NovoGov is a local government operations management software solution that helps cities, counties, towns, and utilities manage assets, work orders, inspections, citizen requests, and code enforcement from a single configurable system. It is built on Novo Solutions' ShareNet cloud platform and is used across departments including public works, highways, utilities, and community development.
NovoGov is designed for small and mid-size municipalities that are moving operations off paper, spreadsheets, and disconnected tools. Staff configure their own forms, fields, record lists, and reports without programming, so the system maps to each department's existing workflow. The platform is web-based and includes a mobile app, allowing field crews to receive work, update jobs, capture photos, and close requests from a phone or tablet. Residents submit and track service requests around the clock through a branded web and mobile portal, with automated email and SMS status updates.
Common use cases and capabilities include:
Asset and work order management: track roads, signs, stormwater, water and wastewater, fleet, facilities, parks, and solid waste assets, with full maintenance histories and meter-, mileage-, or time-based preventive maintenance scheduling.
Citizen request management: a public portal where residents report issues with photos and geolocation, and staff auto-route, prioritize, and respond.
Code enforcement and community development: manage violations, inspections, and activities, auto-generate violation letters, and handle permitting and licensing.
Cost tracking: capture labor, parts, and material costs against work orders for budgeting, FEMA, and grant reporting.
GIS mapping: view assets and work orders on built-in maps and integrate with Esri ArcGIS layers.
Novo Solutions, the company behind NovoGov, was founded in 1999 and is based in Virginia Beach, Virginia. NovoGov is delivered as a cloud-based subscription and serves local government organizations across the United States.
Average Rating: 4.9/5.0
Total Reviews: 6
How Do G2 Users Rate NovoGov?
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Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.0/10)
Who Is the Company Behind NovoGov?
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Seller: Novo Solutions
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Year Founded: 1999
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HQ Location: Virginia Beach, VA
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Twitter: @NovoSolutions
141 Twitter followers
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LinkedIn® Page: www.linkedin.com
14 employees on LinkedIn®
Who Uses This Product?
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Company Size: 67% Medium, 33% Small
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