Sprinklr
- 4 profiles
- 29 categories
Sprinklr Solutions
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Sprinklr has 19 social media management modules, purpose-built to deliver amazing customer experiences and ensure the voice of the customer is heard and acted upon by every employee.
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.
Sprinklr Marketing is a unified marketing and advertising platform that brings together planning, publishing and reporting for campaigns across 30+ channels, with powerful workflow automation, integrated collaboration, unified reporting and AI-powered campaign optimization.
Sprinklr Insights is a Voice of Customer solution that helps Enterprises listen, understand and act on solicited and unsolicited feedback on a unified AI-native platform.
Sprinklr Reviews
Verified User in Telecommunications
Powerful Omnichannel Support Platform with Flexible UI, Integrations, and Growing AI
Verified User in Consumer Services
Strong technical support, but the initial setup can be tedious.
Verified User
Decent for Scheduling, Needs Mobile App Improvement
About
What is Sprinklr?
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.