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Sprinklr

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2,184 reviews
  • 4 profiles
  • 29 categories
Average star rating
4.2
#1 in 2 categories
Grid® leader
Serving customers since
2009

Sprinklr Solutions

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Sprinklr Reviews

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Profile Name
Star Rating
1158
768
189
39
30
Verified User
G
Verified User
07/21/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Decent for Scheduling, Needs Mobile App Improvement

I appreciate Sprinklr Service for allowing me to schedule my posts across multiple platforms simultaneously and within the same field. As a social media manager, anything that helps make managing interactions and content scheduling easier and faster is very great.
lindokuhle n.
LN
lindokuhle n.
Open to learning and growing in any related industry.
07/21/2026
Validated Reviewer
Review source: Organic

All-in-One Social Management with a Powerful Unified Inbox

I like that Sprinklr Social brings publishing, community management, social listening, and reporting together in one platform. Its strongest feature, in my experience, is the unified inbox, which makes it much easier to manage conversations across multiple channels while keeping customer responses consistent.
Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
07/16/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Quality tool, some room for improvement on optimizing content for each platform

The link in bio feature is very elegant and user friendly. Being able to post across multiple platforms at once is very helpful and the primary reason for using the tool.

About

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HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM