Sprinklr

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2,246 reviews
  • 4 profiles
  • 29 categories
Average star rating
4.2
#1 in 3 categories
Grid® leader
Serving customers since
2009

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Sprinklr Reviews

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Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
11/04/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Reduce agent workload with super AI

AI agent assistance helps in a great way to achieve the customer experience
Maiya P.
MP
Maiya P.
Communications ManagerMid-Market (51-1000 emp.)
11/03/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Top-Tier Listening Capabilities That Deliver Data Fast

The listening capabilities are top tier. I’m able to collect data for my leadership in no time at all.
Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
11/03/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Listening Tools

Sprinklr helps to provide consolidated data with comparison mode for ease of analysis. The presentation features can be useful to avoid any MS work

About

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HQ Location:
New York

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What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM