Best AI Voice Assistants - Page 7

How Many AI Voice Assistants Products Does G2 Track?

Total Products under this Category: 772

Category Stats (Sep 2026)

  • Average Rating: 4.72/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Thoughtly (+1.76%) - Among all products in this category, Thoughtly recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank AI Voice Assistants Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 30,500+ Authentic Reviews
  • 772+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Voice Assistants

G2 Grid® for AI Voice Assistants plotting products by satisfaction and market presence

Highlighted products: Retell AI, ElevenLabs, Genesys Cloud CX, RingCentral AI Receptionist (AIR), Dialpad Support, CallRail, Smith.ai AI Receptionist, and Glia.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-voice-assistants/grids.json?focus%5B%5D=retell-ai&focus%5B%5D=elevenlabsio&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=ringcentral-ai-receptionist-air&focus%5B%5D=dialpad-support&focus%5B%5D=callrail&focus%5B%5D=smith-ai-ai-receptionist&focus%5B%5D=glia)

HostBuddy

Get your FREE AI phone agent — then build an AI team for your restaurant with HostBuddy Agent Studio. Automate front-office tasks like calls, text-to-order, reservations, VIP memberships, and self-running marketing, while your staff focuses on guests and operations. Grow repeat visits and recurring revenue through Costco-style memberships. Available for leading POS systems. Winner of Square’s Best Use of Generative AI award.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind HostBuddy?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of HostBuddy?

IBM Watson Assistant

IBM watsonx Assistant is an advanced AI-powered virtual agent platform designed to enhance enterprise productivity by delivering seamless, self-service customer experiences. Leveraging IBM's cutting-edge AI technologies, including natural language understanding (NLU and large language models (LLMs, watsonx Assistant enables businesses to build intelligent, context-aware virtual assistants that can be deployed across various channels, such as websites, mobile apps, and messaging platforms. This solution empowers organizations to automate customer interactions, reduce operational costs, and provide consistent, accurate responses to user inquiries. Key Features and Functionality: - Natural Language Understanding (NLU: Utilizes advanced AI to accurately interpret user intents and manage context throughout conversations, ensuring relevant and coherent responses. - Visual Builder: Offers a user-friendly, no-code interface with drag-and-drop functionality, allowing teams to design and deploy virtual assistants without extensive programming knowledge. - Pre-built Integrations: Provides seamless connections with a wide array of channels, business systems, and third-party applications, facilitating easy integration into existing workflows. - Security and Compliance: Incorporates robust security measures to protect customer data and ensure compliance with industry standards and regulations. - Retrieval-Augmented Generation (RAG: Delivers accurate, contextual, and up-to-date conversational answers by grounding responses in the company's knowledge base. Primary Value and Problem Solved: IBM watsonx Assistant addresses the challenge of providing efficient, scalable, and personalized customer support. By automating responses to common inquiries, it reduces the burden on human agents, allowing them to focus on more complex issues. This leads to faster resolution times, improved customer satisfaction, and significant cost savings for businesses. Additionally, the platform's ability to learn from interactions ensures continuous improvement in response accuracy and relevance, further enhancing the overall customer experience.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind IBM Watson Assistant?

  • Seller: IBM
  • Year Founded: 1911
  • HQ Location: Armonk, New York, United States
  • Twitter: @IBMSecurity
    74,660 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    328,202 employees on LinkedIn®
  • Ownership: SWX:IBM

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of IBM Watson Assistant?

Intervo

Intervo is an open-source platform for building advanced AI chat and voice agents trained on your custom private data. Designed for seamless integration, Intervo allows you to deploy intelligent agents on your website or phone lines that can handle customer support, lead qualification, appointment scheduling, and more. Upload documents or connect your knowledge base to create responsive, domain-aware assistants that engage users via chat widgets or voice calls. With full control, transparent architecture, and powerful customization, Intervo is the go-to alternative for businesses seeking flexibility, privacy, and performance, without vendor lock-in.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Intervo?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Intervo?

Mina (Meeting Assistant)

Mina is an AI teammate that turns meetings into action. Unlike conventional AI meeting assistants that quietly record conversations and send notes afterward, Mina actively participates in meetings, responds when addressed, understands the evolving context and helps teams complete work while the conversation is still happening. Mina works across the entire meeting lifecycle: Before the meeting, Mina can prepare agendas, retrieve relevant information from connected tools and brief participants with the context they need. During the meeting, participants can say “Hey Mina” to ask questions, retrieve documents, track decisions, pull off presentations, identify action items, assign responsibilities, schedule follow-ups or execute tasks without interrupting the conversation. After the meeting, Mina creates role-specific summaries, organizes decisions and action items, and updates the tools where teams already work. With 40+ skills and 200+ integrations, Mina connects with popular platforms such as Slack, Salesforce, HubSpot, Jira, Asana, ClickUp, GitHub, Linear, Notion, Confluence, Gmail, Google Calendar, Google Sheets and Zapier. Teams can use specialized Mina assistants for different workflows, including: • Leadership and executive meetings • Sales calls • Scrum and agile meetings • Interviews and recruitment • Customer success conversations • General team meetings Organizations can also customize Mina’s personality, voice, knowledge, participation style, connected tools and executable skills to match their specific workflow. Mina helps teams: • Turn meeting decisions into assigned and trackable work • Reduce manual note-taking and post-meeting administration • Keep action items, owners and deadlines visible • Retrieve business information during live conversations • Update project-management and CRM tools • Schedule follow-ups and keep commitments moving • Preserve meeting context across teams and workflows • Spend less time chasing updates after meetings Mina supports Google Meet, Zoom and Microsoft Teams and can operate in passive or proactive participation modes based on the team’s preferences. Security and user control are fundamental to Mina. The platform uses secure OAuth authentication, 256-bit encryption and user-controlled meeting participation. Mina is SOC 2 Type II certified and GDPR-friendly. Mina does not delete emails or meetings without explicit user action, and teams control when Mina participates, speaks and executes actions. Mina is designed for founders, leadership teams, sales organizations, customer-success teams, recruiters, product teams and growing companies that want meetings to create measurable outcomes—not just transcripts. Mina doesn’t simply remember what was discussed. She helps teams act on it.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Mina (Meeting Assistant)?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Mina (Meeting Assistant)?

MirrorFly AI Voice Agent Solution

MirrorFly's AI Voice Agent is a customizable voice automation software that lets businesses embed AI voice and video features into any app or website. This white-label solution comes with 1000s of features including natural conversations, automated replies, and smart call routing. Since the SDKs and APIs are built on real-time VoIP technology, you can easily integrate them into any existing system with REST APIs or Webhooks. Overall, MirrorFly is a reliable choice for companies (of any size) looking for a self-hosted voice agent with full control over features, workflow and data.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind MirrorFly AI Voice Agent Solution?

  • Seller: Mirrorfly
  • Year Founded: 2015
  • HQ Location: Atlanta, Georgia
  • Twitter: @MirrorFlyTeam
    240 Twitter followers
  • LinkedIn® Page: www.linkedin.com
  • Ownership: Thyaghu

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of MirrorFly AI Voice Agent Solution?

Motel4

An AI phone receptionist purpose-built for independent hotels, motels, hostels, B&Bs, and campgrounds. It answers inbound guest calls 24/7 using only owner-approved information (rates, policies, directions, check-in and lockbox details), captures booking intent (dates, guest count, callback number), escalates real emergencies to the owner, and logs every call with an AI transcript and summary in an owner dashboard. Speaks 10 languages with automatic switching. From $44/mo, no contracts, 30-day money-back guarantee.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Motel4?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Motel4?

NextLevel.AI

Voice AI Agents Tailored for Your Business Empower your business with human-like, fully adaptable AI voice agents that work around the clock. Use tomorrow's technology to benefit today. NextLevel.AI is a Voice AI platform that conducts real, human-like phone conversations on behalf of businesses — answering inbound calls, qualifying outbound leads, booking appointments, and handling customer service 24/7, without human staff. Built on a real-time STT to LLM to TTS pipeline with sub-second response latency, the platform deploys as AI Receptionist, AI Sales Agent, or AI Call Center, directly to businesses or white-label for agencies and resellers. What Sets NextLevel.AI Apart? Conversational AI – Real-time, human-like phone conversations with no scripted IVR feel. Multilingual at Scale – Supports 30+ languages and handles 100 to 1,000 simultaneous calls. AI-Powered Automation – Eliminates manual call handling, lead qualification, and scheduling. Seamless Integration – Connects with HubSpot, Salesforce, Google Calendar, EHR/EMR, Zapier, n8n. White-Label Ready – Full reseller program for agencies, with 40–60% margin. Enterprise-Grade Compliance – HIPAA, GDPR, SOC2, ISO 27001, ISO 42001, HITRUST, PCI-DSS. Real-world use cases: home service companies calling back leads in under 60 seconds, clinics booking and rescheduling patients 24/7, real estate agencies qualifying inquiries instantly, sales teams reactivating cold databases at scale, and BPOs augmenting or replacing call center agents. Flexible pricing from $89/month (500 minutes) to $385/month (2,500 minutes), plus custom Enterprise plans. Pay-as-you-go option with $20 free credits and free setup. Every plan includes a 14-day free trial. Active across the US, Europe, Israel, and MENA, NextLevel.AI bridges the gap between automation and genuine customer experience for home services, healthcare, real estate, insurance, and BPO/call center businesses — redefining how companies handle every call. 🔗 Learn more: https://nextlevel.ai

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind NextLevel.AI?

Who Uses This Product?

  • Company Size: 67% Medium, 33% Small

What Are Recent G2 Reviews of NextLevel.AI?

NuPlay

NuPlay is a conversational AI platform for enterprise customer-facing teams, providing voice and chat AI agents that handle customer interactions across sales, support, and post-purchase experiences. NuPlay enables enterprises to deploy AI agents that engage customers, qualify leads, resolve support queries, manage follow-ups, and handle proactive customer communication. The agents connect with enterprise processes and operate across voice, chat, email, and messaging while maintaining consistent workflows and escalation paths. Key capabilities of NuPlay include: AI Customer Service Agents: Handle customer queries, support requests, returns, escalations, and loyalty interactions. Outbound Sales Agents: Qualify leads, engage prospects, and automate follow-ups to extend sales reach. Inbound AI Agents: Manage customer conversations and resolve routine requests without requiring human intervention. Voice AI: Enable natural, low-latency voice interactions for enterprise customer support and engagement. Multilingual Voice and Chat: Support multiple languages across voice and chat from a single deployment. Contextual Human Escalation: Transfer conversations to human agents with the full interaction context, avoiding cold starts. Omnichannel Engagement: Support customer interactions across voice, chat, email, and messaging through one platform. Production Reliability: Maintain 99% AI SOP adherence in production, helping agents follow defined processes consistently. High Containment: Reach a 75% containment rate at maturity, reducing the volume of interactions requiring frontline intervention. NuPlay is designed for enterprises that need to handle large volumes of customer interactions without compromising consistency or service quality. It helps customer-facing teams increase sales reach, resolve more customer queries through automation, reduce frontline workload, and maintain consistent customer experiences across channels. NuPlay serves enterprise use cases across retail, insurance, financial services, home services, and education, including customer support, sales engagement, lead qualification, claims and policy servicing, scheduling, admissions, and post-purchase communication

Average Rating: 4.5/5.0

Total Reviews: 6

Who Is the Company Behind NuPlay?

  • Seller: NuPlay AI
  • Year Founded: 2024
  • HQ Location: Mountain View, California
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®
  • Ownership: NuPlay AI

Who Uses This Product?

  • Company Size: 67% Medium, 33% Large

What Do G2 Reviewers Say About NuPlay?

AI-generated summary from verified user reviews

Pros
  • Users commend the efficiency of NuPlay, automating tasks and saving substantial time in operations.
  • Users find the ease of training for Emotion/Sentiment Detection impressive, enhancing efficiency and support for their teams.
  • Users appreciate the automation capabilities of Nurix, significantly reducing manual tasks and improving efficiency.
  • Users highlight the excellent customer support from the Nurix team, greatly enhancing their overall experience.
  • Users commend the ease of use of NuPlay for training and automating sentiment detection effectively.
Cons
  • Users express frustration with access restrictions as some key features are unavailable during NuPlay's iteration phase.
  • Users find the dependency on the Nurix team for setting up BOTs limits their ability to experiment independently.
  • Users experience limitations in AI integration, as past interaction data isn't accessible for enhanced performance.
  • Users face challenges with data information silos and poor integration, limiting AI's access to previous interactions.
  • Users face dependency issues with NuPlay, relying on the Nurix team for BOT setup and management.

What Are Recent G2 Reviews of NuPlay?

One Dash Zero AI Receptionist

One Dash Zero routes voice calls, web chat, SMS, and WhatsApp through a single AI agent trained on your business knowledge, hours, and booking rules. Every interaction—regardless of channel—flows into a unified contact log that your team can reference when taking over a conversation. Rather than weeks of integration work, the onboarding is a five-minute web wizard with no developer involvement required. Calendar sync is optional OAuth; everything else runs out of the box. The voice layer runs on ElevenLabs infrastructure, and the pricing model is a flat monthly subscription with usage allowances, so you're not constantly negotiating per-seat or per-minute costs as your volume shifts. The tool is built for small and mid-sized businesses where channel fragmentation is a real problem but a 50-person implementation team isn't realistic. A free trial is available if you want to test the experience before committing.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind One Dash Zero AI Receptionist?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of One Dash Zero AI Receptionist?

Openmic.ai

OpenMic.ai is an enterprise Voice AI platform that transforms how businesses handle inbound and outbound communications. The platform deploys intelligent AI voice agents that seamlessly manage customer intake, support inquiries, appointment scheduling, eligibility verification, and lead qualification—all without human intervention. Built for enterprise integration, OpenMic connects directly with existing CRM systems, case management platforms, and EHR systems to provide real-time automation and actionable insights. The platform serves diverse industries including healthcare, legal services, insurance, real estate, automotive, financial services, and home services, helping organizations eliminate missed opportunities while reducing operational costs. Key advantages include HIPAA compliance for sensitive data handling, multilingual capabilities for global reach, and scalable architecture that grows with your business without requiring additional staff. OpenMic.ai enables companies to deliver consistent, 24/7 customer experiences while freeing up human resources for higher-value activities.

Total Reviews: 1

Who Is the Company Behind Openmic.ai?

Who Uses This Product?

  • Company Size: 100% Small

Optitalks Voice AI

OptiTalks (optitalks.com) is a next-generation voice AI platform designed to help businesses automate and scale customer interactions using intelligent, human-like voice agents. A detailed product breakdown of its core features, capabilities, and business use cases highlights its functionality: Product Overview OptiTalks allows companies to deploy autonomous AI voice agents capable of handling inbound and outbound phone calls 24/7. Moving far beyond traditional, rigid IVR (Interactive Voice Response) phone trees, the platform uses advanced natural language processing (NLP) and low-latency speech synthesis to converse naturally, qualify leads, and handle routine support or sales tasks without human intervention. Key Features & Capabilities * Ultra-Low Latency Voice AI: Engineered for sub-second response times, ensuring smooth, natural-sounding back-and-forth conversations without awkward pauses. * Real Telephony Integration: Integrates directly with telecom and infrastructure tools (such as Twilio) to provis

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Optitalks Voice AI?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Optitalks Voice AI?

Plumbers Secretary

Plumber Secretary is an AI receptionist that answers plumbing calls 24/7, captures leads, text/emails follow ups and schedules appointments. Reduces phone tag and improves customer experience without hiring staff.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Plumbers Secretary?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Plumbers Secretary?

Polaris Voice

Polaris Voice is an AI-powered voice receptionist built for Canadian service businesses. Our AI receptionist answers every call instantly — no hold times, no voicemail, no missed opportunities — 24 hours a day, 7 days a week, including holidays. Our AI handles inbound calls with human-quality conversation; answers caller questions using knowledge trained on your specific business; books appointments directly into your calendar; sends SMS confirmations and follow-ups automatically; and recognizes returning callers with personalized greetings. Plans start at $99/month with no setup fees and a 7-day free trial. Polaris Voice supports 30+ languages with automatic detection, so your callers are always understood. Every call is answered simultaneously — no busy signals, no matter how many lines ring at once. With integrations including Google Calendar, Outlook, Calendly, Clio, Follow Up Boss, Salesforce, HubSpot, and more, appointments and call data sync with your existing systems in real time. Every call is recorded and transcribed automatically, with full transcripts searchable from your dashboard. Our analytics suite puts key call data directly in your hands — including call volume trends, caller sentiment, peak hours, and a revenue intelligence dashboard that tracks the ROI of every answered call. Polaris Voice is PIPEDA compliant with 256-bit encryption and data stored in Canada. Built specifically for Canadian service businesses across legal, dental, veterinary, home services, real estate, salons, and 13 other industries. Learn more at https://polarisvoice.ca and sign up for a free demo trial at https://polarisvoice.ca/lp/free-demo

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Polaris Voice?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Polaris Voice?

Ringlyn

Ringlyn is an AI-powered voice platform that automates and scales customer conversations — no human agents required. Businesses deploy intelligent voice agents to handle inbound and outbound calls, qualify leads, follow up with prospects, and deliver real-time support around the clock. Built on full-duplex communication technology, Ringlyn enables AI agents to listen and respond simultaneously, creating natural, low-latency conversations that feel human. Ringlyn serves teams across real estate, healthcare, finance, and customer support — ensuring every call is answered and every opportunity is captured. The platform is fully customizable with white-label options, so businesses can deploy AI voice agents under their own brand. Powerful features include real-time analytics, smart call routing, CRM integrations, and scalable cloud infrastructure — helping teams cut costs, boost efficiency, and increase conversions.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Ringlyn?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Ringlyn?

Salesmate

Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes customer data, deal pipelines, tasks, and conversations so sales, marketing, support, and revenue operations stay aligned on every account. By bringing execution and visibility into one place, Salesmate reduces operational friction and helps teams move faster from first touch to renewal. Salesmate is designed for organizations scaling across teams, regions, and customer segments - and looking for a CRM that supports structured processes without slowing people down. The platform supports key revenue workflows such as capturing and qualifying leads, managing complex sales cycles, coordinating cross-team handoffs, and tracking performance through reporting and forecasting. Automation through no-code workflows and sequences reduces repetitive work, standardizes best practices, and ensures timely follow-ups without adding unnecessary complexity. A core strength of Salesmate is communication visibility and execution discipline. With seamless email synchronization and tracking, teams can monitor engagement and keep every interaction tied to the right contact, company, and deal. Built-in meeting scheduling improves speed-to-lead and responsiveness, while dashboards and reports give leaders the clarity they need to forecast accurately, identify bottlenecks, and optimize conversion across the funnel. Skara extends Salesmate with CRM-native AI agents that don’t just answer questions - they take action across the customer lifecycle. Skara can engage prospects and customers through real-time conversations, qualify and route inbound leads, book meetings using calendar availability and time-zone logic, and automatically create or update CRM records to keep pipelines clean. Beyond pre-sales, Skara can handle repetitive support requests using knowledge bases, deflect tickets, capture structured data through conversational forms, trigger workflows, assign owners, and escalate complex cases with full context and summaries. For eCommerce and digital-first businesses, Skara also enables conversational commerce use cases such as guided product discovery, answering product and availability questions, handling order status and returns, and capturing high-intent signals that flow directly into the CRM. Together, Salesmate and Skara help mid-market and enterprise organizations operate with greater speed and precision - delivering more qualified conversations, cleaner data, stronger handoffs between teams, and a customer experience that feels responsive and personalized at every stage.

Average Rating: 4.7/5.0

Total Reviews: 115

Who Is the Company Behind Salesmate?

  • Seller: Salesmate
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Charlotte, NC
  • Twitter: @SalesmateIO
    2,114 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 73% Small, 13% Medium

What Do G2 Reviewers Say About Salesmate?

AI-generated summary from verified user reviews

Pros
  • Users commend the quick and helpful customer support from Salesmate, ensuring a seamless experience with the software.
  • Users highlight the ease of use of Salesmate, making it an intuitive choice for managing sales processes.
  • Users love the super clean interface and exceptional customer care of Salesmate, making it highly recommended.
  • Users appreciate the ease of use and excellent support from Salesmate, enhancing their efficiency and confidence with leads.
  • Users love the intuitive user interface of Salesmate, making workflow creation and management straightforward and efficient.
Cons
  • Users find integration issues with Salesmate, particularly with workflow automation and email marketing, frustrating and less effective.
  • Users find the limited features of Salesmate challenging, especially in advanced configurations and integrations.
  • Users find missing features such as limited user access and slow mobile functionality are disappointing for overall usability.
  • Users note a challenging learning curve for advanced configurations, requiring technical support for effective setup and management.
  • Users find Salesmate not intuitive, requiring technical support for advanced configurations and clearer user guidance.

What Are Recent G2 Reviews of Salesmate?

What Are G2 Users Discussing About Salesmate?

Shalaka Joshi
SJ
Researched and written by Shalaka Joshi
Updated April 9, 2026