# Best Audio Conferencing Software

  *By [Nana Serwah Nkrahene](https://research.g2.com/insights/author/nana-nkrahene)*

   Audio conferencing applications connect disparate parties of a conversation through a hosted voice connection. It has the capacity to perform small group calls but is more commonly used to facilitate meetings and other professional communications. It is also a good tool for massive communication and can host conversations between multiple, large parties. Audio Conferencing tools aid companies that employ people in remote or work from home roles, as well as companies communicating from separate locations. They also simplify the process of making international calls by providing localized dial-in numbers, eliminating the need for international phone plans. Audio conferencing solutions often integrate with Web-based solutions, such as Webinar or Web-Conferencing for advanced web-based features such as chat, instant messaging, screen and file share.

To qualify for inclusion in the Audio Conferencing category, a product must:

- Provide audio communication for meetings & Collaboration via PSTN or mobile network
- Be capable of multi-user audio conference calls on an audio conferencing bridge





## Category Overview

**Total Products under this Category:** 48


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 41,800+ Authentic Reviews
- 48+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best Audio Conferencing Software At A Glance

- **Leader:** [Slack](https://www.g2.com/products/slack/reviews)
- **Highest Performer:** [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)
- **Easiest to Use:** [Slack](https://www.g2.com/products/slack/reviews)
- **Top Trending:** [Slack](https://www.g2.com/products/slack/reviews)
- **Best Free Software:** [Slack](https://www.g2.com/products/slack/reviews)


---

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[Book a Demo](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1116&secure%5Bdisplayable_resource_id%5D=118&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1771&secure%5Bplacement_resource_ids%5D%5B%5D=19&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1206636&secure%5Bresource_id%5D=1116&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Faudio-conferencing%2Fenterprise&secure%5Btoken%5D=74919cc92b065aa3b4fc13010f22810b32444db322b8c0542892ca3261dce023&secure%5Burl%5D=https%3A%2F%2Fwww.ultatel.com%2Fplans-prices%2F%3Futm_source%3DG2&secure%5Burl_type%5D=book_demo)

---

## Top-Rated Products (Ranked by G2 Score)
  ### 1. [Slack](https://www.g2.com/products/slack/reviews)
  Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat, a searchable record of all your files and conversations, and integrations with a growing number of handy bots and apps. Now everyone can finally be on the same page and get their work done. Slack: It’s where work happens.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 36,994

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.2/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** https://www.salesforce.com/
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce (581,281 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (88,363 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, Project Manager
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 41% Small-Business, 41% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (3620 reviews)
- Team Collaboration (3150 reviews)
- Communication (2994 reviews)
- Integrations (2216 reviews)
- Features (1937 reviews)

**Cons:**

- Notification Issues (1137 reviews)
- Missing Features (941 reviews)
- Limited Features (757 reviews)
- Overwhelming Experience (752 reviews)
- Channel Management (688 reviews)

  ### 2. [BT MeetMe with Dolby Voice](https://www.g2.com/products/bt-meetme-with-dolby-voice/reviews)
  BT MeetMe with Dolby Voice is an enhanced BT MeetMe service designed to deliver more natural and effective audio meetings than traditional phone-based conference calls.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 10

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.5/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [BT Global Services](https://www.g2.com/sellers/bt-global-services)
- **Year Founded:** 2000
- **HQ Location:** London, United Kingdom
- **Twitter:** @bt_global (21,083 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/bt-global-services (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 40% Enterprise, 40% Small-Business


  ### 3. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)
  JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 2,347

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.8/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [Saas Labs](https://www.g2.com/sellers/saas-labs)
- **Company Website:** https://www.saaslabs.co/
- **Year Founded:** 2016
- **HQ Location:** Palo Alto, California
- **Twitter:** @saas_labs (306 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10436435/ (430 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Account Executive
  - **Top Industries:** Computer Software, Financial Services
  - **Company Size:** 59% Small-Business, 31% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (853 reviews)
- Features (528 reviews)
- Helpful (453 reviews)
- Call Management (415 reviews)
- Calling Features (389 reviews)

**Cons:**

- Call Issues (466 reviews)
- Call Functionality (324 reviews)
- Connection Issues (271 reviews)
- Poor Call Quality (234 reviews)
- Slow Loading (223 reviews)

  ### 4. [PowWowNow](https://www.g2.com/products/powwownow/reviews)
  At PowWowNow we provide meeting solutions for everyday people and we make it easier than ever to have meetings that matter. We offer a range of meeting solutions to choose from: VIDEO CALL Simple and secure video meetings that are virtually face-to-face. Give it a whirl for free for 14 days! CONFERENCE CALL Sometimes a good old-fashioned call is all that’s needed! Register for free to instantly access your PIN. WEBINAR Transform your online events by dazzling colleagues and clients with large-scale, interactive webinars. Make your next meeting a PowWowNow.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 35

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.2/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.0/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.0/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [PGi](https://www.g2.com/sellers/pgi)
- **Year Founded:** 1991
- **HQ Location:** Alpharetta, GA
- **Twitter:** @PGi (33,722 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/4863/ (506 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 41% Small-Business, 39% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (13 reviews)
- Easy Setup (11 reviews)
- Reliability (10 reviews)
- Audio Quality (8 reviews)
- Simplicity (8 reviews)

**Cons:**

- Limited Features (6 reviews)
- Missing Features (6 reviews)
- Integration Issues (4 reviews)
- Limited Customization (4 reviews)
- Limited Integrations (4 reviews)

  ### 5. [Voximplant](https://www.g2.com/products/voximplant/reviews)
  Voximplant is a communications platform as a service, it allows developers to add real-time communications features (voice, video and messaging) in their applications without a need to build any backend infrastructure. Voximplant architecture is designed for serverless: developers upload their JavaScript code into our cloud and uploaded code is being executed automatically when a call arrives at the platform or when an HTTP API command is executed. A call can arrive at the platform from a phone network, from a SIP device or application, and from Voximplant Web or Mobile SDK.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 31

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.7/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.0/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [VoxImplant](https://www.g2.com/sellers/voximplant)
- **Year Founded:** 2013
- **HQ Location:** Palo Alto, California
- **Twitter:** @voximplant (976 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/voximplant/about (196 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 55% Mid-Market, 29% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (1 reviews)
- Easy Communication (1 reviews)
- Features (1 reviews)

**Cons:**

- Connectivity Issues (1 reviews)
- Internet Connectivity (1 reviews)
- Internet Dependency (1 reviews)

  ### 6. [LoopUp](https://www.g2.com/products/loopup/reviews)
  LoopUp is redefining how multinational enterprises manage telephony on a global scale with Microsoft Teams. In a market where organizations typically rely on fragmented regional providers and complex telephony contracts, LoopUp offers a single, fully managed converged communications solution, deeply integrated with Microsoft Teams and spanning 136 countries. LoopUp delivers Microsoft Teams telephony through Operator Connect, Direct Routing, and BYOC solutions, giving enterprises the flexibility to deploy full PSTN replacement in 136 countries. We are a top provider for country coverage on Operator Connect and extend reach even further with our expertise in Direct Routing and BYOC solutions. About LoopUp LoopUp helps multinational enterprises consolidate how they buy and manage global Microsoft Teams telephony, offering phone numbers and full cloud-based PSTN replacement in more than 100 countries. LoopUp eliminates the need to manage multiple regional carriers, offering a single contract, consistent service delivery, and integrated Microsoft Teams voice – all backed by global design, deployment, and support. LoopUp is headquartered in London with operations worldwide. For more information, please visit: https://loopup.com


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 21

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.3/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.0/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [LoopUp](https://www.g2.com/sellers/loopup)
- **Year Founded:** 2003
- **HQ Location:** London, United Kingdom
- **Twitter:** @LoopUp (3,017 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2523039/ (116 employees on LinkedIn®)
- **Ownership:** LSE:LOOP

**Reviewer Demographics:**
  - **Company Size:** 57% Mid-Market, 29% Enterprise


#### Pros & Cons

**Pros:**

- Communication (2 reviews)
- Convenience (2 reviews)
- Customer Support (2 reviews)
- Ease of Use (2 reviews)
- Helpful (2 reviews)

**Cons:**

- Account Management (1 reviews)
- Audio Issues (1 reviews)
- Complex Process (1 reviews)
- Complex Processes (1 reviews)
- Distraction (1 reviews)

  ### 7. [Spike](https://www.g2.com/products/spike/reviews)
  Spike is an AI-powered email and team communication platform that combines email, chat, meetings, and collaboration tools into a single, organized workspace. It is designed for professionals, small teams, and businesses that use email as their primary communication channel but want a faster, more streamlined way to manage daily interactions and tasks. By transforming traditional email into a chat-like format, Spike simplifies how users read and reply to messages. The platform removes repetitive headers, quoted text, and long chains, allowing conversations to appear as clean, continuous threads. Users can manage all email accounts, calendars, and contacts in one place while taking advantage of built-in AI to summarize conversations, draft replies, and organize the inbox automatically. Spike supports both individual and team use. Freelancers and professionals use it to manage clients and projects more efficiently, while teams rely on Spike to centralize communication, share files, and collaborate in real time without switching between multiple tools. Core Features: Conversational Email: Presents emails as natural chat-like conversations while remaining fully compatible with standard email protocols. AI Productivity Tools: Provides automatic summaries, suggested replies, translations, and content drafting to speed up workflow. Priority Inbox: Uses AI to sort incoming messages into relevant categories—Priority, Other, Notes, and Starred—helping users focus on what matters most. Integrated Meetings: Enables voice and video calls directly from email threads for faster coordination. Collaborative Notes and Docs: Allows users to create, edit, and share documents in real time within the inbox. Unified Inbox and Search: Consolidates multiple email accounts and calendars into a single interface with cross-account search. Shared Inbox: Helps teams manage customer and project communications collaboratively, ensuring faster response times. Compatibility: Works with Gmail, Outlook, iCloud, Office 365, Yahoo Mail, and all IMAP-supported accounts across desktop, mobile, and web platforms. Security and Privacy: Spike is ad-free and never sells or monetizes user data. All message data is encrypted using the AES-256 standard. Spike is suited for users seeking a unified communication platform that enhances productivity while maintaining the familiarity of email. It bridges the gap between traditional email clients and modern collaboration tools, offering a single, AI-enhanced workspace that helps individuals and teams stay focused and efficient.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 250

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.7/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.3/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [Spike](https://www.g2.com/sellers/spike)
- **Year Founded:** 2014
- **HQ Location:** Herzliya, IL
- **Twitter:** @SpikeNowHQ (3,041 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3240452/ (31 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Owner
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 71% Small-Business, 15% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (47 reviews)
- Email Management (35 reviews)
- Communication (33 reviews)
- Helpful (27 reviews)
- Features (24 reviews)

**Cons:**

- Missing Features (19 reviews)
- Limited Features (12 reviews)
- Integration Issues (10 reviews)
- Expensive (9 reviews)
- Limited Customization (9 reviews)

  ### 8. [OpenVoice](https://www.g2.com/products/openvoice/reviews)
  OpenVoice offers cost-effective audio conferencing and toll free conference call solutions that are easy for administrators, organizers and attendees.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 11

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Admin:** 9.4/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.7/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto (41,287 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/37788/ (1,011 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 55% Mid-Market, 27% Enterprise


  ### 9. [Digital Samba](https://www.g2.com/products/digital-samba/reviews)
  Since its foundation in 2003, Digital Samba has been a trusted provider of secure video conferencing solutions in the European market. Entirely built and hosted within the European Union, it guarantees full GDPR compliance and delivers a robust platform for modern digital communication. With both a free, ready-to-use platform and an embeddable API/SDK, Digital Samba is designed for effortless use or seamless integration into applications across industries, from healthcare to event management. Digital Samba stands out for its minimalist design combined with a feature-rich conferencing experience. Core features include high-definition group video calls, customisable roles and permissions, screen sharing, interactive hand raise, AI-powered captions, and secure cloud recordings. The platform also offers multilingual support in English, German, and Spanish. For organisations requiring deeper integration, Digital Samba Embedded extends these capabilities with advanced options such as full white labelling, CNAME support, and extensive developer tools for custom branding and workflow integration. Known for its reliability, Digital Samba ensures smooth connectivity with negligible downtime and swift resolution of any technical issues. The platform emphasises security, featuring anonymised user IDs and token-based authentication to safeguard user data. To discover more about Digital Samba, visit www.digitalsamba.com.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 51

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.7/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [Digital Samba SL](https://www.g2.com/sellers/digital-samba-sl)
- **Year Founded:** 2003
- **HQ Location:** Barcelona, ES
- **LinkedIn® Page:** https://www.linkedin.com/company/2709780/ (11 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** E-Learning, Marketing and Advertising
  - **Company Size:** 54% Small-Business, 33% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (15 reviews)
- Easy Setup (13 reviews)
- Video Quality (12 reviews)
- Features (11 reviews)
- Reliability (11 reviews)

**Cons:**

- Limited Features (9 reviews)
- Limited Customization (8 reviews)
- Missing Features (8 reviews)
- Learning Curve (6 reviews)
- Integration Issues (5 reviews)

  ### 10. [Infinite Connect](https://www.g2.com/products/infinite-connect/reviews)
  All-in-one hosted unified communications platform that enables your team to work from anywhere. With reliable voice, video, and messaging integrated in one solution, we connect you wherever you are — and however you need.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 12

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.8/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.8/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [Xcyte Digital](https://www.g2.com/sellers/xcyte-digital)
- **Year Founded:** 2022
- **HQ Location:** Toronto, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/xcyte-digital-corporation (11 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 92% Small-Business, 8% Mid-Market


  ### 11. [Mitel MiCollab](https://www.g2.com/products/mitel-micollab/reviews)
  Mitel MiCollab is an enterprise collaboration platform that securely and swiftly powers communications for whenever you need them, wherever you are. KEY BENEFITS - Everything you need in one place – single application for voice, video, messaging, presence, conferencing, mobility, and team collaboration - Multiple devices, single experience – communications experience that’s consistent across all your devices - Increased business productivity – with unified service, spend less time trying to connect and more time engaged in productive communications - Harness the power of teams – Keep up with projects, stay connected with colleagues, and boost the sharing of knowledge and ideas across business silos - Simple Deployments: Deployment QR codes to simplify the process FEATURES - Unified communications and team collaboration - Available for PC, Mac, Web, and Mobile Devices - Mobile-first design - Real-time voice and video calling - Audio conferencing with web sharing - One number reach - Simultaneous ringing / Mobile twinning - Collaborative workspaces - Individual and group chat - File annotation - WebRTC softphone - Outlook® and calendar integration - File and screen sharing - Multiple layers of security - Multi-region / language support


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 29

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.1/10 (Category avg: 8.8/10)
- **Ease of Admin:** 5.0/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.2/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [Mitel Networks](https://www.g2.com/sellers/mitel-networks-01d2c63e-d7d9-47b7-9278-bf4db28c95a9)
- **Year Founded:** 1972
- **HQ Location:** Kanata, Ontario
- **Twitter:** @Mitel (22,489 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/4924/ (3,987 employees on LinkedIn®)
- **Total Revenue (USD mm):** $1,300

**Reviewer Demographics:**
  - **Company Size:** 52% Mid-Market, 27% Small-Business


#### Pros & Cons

**Pros:**

- Features (3 reviews)
- Calling Features (2 reviews)
- Convenience (2 reviews)
- Ease of Use (2 reviews)
- Easy Communication (2 reviews)

**Cons:**

- Admin Control (2 reviews)
- User Interface (2 reviews)
- Admin Control Issues (1 reviews)
- Customer Service (1 reviews)
- Customer Support (1 reviews)

  ### 12. [XTIUM Unified Communications as a Service](https://www.g2.com/products/xtium-unified-communications-as-a-service/reviews)
  XTIUM, created through the business combination of ATSG and Evolve IP, delivers a modern security-first approach to the managed IT services experience. Leveraging AI innovations, enterprise-grade cybersecurity, virtual desktops, unified communications, and more, XTIUM acts as a trusted partner to help businesses reduce risk, boost operational efficiency, and scale with confidence. At XTIUM, we empower IT leaders to scale confidently, reduce risk, and drive measurable business outcomes with a level of service and accountability that sets a new industry standard. Our mission is simple: to make our clients more secure, more agile, and more successful, every step of the way.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 69

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.5/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [Xtium](https://www.g2.com/sellers/xtium-367414e0-0979-4601-8508-a216e2b31350)
- **Year Founded:** 2007
- **HQ Location:** New York, NY
- **LinkedIn® Page:** https://www.linkedin.com/company/xtium/ (457 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 64% Mid-Market, 21% Small-Business


#### Pros & Cons

**Pros:**

- Communication (3 reviews)
- Reliability (3 reviews)
- Customer Support (2 reviews)
- Ease of Use (2 reviews)
- Easy Communication (2 reviews)

**Cons:**

- Expensive (2 reviews)
- Licensing Issues (1 reviews)
- Small Business Limitations (1 reviews)

  ### 13. [Stackfield](https://www.g2.com/products/stackfield/reviews)
  Stackfield is an All-in-One Collaboration Tool from Germany with all the features teams need to work together: Task and project management, video conferencing, team chat, collaborative work on documents and more. Stackfield is not only DSGVO compliant, but meets the highest privacy and data security standards. All data is stored in Germany, access outside the EU is not possible. In addition, Stackfield is the only provider that protects all project management and entire workflows with end-to-end encryption. Thus, no one can see the contents of chat messages, tasks or files - not even the employees of Stackfield. Over 10,000 companies use the All-in-One Collaboration Tool to manage their projects, communicate better as a team, and achieve their goals.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 12

**User Satisfaction Scores:**

- **Quality of Support:** 9.6/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [Stackfield GmbH](https://www.g2.com/sellers/stackfield-gmbh)
- **Year Founded:** 2012
- **HQ Location:** Munich, Germany
- **Twitter:** @stackfieldapp (878 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9009262/admin (25 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Small-Business, 36% Mid-Market


  ### 14. [Verizon Conferencing](https://www.g2.com/products/verizon-conferencing/reviews)
  Verizon Conferencing offers professional audio , web and video conferencing services.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 6

**User Satisfaction Scores:**

- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [Verizon](https://www.g2.com/sellers/verizon)
- **Year Founded:** 1983
- **HQ Location:** Basking RIdge, NJ
- **Twitter:** @Verizon (1,490,051 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1103/ (101,200 employees on LinkedIn®)
- **Ownership:** NYSE:VZ

**Reviewer Demographics:**
  - **Company Size:** 33% Enterprise, 33% Mid-Market


#### Pros & Cons

**Pros:**

- Audio Quality (1 reviews)
- Ease of Use (1 reviews)

**Cons:**

- Audio Issues (1 reviews)

  ### 15. [Cisco Unified Communications Manager (CallManager)](https://www.g2.com/products/cisco-unified-communications-manager-callmanager/reviews)
  Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform. - Enhanced Mobility: Supports mobile and remote workers with features that enable productivity from any location, transforming workspaces and attracting top talent. - Scalability: Accommodates organizations of varying sizes, from small businesses to large enterprises with up to 80,000 users, ensuring the solution grows with the organization's needs. - Cloud-Connected Operations: Offers Webex Cloud-Connected UC services, allowing centralized control of operations functions such as upgrades, analytics, and troubleshooting across multiple sites. - Open and Interoperable: Supports industry standards and a broad ecosystem of third-party integrations, facilitating rich collaboration and embedding communication within business applications. - Security and Compliance: Utilizes the latest authentication, encryption, and communication protocols, complying with key industry certifications to secure data and communications across various sectors. Primary Value and Solutions Provided: Cisco Unified Communications Manager addresses the need for a cohesive and efficient communication system within organizations. By integrating various communication services, it simplifies infrastructure, reduces costs, and enhances collaboration among employees, regardless of their location or device. Its scalability ensures that businesses can adapt to growth and changing requirements, while robust security measures protect sensitive information. The solution's flexibility, including cloud-connected options, allows organizations to modernize their communication systems and support a dynamic workforce effectively.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 103

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.0/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.2/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco (721,388 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cisco/ (95,742 employees on LinkedIn®)
- **Ownership:** NASDAQ:CSCO

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Higher Education
  - **Company Size:** 48% Mid-Market, 45% Enterprise


#### Pros & Cons

**Pros:**

- Reliability (3 reviews)
- Video Conferencing (3 reviews)
- Communication (2 reviews)
- Customer Service (2 reviews)
- Messaging Features (2 reviews)

**Cons:**

- Complex Processes (2 reviews)
- Billing Issues (1 reviews)
- High Cost (1 reviews)
- Missing Features (1 reviews)
- Missing Functionality (1 reviews)

  ### 16. [Free Conference Calling](https://www.g2.com/products/free-conference-calling/reviews)
  Free Conference Calling gives you high-quality audio conferencing at no cost. It’s a basic long-distance call for everyone and the service is designed to scale from a few callers up to thousands with a lot of valuable features including: Conference call recording Online conference management Host dial-pad controls


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 5

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.7/10)
- **Ease of Use:** 10.0/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [Free Conference Calling](https://www.g2.com/sellers/free-conference-calling-dc76c9f4-678a-4d4f-a0b6-8ca6cfdfe560)
- **HQ Location:** Daytona Beach, us
- **LinkedIn® Page:** https://www.linkedin.com/company/free-conference-calling/about/ (2 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 80% Small-Business, 20% Mid-Market


#### Pros & Cons

**Pros:**

- Call Recording (1 reviews)
- Ease of Use (1 reviews)
- Sharing (1 reviews)


  ### 17. [LocalPhone](https://www.g2.com/products/localphone/reviews)
  International calls from your mobile, landline or computer.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 5

**User Satisfaction Scores:**

- **Quality of Support:** 6.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.3/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [Localphone](https://www.g2.com/sellers/localphone)
- **Year Founded:** 2007
- **HQ Location:** Sheffield, GB
- **Twitter:** @localphone (1,224 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/248372 (19 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 60% Mid-Market, 40% Small-Business


  ### 18. [Voxify](https://www.g2.com/products/voxify/reviews)
  Voxify Jitsi enables participants who are mobile or do not have an internet access to attend an audio-only conference (through a basic phone line) on your Jitsi platform. Enhance your Jitsi platform with phone-based audio access without any Internet connection. A sovereign and fully secured solution at a low fixed rate to provide a seamless user experience. Your users will be able to join your conferences through a basic phone line !


  **Average Rating:** 3.0/5.0
  **Total Reviews:** 5

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Quality of Support:** 7.3/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.7/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [Apitech](https://www.g2.com/sellers/apitech-6bf78963-fe91-4f34-8929-ea5348108136)
- **HQ Location:** N/A
- **Twitter:** @OVHcloud_FR (61,916 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/ovh (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


  ### 19. [Cleanfeed](https://www.g2.com/products/cleanfeed/reviews)
  A collaboration tool for live audio and recording, in your browser. Used for live radio and audio production.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 4

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **Quality of Support:** 7.5/10 (Category avg: 8.8/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.6/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [Cleanfeed](https://www.g2.com/sellers/cleanfeed)
- **Year Founded:** 2015
- **HQ Location:** London, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/cleanfeed-net/ (2 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


#### Pros & Cons

**Pros:**

- Audio Quality (1 reviews)
- Ease of Use (1 reviews)
- Reliability (1 reviews)

**Cons:**

- App Functionality Issues (1 reviews)
- Lagging Issues (1 reviews)
- Limited Functionality (1 reviews)
- Missing Features (1 reviews)
- Technical Issues (1 reviews)

  ### 20. [Audio Conferencing](https://www.g2.com/products/audio-conferencing/reviews)
  Searching for the best audio conferencing services, providers and rates? We offer the largest selection of top audio conferencing providers.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.4/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [Global Communications Group](https://www.g2.com/sellers/global-communications-group)
- **Year Founded:** 2002
- **HQ Location:** Englewood, US
- **LinkedIn® Page:** https://www.linkedin.com/company/gcgcom (25 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 133% Enterprise


#### Pros & Cons

**Pros:**

- Audio Quality (1 reviews)


  ### 21. [Bell - Voice and Unified Communications](https://www.g2.com/products/bell-voice-and-unified-communications/reviews)
  Bell offers comprehensive voice, messaging and conferencing solutions for the enterprises.


  **Average Rating:** 3.3/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Quality of Support:** 7.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 10.0/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [Bell](https://www.g2.com/sellers/bell)
- **Year Founded:** 1880
- **HQ Location:** Montreal, CA
- **Twitter:** @Bell_Business (24,051 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/bell/ (33,788 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Enterprise, 33% Mid-Market


  ### 22. [CommPeak](https://www.g2.com/products/commpeak/reviews)
  Driving Contact Center Performance to Its Peak - CommPeak helps contact centers optimize inbound and outbound communication with cloud-based solutions that boost agent productivity and expand reach. From predictive dialing and omnichannel conversations to VoIP and DID numbers, our services keep operations connected and performing at their best. Our Products - Our global offering includes premium A–Z termination, SMS and messaging, CloudPBX, DID numbers, HLR LookUp, and a free softphone for business calling. Supported by AI insights, Tier 1 connectivity, and a robust provider network, CommPeak provides scalable solutions to control costs and optimize communication. \* CommPeak Dialer – An AI-powered dialer maximizes talk time and reduces wait time by routing calls based on real-time agent availability with flexible workflows, adaptable dialing strategies, and omnichannel reach. \* CloudPBX – a cloud phone system for global and distributed teams, integrating with CRMs and business tools while providing real-time control over performance, routing, and call quality. \* TextPeak SMS Messaging – A messaging platform for handling high volume SMS campaigns and omnichannel conversation, complete with a shared team inbox. \* SIP Trunking – premium A–Z voice termination that delivers secure, high-quality connectivity, with flexible routing and cost controls that scale capacity as needed. \* DID Numbers – secure local, cost-effective numbers to expand your presence worldwide and connect with customers in key markets. \* HLR LookUp – A number validation service so you only connect with active leads and avoid wasting time on unreachable contacts. \* Softphone – A free, user-friendly application for business calling that supports SIP accounts and remote teams from browser or desktop. Turning Engagement Into Results - Every interaction can become a business win with tools that improve how agents connect with leads and customers. \* Live Monitoring - gives managers real-time visibility and control over activity. \* Omnichannel Outreach - extends engagement beyond voice by enabling agents to reach customers and leads through SMS, WhatsApp, or Telegram Bot. \* Tier 1 Connectivity - backs every call with Tier 1 quality, providing reliable global reach and consistently high-quality connections. \* AI Call Analysis - turn calls into insights. Every call becomes a searchable transcript, with AI summaries that highlight tone and resolution. Turning Communication Into Measurable Outcomes - CommPeak solutions deliver tangible results. \* Boosts Agent Productivity - through structured workflows and clear task ownership. \* Reduces Operational Costs - with premium A–Z termination and optimized processes. \* Supports Data-Driven Decisions - by providing performance insights that guide strategy. \* Scales for Growth - with global coverage, multiple PoPs, and dedicated customer success managers. \* Drives Lead Engagement and Sales - by improving targeting, timing, and personalization across channels. \* Strengthens Customer Experience - with consistent, well-timed communication routed to the right agent. Reliability and Security at Every Level - CommPeak provides the infrastructure and security to keep communication connected and protected. \* 55+ Tier 1 connections \* 10 global PoPs \* PSTN replacement in 45+ countries Security is prioritized with end-to-end encryption, masked contact details, and custom user permissions. Behind every service is in-house expertise, from proprietary solutions to dedicated onboarding and 24/7 live support.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 5

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 7.5/10 (Category avg: 8.8/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.2/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [CommPeak](https://www.g2.com/sellers/commpeak)
- **Year Founded:** 2011
- **HQ Location:** Wan Chai, HK
- **Twitter:** @CommPeak (24 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/commpeak/ (107 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 60% Small-Business, 40% Mid-Market


#### Pros & Cons

**Pros:**

- Easy Setup (1 reviews)
- Setup Ease (1 reviews)

**Cons:**

- Expensive (1 reviews)
- Poor Customer Support (1 reviews)
- Unethical Sales (1 reviews)
- Unethical Sales Practices (1 reviews)

  ### 23. [ConferenceCaller.com](https://www.g2.com/products/conferencecaller-com/reviews)
  Conference Caller is a conference call service provider that offers audio conference calls and web conferencing services starting at 1.9 cents per minute.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Quality of Support:** 7.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.9/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [Universal Calling](https://www.g2.com/sellers/universal-calling)
- **HQ Location:** Houston, TX
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Enterprise, 67% Mid-Market


  ### 24. [Stork](https://www.g2.com/products/stork/reviews)
  ChatGPT for Teams, it comes with several free AI Agents: Marketer, Lawyer and Image Maker and ChatGPT. Stork also includes Free Chat, Voice and Video App for Teams. Voice and Video collaboration workspace for hybrid and remote teams. Made for asynchronous post pandemic world.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.8/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.7/10)
- **Ease of Use:** 10.0/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [Stork Tech](https://www.g2.com/sellers/stork-tech)
- **Year Founded:** 2020
- **HQ Location:** Mountain View, US
- **Twitter:** @usestork (1,317 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/stork-ai/ (3 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Small-Business, 33% Enterprise


  ### 25. [TurboBridge](https://www.g2.com/products/turbobridge/reviews)
  TurboBridge provides easy and affordable audio conferencing service for organizations of every size. With a cloud-based proprietary platform, we offer customizable retail and wholesale voice solutions that have global reach.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.2/10 (Category avg: 9.2/10)


**Seller Details:**

- **Seller:** [TurboBridge](https://www.g2.com/sellers/turbobridge)
- **Year Founded:** 2009
- **HQ Location:** Bethesda, US
- **Twitter:** @turbobridge (100 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/turbobridge (5 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Mid-Market, 33% Small-Business




## Parent Category

[Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity)



## Related Categories

- [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)
- [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)