# Best 360 Feedback Software for Small Business

## How Many 360 Feedback Software Products Does G2 Track?

**Total Products under this Category:** 89

### Category Stats (Aug 2026)

- **Average Rating:** 4.46/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** iSpring LMS (+0.31%) - Among all products in this category, iSpring LMS recorded the largest rating increase compared to last month

_Last updated: August 06, 2026_

## How Does G2 Rank 360 Feedback Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 10,500+ Authentic Reviews
- 89+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for 360 Feedback Software
 ![G2 Grid® for 360 Feedback Software plotting products by satisfaction and market presence](https://www.g2.com/categories/360-feedback-software/grids.png?focus%5B%5D=23672&focus%5B%5D=21135&focus%5B%5D=17702&focus%5B%5D=14782)

Highlighted products: Jotform, Keka, Qualtrics Employee Experience, and Pointerpro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/360-feedback-software/grids.json?focus%5B%5D=jotform&focus%5B%5D=keka&focus%5B%5D=qualtrics-employee-experience&focus%5B%5D=pointerpro&segment=small-business)

**Sponsored**

### Zendesk for Customer Service

"Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide."

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2833&secure%5Bchosen_at%5D=2026-08-14T20%3A06%3A00Z&secure%5Bdisplayable_resource_id%5D=1010618&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=574&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=574&secure%5Bresource_id%5D=2833&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2F360-feedback-software%2Fsmall-business&secure%5Btoken%5D=309c0e3f5c966fe4f34c24523fca28ded47eacb6b91a713ab0a091062b5ebdb4&secure%5Burl%5D=https%3A%2F%2Fwww.zendesk.com%2Flp%2Fpl-support%2F%3Futm_source%3Dg2crowd%26utm_medium%3Dpaidlisting%26utm_campaign%3DPL_G2C_AM_US_EN_N_Sup_Pro_AIClicks_T1_A_H%26utm_term%3DAICustomerSupportAgents&secure%5Burl_type%5D=custom_url)

### [Jotform](https://www.g2.com/products/jotform/reviews)

Trusted by more than 35 million users worldwide, Jotform is an AI-powered online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you're collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence. With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results.

**Average Rating:** 4.7/5.0

**Total Reviews:** 5,146

#### How Do G2 Users Rate Jotform?

- **customizable forms:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)
- **requesting feedback:** 9.0/10 (Category avg: 8.8/10)
- **continuous feedback:** 8.7/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Jotform?

- **Seller:** [Jotform](https://www.g2.com/sellers/jotform)
- **Company Website:** www.jotform.com
- **Year Founded:** 2006
- **HQ Location:** San Francisco, California
- **Twitter:** @Jotform  
39,289 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8baa6a5c796d62ca5df3355392c638c519f99283c496ed24278490484f9fcca1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3541463%2F&secure%5Burl_type%5D=linkedin_company_website)  
901 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Non-Profit Organization Management, Education Management
- **Company Size:** 71% Small, 21% Medium

#### What Do G2 Reviewers Say About Jotform?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Jotform, highlighting its intuitive navigation and quick access to forms.
- Users appreciate the **ease of creating forms** with Jotform, enhancing event management and streamlining operations effortlessly.
- Users find Jotform's **ease of creation** remarkable, making setup and customization effortless for varied responses.
- Users highlight Jotform's **user-friendly design** , making it easy to navigate and manage forms efficiently.
- Users love the **easy-to-use interface** of Jotform, enabling efficient form creation without any coding skills.

##### Cons

- Users find Jotform's pricing to be **too expensive** , feeling misled by its initial free advertisement.
- Users find the **missing features** in Jotform frustrating, particularly with font colors and payment integration difficulties.
- Users struggle with **form issues** , finding navigation difficult and certain functionalities challenging to use effectively.
- Users find **limited customization options** in Jotform, struggling with graphic solutions and font color adjustments.
- Users find **form design navigation challenging** , leading to confusion and difficulties with customization options in Jotform.

#### What Are Recent G2 Reviews of Jotform?

**["Jotform Review — A Powerful Platform for Rapid, Structured Data Collection in a Real-World Emergency"](https://www.g2.com/survey_responses/jotform-review-13271484)**

**Rating:** 5.0/5.0 stars

_— Rodrigo S._

[Read full review](https://www.g2.com/survey_responses/jotform-review-13271484)

**["Jotform Made Creating Forms and Waivers a Breeze"](https://www.g2.com/survey_responses/jotform-review-13262851)**

**Rating:** 5.0/5.0 stars

_— Melissa T._

[Read full review](https://www.g2.com/survey_responses/jotform-review-13262851)

#### What Are G2 Users Discussing About Jotform?

- [What innovative uses of Jotform are seen in data collection and management across various sectors?](https://www.g2.com/discussions/what-innovative-uses-of-jotform-are-seen-in-data-collection-and-management-across-various-sectors) - 1 comment, 1 upvote
- [What is Jotform used for?](https://www.g2.com/discussions/jotform-what-is-jotform-used-for) - 4 comments, 2 upvotes
- [Who uses JotForm?](https://www.g2.com/discussions/who-uses-jotform)
- [Is JotForm safe?](https://www.g2.com/discussions/is-jotform-safe) - 7 comments, 1 upvote
- [Does JotForm cost money?](https://www.g2.com/discussions/does-jotform-cost-money) - 7 comments, 1 upvote

### [Keka](https://www.g2.com/products/keka/reviews)

Keka is a global People and Project Operations Platform designed for growing businesses to align teams, drive performance, and streamline HR, payroll, and project delivery. From hiring and onboarding to time tracking, performance reviews, payroll, and project billing, Keka brings everything together in one flexible, modular system that works across countries, roles, and industries. Built for real-world adoption across HR, finance, and delivery teams, Keka supports both desk and frontline workforces, simplifies compliance in every region, and offers project-level insights for service businesses. Whether you’re managing people, processing payroll, or running billable projects, Keka helps your business scale with clarity—not complexity.

**Average Rating:** 4.4/5.0

**Total Reviews:** 2,049

#### How Do G2 Users Rate Keka?

- **customizable forms:** 8.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)
- **requesting feedback:** 8.5/10 (Category avg: 8.8/10)
- **continuous feedback:** 8.6/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Keka?

- **Seller:** [Keka Technologies](https://www.g2.com/sellers/keka-technologies)
- **Company Website:** www.keka.com
- **Year Founded:** 2015
- **HQ Location:** Seattle, US
- **Twitter:** @kekahr\_official  
1,155 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8d4a7619b22a3de6db159c7192d59e9e64b0ebe52f52a85287652eb0ba2bfe61&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6417440%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,265 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** HR Manager, HR Executive
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 68% Medium, 20% Small

#### What Do G2 Reviewers Say About Keka?

_AI-generated summary from verified user reviews_

##### Pros

- Users find KEKA's **user-friendly interface** and easy navigation enhance their HR management experience significantly.
- Users commend the **excellent customer support** from Keka, particularly appreciating their responsiveness and training sessions.
- Users appreciate Keka's **clean and intuitive UI** , which simplifies navigating HR functionalities and tracking employee information.
- Users highlight Keka's **intuitive interface** , making it easy for everyone to navigate and utilize effectively.
- Users value the **smooth payroll processing** of Keka, enhancing accuracy and efficiency in HR management.

##### Cons

- Users find the **limited customization** of Keka frustrating, as it restricts tailoring the software to their needs.
- Users report **poor customer support** with slow responses and inadequate handling, leading to significant frustration.
- Users find Keka's **limited automation options** and notifications to be insufficient for their management needs.
- Users express significant frustration with **slow loading** times and occasional lag that affect their overall experience.
- Users note that Keka has **missing features** like flexible performance reviews and weak mobile app functionality.

#### What Are Recent G2 Reviews of Keka?

**["Streamlined HR Tasks with Some Room for Improvement"](https://www.g2.com/survey_responses/keka-review-13070476)**

**Rating:** 4.5/5.0 stars

_— Mohammed S._

[Read full review](https://www.g2.com/survey_responses/keka-review-13070476)

**["Streamlines HR with Seamless Efficiency"](https://www.g2.com/survey_responses/keka-review-8624783)**

**Rating:** 4.5/5.0 stars

_— Akash C._

[Read full review](https://www.g2.com/survey_responses/keka-review-8624783)

#### What Are G2 Users Discussing About Keka?

- [Which software is best for payroll?](https://www.g2.com/discussions/keka-hr-which-software-is-best-for-payroll) - 6 comments, 3 upvotes
- [Is KEKA a good company?](https://www.g2.com/discussions/is-keka-a-good-company) - 5 comments, 6 upvotes
- [What is HR and payroll software?](https://www.g2.com/discussions/what-is-hr-and-payroll-software) - 3 comments, 4 upvotes
- [What is KEKA software?](https://www.g2.com/discussions/what-is-keka-software) - 4 comments, 1 upvote

### [Qualtrics Employee Experience](https://www.g2.com/products/qualtrics-employee-experience/reviews)

Used by more than 3,500 brands worldwide, including 75% of the Fortune 500, Qualtrics XM for Employee Experience is the leading solution for transformative and modern employee experience management. Qualtrics delivers relevant, actionable and easy-to-understand insights to HR, senior leaders and people managers, enabling them to improve engagement, streamline talent planning, bolster productivity, boost retention, and drive innovation. Targeted, in-the-moment listening is drawn from every employee experience across the employee lifecycle that’s automatically synthesized to deliver easy to understand results, including personalized next steps for admins and people managers to take action. Qualtrics XM for Employee Experience is the only purpose-built system of action that considers the full employee journey by listening at every touchpoint and empowering leaders at all levels to understand the insights that matter most, so you can take the right actions at scale. Employee Engagement & Pulse Our industry-leading engagement solution is built on EX25, a science-backed measurement methodology that goes beyond basic engagement scores to capture the five KPIs proven to move business outcomes: Engagement, Inclusion, Intent to Stay, Well-Being, and Expectations. Developed from 32 million responses across 1,006 organizations, it comes with the world’s largest EX benchmark library –300+ items across 60 countries and 65 industries - so you're always validating against meaningful comparisons. Adjustable listening cadences (annual, bi-annual, quarterly) built-in mean you can meet your organization where it is without forcing an approach that drives survey fatigue. You can leverage our out-of-the-box methodology to get a program up and running in weeks, or create a completely customized program with the most flexible EX platform in the market. Move from listening to taking action at every level. Our bespoke manager results page delivers AI personalized recommendations based on each team's unique data—no analyst required—reducing analysis time by 10x+. Idea Boards let employees crowdsource and vote on improvements, while closed-loop communication tools show workers exactly what changed based on their input. Automated action planning workflows with progress tracking and reminders via Slack, Teams, and Workday ensures follow-through at scale. Employee Lifecycle Management Qualtrics connects listening to every critical moment of the employee journey, from candidate experience through onboarding and retention. Pre-built yet customizable programs automatically trigger feedback at key touchpoints, with ATS and HRIS integrations that eliminate manual setup and real-time workflow integrations (Slack, Teams) that let teams resolve issues as they surface. AI-powered text analytics surface sentiment and themes across open-ended feedback, so recruiting and HR teams can quickly diagnose what's driving candidate drop-off, onboarding gaps, or early attrition—without digging through raw data. Where Lifecycle Management goes further is in connecting the dots across the full employee journey. Cross-program analysis links lifecycle data to engagement and well-being scores, giving HR leaders a clear view of how key moments shape long-term retention. The drivers of attrition tool identifies which employee segments are at highest risk and surface statistically significant causes, including a flight risk simulator that lets you model the business impact of different interventions before you act. The result: retention strategies built on evidence, not intuition. 360 Development Feedback Create a powerful culture of development to close talent gaps and accelerate organizational performance with our 60 Development solution . By capturing personalized, data-driven and actionable insights, you empower employees at all levels to accelerate their careers, become better leaders, and improve their business impact. Furthermore, enterprise-level insights enable HR and L&D teams to understand where employee development efforts have had the greatest impact across the organization. Qualtrics XM Platform Qualtrics' Employee Experience platform is built with the highest enterprise security standards, includingFedRAMP authorization and GDPR/CCPA compliance. Our team includes 60+ AI and I/O scientists backed by $500M+ in R&D- security and purpose-built AI aren't afterthoughts—they're foundational. Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the core experiences of business—customer, employee, and market research—on one platform. Over 13,500 enterprises worldwide, including more than 85 percent of the Fortune 500, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee-centric culture, and build iconic brands.

**Average Rating:** 4.4/5.0

**Total Reviews:** 448

#### How Do G2 Users Rate Qualtrics Employee Experience?

- **customizable forms:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.8/10)
- **requesting feedback:** 8.9/10 (Category avg: 8.8/10)
- **continuous feedback:** 8.9/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Qualtrics Employee Experience?

- **Seller:** [Qualtrics](https://www.g2.com/sellers/qualtrics)
- **Company Website:** www.qualtrics.com
- **Year Founded:** 2002
- **HQ Location:** Provo, UT
- **Twitter:** @Qualtrics  
42,137 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d1ec005b3e09b6d51d9a439f06be24a872c533df3b3b8c47b5851a8358ecb22&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F314350%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,231 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Senior Data Analyst, Business Data Analyst
- **Top Industries:** Higher Education, Information Technology and Services
- **Company Size:** 48% Large, 38% Medium

#### What Do G2 Reviewers Say About Qualtrics Employee Experience?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **easy-to-use interface** of Qualtrics Employee Experience instrumental in streamlining data collection and analysis.
- Users find the **easy data collection and real-time insights** invaluable for effective decision-making and employee engagement.
- Users appreciate the **customizable dashboards** and **real-time insights** for effective data-driven decision-making in employee engagement.
- Users find the **real-time insights and easy interface** of Qualtrics Employee Experience extremely helpful for decision-making.
- Users praise the **exceptional customer support** of Qualtrics Employee Experience, making implementation and usage straightforward and efficient.

##### Cons

- Users find the **difficult usability** of Qualtrics Employee Experience overwhelming, especially for those new to design and data analysis.
- Users find the **learning curve steep** , making it challenging to understand and teach others about the tool.
- Users find the **complex usability** of Qualtrics Employee Experience challenging, especially for newcomers navigating the survey system.
- Users find the **high costs** of Qualtrics Employee Experience to be burdensome, especially for smaller organizations.
- Users find Qualtrics Employee Experience to be **expensive** , particularly burdening smaller organizations with high costs.

#### What Are Recent G2 Reviews of Qualtrics Employee Experience?

**["Qualtrics Makes Employee Engagement Insights Easy"](https://www.g2.com/survey_responses/qualtrics-employee-experience-review-12694336)**

**Rating:** 5.0/5.0 stars

_— Verified User in Food Production_

[Read full review](https://www.g2.com/survey_responses/qualtrics-employee-experience-review-12694336)

**["Effortless Employee Insights with Stellar Support"](https://www.g2.com/survey_responses/qualtrics-employee-experience-review-12680235)**

**Rating:** 5.0/5.0 stars

_— Thomas W._

[Read full review](https://www.g2.com/survey_responses/qualtrics-employee-experience-review-12680235)

#### What Are G2 Users Discussing About Qualtrics Employee Experience?

- [What is Qualtrics Employee Experience used for?](https://www.g2.com/discussions/what-is-qualtrics-employee-experience-used-for)
- [How do you measure employee experience?](https://www.g2.com/discussions/how-do-you-measure-employee-experience)
- [What is the employee experience strategy?](https://www.g2.com/discussions/what-is-the-employee-experience-strategy)
- [What is qualtrics experience management?](https://www.g2.com/discussions/what-is-qualtrics-experience-management) - 1 comment
- [What is an employee experience platform?](https://www.g2.com/discussions/what-is-an-employee-experience-platform)

### [Pointerpro](https://www.g2.com/products/pointerpro/reviews)

Pointerpro is a software platform that empowers consultants, HR professionals, coaches, and marketers to digitize their expertise and deliver personalized advice at scale. Instead of creating reports manually for each client, Pointerpro enables you to build an assessment once, embed intelligent logic and scoring, and automatically generate branded PDF or PPT reports with tailored recommendations for every respondent. Trusted by leading organizations like Capgemini, EDF, and Bare International, Pointerpro transforms how professionals deliver value to their clients. Whether you're conducting maturity assessments, security and compliance evaluations, 360-degree reviews, training-needs diagnostics, or lead-generation campaigns, Pointerpro adapts to your unique workflow and business goals. How it works Our flexible questionnaire builder offers 20+ question types, conditional logic, and multi-language support to create engaging assessments. Once responses are collected, our drag-and-drop Report Builder automatically generates personalized, professional reports that reflect your brand and deliver actionable insights. The result is less manual effort, more meaningful analysis, and a digital asset that continues working for you long after launch. Seamless integration & enterprise security Pointerpro integrates effortlessly with your existing tools through Zapier, Make (formerly Integromat), API endpoints, and webhooks—sending collected data wherever you need it. We're ISO 27001:2022 certified, demonstrating our commitment to maintaining the highest standards of information security and data protection. Our servers are hosted on Amazon Web Services (AWS) in Ireland, ensuring compliance with EU data protection regulations. Global reach, local support Headquartered in Antwerp, Belgium, with a globally-distributed team, Pointerpro serves 1,500+ users across 65+ countries. We support projects in 50+ languages and provide responsive customer support across multiple time zones, ensuring you receive timely assistance no matter where you're located. Whether your goal is to scale your consulting practice, generate qualified leads, or save time through automation, Pointerpro makes it easier to deliver high-impact advice that drives real results. Ready to transform how you deliver expertise? Book your demo today and discover why thousands of professionals trust Pointerpro to power their assessment strategy.

**Average Rating:** 4.5/5.0

**Total Reviews:** 175

#### How Do G2 Users Rate Pointerpro?

- **customizable forms:** 8.1/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.8/10)
- **requesting feedback:** 8.1/10 (Category avg: 8.8/10)
- **continuous feedback:** 6.7/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Pointerpro?

- **Seller:** [Pointerpro](https://www.g2.com/sellers/pointerpro)
- **Year Founded:** 2012
- **HQ Location:** Antwerp, Belgium
- **Twitter:** @Pointerproapp  
1,297 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=05f0f3f7a6a427f0eb231262959c53369a001d2ea298d39455d7d7c205deb995&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2613357%2F&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Consulting, Professional Training & Coaching
- **Company Size:** 68% Small, 19% Medium

#### What Do G2 Reviewers Say About Pointerpro?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **intuitive interface** of Pointerpro, making it a breeze to create customized surveys and reports.
- Users praise the **exceptional customer support** from Pointerpro, highlighting its responsiveness and helpful onboarding sessions.
- Users value the **customizability** of Pointerpro, enabling tailored solutions for specific needs in event management.
- Users value the **high customization** of Pointerpro, enabling tailored surveys and dashboards to fit diverse needs.
- Users appreciate the **ease of creation** with Pointerpro, enjoying intuitive design and fast questionnaire setup.

##### Cons

- Users find the **learning curve steep** initially, but appreciate the helpful support during the process.
- Users find the **limited design flexibility** for assessments and reports restricts their customization options and efficiency.
- Users feel the **options are limited** , wishing for more design flexibility and features without requiring an upgrade.
- Users find the **interface not intuitive** , especially when frequently re-using contest templates and designing reports.
- Users find the **difficult usability** of Pointerpro challenging, particularly during the initial learning phase despite helpful support.

#### What Are Recent G2 Reviews of Pointerpro?

**["Powerful Yet Easy to Use, Backed by Responsive Support"](https://www.g2.com/survey_responses/pointerpro-review-13063888)**

**Rating:** 5.0/5.0 stars

_— Tina C._

[Read full review](https://www.g2.com/survey_responses/pointerpro-review-13063888)

**["A Powerful Platform for Building Smart, Custom Assessments"](https://www.g2.com/survey_responses/pointerpro-review-11458998)**

**Rating:** 5.0/5.0 stars

_— Evan L._

[Read full review](https://www.g2.com/survey_responses/pointerpro-review-11458998)

#### What Are G2 Users Discussing About Pointerpro?

- [What are the benefits and challenges of using Pointerpro for creating assessments and quizzes?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-pointerpro-for-creating-assessments-and-quizzes)
- [What is Pointerpro used for?](https://www.g2.com/discussions/what-is-pointerpro-used-for)
- [What is an interactive survey?](https://www.g2.com/discussions/what-is-an-interactive-survey)
- [How do you make a survey useful?](https://www.g2.com/discussions/how-do-you-make-a-survey-useful)
- [What is the best survey platform?](https://www.g2.com/discussions/what-is-the-best-survey-platform)

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- [Training eLearning](/categories/training-elearning)
- [Performance Management](/categories/performance-management)
- [Employee Engagement](/categories/employee-engagement)
- [Compensation Management](/categories/compensation-management)
- [Career Management](/categories/career-management)

- [Employee Experience](/categories/employee-experience)
- [Employee Recognition](/categories/employee-recognition)
- [Exit Interview Management](/categories/exit-interview-management)
- [Offboarding](/categories/offboarding)
- [Relocation Management](/categories/relocation-management)

- [Salary Benchmarking](/categories/salary-benchmarking)
- [Skills Management](/categories/skills-management)
- [Succession Planning](/categories/succession-planning)
- [Talent Intelligence](/categories/talent-intelligence)
- [Team Building](/categories/team-building)

[Browse 360 Feedback Software Themes](/categories/360-feedback-software/themes)