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Zoho

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32,160 reviews
  • 149 profiles
  • 265 categories
Average star rating
4.4
#1 in 28 categories
Grid® leader
Serving customers since
1996
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Profile Name

Star Rating

21571
8736
1372
235
248

Zoho Reviews

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Profile Name
Star Rating
21571
8736
1372
235
248
Departamento Técnico Donauer .
D
Departamento Técnico Donauer .
08/12/2026
Validated Reviewer
Verified Current User
Review source: Organic

Zoho Desk Streamlines Support with Powerful Ticketing and a Unified Customer Timeline

Zoho Desk has enabled us to organise our technical support service in a way we hadn’t been able to before. Its greatest strengths are ticket management by product and by customer, along with human resources and time management. Having calls, emails, and all customer interactions integrated into a single timeline is a huge help when reviewing each case and analysing the overall process.
Vinayak S.
VS
Vinayak S.
08/12/2026
Validated Reviewer
Review source: Organic

Customizable Modules and Blueprints Elevate Our Operations

I really like the module customization in Zoho Projects because it allows us to create our own custom modules to fit our business needs. This flexibility has helped us a lot. I also appreciate the blueprints feature, where we can create specific processes for each module, helping us at the operational level. The automation based on these blueprints ensures that when a task is completed, our clients receive updates automatically, reducing our need to follow up manually.
Arjun S.
AS
Arjun S.
Engineer I At Accelya | Ex- Wipro | Reliability Engineer | DevOps Engineer | Python | AWS | Automation | Linux | Monitoring | Incident Management
08/12/2026
Validated Reviewer
Review source: Organic

Comprehensive Monitoring, Needs Better Alert Flexibility

I like Site24x7 for its easy-to-use dashboards and alerts. It gives us a clear view of our infrastructure and helps us quickly identify and respond to issues. The dashboards provide a quick view of system health, and alerts help us take action before they impact users. Overall, it is easy to use and gives us good visibility into our environment from a single platform.

About

Contact

Phone:
+1 (888) 900-9646
HQ Location:
Austin, TX

Social

@Zoho

What is Zoho?

Zoho Corporation is a privately held, profitable software development company. With over 150 million users worldwide, Zoho's 60+ products support sales and marketing, collaboration, finance, and recruitment needs. Zoho does not sell customer data or use it for advertising. Zoho's infrastructure is certified for ISO 27001, GDPR, SOC 2, and HIPAA. Our Global HQ is in Chennai, India, and the US HQ is in Austin, Texas.

Details

Year Founded
1996
Website
www.zoho.com