---
title: Torque360 Reviews
meta_title: 'Torque360 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 12 reviews by the users' company size, role or industry to
  find out how Torque360 works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 12
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: Automotive
  url: https://www.g2.com/categories/automotive
---

# Torque360 Reviews
**Vendor:** Sajjad Ahmad  
**Category:** [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 12
## About Torque360
Torque 360 is a SaaS-based auto repair shop software built to streamline repair shops, garages, independent shops, and all repair businesses. From scheduling jobs and creating digital inspections to generating invoices and accepting payments, Torque360 keeps your shop running smoothly. With features like QuickBooks, Twilio, Carfax, NHTSA, and PartsTech integration, marketing automation, reporting tools, and TorquePay, shops can improve customer trust and grow revenue.



## Torque360 Pros & Cons
**What users like:**

- Users find Torque360 very **easy to use** , allowing efficient management of customers and tasks with minimal setup time. (3 reviews)
- Users praise the **easy estimate creation** feature of Torque360, streamlining customer interaction and workflow efficiency. (2 reviews)
- Users value the **effective communication** capabilities of Torque360, streamlining customer interactions and improving overall service efficiency. (1 reviews)
- Users value the **ease of digital inspections** with Torque360, enabling seamless customer approvals and transparency. (1 reviews)
- Users appreciate the **efficient invoicing** feature of Torque360, simplifying customer transactions and saving valuable time. (1 reviews)
- Users value the **ease of scheduling jobs** for their crew, enhancing overall workflow efficiency with Torque360. (1 reviews)
- Setup Ease (1 reviews)
- Time-saving (1 reviews)
- Users value the **ease of use** in Torque360, simplifying customer interactions and approvals for vehicle services. (1 reviews)

## Torque360 Reviews
  ### 1. Torque360 Reporting Makes Shop Management Easy and Insightful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2026

**What do you like best about Torque360?**

I like the reporting feature the best in Torque360. It gives me a clear view of how my business is performing and helps me track important metrics. The reports are easy to understand and make it simple to identify trends, monitor profitability, and make informed decisions. The software also offers great value, especially compared to other solutions, and has helped make managing the shop much easier.

**What do you dislike about Torque360?**

There is nothing I dislike about Torque360. The software has worked well for our shop, and it provides all the tools we need to manage our daily operations efficiently. So far, my experience has been very positive.

**What problems is Torque360 solving and how is that benefiting you?**

One of the biggest problems Torque360 solves for me is sales tax reporting. Instead of having to go through invoices individually, I can easily access all of the information I need in a single report. Having all invoices and tax data consolidated in one place saves a significant amount of time, reduces manual work, and makes it much easier to manage accounting and reporting requirements.

  ### 2. Fast Mobile Digital Authorizations with Amazing Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ian N. | OWNER, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about Torque360?**

My favorite feature is definitely the digital authorization system because it allows customers to quickly approve work and provide signatures directly from their phones, making the entire process much faster and more convenient. The support team has also been amazing and is always there whenever we need assistance.

**What do you dislike about Torque360?**

There is nothing that I dislike about the software so far. Everything has been smooth, easy to use, and very helpful for managing our shop operations more efficiently.

**What problems is Torque360 solving and how is that benefiting you?**

Torque360 helped solve one of the biggest problems we had in the shop, which was customer approvals and proof of authorization. Before, customers would sometimes claim they never approved certain pricing or repairs, which created frustrating situations. Since using the digital authorization feature, everything is documented with customer signatures and approvals directly through the system. It has helped us avoid misunderstandings, protect the shop, and make the approval process much smoother and more professional.

  ### 3. Reliable All-in-One Shop Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patricia F. | ADMIN, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Torque360?**

We’ve had a great experience with this shop management software. The DVI feature makes it easy for customers to see exactly what’s going on with their vehicles, and digital authorizations speed up approvals significantly. The QuickBooks Online and PartsTech integrations save our team a lot of time every day.

**What do you dislike about Torque360?**

We really haven’t found any major issues yet. The software has been reliable, easy to use, and has improved our shop’s workflow significantly since we started using it.

**What problems is Torque360 solving and how is that benefiting you?**

Torque360 helps solve communication gaps between shops and customers by using digital vehicle inspections and digital approvals. Customers can clearly see recommended repairs with photos and videos, which builds trust and increases approval rates.

  ### 4. Effortless Setup, Boosts Shop Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Artur P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2026

**What do you like best about Torque360?**

I use Torque360 to organize my shop by keeping everything in one place, which makes it much easier to get customers in and out. The platform saves me time, allowing me to do what I am skilled at while also getting estimates and invoices right. I particularly find the signing feature very helpful. Overall, I enjoy using Torque360 as it has everything I need and setting it up was pretty easy, taking less than 30 minutes.

**What do you dislike about Torque360?**

I would love to have a place to note the parts sales, of how much we paid and how much we sold, and have a control based on it.

**What problems is Torque360 solving and how is that benefiting you?**

I use Torque360 to organize my shop, keeping everything in one place. It saves me time by handling estimates and invoices accurately, allowing me to focus on what I do best. The signing feature is especially helpful.

  ### 5. Best Auto Repair Software on the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** dustin h. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2025

**What do you like best about Torque360?**

Ease of use. I can easily add customers and parts to build an RO. Digital vehicle inspections and digital authorization allows my customers to see work that is needed and approve work without having to be in the shop.

**What do you dislike about Torque360?**

I have not had any issues with Torque360. the support staff is always available for questions if needed.

**What problems is Torque360 solving and how is that benefiting you?**

Digital vehicle inspections allow me to share pictures to customers of their vehicle, service history allows me to see previous work performed and keep vehicles running. Digital authorization allows customers to pick what they want me to perform on their vehicles without waiting in the shop. Parts ordering allows me to seamlessly get quotes from multiple vendors and adds everything with one click.

  ### 6. Intuitive Platform with Efficient Inspections and Easy Digital Authorization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2026

**What do you like best about Torque360?**

I like the digital authorization feature, the ease of use, and how intuitive the platform is overall. The inspections module is very efficient, and the job boards make it easy to manage workflow and stay organized.

**What do you dislike about Torque360?**

At this point, I don’t have any significant complaints. The system is user-friendly, efficient, and performs consistently well.

**What problems is Torque360 solving and how is that benefiting you?**

It’s increasing my efficiency and giving me more time in the shop, with less time spent on the computer.

  ### 7. Torque360: User-Friendly and Affordable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chase K. | owner and operator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Torque360?**

Torque360 is user friendly and affordable

**What do you dislike about Torque360?**

i have no real downside to using torque360

**What problems is Torque360 solving and how is that benefiting you?**

Keeping up with customer tickets and past jobs

  ### 8. They were helpful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Clinton S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2025

**What do you like best about Torque360?**

Easy of use Allow me to schedule jobs  for crew

**What do you dislike about Torque360?**

Projected price increase. As a current user I was un aware that the price was going to change.

**What problems is Torque360 solving and how is that benefiting you?**

Allows me to contact past users of our business

  ### 9. Automation software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sheeba T. | Digital Marketing Manager, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2022

**What do you like best about Torque360?**

It digitizes the processes involve in garages, which is very essential in this digital world. Easy payment methods and tracking of status is helpful. Its unique andcan be customized

**What do you dislike about Torque360?**

The mechanics might  find it difficult to incorporate initially.
No, it is a complete solution in itself.
Easy user interface is preferred.  Customer support can be better.

**What problems is Torque360 solving and how is that benefiting you?**

It is automating important part of business, saving time and manual effort. Error free and easy to manage the work. Yes
Yes, business efficiency is certainly increased

  ### 10. Torque360 - auto repair software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sahil K. | GCP Data Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2022

**What do you like best about Torque360?**

Torque 360 is a leading auto repair software that helps mechanics /workers to run their operations smoothly.
It enables functionality to schedule appointments with the help of auto repair software.

**What do you dislike about Torque360?**

I didn't find anything negative about the application as far. It is very well designed. It has almost all the functions that help in running the garage functions smoothly.

**What problems is Torque360 solving and how is that benefiting you?**

Torque360 is benefiting in multiple ways -
1. Scheduling appointments for customers
2. Creating creative and professional invoices 
3. Repair orders
and many more

  ### 11. Good all in one software solution for auto repair companies!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2022

**What do you like best about Torque360?**

Integrated billing, invoicing, estimates, as well as order management. VIN lookup is also included. The ability to input and retain service history is great.

**What do you dislike about Torque360?**

There are still some features that are being implemented, but other than that, nothing that we have disliked so far.

**What problems is Torque360 solving and how is that benefiting you?**

All in one auto repair management suite has been beneficial for start to end service experience for our auto customers.

  ### 12. Auto shop Software at its Finest.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2022

**What do you like best about Torque360?**

Receiving and tracking payments, inventory and hours.

**What do you dislike about Torque360?**

I have no complaints , as I'm a first time user .

**What problems is Torque360 solving and how is that benefiting you?**

Auto shop payments and tracking of finances.


## Torque360 Discussions
  - [Hhhhh](https://www.g2.com/discussions/hhhhh) - 1 upvote

- [View Torque360 pricing details and edition comparison](https://www.g2.com/products/torque360-g2/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-01+14%3A49%3A03+-0500&secure%5Bsession_id%5D=f32de36c-2a14-4198-8294-4dee05f70495&secure%5Btoken%5D=736af57a86b9258628a31d359c2b222e46fb2698e3b71020d78744b38cd9c691&format=llm_user)
## Torque360 Integrations
  - [PartsTech](https://www.g2.com/products/partstech-partstech/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)

## Torque360 Features
**Operations Management - Auto Shop Management**
- Appointment Scheduling
- Inventory Management
- Task Management
- Digital Vehicle Inspection (DVI)
- Employee Management

**Customer Relationship Management - Auto Shop Management**
- Automated Reminders
- Marketing
- CRM

**Financial Management - Auto Shop Management**
- Reports and Analytics
- Billing and Invoicing
- Estimating

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