician tools — Assign jobs, track time, and keep your techs moving with tools built for the shop floor, not the front office. Inventory management — Track parts and supplies in real time so you're never caught short or over-ordering. Integrations — Shopmonkey connects with the tools you already rely on, including QuickBooks, PartsTech, Nextpart, RepairLink, and CARFAX. Find the pricing that's the right fit for your auto shop: https://www.shopmonkey.io/pricing Check out our social channels: Facebook | LinkedIn | Instagram | YouTube

Average Rating: 4.6/5.0

Total Reviews: 410

Who Is the Company Behind Shopmonkey?

  • Seller: Shopmonkey
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Morgan Hill, California
  • Twitter: @Shopmonkeyio
    137 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    230 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Manager
  • Top Industries: Automotive, Transportation/Trucking/Railroad
  • Company Size: 97% Small, 2% Medium

What Do G2 Reviewers Say About Shopmonkey?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Shopmonkey, noting intuitive controls and a streamlined interface for efficient management.
  • Users value the seamless customer communication of Shopmonkey, enhancing interaction and overall shop efficiency.
  • Users commend Shopmonkey's excellent customer support, enhancing their overall efficiency and satisfaction with the product.
  • Users appreciate the enhanced customer communication of Shopmonkey, allowing easy scheduling and support through text messaging.
  • Users celebrate the efficiency improvement from Shopmonkey, streamlining operations and enhancing customer communication seamlessly.
Cons
  • Users find the limited functionality of Shopmonkey restrictive, yearning for additional features and customization options.
  • Users face challenges with missing features like tax adjustments, job estimations, and spell check inconsistencies in Shopmonkey.
  • Users report glitchy parts management and difficulties with large invoices and technician updates in Shopmonkey.
  • Users experience slow performance, with issues like glitches and delays affecting efficiency and overall satisfaction.
  • Users report inaccurate information regarding pricing and estimates, leading to confusion and additional adjustments needed.

What Are Recent G2 Reviews of Shopmonkey?

What Are G2 Users Discussing About Shopmonkey?

Torque360

Torque 360 is a SaaS-based auto repair shop software built to streamline repair shops, garages, independent shops, and all repair businesses. From scheduling jobs and creating digital inspections to generating invoices and accepting payments, Torque360 keeps your shop running smoothly. With features like QuickBooks, Twilio, Carfax, NHTSA, and PartsTech integration, marketing automation, reporting tools, and TorquePay, shops can improve customer trust and grow revenue.

Average Rating: 4.6/5.0

Total Reviews: 15

Who Is the Company Behind Torque360?

Who Uses This Product?

  • Top Industries: Automotive
  • Company Size: 93% Small, 7% Medium

What Do G2 Reviewers Say About Torque360?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Torque360, finding it simple to manage tasks and customer interactions.
  • Users value the efficient estimate creation feature of Torque360, streamlining customer interactions and boosting productivity.
  • Users value the effective communication tools in Torque360, enhancing customer interactions and streamlining processes.
  • Users value the digital inspections feature of Torque360, making customer approvals seamless and efficient.
  • Users appreciate the efficient invoicing feature of Torque360, streamlining operations and saving valuable time.

What Are Recent G2 Reviews of Torque360?

Neya Kumaresan
NK
Researched and written by Neya Kumaresan
Updated