I have all my products well organized, and all the relevant information is available in one place. I no longer need Excel spreadsheets, SharePoint, or other scattered tools. Everything I need for customer service is consolidated into a single solution. Additionally, I appreciate the ability to create and customize documentation, sort information, and tailor the structure to our needs.

Convenient management of information and service orders, especially for us as machine distributor.

Thanks to the implementation of Makula, we have achieved full traceability of all customer requests. We consolidated all after-sales interactions into a single platform, which has significantly improved our response times and operational efficiency. Makula has not only helped us manage customer inquiries more effectively but has also optimized key internal processes such as factory follow-ups, installation, and project management. Today, Makula has become one of the essential tools for delivering a complete and high-value solution to our customers, enhancing our ability to respond to their needs quickly and efficiently