# Best 360 Feedback Software for Small Business

*By [Grace Savides](https://research.g2.com/insights/author/grace-savides)*


Products classified in the overall 360 Feedback Software category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business 360 Feedback Software to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2&#39;s buying advisors to find the right solutions within the Small Business 360 Feedback Software category.

In addition to qualifying for inclusion in the 360 Feedback Software category, to qualify for inclusion in the Small Business 360 Feedback Software category, a product must have at least 10 reviews left by a reviewer from a small business.






## How Many 360 Feedback Software Products Does G2 Track?
**Total Products under this Category:** 72

### Category Stats (Jun 2026)
- **Average Rating**: 4.46/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: Pointerpro (+0.13%) - Among all products in this category, Pointerpro recorded the largest rating increase compared to last month
*Last updated: June 18, 2026*


## How Does G2 Rank 360 Feedback Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 10,000+ Authentic Reviews
- 72+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.



---

**Sponsored**

### Teamflect

Teamflect is the all-in-one performance management platform built natively inside Microsoft Teams and Outlook, helping organizations from startups to global enterprises align goals, run reviews, and develop talent without ever leaving the tools they already use. There are no extra logins or complicated rollouts, just a tool that feels natural from day one. Adoption is where most HR software fails, but it’s where Teamflect shines. Because everything lives in Microsoft Teams, employees and managers actually use it. Teamflect also includes AI-powered assistance that helps managers and employees quickly generate insights, summaries, and guidance across goals, feedback, and performance. Recognizing a colleague takes seconds, feedback is always at hand, and 1-on-1s are guided by shared agendas that appear right in meeting invites. Goals, OKRs, and development plans remain visible, actionable, and connected to performance reviews. As an official Microsoft partner, Teamflect meets enterprise-grade standards and GDPR compliance. With Teamflect, HR can spend less time chasing adoption and more time on what matters most: helping people grow, perform, and stay engaged.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=2833&amp;secure%5Bdisplayable_resource_id%5D=2833&amp;secure%5Bdisplayable_resource_type%5D=Category&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bplacement_reason%5D=page_category&amp;secure%5Bplacement_resource_ids%5D%5B%5D=2833&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=130319&amp;secure%5Bresource_id%5D=2833&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2F360-feedback-software%2Fsmall-business&amp;secure%5Btoken%5D=cdf2c47aebab4b058264acbd197091ede34b8766bfe55375b3bdcb2797b9cc8b&amp;secure%5Burl%5D=https%3A%2F%2Fteamflect.com%2Ffeedback-software%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dg2-cpc&amp;secure%5Burl_type%5D=custom_url)

---

## What Are the Top-Rated 360 Feedback Software Products in 2026?
### 1. [Jotform](https://www.g2.com/products/jotform/reviews)
Trusted by more than 35 million users worldwide, Jotform is an AI-powered online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you&#39;re collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence. With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results.


**Average Rating:** 4.7/5.0
**Total Reviews:** 4,998
**How Do G2 Users Rate Jotform?**

- **customizable forms:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)
- **requesting feedback:** 9.0/10 (Category avg: 8.8/10)
- **continuous feedback:** 8.7/10 (Category avg: 8.4/10)

**Who Is the Company Behind Jotform?**

- **Seller:** [Jotform](https://www.g2.com/sellers/jotform)
- **Company Website:** https://www.jotform.com/
- **Year Founded:** 2006
- **HQ Location:** San Francisco, California
- **Twitter:** @Jotform (39,289 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3541463/ (901 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, CEO
- **Top Industries:** Non-Profit Organization Management, Education Management
- **Company Size:** 70% Small-Business, 21% Mid-Market


#### What Are Jotform's Pros and Cons?

**Pros:**

- Ease of Use (1083 reviews)
- Simple (715 reviews)
- Ease of Creation (475 reviews)
- User-Friendly (464 reviews)
- Features (457 reviews)

**Cons:**

- Expensive (277 reviews)
- Missing Features (238 reviews)
- Form Issues (231 reviews)
- Limited Customization (221 reviews)
- Form Design (212 reviews)


### What Do G2 Reviewers Say About Jotform?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love the **ease of use** of Jotform, finding it simple to navigate and effective for client forms.
- Users appreciate the **ease of creating forms** with Jotform, enhancing organization and streamlining event management effortlessly.
- Users love the **intuitive setup process** of Jotform, appreciating its prefilled templates and ease of customization.
- Users appreciate Jotform&#39;s **user-friendly interface** , making navigation and form creation simple and efficient.
- Users love the **ease of building powerful forms** with Jotform’s intuitive interface and extensive templates.

**Cons:**

- Users find Jotform **too expensive** , especially since it was advertised as a free service with hidden costs.
- Users struggle with **missing features** , particularly in font color changes, resizing fields, and simplifying math functions.
- Users often face **form issues** with Jotform, finding navigation and functionality unclear and integration lacking.
- Users find the **limited customization options** frustrating, hindering creativity and personal branding in their forms.
- Users find **form design navigation challenging** , struggling with complicated directions and limited built-in customization options.

#### What Are Recent G2 Reviews of Jotform?

**"[Highly Customizable Forms with a Reliable Barcode Scanner](https://www.g2.com/survey_responses/jotform-review-12991702)"**

**Rating:** 4.5/5.0 stars
*— Emmanuel A.*

[Read full review](https://www.g2.com/survey_responses/jotform-review-12991702)

---

**"[Automation to its Finest](https://www.g2.com/survey_responses/jotform-review-12971024)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Logistics and Supply Chain*

[Read full review](https://www.g2.com/survey_responses/jotform-review-12971024)

---


#### What Are G2 Users Discussing About Jotform?

- [What innovative uses of Jotform are seen in data collection and management across various sectors?](https://www.g2.com/discussions/what-innovative-uses-of-jotform-are-seen-in-data-collection-and-management-across-various-sectors) - 1 upvote
- [What is Jotform used for?](https://www.g2.com/discussions/jotform-what-is-jotform-used-for) - 4 comments, 2 upvotes
- [Who uses JotForm?](https://www.g2.com/discussions/who-uses-jotform)
- [Is JotForm safe?](https://www.g2.com/discussions/is-jotform-safe) - 7 comments, 1 upvote
- [Does JotForm cost money?](https://www.g2.com/discussions/does-jotform-cost-money) - 7 comments, 1 upvote

### 2. [Keka](https://www.g2.com/products/keka/reviews)
Keka is a global People and Project Operations Platform designed for growing businesses to align teams, drive performance, and streamline HR, payroll, and project delivery. From hiring and onboarding to time tracking, performance reviews, payroll, and project billing, Keka brings everything together in one flexible, modular system that works across countries, roles, and industries. Built for real-world adoption across HR, finance, and delivery teams, Keka supports both desk and frontline workforces, simplifies compliance in every region, and offers project-level insights for service businesses. Whether you’re managing people, processing payroll, or running billable projects, Keka helps your business scale with clarity—not complexity.


**Average Rating:** 4.5/5.0
**Total Reviews:** 1,879
**How Do G2 Users Rate Keka?**

- **customizable forms:** 8.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)
- **requesting feedback:** 8.5/10 (Category avg: 8.8/10)
- **continuous feedback:** 8.6/10 (Category avg: 8.4/10)

**Who Is the Company Behind Keka?**

- **Seller:** [Keka Technologies](https://www.g2.com/sellers/keka-technologies)
- **Company Website:** https://www.keka.com
- **Year Founded:** 2015
- **HQ Location:** Seattle, US
- **Twitter:** @kekahr_official (1,155 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/6417440/ (1,213 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** HR Manager, HR Executive
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 70% Mid-Market, 21% Small-Business


#### What Are Keka's Pros and Cons?

**Pros:**

- Ease of Use (805 reviews)
- Customer Support (410 reviews)
- User Interface (362 reviews)
- Intuitive (343 reviews)
- Payroll (343 reviews)

**Cons:**

- Limited Customization (156 reviews)
- Poor Customer Support (145 reviews)
- Limited Features (143 reviews)
- Slow Loading (143 reviews)
- Missing Features (119 reviews)


### What Do G2 Reviewers Say About Keka?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise Keka&#39;s **ease of use** , highlighting its intuitive interface and efficient management for HR tasks.
- Users commend Keka for its **excellent customer support** , appreciating the team&#39;s responsiveness and assistance.
- Users appreciate the **user-friendly interface** of Keka, enhancing navigation and engagement for HR teams and employees.
- Users appreciate Keka&#39;s **intuitive interface** , finding it easy to navigate and use for effective HR management.
- Users appreciate the **smooth payroll processing** of Keka, enhancing accuracy and efficiency in HR management.

**Cons:**

- Users find Keka&#39;s **limited customization** restrictive, making it challenging to adapt to specific user needs.
- Users express **frustration with slow customer support** and inadequate project implementation team responses impacting their experience.
- Users find the **limited features** of Keka hinder flexibility in performance management and automation options.
- Users express **frustration with slow loading** times and occasional lags, impacting overall satisfaction with Keka.
- Users find the **limited features** in Keka, particularly in performance reviews and mobile functionality, frustrating and restrictive.

#### What Are Recent G2 Reviews of Keka?

**"[Powerful HRMS with Opportunities for Enhanced Customization](https://www.g2.com/survey_responses/keka-review-12995912)"**

**Rating:** 5.0/5.0 stars
*— Amit T.*

[Read full review](https://www.g2.com/survey_responses/keka-review-12995912)

---

**"[Less Email, Less Follow-Up, More Transparency](https://www.g2.com/survey_responses/keka-review-12985727)"**

**Rating:** 4.5/5.0 stars
*— Darshan P.*

[Read full review](https://www.g2.com/survey_responses/keka-review-12985727)

---


#### What Are G2 Users Discussing About Keka?

- [Which software is best for payroll?](https://www.g2.com/discussions/keka-hr-which-software-is-best-for-payroll) - 6 comments, 3 upvotes
- [Is KEKA a good company?](https://www.g2.com/discussions/is-keka-a-good-company) - 5 comments, 6 upvotes
- [What is HR and payroll software?](https://www.g2.com/discussions/what-is-hr-and-payroll-software) - 3 comments, 4 upvotes
- [What is KEKA software?](https://www.g2.com/discussions/what-is-keka-software) - 4 comments, 1 upvote

### 3. [Qualtrics Employee Experience](https://www.g2.com/products/qualtrics-employee-experience/reviews)
Used by more than 3,500 brands worldwide, including 75% of the Fortune 500, Qualtrics XM for Employee Experience is the leading solution for transformative and modern employee experience management. Qualtrics delivers relevant, actionable and easy-to-understand insights to HR, senior leaders and people managers, enabling them to improve engagement, streamline talent planning, bolster productivity, boost retention, and drive innovation. Targeted, in-the-moment listening is drawn from every employee experience across the employee lifecycle that’s automatically synthesized to deliver easy to understand results, including personalized next steps for admins and people managers to take action. Qualtrics XM for Employee Experience is the only purpose-built system of action that considers the full employee journey by listening at every touchpoint and empowering leaders at all levels to understand the insights that matter most, so you can take the right actions at scale. Employee Engagement &amp; Pulse Our industry-leading engagement solution is built on EX25, a science-backed measurement methodology that goes beyond basic engagement scores to capture the five KPIs proven to move business outcomes: Engagement, Inclusion, Intent to Stay, Well-Being, and Expectations. Developed from 32 million responses across 1,006 organizations, it comes with the world’s largest EX benchmark library –300+ items across 60 countries and 65 industries - so you&#39;re always validating against meaningful comparisons. Adjustable listening cadences (annual, bi-annual, quarterly) built-in mean you can meet your organization where it is without forcing an approach that drives survey fatigue. You can leverage our out-of-the-box methodology to get a program up and running in weeks, or create a completely customized program with the most flexible EX platform in the market. Move from listening to taking action at every level. Our bespoke manager results page delivers AI personalized recommendations based on each team&#39;s unique data—no analyst required—reducing analysis time by 10x+. Idea Boards let employees crowdsource and vote on improvements, while closed-loop communication tools show workers exactly what changed based on their input. Automated action planning workflows with progress tracking and reminders via Slack, Teams, and Workday ensures follow-through at scale. Employee Lifecycle Management Qualtrics connects listening to every critical moment of the employee journey, from candidate experience through onboarding and retention. Pre-built yet customizable programs automatically trigger feedback at key touchpoints, with ATS and HRIS integrations that eliminate manual setup and real-time workflow integrations (Slack, Teams) that let teams resolve issues as they surface. AI-powered text analytics surface sentiment and themes across open-ended feedback, so recruiting and HR teams can quickly diagnose what&#39;s driving candidate drop-off, onboarding gaps, or early attrition—without digging through raw data. Where Lifecycle Management goes further is in connecting the dots across the full employee journey. Cross-program analysis links lifecycle data to engagement and well-being scores, giving HR leaders a clear view of how key moments shape long-term retention. The drivers of attrition tool identifies which employee segments are at highest risk and surface statistically significant causes, including a flight risk simulator that lets you model the business impact of different interventions before you act. The result: retention strategies built on evidence, not intuition. 360 Development Feedback Create a powerful culture of development to close talent gaps and accelerate organizational performance with our 60 Development solution . By capturing personalized, data-driven and actionable insights, you empower employees at all levels to accelerate their careers, become better leaders, and improve their business impact. Furthermore, enterprise-level insights enable HR and L&amp;D teams to understand where employee development efforts have had the greatest impact across the organization. Qualtrics XM Platform Qualtrics&#39; Employee Experience platform is built with the highest enterprise security standards, includingFedRAMP authorization and GDPR/CCPA compliance. Our team includes 60+ AI and I/O scientists backed by $500M+ in R&amp;D- security and purpose-built AI aren&#39;t afterthoughts—they&#39;re foundational. Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the core experiences of business—customer, employee, and market research—on one platform. Over 13,500 enterprises worldwide, including more than 85 percent of the Fortune 500, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee-centric culture, and build iconic brands.


**Average Rating:** 4.4/5.0
**Total Reviews:** 448
**How Do G2 Users Rate Qualtrics Employee Experience?**

- **customizable forms:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.8/10)
- **requesting feedback:** 8.9/10 (Category avg: 8.8/10)
- **continuous feedback:** 8.9/10 (Category avg: 8.4/10)

**Who Is the Company Behind Qualtrics Employee Experience?**

- **Seller:** [Qualtrics](https://www.g2.com/sellers/qualtrics)
- **Company Website:** https://www.qualtrics.com
- **Year Founded:** 2002
- **HQ Location:** Provo, UT
- **Twitter:** @Qualtrics (42,137 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/314350/ (6,231 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Senior Data Analyst, Business Data Analyst
- **Top Industries:** Higher Education, Information Technology and Services
- **Company Size:** 48% Enterprise, 38% Mid-Market


#### What Are Qualtrics Employee Experience's Pros and Cons?

**Pros:**

- Ease of Use (6 reviews)
- Data Management (4 reviews)
- Features (4 reviews)
- Helpful (3 reviews)
- Customer Support (2 reviews)

**Cons:**

- Difficult Usability (3 reviews)
- Learning Curve (3 reviews)
- Complex Usability (2 reviews)
- Cost Issues (2 reviews)
- Expensive (2 reviews)


### What Do G2 Reviewers Say About Qualtrics Employee Experience?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find the **ease of use** in Qualtrics Employee Experience essential for efficient data collection and analysis.
- Users appreciate the **easy data collection and analysis** , enhancing engagement and decision-making with real-time insights.
- Users appreciate the **customizable dashboard** of Qualtrics Employee Experience, enhancing data visualization and facilitating informed decision-making.
- Users find the **real-time insights** from Qualtrics Employee Experience invaluable for data-driven decisions and employee engagement.
- Users commend the **exceptional customer support** of Qualtrics, ensuring a smooth implementation and positive experience.

**Cons:**

- Users find the **difficult usability** of Qualtrics Employee Experience overwhelming, especially newcomers who struggle with its complexity.
- Users find the **learning curve steep** due to the complexity and numerous features of Qualtrics Employee Experience.
- Users find the platform&#39;s **complex usability** challenging, especially for those unfamiliar with the survey features.
- Users find the **high costs** of Qualtrics Employee Experience to be burdensome, especially for smaller organizations.
- Users find the service **quite expensive** , making it a costly option, especially for smaller organizations.

#### What Are Recent G2 Reviews of Qualtrics Employee Experience?

**"[Qualtrics Makes Employee Engagement Insights Easy](https://www.g2.com/survey_responses/qualtrics-employee-experience-review-12694336)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Food Production*

[Read full review](https://www.g2.com/survey_responses/qualtrics-employee-experience-review-12694336)

---

**"[Effortless Employee Insights with Stellar Support](https://www.g2.com/survey_responses/qualtrics-employee-experience-review-12680235)"**

**Rating:** 5.0/5.0 stars
*— Thomas W.*

[Read full review](https://www.g2.com/survey_responses/qualtrics-employee-experience-review-12680235)

---


#### What Are G2 Users Discussing About Qualtrics Employee Experience?

- [What is Qualtrics Employee Experience used for?](https://www.g2.com/discussions/what-is-qualtrics-employee-experience-used-for)
- [How do you measure employee experience?](https://www.g2.com/discussions/how-do-you-measure-employee-experience)
- [What is the employee experience strategy?](https://www.g2.com/discussions/what-is-the-employee-experience-strategy)
- [What is qualtrics experience management?](https://www.g2.com/discussions/what-is-qualtrics-experience-management) - 1 comment
- [What is an employee experience platform?](https://www.g2.com/discussions/what-is-an-employee-experience-platform)

### 4. [Pointerpro](https://www.g2.com/products/pointerpro/reviews)
Pointerpro is a software platform that empowers consultants, HR professionals, coaches, and marketers to digitize their expertise and deliver personalized advice at scale. Instead of creating reports manually for each client, Pointerpro enables you to build an assessment once, embed intelligent logic and scoring, and automatically generate branded PDF or PPT reports with tailored recommendations for every respondent. Trusted by leading organizations like Capgemini, EDF, and Bare International, Pointerpro transforms how professionals deliver value to their clients. Whether you&#39;re conducting maturity assessments, security and compliance evaluations, 360-degree reviews, training-needs diagnostics, or lead-generation campaigns, Pointerpro adapts to your unique workflow and business goals. How it works Our flexible questionnaire builder offers 20+ question types, conditional logic, and multi-language support to create engaging assessments. Once responses are collected, our drag-and-drop Report Builder automatically generates personalized, professional reports that reflect your brand and deliver actionable insights. The result is less manual effort, more meaningful analysis, and a digital asset that continues working for you long after launch. Seamless integration &amp; enterprise security Pointerpro integrates effortlessly with your existing tools through Zapier, Make (formerly Integromat), API endpoints, and webhooks—sending collected data wherever you need it. We&#39;re ISO 27001:2022 certified, demonstrating our commitment to maintaining the highest standards of information security and data protection. Our servers are hosted on Amazon Web Services (AWS) in Ireland, ensuring compliance with EU data protection regulations. Global reach, local support Headquartered in Antwerp, Belgium, with a globally-distributed team, Pointerpro serves 1,500+ users across 65+ countries. We support projects in 50+ languages and provide responsive customer support across multiple time zones, ensuring you receive timely assistance no matter where you&#39;re located. Whether your goal is to scale your consulting practice, generate qualified leads, or save time through automation, Pointerpro makes it easier to deliver high-impact advice that drives real results. Ready to transform how you deliver expertise? Book your demo today and discover why thousands of professionals trust Pointerpro to power their assessment strategy.


**Average Rating:** 4.5/5.0
**Total Reviews:** 173
**How Do G2 Users Rate Pointerpro?**

- **customizable forms:** 8.1/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.1/10 (Category avg: 8.8/10)
- **requesting feedback:** 8.1/10 (Category avg: 8.8/10)
- **continuous feedback:** 6.7/10 (Category avg: 8.4/10)

**Who Is the Company Behind Pointerpro?**

- **Seller:** [Pointerpro](https://www.g2.com/sellers/pointerpro)
- **Year Founded:** 2012
- **HQ Location:** Antwerp, Belgium
- **Twitter:** @Pointerproapp (1,297 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2613357/ (26 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner
- **Top Industries:** Consulting, Professional Training &amp; Coaching
- **Company Size:** 68% Small-Business, 19% Mid-Market


#### What Are Pointerpro's Pros and Cons?

**Pros:**

- Ease of Use (15 reviews)
- Customer Support (14 reviews)
- Helpful (12 reviews)
- Customization (11 reviews)
- Customizability (10 reviews)

**Cons:**

- Learning Curve (6 reviews)
- Difficult Usability (5 reviews)
- Limited Customization (5 reviews)
- Limited Options (5 reviews)
- Missing Features (5 reviews)


### What Do G2 Reviewers Say About Pointerpro?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find Pointerpro incredibly **easy to use** , with excellent customer support enhancing their overall experience.
- Users consistently praise the **exceptional customer support** of Pointerpro, noting responsiveness and helpful onboarding sessions.
- Users find Pointerpro to be **incredibly helpful** , supporting various needs with excellent user support and collaboration.
- Users value the **customization options** in Pointerpro, enabling tailored experiences and collaborative support throughout projects.
- Users value the **customizability** of PointerPro, enabling easy creation and adaptation of dynamic questionnaires to meet diverse needs.

**Cons:**

- Users face a **steep learning curve** with Pointerpro&#39;s report designer, requiring advanced skills for effective use.
- Users find the **difficult usability** of Pointerpro&#39;s report designer challenging, requiring technical skills for effective use.
- Users find the **limited customization options** in Pointerpro hinder their ability to create flexible assessments and reports.
- Users find the **limited options** in Pointerpro&#39;s report designer challenging, affecting ease of use and customization.
- Users find the **missing features** in Pointerpro, such as design templates, hinder overall efficiency and usability.

#### What Are Recent G2 Reviews of Pointerpro?

**"[Makes Assessments and Feedback Collection More Organized](https://www.g2.com/survey_responses/pointerpro-review-12903408)"**

**Rating:** 5.0/5.0 stars
*— Ishan S.*

[Read full review](https://www.g2.com/survey_responses/pointerpro-review-12903408)

---

**"[A Powerful Platform for Building Smart, Custom Assessments](https://www.g2.com/survey_responses/pointerpro-review-11458998)"**

**Rating:** 5.0/5.0 stars
*— Evan L.*

[Read full review](https://www.g2.com/survey_responses/pointerpro-review-11458998)

---


#### What Are G2 Users Discussing About Pointerpro?

- [What are the benefits and challenges of using Pointerpro for creating assessments and quizzes?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-pointerpro-for-creating-assessments-and-quizzes)
- [What is Pointerpro used for?](https://www.g2.com/discussions/what-is-pointerpro-used-for)
- [What is an interactive survey?](https://www.g2.com/discussions/what-is-an-interactive-survey)
- [How do you make a survey useful?](https://www.g2.com/discussions/how-do-you-make-a-survey-useful)
- [What is the best survey platform?](https://www.g2.com/discussions/what-is-the-best-survey-platform)


## What Is 360 Feedback Software?

[Talent Management Software](https://www.g2.com/categories/talent-management)

## What Software Categories Are Similar to 360 Feedback Software?

- [Survey Software](https://www.g2.com/categories/survey)
- [Employee Engagement Software](https://www.g2.com/categories/employee-engagement)



