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Salesforce

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97,113 reviews
  • 33 profiles
  • 172 categories
Average star rating
4.5
#1 in 209 categories
Grid® leader
Serving customers since
1999
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Agentforce Financial Services (formerly Salesforce Financial Services Cloud)

227 reviews

Salesforce Financial Services Cloud provides integrated sales, service and marketing solutions that break down silos and help create a cohesive, personalized customer experience across all departments, and through all channels of communication.

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Salesforce Heroku

148 reviews

Heroku is a open language cloud application platform and supports Ruby, Java, Python, Clojure, Scala, Node.js. and custom language buildpacks.

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Salesforce Order Management

121 reviews

Salesforce Order Management software delivers the buy, service, and fulfill anywhere shopping experience with real-time inventory visibility, order lifecycle management, and more.

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Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)

87 reviews

Salesforce.org Nonprofit Cloud is the only complete platform for nonprofits to gain a 360-view of your organization. The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact.

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MuleSoft Automation

49 reviews

Enrich your 360-degree customer view by empowering business teams with a no-code solution — embedded in MuleSoft or Salesforce — for quickly unlocking data, connecting apps, and automating integration workflows to boost productivity.

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Agentforce Education (formerly Salesforce Education Cloud)

42 reviews

Built on the world’s #1 CRM, Education Cloud empowers institutions to find, engage, retain, and support learners throughout their lifetime - all on one, integrated platform.

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Agentforce Health (formerly Salesforce Health Cloud)

37 reviews

Salesforce Health Cloud helps to put patients at the heart of every decision by providing a connected experience across every touchpoint from acquisition through care coordination.

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Agentforce Communications (formerly Salesforce Communications Cloud)

27 reviews

Omni-Channel Sales, Customer Order Management and Service in the Cloud

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Salesforce Government Cloud

19 reviews

Redefine how mission and technology intersect.

Profile Name

Star Rating

66980
24445
4256
875
557

Salesforce Reviews

Review Filters
Profile Name
Star Rating
66980
24445
4256
875
557
Andrew R.
AR
Andrew R.
Salesforce Consultant
08/05/2026
Validated Reviewer
Verified Current User
Review source: Organic

Declarative automation and real-time reporting that power our nonprofit work

As the Salesforce admin at World Central Kitchen, what I value most is how much I can build declaratively without code. Flow Builder lets me automate our volunteer intake, donation acknowledgments, and field response workflows so the team spends less time on manual data entry and more time getting meals to people. The reporting and dashboard tools are excellent for tracking meals served, active field operations, and donor engagement in real time, which makes it easy to give our leadership and program teams the numbers they need. The Nonprofit Cloud data model and the AppExchange ecosystem also mean I rarely have to reinvent the wheel, and the platform's flexibility lets me tailor page layouts and objects to how our disaster-response programs actually work.
Esmeralda H.
EH
Esmeralda H.
08/05/2026
Validated Reviewer
Review source: Thank You page

Structured Team Communication with Fast Messaging, Powerful Search, and Smooth Integrations

Its ability to organize team communication into structured channels instead of cluttered email threads, combined with fast real-time messaging, powerful search history, and smooth app integrations
Kassia C.
KC
Kassia C.
Digital Training Coordinator at Broadland Housing Group
08/05/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Casual, Easy-to-Use Chat with Great Features and Flexible Conversations

It's really casual and easy to use. Lots of great features like adding reactions, GIFs etc. The ability to have multiple conversations in different formats to suit e.g. public, private etc. And keeps files in the convo.

About

Contact

Phone:
+1 (800) 667-6389
HQ Location:
San Francisco, CA

Social

@salesforce

What is Salesforce?

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

Details

Year Founded
1999
Ownership
NYSE:CRM