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Best 360 Feedback Software for Small Business

Grace Savides
GS
Researched and written by Grace Savides

Products classified in the overall 360 Feedback Software category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business 360 Feedback Software to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business 360 Feedback Software category.

In addition to qualifying for inclusion in the 360 Feedback Software category, to qualify for inclusion in the Small Business 360 Feedback Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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4 Listings in Small Business 360 Feedback Software Available

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    G2 Score
Jotform
(4,480)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in 360 Feedback Software software
Save to My Lists
DealsSpecial offer!
50% Off: $19.50/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by more than 35 million users worldwide, Jotform is a powerful online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any devi

    Users
    • Owner
    • CEO
    Industries
    • Non-Profit Organization Management
    • Education Management
    Market Segment
    • 71% Small-Business
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Jotform is a form creation tool that simplifies the process of collecting and managing data for businesses.
    • Users frequently mention the ease of use, user-friendly interface, and the ability to customize forms to suit their specific needs as key benefits of Jotform.
    • Users mentioned issues with restrictive submission and upload limits during peak times, occasional delays in receiving forms on the app, and limitations in text and cell formatting in the submissions tables.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Jotform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    951
    Simple
    583
    Ease of Creation
    407
    Features
    407
    User-Friendly
    405
    Cons
    Expensive
    214
    Limited Customization
    189
    Missing Features
    187
    Form Issues
    176
    Form Design
    170
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jotform features and usability ratings that predict user satisfaction
    9.2
    customizable forms
    Average: 8.8
    9.2
    Ease of Use
    Average: 8.8
    9.0
    requesting feedback
    Average: 8.9
    8.7
    continuous feedback
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jotform
    Company Website
    Year Founded
    2006
    HQ Location
    San Francisco, California
    Twitter
    @Jotform
    39,539 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    867 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by more than 35 million users worldwide, Jotform is a powerful online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any devi

Users
  • Owner
  • CEO
Industries
  • Non-Profit Organization Management
  • Education Management
Market Segment
  • 71% Small-Business
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Jotform is a form creation tool that simplifies the process of collecting and managing data for businesses.
  • Users frequently mention the ease of use, user-friendly interface, and the ability to customize forms to suit their specific needs as key benefits of Jotform.
  • Users mentioned issues with restrictive submission and upload limits during peak times, occasional delays in receiving forms on the app, and limitations in text and cell formatting in the submissions tables.
Jotform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
951
Simple
583
Ease of Creation
407
Features
407
User-Friendly
405
Cons
Expensive
214
Limited Customization
189
Missing Features
187
Form Issues
176
Form Design
170
View All Pros and Cons
Jotform features and usability ratings that predict user satisfaction
9.2
customizable forms
Average: 8.8
9.2
Ease of Use
Average: 8.8
9.0
requesting feedback
Average: 8.9
8.7
continuous feedback
Average: 8.5
Seller Details
Seller
Jotform
Company Website
Year Founded
2006
HQ Location
San Francisco, California
Twitter
@Jotform
39,539 Twitter followers
LinkedIn® Page
www.linkedin.com
867 employees on LinkedIn®
Keka
(1,764)4.5 out of 5
Optimized for quick response
1st Easiest To Use in 360 Feedback Software software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Keka is a global People and Project Operations Platform designed for growing businesses to align teams, drive performance, and streamline HR, payroll, and project delivery. From hiring and onboardi

    Users
    • HR Manager
    • HR Executive
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 73% Mid-Market
    • 22% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Keka is a human resources management software that streamlines payroll, attendance, and performance management tasks.
    • Reviewers frequently mention the user-friendly interface, the ease of use, and the efficiency in managing HR tasks such as payroll, attendance, and performance management.
    • Reviewers experienced issues with customer support response times, lack of customization options, and occasional software glitches.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Keka Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    485
    Intuitive
    285
    Helpful
    262
    Customer Support
    255
    User Interface
    237
    Cons
    Missing Features
    112
    Limited Customization
    100
    Limited Features
    100
    Poor Customer Support
    94
    Slow Loading
    81
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Keka features and usability ratings that predict user satisfaction
    8.4
    customizable forms
    Average: 8.8
    9.1
    Ease of Use
    Average: 8.8
    8.4
    requesting feedback
    Average: 8.9
    8.4
    continuous feedback
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Keka Technologies
    Company Website
    Year Founded
    2015
    HQ Location
    Seattle, US
    Twitter
    @kekahr_official
    1,138 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,153 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Keka is a global People and Project Operations Platform designed for growing businesses to align teams, drive performance, and streamline HR, payroll, and project delivery. From hiring and onboardi

Users
  • HR Manager
  • HR Executive
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 73% Mid-Market
  • 22% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Keka is a human resources management software that streamlines payroll, attendance, and performance management tasks.
  • Reviewers frequently mention the user-friendly interface, the ease of use, and the efficiency in managing HR tasks such as payroll, attendance, and performance management.
  • Reviewers experienced issues with customer support response times, lack of customization options, and occasional software glitches.
Keka Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
485
Intuitive
285
Helpful
262
Customer Support
255
User Interface
237
Cons
Missing Features
112
Limited Customization
100
Limited Features
100
Poor Customer Support
94
Slow Loading
81
View All Pros and Cons
Keka features and usability ratings that predict user satisfaction
8.4
customizable forms
Average: 8.8
9.1
Ease of Use
Average: 8.8
8.4
requesting feedback
Average: 8.9
8.4
continuous feedback
Average: 8.5
Seller Details
Seller
Keka Technologies
Company Website
Year Founded
2015
HQ Location
Seattle, US
Twitter
@kekahr_official
1,138 Twitter followers
LinkedIn® Page
www.linkedin.com
1,153 employees on LinkedIn®

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Qualtrics Employee Experience
(459)4.4 out of 5
Optimized for quick response
6th Easiest To Use in 360 Feedback Software software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Used by more than 3,000 brands worldwide, including 75% of the Fortune 500, Qualtrics EmployeeXM is the leading solution for transformative and modern employee experience management. Qualtrics deliv

    Users
    • Senior Data Analyst
    • Business Data Analyst
    Industries
    • Higher Education
    • Information Technology and Services
    Market Segment
    • 48% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Qualtrics Employee Experience Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Features
    4
    Data Management
    3
    Helpful
    3
    Customer Support
    2
    Cons
    Difficult Usability
    3
    Learning Curve
    3
    Complex Usability
    2
    Not Intuitive
    2
    Complexity
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Qualtrics Employee Experience features and usability ratings that predict user satisfaction
    9.1
    customizable forms
    Average: 8.8
    8.6
    Ease of Use
    Average: 8.8
    8.9
    requesting feedback
    Average: 8.9
    8.9
    continuous feedback
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Qualtrics
    Company Website
    Year Founded
    2002
    HQ Location
    Provo, UT
    Twitter
    @Qualtrics
    42,313 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,147 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Used by more than 3,000 brands worldwide, including 75% of the Fortune 500, Qualtrics EmployeeXM is the leading solution for transformative and modern employee experience management. Qualtrics deliv

Users
  • Senior Data Analyst
  • Business Data Analyst
Industries
  • Higher Education
  • Information Technology and Services
Market Segment
  • 48% Enterprise
  • 38% Mid-Market
Qualtrics Employee Experience Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Features
4
Data Management
3
Helpful
3
Customer Support
2
Cons
Difficult Usability
3
Learning Curve
3
Complex Usability
2
Not Intuitive
2
Complexity
1
View All Pros and Cons
Qualtrics Employee Experience features and usability ratings that predict user satisfaction
9.1
customizable forms
Average: 8.8
8.6
Ease of Use
Average: 8.8
8.9
requesting feedback
Average: 8.9
8.9
continuous feedback
Average: 8.5
Seller Details
Seller
Qualtrics
Company Website
Year Founded
2002
HQ Location
Provo, UT
Twitter
@Qualtrics
42,313 Twitter followers
LinkedIn® Page
www.linkedin.com
6,147 employees on LinkedIn®
Pointerpro
(168)4.5 out of 5
7th Easiest To Use in 360 Feedback Software software
Save to My Lists
Entry Level Price:$69.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pointerpro is a software platform that empowers consultants, HR professionals, coaches, and marketers to digitize their expertise and deliver personalized advice at scale. Instead of creating reports

    Users
    No information available
    Industries
    • Consulting
    • Professional Training & Coaching
    Market Segment
    • 68% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Pointerpro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    14
    Ease of Use
    12
    Helpful
    11
    Customizability
    9
    Features
    9
    Cons
    Missing Features
    5
    Not Intuitive
    5
    Learning Curve
    4
    Limited Customization
    4
    Limited Options
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Pointerpro features and usability ratings that predict user satisfaction
    8.1
    customizable forms
    Average: 8.8
    8.1
    Ease of Use
    Average: 8.8
    8.1
    requesting feedback
    Average: 8.9
    6.7
    continuous feedback
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Pointerpro
    Year Founded
    2012
    HQ Location
    Antwerp, Belgium
    Twitter
    @Pointerproapp
    1,312 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pointerpro is a software platform that empowers consultants, HR professionals, coaches, and marketers to digitize their expertise and deliver personalized advice at scale. Instead of creating reports

Users
No information available
Industries
  • Consulting
  • Professional Training & Coaching
Market Segment
  • 68% Small-Business
  • 18% Mid-Market
Pointerpro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
14
Ease of Use
12
Helpful
11
Customizability
9
Features
9
Cons
Missing Features
5
Not Intuitive
5
Learning Curve
4
Limited Customization
4
Limited Options
4
View All Pros and Cons
Pointerpro features and usability ratings that predict user satisfaction
8.1
customizable forms
Average: 8.8
8.1
Ease of Use
Average: 8.8
8.1
requesting feedback
Average: 8.9
6.7
continuous feedback
Average: 8.5
Seller Details
Seller
Pointerpro
Year Founded
2012
HQ Location
Antwerp, Belgium
Twitter
@Pointerproapp
1,312 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
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Clear Filter
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Market Segments
All Segments
Small Business
Mid Market
Avg. Customer Review
Language
Pricing
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4 Listings in Small Business 360 Feedback Software Available

  • Sort By:
    G2 Score

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