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Immerss Live Commerce Reviews & Product Details

Immerss Live Commerce: Transforming Digital Shopping into Human Experiences Immerss is a leading live commerce platform designed to supercharge eCommerce with interactive, personalized shopping experiences. Immerss Live Commerce combines the power of AI and live human interaction to help brands convert browsers into buyers, boost average order values (AOV), and reduce product returns. With three powerful tools in one platform, Immerss empowers retailers to build deeper relationships with customers right from their own websites. Immerss Live Commerce transforms digital shopping into human experiences, delivering measurable ROI for smaller to mid-market brands. Our platform increases sees conversion rates of 20-30% and lifts in AOV by 30% across fashion, beauty, jewelry, and lifestyle verticals. Perfect for brands generating $1M-$100M annually, Immerss integrates seamlessly with most major eCommerce platforms and can be deployed within hours. 🌟 Core Products 1. AI-Powered Sales Agent Your best salesperson—automated. Immerss’ AI-powered Sales Agent is available 24/7 to instantly engage shoppers, answer product questions, and deliver personalized recommendations. Trained on your brand’s unique data, it ensures a consistent, intelligent, and scalable shopping experience around the clock. 2. 1:1 Virtual Co-Shopping Bring the in-store experience online. Through seamless chat, audio, or video calls, sales associates can guide customers in real time—whether they initiate the conversation (inbound) or reach out proactively (outbound). This virtual clienteling feature deepens relationships, builds trust, and drives high-converting interactions. 3. 1-to-Many Live Shopping Events Turn your eCommerce site into a live QVC-style stage. Host interactive shopping events directly on your website, restream to Facebook and Instagram, and allow customers to shop from both live and recorded shows. Ideal for product launches, influencer takeovers, and high-impact brand storytelling. 🎥 Bonus: PDP Videos Immerss also enables quick deployment of product detail page (PDP) videos to educate and engage customers at the point of consideration. 💼 Business Outcomes Increased Conversion Rates Higher Average Order Values (AOV) Reduced Product Returns Improved Customer Satisfaction and Loyalty Immerss helps brands and retailers blend the convenience of online shopping with the trust and engagement of in-store experiences—all while delivering measurable ROI.

Product Website

Seller

Immerss

Discussions

Immerss Live Commerce Community

Languages Supported

English

Overview by

Patrick Jacobs

Pricing

Pricing provided by Immerss Live Commerce.

Custom AI Sales Agent

Starting at $55.00

Per Month

View More Pricing Information

Immerss Live Commerce Integrations

(4)

Verified by Immerss Live Commerce

Immerss Live Commerce Media

Immerss Live Commerce Demo - AI Powered Live Slaes

Turn every interaction into a sales opportunity, automatically, day or night.

Immerss Live Commerce Demo - 1-1 Virtual Co-Shopping

Give your online shoppers the in-store treatment.

Immerss Live Commerce Demo - Live Video Sales

Schedule appointments or conduct real-time live video sales calls.

Immerss Live Commerce Demo - Live Shopping Events

Your own branded shopping channel right on your website.

Supercharge your product pages with videos that convert browsers into buyers.

Immerss Live Commerce Demo - Sales Dashboard

Insights into sales conversions, viewership, AOVs and more at your fingertips.

Customer testimonial from Hammitt

Why Immerss

Immerss Live Commerce Reviews (9)

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Nick B.

Small-Business (50 or fewer emp.)

8/21/2025

"Immerss Live Engages"

5/5

What do you like best about Immerss Live Commerce?

They bridge the gap between traditional eCommerce and live, in-person shopping. The platform is designed to give shoppers the confidence they need to purchase by providing added context, clarity, and interaction before checkout. For customers who want more information, it feels like a conversation instead of a transaction. At the same time, eCommerce partners can personalize and adapt the shopping journey in real time, tailoring product presentations, recommendations, and support to each individual user. The result is a seamless blend of convenience and human touch, turning browsers into confident buyers and online shops into experience-driven marketplaces. Review collected by and hosted on G2.com.

What do you dislike about Immerss Live Commerce?

Nothing in particular, other than the fact that it's fairly new and like anything there may be some adoption delays. So far, nothing negative. Review collected by and hosted on G2.com.

What problems is Immerss Live Commerce solving and how is that benefiting you?

Immerss Live Commerce is solving one of the biggest challenges in eCommerce: the lack of human connection and real-time guidance. Traditional online shopping often leaves customers with unanswered questions, leading to hesitation or abandoned carts. By enabling live, interactive shopping experiences, Immerss gives customers the confidence and clarity they need to make informed purchase decisions. Review collected by and hosted on G2.com.

Response from Arthur Veytsman of Immerss Live Commerce

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Thank you for your support!

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

8/8/2025

"Excellent product and support!"

5/5

What do you like best about Immerss Live Commerce?

The features are spot on! The live video sales calls allow us to add a personal touch to our web users. This bridges the gap between customers who prefer placing orders by phone, and those that like to shop online. With Immerss, our online customers now have the option to connect with a live agent to help them with any questions they might have. This has been a game changer. And as the customers get familiar and comfortable with the AI assistant, we believe it will be a game changer too! Very impressive and helping us scale revenue. Review collected by and hosted on G2.com.

What do you dislike about Immerss Live Commerce?

I see no downsides with Live Commerce at this time. Whenever we have an issue or question about the Immerss services, they are literally resolved within 24 hours (many times we get a reply within an hour). All we see is upside with the services and technology Immerss provides. Review collected by and hosted on G2.com.

What problems is Immerss Live Commerce solving and how is that benefiting you?

Immerss is keeping our customers engaged and satisfied by getting their questions answered quickly. This results in higher sales and customer satisfaction.

One of our sites has thousands of products and the AI chatbot helps customers find what they need and then get any questions answered before adding to the cart. This benefits both our sales reps (they have more time to take care of customers that prefer ordering via phone) as well as web customers who would tend to abandoned their cart without this immediate help being available.

We also have a website that offers health supplements and we've found giving our customers the opportunity to video chat with one of our sales reps extremely helpful. Our sales reps, who are also fitness experts in their own right, are located at our retail locations. So it's a natural transition for them to answer a video call from someone shopping our website, ready to buy, but just need to confirm they're on the right track. Immerss makes all of this possible and seamless. Review collected by and hosted on G2.com.

Response from Arthur Veytsman of Immerss Live Commerce

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Thank you for your kind words! We're glad to hear that Immerss Live Commerce is helping you scale revenue and providing a seamless experience for your customers.

Katie M.

Marketing Intern

Small-Business (50 or fewer emp.)

10/29/2025

"Exceptional Support Service, Attentive and Helpful"

5/5

What do you like best about Immerss Live Commerce?

The support service was extremely helpful, Patrick was very attentive to our needs. Review collected by and hosted on G2.com.

What do you dislike about Immerss Live Commerce?

There isn't anything that comes to mind. Review collected by and hosted on G2.com.

Response from Patrick Jacobs of Immerss Live Commerce

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Thank you, Katie. We love working with you and your team!

Quinn W.

Marketing Manager

Mid-Market (51-1000 emp.)

8/18/2025

"Seemless product, best customer service. No job, no client to big or small."

5/5

What do you like best about Immerss Live Commerce?

It's ease of use and they way we can pivot in realtime. Also, the customer service is IMPECCABLE. Arthur, the CEO, is active and engaged. Patrick is lightning fast with anything we need, when we need it. Review collected by and hosted on G2.com.

What do you dislike about Immerss Live Commerce?

I do wish we could integrate on FB and be able to sell from that streaming link. Review collected by and hosted on G2.com.

Response from Patrick Jacobs of Immerss Live Commerce

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Thank you so much for the kind words, Quinn! We truly enjoy working with your team and are thrilled to see the success you’re achieving with Immerss.

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

8/31/2025

"Immerss provides a more personal and high level of service for online shoppers."

5/5

What do you like best about Immerss Live Commerce?

It is great to be able to connect with customers by video as well as chat . It takes the online shopping experience to a much more personalized level. Review collected by and hosted on G2.com.

What do you dislike about Immerss Live Commerce?

If the customer switches to another device after connecting with a sales person to place their order the sale doesn’t connect to that sales person . Review collected by and hosted on G2.com.

Response from Patrick Jacobs of Immerss Live Commerce

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Thank you for the positive feedback!

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

11/3/2025

"Easy to Use with Outstanding Customer Support"

5/5

What do you like best about Immerss Live Commerce?

Immerss is easy to use and has excellent customer support Review collected by and hosted on G2.com.

What do you dislike about Immerss Live Commerce?

Integrating live comment responses with Facebook Streaming Review collected by and hosted on G2.com.

Response from Patrick Jacobs of Immerss Live Commerce

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So happy to have you on board and seeing your growth with live commerce!

James F.

DTC Director

Mid-Market (51-1000 emp.)

8/17/2025

"Great tech, innovation and partnership"

4.5/5

What do you like best about Immerss Live Commerce?

The founders are deeply passionate about their product and continually look to improve it in order to make their clients more successful. Review collected by and hosted on G2.com.

What do you dislike about Immerss Live Commerce?

Nothing, just looking forward to scaling sales Review collected by and hosted on G2.com.

Response from Patrick Jacobs of Immerss Live Commerce

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Thanks, James! We’ve really enjoyed partnering with your team and are excited about the growth ahead. It’s been great to see our AI live sales solution deliver results for your customers and help drive sales.