Best AI Sales Assistant Software - Page 39

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CallRail

CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide, CallRail’s AI-powered solutions help businesses attribute each call, text, chat and form to their marketing journey, use insights from their conversations to better understand their buyers, and eliminate missed opportunities with AI that can handle lead interactions 24/7.

Average Rating: 4.5/5.0

Total Reviews: 1,817

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How Do G2 Users Rate CallRail?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.4/10)
  • Peformance Tracking: 9.2/10 (Category avg: 8.5/10)
  • Integrations / APIs: 9.8/10 (Category avg: 8.7/10)
  • Coaching : 8.8/10 (Category avg: 8.4/10)

Who Is the Company Behind CallRail?

  • Seller: CallRail
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Atlanta, GA
  • Twitter: @CallRail
    6,067 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    359 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Real Estate
  • Company Size: 73% Small, 22% Medium

What Do G2 Reviewers Say About CallRail?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of CallRail, facilitating smooth call management and effective tracking of marketing efforts.
  • Users value the ease of use and powerful tracking features of CallRail, enhancing lead management and marketing insights.
  • Users value the powerful call tracking capabilities of CallRail, providing clear insights into effective marketing campaigns.
  • Users find the insightful tracking capabilities of CallRail essential for understanding their call campaigns effectively.
  • Users value the attribution accuracy of CallRail, which effectively links calls to specific marketing efforts for better insights.
Cons
  • Users note the missing features in CallRail, like advanced automations and better voice assistance, affecting usability.
  • Users report integration issues with third-party apps and CRM systems, causing challenges in setup and functionality.
  • Users find the learning curve steep, especially for bulk management and navigating the platform efficiently.
  • Users face frequent call issues with CallRail, particularly in forwarding calls and CRM integration challenges.
  • Users often face number issues, including spam calls and concerns about billing based on call minutes.

What Are Recent G2 Reviews of CallRail?

What Are G2 Users Discussing About CallRail?

Updated August 2026.

How Many AI Sales Assistant Software Products Does G2 Track?

Total Products under this Category: 838

Category Stats (Oct 2026)

  • Average Rating: 4.65/5 (↓0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Evergrowth (+3.05%) - Among all products in this category, Evergrowth recorded the largest rating increase compared to last month

Last updated: October 20, 2026

How Does G2 Rank AI Sales Assistant Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 180,300+ Authentic Reviews
  • 838+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Sales Assistant Software

G2 Grid® for AI Sales Assistant Software plotting products by satisfaction and market presence

Highlighted products: Salesforce Sales Cloud, Gong, HubSpot Sales Hub, Qualified, Salesloft, Navattic, Fathom, and GTM Workspace - Powered by ZoomInfo.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-sales-assistant/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=gong&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=qualified&focus%5B%5D=salesloft&focus%5B%5D=navattic&focus%5B%5D=fathom-video&focus%5B%5D=gtm-workspace-powered-by-zoominfo)

Growtake

Growtake is an AI-powered lead generation and cold outreach platform designed to streamline the process of identifying and engaging potential clients. By leveraging artificial intelligence, Growtake automates the discovery of ideal prospects and initiates personalized conversations, enabling businesses to acquire more clients with reduced effort, cost, and time. Key Features and Functionality: - Lead Identification: Search for potential clients based on industry type, location, specific roles within companies, or target employees of particular organizations. - Automated Outreach: AI-driven bots initiate and manage conversations with identified prospects, introducing your business and services. - Multi-Channel Communication: Utilize various communication methods, including: - Email: Send and track 2-4 emails until a response is received or interest is determined. - SMS: Deliver messages directly to prospects, benefiting from high open rates. - Voicedrops: Send voicemails without ringing the recipient's phone. - Real-Time Notifications: Receive immediate alerts when prospects interact with outreach efforts, such as opening emails, clicking links, or replying, allowing for timely follow-ups. - Visual Pipeline Management: Monitor and manage the sales pipeline through an intuitive visual interface, ensuring efficient tracking of prospect interactions and progress. Primary Value and Solutions Provided: Growtake addresses the challenges of traditional lead generation and cold outreach by automating and optimizing these processes. Businesses can scale their outreach campaigns up to 40 times faster, reduce costs by 13 times compared to hiring staff or virtual assistants, and simplify the entire process, requiring as little as one hour per month to manage. This efficiency allows companies to focus on closing deals and driving growth, rather than spending extensive time and resources on prospecting and initial engagement.

Who Is the Company Behind Growtake?

HaloCRM

HaloCRM is customer relationship management software that runs sales, marketing and service on one customer record. New leads are captured, scored against your ideal customer profile and routed to the right rep automatically, then stage-based automation fires tasks, follow-ups and approvals as deals progress. Weighted forecasting and multiple pipelines come as standard. Marketing teams segment audiences by behaviour, tags and custom fields, build campaigns in a drag-and-drop email builder, and see closed-loop attribution from campaign to closed revenue. Email sequences and sales cadences are mapped in one visual builder with A/B split paths and no code. AI is part of the licence rather than an add-on: lead scoring, suggested replies, Next Best Action and call summaries. Email, voice, live chat, social, SMS and a branded portal all share one timeline, so sales, marketing and support work from the same view of the customer, from first click through to renewal.

Average Rating: 4.8/5.0

Total Reviews: 4

Who Is the Company Behind HaloCRM?

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Do G2 Reviewers Say About HaloCRM?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the hands-on support provided by HaloCRM, enhancing their experience through effective assistance.
  • Users appreciate the ease of use of HaloCRM, thanks to its simple UI and seamless tool integration.
  • Users value the easy integration with other tools, enhancing their overall workflow and productivity.
  • Users value the easy integration with other tools in HaloCRM, enhancing overall workflow and productivity.
  • Users love the intuitive interface of HaloCRM, making navigation and integration with tools effortless.
Cons
  • Users face a difficult learning curve with HaloCRM, requiring multiple training sessions to grasp the tool effectively.
  • Users mention a steep learning curve, requiring multiple training calls to fully grasp HaloCRM's features.
  • Users experience a steep learning curve with HaloCRM, requiring multiple training sessions to grasp its functionalities.
  • Users note that technical expertise is required, necessitating training calls to fully understand HaloCRM.

What Are Recent G2 Reviews of HaloCRM?

HarvyAI

HarvyAI is an email assistant that is powered by ChatGPT. It'll write the replies to your mails for you in your preferred tone and style with 90% less time. Write personalized replies and stay in loop with contacts better, much faster.

Who Is the Company Behind HarvyAI?

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Hatcher

The Hatcher app helps eCommerce Stores to offer a differentiated services and experiences for their customers using an automated assistant, via the channels customers prefer to use, including Chat apps and Voice assistants. The platform combines data, commerce workflows and distributed AI to create an automated branded assistant that can serve, engage and sell to your customers across the channels they use every day. Currently the app supports following channels: 1. Facebook Messenger # Features Omnichannel Customer Engagement Hatcher leverages data such as products, customer profile & history and context to better engage with consumers on the platform of their choice, be in Facebook Messenger or Amazon Alexa. Drive Higher Conversions & Sales Share product details & offers and answer any enquiries from prospects on the channels they use regularly to drive higher conversions and lower your customer acquisition costs. Communicate Post Purchase Updates Share updates about a purchase, including dispatch & delivery information, real time tracking and collect any feedback from the customer on various messaging and voice assistant platforms. # Built for eCommerce NLP Tuned for eCommerce Hatcher has fine-tuned its Natural Language Processing for the eCommerce industry. Our engine is built to understand conversations in the eCommerce industry such as those around shopping or shipment status or returns. Our machine learning models are trained with eCommerce data to ensure eCommerce brands are able deliver the best of experience for their consumers. eCommerce Support Engine The Hatcher platform is backed by an eCommerce Support Engine that has several services built specifically for the eCommerce industry. This includes modules such as product recommendation, customer segmentation, order tracking etc.

Who Is the Company Behind Hatcher?

Hello Setter

HelloSetter is an AI appointment setter for home-service contractors in the US and Canada. When a new lead comes in from your website, Angi, Thumbtack, Google Local Services Ads, Facebook or a Google Sheet, HelloSetter's AI voice calls the homeowner within 60 seconds. It asks your qualifying questions, handles common pushback like "just getting prices" or "call me next week", and books the estimate on your calendar. If nobody answers, it detects voicemail, leaves a message, and retries on a schedule inside your calling hours. Homeowners who call back reach the same AI on your local number. You get an email summary of every call. Built for roofing, HVAC, plumbing, solar and remodeling shops that pay for leads and lose jobs to slow callbacks.

Who Is the Company Behind Hello Setter?

Hey DAN

Hey DAN is a voice-to-CRM app for field sales teams, built by Civicom, Inc. (formerly Dial-A-Note). Reps speak their meeting notes after a client visit, and Hey DAN turns them into structured CRM updates — meeting notes, opportunities, follow-up tasks and contact changes — pushed into Salesforce, HubSpot or a custom CRM with one tap. No typing, no end-of-day admin backlog. More than 10,000 salespeople use Hey DAN, and the iPhone app is rated 4.8 out of 5 from 187 ratings on the US App Store. WHO IT'S FOR Hey DAN is built for salespeople who work in meetings and on the road, not at a desk: field sales reps, account managers, financial advisors and wholesalers, pharmaceutical and medical sales reps, and real estate professionals. It fits teams whose managers depend on complete CRM data but whose reps don't have time to type it in. THE PROBLEM IT SOLVES Field reps lose selling time to CRM admin. Notes get logged late, logged thin, or not logged at all, and pipeline data and follow-ups suffer. Hey DAN moves CRM entry into time reps already have, like the drive between appointments. The last meeting gets logged while the rep is already working on booking the next one. HOW IT WORKS 1. Prepare: Hey DAN tracks your daily meetings and travel times, and gives you pre-meeting prep notes and a suggested agenda for each client. 2. Capture: Use Live Note Taker to record and summarize the conversation as it happens, or use Meeting Recap to dictate a structured summary right after, even from your car. 3. Review: Hey DAN shows what it captured (opportunities, follow-up tasks and meeting notes) as a clean checklist. Confirm it, and one tap sends the full update to your CRM. 4. Track: Activity History shows the sync status of every entry, so you always know what has been processed and logged. KEY FEATURES - Daily Meetings & Pre-Meeting Prep Notes: your schedule, travel times and meeting prep in one view. - Live Note Taker: hands-free recording and summarization during the conversation. - Meeting Recap: dictate a structured summary immediately after a meeting. - Review and Edit: check captured items in a checklist before pushing to your CRM. - Ask AI: ask questions like "What is the top-selling product right now?" or request client information before walking into a meeting. - Customizable Insights: coaching tips, sentiment analysis and territory trends when using Live Note Taker. These can be designed around your data requirements; custom integration is available at additional cost. - Activity History: sync status for every entry. - Business card capture: photograph a business card to create a new contact or update an existing one. - Expense dictation: speak your expenses and Hey DAN enters them into your expense management system. - Secure access: Face ID / Touch ID sign-in, plus a dedicated Hey DAN for Intune app for organizations that manage devices with Microsoft Intune. WHAT MAKES HEY DAN DIFFERENT - AI plus human expertise: Hey DAN combines AI with human expertise for accurate CRM entry. Dictation errors and autocorrect mistakes don't end up in your client records. - Structured CRM updates, not just transcripts: many note-takers give you a summary you still have to copy into your CRM. Hey DAN writes to the right CRM fields, creates follow-up tasks and updates records. - Works with the CRM you already use: Salesforce, HubSpot or a custom CRM. - Built for the road: designed for reps who log notes between appointments, not at a desk. WHAT USERS SAY In App Store reviews, users consistently mention the same things: getting selling time back from CRM logging, turning drive time between appointments into productive time, trusting the accuracy of what lands in their CRM, and handing off note entry with confidence on meeting-heavy days. INTEGRATIONS AND PLATFORMS Salesforce • HubSpot • Custom CRMs • Expense management systems • Microsoft Intune • iPhone and iPad • Android GET STARTED Book a demo at heydan.ai to see Hey DAN working with your CRM.

Who Is the Company Behind Hey DAN?

  • Seller: Hey DAN
  • Year Founded: 2005
  • HQ Location: Greenwich, US
  • LinkedIn® Page: www.linkedin.com
    52 employees on LinkedIn®

heytruffle

heytruffle is a fully managed AI Concierge service built for multilocation restaurant groups in the United States, typically operating between 3 and 100 locations. We handle inbound calls for reservations, takeout, delivery, catering and large party bookings, so restaurant teams can stay focused on the guests in front of them. heytruffle is not a self service platform. Every AI Concierge is trained for a restaurant's brand, then monitored and tuned by a human team every week. The result is a phone experience that sounds like the restaurant, not like a piece of software bolted onto it. heytruffle integrates with OpenTable and works alongside a restaurant's existing operation rather than replacing it. Rreal Tacos, a restaurant group in Georgia with twelve locations, uses heytruffle to handle more than twenty thousand calls a month and seats roughly fourteen thousand guests monthly with its help.

Who Is the Company Behind heytruffle?

Hints

Hints is an AI-powered CRM assistant that allows sales reps to update their CRM simply by sending a voice or text message. Supports Hubspot, Pipedrive, and Salesforce. Instead of navigating complex CRM interfaces, sales professionals can now update deals, create contacts, log activities, add notes and custom properties, and manage their entire sales pipeline by simply talking or texting to Hints on WhatsApp, SMS, or Telegram. Hints AI instantly processes natural language requests and automatically updates your CRM in real-time, eliminating manual data entry and reducing administrative overhead by up to 70%. 🗣️ Key Features: • Voice & Text CRM Management - update deals, create leads, and log activities through conversational commands • CRM data pull - access the necessary customer information, such as email address, name, phone number, last note and upcoming tasks, without having to open the CRM • Intelligent Data Processing - automatically captures meeting notes, call summaries, and fills out CRM playbooks • Duplicate Detection - smart algorithms identify and prevent duplicate entries while searching existing data • Universal CRM Integration - compatible with popular platforms including HubSpot, Pipedrive, and Salesforce. 🚀 Business Benefits: Sales teams using Hints report 80% more leads captured, 350% increase in logged activities, and 30% more deals closed. The platform dramatically improves CRM adoption rates, accelerates new hire onboarding, and allows sales representatives to focus on selling rather than administrative tasks. 🏆 Use Cases: • Field sales representatives updating CRM while driving between meetings • Inside sales teams logging call outcomes immediately after conversations • Sales managers tracking team activities and pipeline progress in real-time • New sales hires who need simplified CRM interaction during their learning curve Hints makes CRM updating as easy as sending a message, ensuring your sales data stays current without disrupting your workflow. It’s like having your personal assistant — always ready to update your pipeline.

Who Is the Company Behind Hints?

  • Seller: Hints
  • Year Founded: 2021
  • HQ Location: New York, New York, United States
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Humach Digital Assistants

For more than 30 years, Humach has been a trusted, leading provider of AI-powered Digital Agents that help the world’s largest brands attract, engage, and support both their customers and their teams—at scale. A Humach Digital Agent is an AI- powered and machine learning software application that serves as a virtual extension of your team. These agents learn each time they interact through a unique collaborative intelligence model that uses humans to train and validate AI data so Digital Agents actually understand intent and get smarter over time. This collaborative intelligence model allows humans and AI to actively enhance each other’s complimentary strengths which benefit your customers, your team, and your bottom line. AI-powered Digital Agents streamline the customer journey and accelerate revenue by engaging with limitless capacity at anytime, on any channel using authentic, two-way, personalized interactions. Humach Digital Agents are continuously improving, multilingual, 100% efficient, fully compliant and ready to engage and automate your most repetitive and expensive interactions to help handle things like username and password resets, 100% compliant payments and transactions, frequently asked questions, product recommendations, order tracking, customer support, ticket logging, reminders, notifications, and more. Agents can be customized to fit any industry or functional area using a wide variety of skills and conversation types that increase customer satisfaction and engagement, maximize compliance, reduce sales and support costs, and accelerate growth and efficiency. Humach Digital Agents simplify millions of interactions using a proven platform that integrates natural language processing (NLP), natural language understanding (NLU), natural language generation (NLG), voice biometrics, automation, and machine learning capabilities to multitask and engage with full compliance and unlimited capacity on any channel. For high-level inquiries or interactions that require human expertise, Digital Agents seamlessly escalate critical conversation context and resolution suggestions to a human for an exceptional user experience—every time.

Who Is the Company Behind Humach Digital Assistants?

  • Seller: Humach
  • Year Founded: 1988
  • HQ Location: Frisco, US
  • Twitter: @HumaCh
    12 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    336 employees on LinkedIn®

Humanic

Turn Product Leads into Customers Humanic automates activation and adoption for your inbound leads at scale and with precision. No more endless user segmentation & manual configuration of campaigns.

Who Is the Company Behind Humanic?

  • Seller: Humanic AI
  • Year Founded: 2021
  • HQ Location: San Francisco Bay Area, US
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

HYAUMET Bertrand

CAP Conseil Achats Publics is public procurement software that automates the process of finding, analyzing, and responding to public and private tenders. The platform detects relevant opportunities and sends alerts when new procurement notices match specified criteria. It analyzes tender documents and assists with drafting responses through machine learning technology. The system learns from previous submissions to refine its recommendations over time. The software maintains a database of procurement opportunities that updates daily. It handles the workflow from initial opportunity identification through final bid submission. The platform operates on servers hosted within the European Union to maintain data security and regulatory compliance. Features include automated search functions, document analysis tools, and response drafting assistance. The software streamlines procurement activities by reducing manual tasks associated with tender identification and proposal preparation.

Who Is the Company Behind HYAUMET Bertrand?

HyperRep

HyperRep is a sales and customer engagement platform built for services companies. It helps teams respond to leads, manage customer conversations, create quotes, follow up consistently, and gain clearer visibility into sales activity.

Who Is the Company Behind HyperRep?

IcyPluto

Cosmos' First AI CMO Revolutionizing marketing strategies with artificial intelligence. Experience the future of customer engagement, data-driven insights, and automated campaign optimization. IcyPluto is an AI-powered growth and marketing platform that helps businesses streamline lead generation, automate customer engagement, and make smarter, data-driven decisions. With intelligent automation and actionable insights, IcyPluto enables teams to scale faster, optimize campaigns, and deliver better customer experiences.

Who Is the Company Behind IcyPluto?

Immerss Live Commerce

Immerss Live Commerce: Transforming Digital Shopping into Human Experiences Immerss is a leading live commerce platform designed to supercharge eCommerce with interactive, personalized shopping experiences. Immerss Live Commerce combines the power of AI and live human interaction to help brands convert browsers into buyers, boost average order values (AOV), and reduce product returns. With three powerful tools in one platform, Immerss empowers retailers to build deeper relationships with customers right from their own websites. Immerss Live Commerce transforms digital shopping into human experiences, delivering measurable ROI for smaller to mid-market brands. Our platform increases sees conversion rates of 20-30% and lifts in AOV by 30% across fashion, beauty, jewelry, and lifestyle verticals. Perfect for brands generating $1M-$100M annually, Immerss integrates seamlessly with most major eCommerce platforms and can be deployed within hours. 🌟 Core Products 1. AI-Powered Sales Agent Your best salesperson—automated. Immerss’ AI-powered Sales Agent is available 24/7 to instantly engage shoppers, answer product questions, and deliver personalized recommendations. Trained on your brand’s unique data, it ensures a consistent, intelligent, and scalable shopping experience around the clock. 2. 1:1 Virtual Co-Shopping Bring the in-store experience online. Through seamless chat, audio, or video calls, sales associates can guide customers in real time—whether they initiate the conversation (inbound) or reach out proactively (outbound). This virtual clienteling feature deepens relationships, builds trust, and drives high-converting interactions. 3. 1-to-Many Live Shopping Events Turn your eCommerce site into a live QVC-style stage. Host interactive shopping events directly on your website, restream to Facebook and Instagram, and allow customers to shop from both live and recorded shows. Ideal for product launches, influencer takeovers, and high-impact brand storytelling. 🎥 Bonus: PDP Videos Immerss also enables quick deployment of product detail page (PDP) videos to educate and engage customers at the point of consideration. 💼 Business Outcomes Increased Conversion Rates Higher Average Order Values (AOV) Reduced Product Returns Improved Customer Satisfaction and Loyalty Immerss helps brands and retailers blend the convenience of online shopping with the trust and engagement of in-store experiences—all while delivering measurable ROI.

Average Rating: 4.9/5.0

Total Reviews: 9

How Do G2 Users Rate Immerss Live Commerce?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.4/10)

Who Is the Company Behind Immerss Live Commerce?

  • Seller: Immerss
  • Year Founded: 2015
  • HQ Location: Dallas, US
  • Twitter: @Immerss
    1,527 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 56% Small, 44% Medium

What Do G2 Reviewers Say About Immerss Live Commerce?

AI-generated summary from verified user reviews

Pros
  • Users praise the excellent customer support of Immerss, highlighting responsiveness and attentiveness from the team.
  • Users praise the ease of use of Immerss Live Commerce, enhancing their shopping experience with real-time support.
  • Users value the extremely helpful support service of Immerss Live Commerce, enhancing their shopping experience remarkably.
  • Users appreciate the personalized shopping experience offered by Immerss Live Commerce, enhancing customer connections and confidence in purchases.
  • Users find the live video sales calls feature transformative, enhancing customer relationships and boosting revenue growth.
Cons
  • Users wish for better integration options, particularly with Facebook to enhance their selling capabilities during streams.
  • Users experience sales issues when switching devices, causing complications in order connections with sales representatives.

What Are Recent G2 Reviews of Immerss Live Commerce?

Inagent

AI Agent Solution Inagent is an all-in-one solution that allows you to quickly implement autonomous AI agents on all text and voice channels with no coding. These agents understand the conversation’s context in >200 languages and dialects, make decisions, and execute actions via connection with business systems to offer responses with natural language. Inagent has a multiagent system designed to create agents specialized in particular processes or business areas. The Agent Quality Management panel facilitates real-time oversight of AI agent performance, allowing you to intervene in the event of negative emotions or complicated cases. Its Signals system detects recurring themes and provides advanced analytics to continuously improve the CX strategy. Capabilities unique to Inagent: Easy activation: Quick, no-code configuration: the only programming language you need to know is your own language. Connected to your business: Easy, secure integration with your business systems thanks to its API Rest design. Native connections with the entire Inconcert ecosystem. Omnichannel: A single configuration for all voice and text channels. Empathetic, multilingual communication: >200 voices available with natural language in any language or dialect. Interprets typos and emojis and adapts to the context. Enhanced control and automation: Guide or correct the virtual agent without interrupting the conversation with the customer via the Whisper function and the comprehensive Agent Quality Management dashboard. Scalable, secure solution: Specializes and adapts to the applications your business needs using a private and confidential knowledge base. Applications: Frequently asked questions Scheduling appointments Order management Collections management Outbound sales Lead pre-qualifier Complaint servicing Technical characteristics: Accuracy: AI agents work autonomously and reproduce human empathy Inconcert AI engine: Solve complex queries thanks to a proprietary AI engine trained on CX operations. They express themselves and sound like humans. A specialized team: multiagent capabilities to build a team of specialized agents for friction-free transfers. Each AI agent focuses on a business area to provide the best response at all times. Combine the best LLMs on the market Security: Data privacy guaranteed by top-tier tech partners Enterprise contracts with our AI suppliers for data privacy: each customer has a private and confidential knowledge base: one virtual agent learns from another. Data encrypted in transit and at rest. All infrastructure is on Amazon Web Services. We have the top security certifications such as CSA Trusted Cloud Provider seal, level 1 CSA certification in Security, Trust, Assurance, and Risk (STAR), PCI v4 Cloud Security Standards, ISO 27001, and CSA Certificate of Cloud Security Knowledge. Agility: trains and is configured 50 times faster Activate Inagent in minutes with no need to program: 1. Define its behavior, script, and personality: Prepare a script with instructions for its functioning, set automated rules, and align the response tone with your brand. 2. Create the knowledge base: Add documents with relevant information such as product spec sheets and terms and conditions of service. Accepts PDFs, images, and websites. 3. Assign the tools it can use: Enable actions that can run the agent autonomously, for instance checking the CRM or scheduling appointments. Maximum quality: supervise the virtual agents’ operations in real time Supervisor agent Whisper function Monitoring sensors Automatism management API-friendly: Easy, secure, and quick integration with any business system such as CRM or ERP Analytics: Optimize virtual agent operations and discover key insights Operation performance KPIs: it registers interactions by channel, TMO, transfers to agents, conversation summar, topics Business insights: provides insights and improves understanding of business and customers. Signals: trending topics and intentions, sentiment análisis, containment rate, agent capacity to resolve queries autonomously, behavior alerts

Who Is the Company Behind Inagent?

Julie Jung
JJ
Researched and written by Julie Jung
Updated July 7, 2026