Sprinklr

Show rating breakdown
2,246 reviews
  • 4 profiles
  • 29 categories
Average star rating
4.2
#1 in 3 categories
Grid® leader
Serving customers since
2009

Sprinklr Solutions

Discover ready-made solutions that bring related products, reviews, and resources together in one place.

Profile Filters

All Products & Services

Profile Name

Star Rating

1192
791
194
39
30

Sprinklr Reviews

Review Filters
Profile Name
Star Rating
1192
791
194
39
30
Valeria  S.
VS
Valeria S.
Digital Marketing CoordinatorEnterprise (> 1000 emp.)
10/16/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Connected and organized

What I like most is how it helps us simplify our processes across all platforms. The analytics also support us a lot when it comes to making strategic decisions.
Valeria  S.
VS
Valeria S.
Digital Marketing CoordinatorEnterprise (> 1000 emp.)
10/16/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Connected and organized

I like how the whole team can stay connected, and how it works across all the platforms we use. It keeps our process simple and well organized, and it gives us the access we need to work more efficiently with fewer errors.
Guruprasad D.
GD
Guruprasad D.
Social Media Marketing ManagerMid-Market (51-1000 emp.)
10/15/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Key improvement suggested

Sprinklr is a pretty good social media management tool, with a user-friendly interface and convenient features for managing and publishing content across platforms. However, it would be great to have a geo-blocking option while publishing posts on Instagram and Facebook. This would help us restrict content visibility in specific regions and ensure better control over our social media publishing strategy.

About

Contact

HQ Location:
New York

Social

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM