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Sprinklr

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2,185 reviews
  • 4 profiles
  • 29 categories
Average star rating
4.2
#1 in 2 categories
Grid® leader
Serving customers since
2009

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Sprinklr Reviews

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Profile Name
Star Rating
1158
769
189
39
30
Akhil  B.
AB
Akhil B.
06/24/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

All in One Tool with Sleek & Easy UI

Ease of adding customised macros and how seamlessly they integrate with automated rules to route, tag, and update case statuses instantly.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
06/23/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Sprinklr, the place to do it all!

The use an AI is really getting better and smarter.
Jyoti C.
JC
Jyoti C.
Group Director at Gozoop Group
06/23/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Good platform social insights

Better social media management and insights that help us understand content perfromance

About

Contact

HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM