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Sprinklr

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2,185 reviews
  • 4 profiles
  • 29 categories
Average star rating
4.2
#1 in 2 categories
Grid® leader
Serving customers since
2009

Sprinklr Solutions

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Sprinklr Reviews

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Profile Name
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1158
769
189
39
30
Megan L.
ML
Megan L.
06/29/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Love the features!

I feel like most features my organization uses have stayed the same since last year.
Keerthana M.
KM
Keerthana M.
06/27/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

A POWERFULL TOOL MANAING TICKETS

We can simulate customer interactions in bulk via the new AI plus studio, work space to see exactly the bots will respond before pushing changes live
Ana K.
AK
Ana K.
--
06/26/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great tool for managing social and customer care

Sprinklr Social helps our team stay organized by bringing customer messages, comments, and mentions together in one place. It makes managing conversations easier and helps us respond more efficiently.

About

Contact

HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM