![Jamal H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jamal H.")
JH

Jamal H.

Owner

Small-Business (50 or fewer emp.)

3/25/2026

"Streamlined Shop Management with Excellent Support"

5/5

What do you like best about Shopmonkey?

I use Shopmonkey for everything to do with my shop, from intaking appointments to collecting reviews and everything in between. I no longer need to call multiple vendors, and I love the clear layout of my schedule. I really like the work request form and the fact that I can attach it to my website so customers can fill it out themselves. The initial setup was very easy, and Sebastian made it a breeze—he still helps me out to this day. Review collected by and hosted on G2.com.

What do you dislike about Shopmonkey?

I don't like dealing with duplicate customers and I wish the internal user notes could show up on all of the customer work orders. Review collected by and hosted on G2.com.

What problems is Shopmonkey solving and how is that benefiting you?

I no longer need to call multiple vendors and I have a clear layout of my schedule. Review collected by and hosted on G2.com.

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Response from Angelique Tober of Shopmonkey

[Editedit](https://www.g2.com/survey_responses/shopmonkey-review-12544709/official_response/edit)

Thanks so much for sharing your experience! We’re thrilled to hear that Shopmonkey has helped you consolidate your vendors and that Sebastian made your setup so easy—we’ll be sure to pass the kind words along to him.

We also really appreciate your feedback regarding duplicate customers and the visibility of internal notes. Insights like yours are exactly how we decide what to improve next, and we’ve shared these notes with our product team.

Rating Updated (4/14/2026)
Current UserValidated ReviewerIncentivizedSource: Seller invite

See what 410 reviewers think of Shopmonkey

4.6 out of 5 · Verified reviews from real users

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